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The Sapiens P&C Insurance Platform for North America
PROPERTY AND CASUALTY (P&C)
About Sapiens Sapiens International Corporation is a leading global software provider for the insurance industry, with a 30-year track record of
delivering to more than 400 organizations. The company offers software platforms, solutions and services, including a full digital
suite, to satisfy the needs of property and casualty/general insurers, and life, pension and annuity providers. Sapiens also services
the reinsurance, workers’ compensation, financial and compliance, and decision management markets.
The company’s portfolio includes policy administration, billing and claims, underwriting, illustration and electronic application. The
digital suite features customer and agent portals, and a business intelligence platform. For more information: www.sapiens.com.
© 2
018
Cop
yrig
ht S
apie
ns In
tern
atio
nal.
All
Rig
hts
Res
erve
d. M
ay, 2
018.
A digital engagement platform,
featuring portal, mobile and customer
engagement tools
Rapid implementation and time-to-
value via a highly configurable platform
and a comprehensive set of pre-defined
insurance products and business
content
An insurance data repository and
advanced analytics solutions, with
initiatives around advanced data
management and predictive analytics
Open API architecture, with easy and
configuration-based integration
Cloud and software-as-a-service as
a strategic deployment approach to
maintain flexibility
Additional Benefits Accelerated and Automated Responses
The combination of digital accessibility
across preferred interaction channels and
devices, along with automated marketing
tools, readies the insurer for immediate
“push” and “pull” customer interactions.
The platform’s comprehensive practices
and functional richness, along with its
seamless transition into active policy,
underwriting and claims, facilitates
straight-through processing. Consumer
processes are completed automatically,
with minimal human intervention.
API-Based
The API-based platform offers seamless
integration with the insurtech ecosystem,
empowering insurers to fully leverage
insurtech services across the value chain.
Fast Launch of Digital Services and Offerings
Sapiens’ P&C platform offers an all-
encompassing digital approach that
features integrated components
functioning at their highest levels and
complementing each other. This approach
will empower insurers to quickly launch
digital services and offerings.
Reduced Costs
Direct, manual interactions with
consumers raise costs, from brokerage to
operations fees. Increased automation will
help P&C insurers significantly lower those
costs.
The FutureThe future of insurtech and the P&C
market is difficult to predict. With new
technologies seeming to evolve at light
speed, insurers would be wise to remain
flexible and able to integrate with diverse
elements throughout their ecosystem
(and beyond). A DevOps, cloud-based
approach will provide agility, while keeping
costs reasonable.
What we do know is that customer-
centricity and digitalization aren’t going
anywhere. As insurance becomes
increasingly digital, P&C carriers are
looking to combine incumbent insurance
and insurtech into a new insurance model
– an end-to-end, mature platform that will
enable insurers to compete today and
prepare for tomorrow.
Learn MoreFor more information on how to succeed
in the property and casualty market,
please contact us at:
The Sapiens P&C Insurance Platform for North America
PROPERTY AND CASUALTY
Meet P&C Complexity with SimplicityThe property and casualty (P&C) insurance
business has NEVER been more
complicated – new and exciting insurtech
is flooding the market; customers demand
the instantaneous, personalized and
digital service they receive across all other
verticals; carriers’ systems must be able to
interface with various elements throughout
the diverse insurance ecosystem (including
chatbots and machine learning); and
regulations seem to be constantly
changing.
Insurers’ technology must be complex
enough to meet these needs, while
remaining intuitive, user-friendly and agile.
The next step in the P&C evolution is an
all-inclusive, customer-centric and flexible
industry platform.
North American P&C insurers will be able
to meet today’s needs and stay ready for
the quickly changing future by harnessing
an end-to-end, cloud-based P&C platform
with robust digital capabilities.
A Mature, Cloud-Based and API-Driven P&C Insurance PlatformThe Sapiens Property and Casualty
Insurance Platform is a modern P&C
digital insurance platform. With the ability
to deploy its offerings as a complete
platform, or as standalone modules,
Sapiens will address all North American
P&C carriers’ needs, across all their lines
of business and distribution channels.
Our mature platform is cloud and API-
based, and features a strong core and
an accompanying reinsurance solution,
advanced analytics as well as data
enablement and full digital engagement
capabilities.
