the seven steps · clients who have diminished mental capacity. ... 84% of financial advisors want...

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THE SEVEN STEPS Presented by: Robert B. Mauterstock, CFP® CLU ChFC PROTECT YOURSELF, YOUR PRACTICE AND YOUR CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY

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Page 1: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPS

Presented by:Robert B. Mauterstock, CFP® CLU ChFC

PROTECT YOURSELF, YOUR PRACTICE AND YOUR CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY

Page 2: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

We are unprepared for what’s coming…

Page 3: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

We are all living longer

Page 4: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

We are all living longerThe fastest growing segment is

85+

Page 5: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

We are all living longerThe fastest growing segment is

85+

46% over 85yrs will

develop dementia

Page 6: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

We are all living longerThe fastest growing segment is

85+

46% over 85yrs will

develop dementia10 million boomers will

contract Alzheimer’s

Page 7: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

84% of financial advisors

want help with the impact of Alzheimer’s

on their practices

Fidelity Investments Study, 2011

Page 8: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

Have you ever had a client with diminished mental capacity?

Page 9: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPS

PROTECT YOURSELF, YOUR PRACTICE AND YOUR CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY

Page 10: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP ONE RECOGNIZE BEHAVIOR PATTERNS

Page 11: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP ONE RECOGNIZE BEHAVIOR PATTERNS

1 Missed office appointments

2 Confusion about instructions

3 Frequent calls to the office

4 Repetitive speech and or questions

5 Missed paying bills

6 Difficulty following directions

7 Trouble with handling paperwork

8 Difficulty recalling past decisions or actions

Page 12: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP ONE RECOGNIZE BEHAVIOR PATTERNS

Ruth Mauterstock, 94 years old

Page 13: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP TWO DEVELOP A DIMINISHED CAPACITY PROTOCOL

Page 14: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP TWO DEVELOP A DIMINISHED CAPACITY CHECKLIST

RECOGNIZE

REPORT

REVIEW

DOCUMENT

MEETINGS

DECISION

Page 15: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP THREE LEARN HOW TO PROTECT YOUR CLIENT’S ASSETS

Page 16: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP THREE LEARN HOW TO PROTECT YOUR CLIENT’S ASSETS

MEDICARE MEDICAIDVETERAN’S BENEFITS

LONG-TERM CARE INSURANCE

Page 17: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FOUR BUILD A NETWORK OF PROFESSIONALS

Page 18: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FOUR BUILD A NETWORK OF PROFESSIONALS

FINANCIAL

ADVISOR

ELDER LAW ATTORNEY

GERIATRIC CARE MANAGER

HOME CARE PROVIDER

MEDICAL PROFESSIONALS

INSURANCE AGENTS

SENIOR REAL ESTATE

PROFESSIONAL

ESTATE SALE SPECIALIST

Page 19: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

Page 20: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

Page 21: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

PLAN A FAMILY MEETING

Page 22: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

IDENTIFY THE ALPHA CHILD

Page 23: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

VOLUNTEER TO FACILITATE

Page 24: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

LEGACY

Page 25: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

LEGAL

Page 26: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

HEALTHCARE

Page 27: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

FINANCES

Page 28: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

FREE COPY

Familymeetingchecklist.com

Page 29: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP FIVE BUILD A RELATIONSHIP WITH THE FAMILY

End of Life Planning

Page 30: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SIX UTILIZE A SINGLE SOURCE RECORD KEEPING DOCUMENT

Page 31: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SIX UTILIZE A SINGLE SOURCE RECORD KEEPING DOCUMENT

THE LIFE FOLIO

Page 32: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SIX UTILIZE A SINGLE SOURCE RECORD KEEPING DOCUMENT

EVERPLANS

Page 33: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SIX UTILIZE A SINGLE SOURCE RECORD KEEPING DOCUMENT

EVERPLANS

Page 34: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SEVEN CREATE AN INVESTMENT POLICY STATEMENT

Page 35: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

THE SEVEN STEPSSTEP SEVEN CREATE AN INVESTMENT POLICY STATEMENT

Page 36: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

Are your clients targets for elder abuse?

Page 37: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

Questions and Answers

Page 38: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

For More Information

www.amazon.com:

Page 39: THE SEVEN STEPS · CLIENTS WHO HAVE DIMINISHED MENTAL CAPACITY. ... 84% of financial advisors want help with the impact of Alzheimer’s on their practices Fidelity Investments Study,

thank you

[email protected]

www.giftofcommunication.com