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The Scrum Roles3 Scrum Team Roles plus 3 Organizational Roles

2009

3 plus 3 roles in Scrum

ScrumMasterThe Film Director -- He protects the team from all distrubances. He is not part of the team. He improves the productivity of the Scrum-Team and controls the “inspect and adapt” cycles of Scrum . He makes sure that the agile ideals are understood and that they are respected by all stakeholders. He is not responsible for the delivery of the product.

Protect yourScrum-Team

5

RemoveImpediments

6

Run the Process

7

Work with Product Owner

Work with the Organization

Product OwnerThe Storywriter -- She drives the Product Owner from the business point of view. She communicates a clear vision of the product and she defines its main characteristics. She also accepts the product at the end of a Sprint. She makes sure that the team only works on the most valuable Backlog Items. She has the same goal as the team. She is responsible for the return on investment.

Return on Investment

Build and commuicate Vision

Maintain Product Backlog

Acceptance of Delivery

Establish and maintainReleaseplan

The TeamThe Actors -- They deliver the product and they are responsible for the quality. They work with End User, PO and Customers to understand the business requirements. The Teams performs its commitment voluntarily. They work continuously with the PO to define the strategic direction of the project.

16

DeliverDeliverDeliver

17

Quality

18

EstimateEstimateEstimate

19

Commit!

How they work together!

21

Organize yourselves!

CustomerThe Producer -- She reqeusts the product. She contracts the organization for developing products. Typically these are executive managers who by software development from external software development companies. In an internal product development organization this is the person who is responsible for approving the budget for product development.

Orders the Product

Pays the Product Development

Gives Feedback in Reviews

ManagerThe Studio Boss -- Management is essential in Scrum Organisations. It enables the Team to work by building the right work environment for Scrum Teams. Managers create structure and stability. He also works with the ScrumMaster to re-factor the structures of the organization and guidelines when necessary.

Makes sure an organizations will survive in case of failures

Ed Cutmil: Haveard Business Review, 2008

Establish Rules and Guidelines

End UserThe Audience -- Can be played by a lof to people. The End-User is the one who knows the requirements and with this knowledge he defines the product by telling the team what he needs from its functionality.

Knows what he needs and want

Gives Feedback in Reviews

Participate in Sprint Planning 1

How they work together!

ScrumMaster works with Product Owner to ensure the Product Owner fulfills his job.ScrumMaster coaches the Product Owner and helps him against outsides odds.

ScrumMaster works with the Team to ensure that everyone agrees what he had agreed to do! Protects the Teams.Removes impediments

Product Owner works with the customer to ensure that he meets her own return on investment. Customer will push the Product Owner but she will keep her interests in mind.

Team works with End User to understand the needs of the End-User. To write the application according to spezifications of the End-User

ScrumMaster works with the Manager to re-factor guidelines and processes, to ensure the Scrum-Teams gets what it needs.

Product Owner needs to know what the market (the End User) wants to have. He needs to know the needs to be able to prioritize the product Backlog

References

Agiles Projektmanagement mit Scrum, Ken SchwaberAgile Software Development with Scrum, Ken SchwaberScrum and the Enterprise, Ken SchwaberScrum, Boris GlogerScrum, Roman PichlerHow Pixar Fosters Creativity, Ed Cutmill, HBR 2008Kotter, What Leaders really doHenry Mintzberg "The Manager's Job: Folklore and Fact"