Sapiens’ Solid Core
The Sapiens Property and Casualty
Insurance Platform, which includes a
comprehensive reinsurance solution, is
comprised of four fully integrated, yet
standalone, components: Policy, Billing,
Claims and Reinsurance (those
components are based on the former
Adaptik, StoneRiver Stream and Sapiens
Reinsurance products, respectively, but
have been integrated into a unified
proposition.)
Policy is used by agents, underwriters
and customers to quote, issue and
administer policies. It includes integration
with third-party systems and provides
comprehensive policy lifecycle support
for all P&C lines of business.
Digital Engagement
SapienS Digital platform
Advanced Analytics
Digital Acceleration & API Layer
External Systems
Sap
iens
Clo
ud
The Sapiens Core
Insurtech & Ecosystem
The Sapiens P&C Insurance Platform for North America
PROPERTY & CASUALTY
The Sapiens P&C Insurance Platform for North America
comprehensive policy lifecycle support for
all P&C lines of business.
Billing enables P&C carriers to integrate
with third-party systems and data
repositories, enjoy best-in-class usability
and automate processes throughout the
billing lifecycle. These offerings improve
policy administration and billing for
commercial, personal and specialty lines
of business.
Claims is an underlying platform that
prepares P&C carriers to adapt to new
business requirements. The claims system
offers intelligent rules-driven workflow with
effective claim assignment, ensuring faster
cycle times in claims, which equates to
lower expenses and settlement costs.
Sapiens Reinsurance is a comprehensive
set of solutions enabling insurers to
manage the entire range of reinsurance
contracts and activities for all lines of
business, including rich accounting
functionality and reporting capabilities.
Advanced Analytics Based on the Sapiens advanced analytics
solution’s leading technology, which
is shaped by scores of customers in
production, Sapiens’ innovative business
intelligence solution is specifically designed
for the P&C market. It empowers business
users to easily and rapidly draw business
conclusions and insights from raw data,
via self-service analytics.
The solution also provides a superb
user experience through easy-to-use,
modern tools and it supports pre-defined
reports dispatch, ad-hoc reports creation,
graphical dashboards and the full mobile
experience.
Pre-integration with the Sapiens Property
and Casualty Insurance Platform and
its proven capabilities results in rapid
deployment to production and low
implementation costs.
Digital Acceleration and API Layer The Sapiens Digital Acceleration and API
Layer facilitates an open-communication,
API-based platform that enables carriers
to interact with insurtech companies,
ecosystem technology providers and
business partners. P&C insurance
providers in North America can easily and
seamlessly consume such capabilities and
services into the Sapiens digital layer and
insurance value chain.
By enabling seamless interaction with any
device under any technology, we ensure
that P&C providers will be fully integrated
with all elements within their insurance
ecosystem, and prepared for the future.
Sapiens’ data management, digital micro-
engines and productivity tools offer North
American insurers full digital enablement.
This includes a unified data model and
data repository; rating, underwriting and
product engines; and productivity tools,
such as journey and rules engines, as well
as digital accelerators.
Digital Engagement The platform is equipped with a full digital
engagement suite that offers a customer
and agent portal with complete customer-
centricity based on a 360-degree view;
and multiple customer journeys supporting
the full value-chain – pre-engagement,
through onboarding, servicing and claims.
The consumer portal is a direct-to-
consumer application that enables P&C
customers to buy policies, view the status
of their policies and accounts, issue claims
and conduct many other transactions that
save both consumers and insurers time
and reduce costs, while increasing overall
consumer satisfaction.
The agent portal empowers P&C agents
with full lifecycle enablement, including
the ability to manage their pipeline, sell
policies to their consumers and provide
top-level customer service in real time.
They can also obtain a holistic view of their
business performance overall and benefit
from full access to all their remunerations,
payments, commission transactions and
statements.
In addition, Sapiens provides a set of
digital, customer-focused tools, such
as personalized video, chatbots, digital
forms management and cloud offerings
and services, that are embedded into the
digital lifecycle of the new insurance era.
