From Green to Brown to Gold:Using the Science of Change to Ensure Operational Readiness for Asset Optimisation Projects

Corrie ScheepersThe Terrace Initiative

I n t r o d u c t i o n

Corrie ScheepersThe Terrace Initiative

Director

Corrie is a senior transformation leader and experienced changemanagement practitioner focused on driving business performanceimprovement across industries by helping clients shape and delivercomplex, large-scale programs.

Corrie is the founding director of The Terrace Initiative, an Australianconsulting firm that specialises in delivering and an embedding authenticbusiness change for our clients through:

Pragmatic and fit-for-purpose solutions

A highly skilled team of industry-leading delivery practitioners

Innovative business change assessment tools, embedded

throughout our methodologies

Superior outcome-oriented client delivery

Innovative and pragmatic solutions

Perth

Sydney

Journey from Greenfields to Brownfields

The Science of Change

The Insights

Targeted Engagements

The Outcomes

Key Takeaways

A g e n d a

J o u r n e y f r o m G r e e n f i e l d s t o B r o w n f i e l d s

Construction and Commissioning

Optimisation of Current Assets and Resources

1.

1. Prosci Best Practices in Change Management 2013

T h e S c i e n c e o f C h a n g e

Preferred Change Behaviours and Leadership Style (PPA)

IndividualsPersonal motivation and capacity to change

Reaction to the quantity and speed of change

Personal communication and learning preferences

TeamsGroup motivation and capacity to change

Group dynamics and values

Leadership styles and effectiveness

Communication and training needs

OrganisationCapacity for change based on current organisational structure

Change sustainability across the business

Effective program governance structure

Primary Motivators and Change Values (PVP)

Influencing Behaviours for Change (TEIQue)

I n s i g h t s

There are too many things to consider. It’s never going to work.

Paul Cheryl Luke

New technology is exciting. Let’s give

it a go!

I don’t understand why we are doing this. Just

tell me what to do.

Team A

Team is a mixture of natural change enthusiasts and pragmatic followers

Value understanding the details behind changes

Sandra Kevin

There’s too much going on. I can’t keep up with

the changes.

We always talk about change but never do anything.

Team B

Hands on support needed. Important to know where to get information and help

Prefers when change is predictable and there are no surprises

Organisation

Workforce is motivated by professional and financial security

People respond best when change is driven by line leaders

Teams put low emphasis on working collaboratively with other areas of the business

T a r g e t e d E n g a g e m e n t

IndividualsTargeted communication and change activities

Fit for purpose training and coaching strategy

Effective leadership structures and support activities

TeamsTailored implementation schedule focusing on areas of potential change resistance

Leadership coaching to empower line-leaders

Optimised team structure taking into consideration team dynamics

OrganisationGovernance and leadership structure that aligns to workforce needs

Sustainability plan to ensure change is deeply embedded across organisation

Role redeployment strategies

Coordination:Schedule of change activities optimised according to area needs

Commitment:Change delivered in a way that aligns to individuals’ values and speaks to their motivations

Sustainability:Workforce adopts the right attitudes and behaviours to embed changes for long term benefits

Transformation:Complex changes embedded quicker and with less resistance resulting in earlier benefits realisation

O u t c o m e s

The key success factor in brownfield optimisation projects is the meaningful engagement of people to adopt required behaviours and attitudes

The Science of Change provides an analytical approach to change management by quantifying individuals’ underlying values, behaviours, motivations and leadership styles

By using these workforce insights, organisations can customise program activities around unique individual and team needs

Applying analytical rigour around the people side of brownfields optimisation projects results in a much higher rate of change embedment and return on investment

K e y T a k e a w a y s

Mobile:Email:

Corrie Scheepers

+61 (0)423 127 183corrie@theterraceinitiative.com

Website: Email: Offices:

www.theterraceinitiative.cominfo@theterraceinitiative.comPerth, Sydney

The Terrace Initiative

T h a n k y o u