Platform HighlightsHighlights of the Sapiens’ P&C platform
for North America include:
Mature and functionality-rich core
capabilities, offering multi-LOB
support
Rapid integration capabilities to
insurtech ecosystems, including
pre-integration to leading technologies,
such as personalized video, chatbots,
artificial intelligence and machine
learning-based services
PROPERTY AND CASUALTY
Meet P&C Complexity with SimplicityThe property and casualty (P&C) insurance
business has NEVER been more
complicated – new and exciting insurtech
is flooding the market; customers demand
the instantaneous, personalized and
digital service they receive across all other
verticals; carriers’ systems must be able to
interface with various elements throughout
the diverse insurance ecosystem (including
chatbots and machine learning); and
regulations seem to be constantly
changing.
Insurers’ technology must be complex
enough to meet these needs, while
remaining intuitive, user-friendly and agile.
The next step in the P&C evolution is an
all-inclusive, customer-centric and flexible
industry platform.
North American P&C insurers will be able
to meet today’s needs and stay ready for
the quickly changing future by harnessing
an end-to-end, cloud-based P&C platform
with robust digital capabilities.
A Mature, Cloud-Based and API-Driven P&C Insurance PlatformThe Sapiens Property and Casualty
Insurance Platform is a modern P&C
digital insurance platform. With the ability
to deploy its offerings as a complete
platform, or as standalone modules,
Sapiens will address all North American
P&C carriers’ needs, across all their lines
of business and distribution channels.
Our mature platform is cloud and API-
based, and features a strong core and
an accompanying reinsurance solution,
advanced analytics as well as data
enablement and full digital engagement
capabilities.
Sapiens’ Solid Core
The Sapiens Property and Casualty
Insurance Platform, which includes a
comprehensive reinsurance solution, is
comprised of four fully integrated, yet
standalone, components: Policy, Billing,
Claims and Reinsurance (those
components are based on the former
Adaptik, StoneRiver Stream and Sapiens
Reinsurance products, respectively, but
have been integrated into a unified
proposition.)
Policy is used by agents, underwriters
and customers to quote, issue and
administer policies. It includes integration
with third-party systems and provides
comprehensive policy lifecycle support
for all P&C lines of business.
Digital Engagement
SapienS Digital platform
Advanced Analytics
Digital Acceleration & API Layer
External Systems
Sap
iens
Clo
ud
The Sapiens Core
Insurtech & Ecosystem
The Sapiens P&C Insurance Platform for North America
PROPERTY & CASUALTY
The Sapiens P&C Insurance Platform for North America
comprehensive policy lifecycle support for
all P&C lines of business.
Billing enables P&C carriers to integrate
with third-party systems and data
repositories, enjoy best-in-class usability
and automate processes throughout the
billing lifecycle. These offerings improve
policy administration and billing for
commercial, personal and specialty lines
of business.
Claims is an underlying platform that
prepares P&C carriers to adapt to new
business requirements. The claims system
offers intelligent rules-driven workflow with
effective claim assignment, ensuring faster
cycle times in claims, which equates to
lower expenses and settlement costs.
Sapiens Reinsurance is a comprehensive
set of solutions enabling insurers to
manage the entire range of reinsurance
contracts and activities for all lines of
business, including rich accounting
functionality and reporting capabilities.
Advanced Analytics Based on the Sapiens advanced analytics
solution’s leading technology, which
is shaped by scores of customers in
production, Sapiens’ innovative business
intelligence solution is specifically designed
for the P&C market. It empowers business
users to easily and rapidly draw business
conclusions and insights from raw data,
via self-service analytics.
The solution also provides a superb
user experience through easy-to-use,
modern tools and it supports pre-defined
reports dispatch, ad-hoc reports creation,
graphical dashboards and the full mobile
experience.
Pre-integration with the Sapiens Property
and Casualty Insurance Platform and
its proven capabilities results in rapid
deployment to production and low
implementation costs.
Digital Acceleration and API Layer The Sapiens Digital Acceleration and API
Layer facilitates an open-communication,
API-based platform that enables carriers
to interact with insurtech companies,
ecosystem technology providers and
business partners. P&C insurance
providers in North America can easily and
seamlessly consume such capabilities and
services into the Sapiens digital layer and
insurance value chain.
By enabling seamless interaction with any
device under any technology, we ensure
that P&C providers will be fully integrated
with all elements within their insurance
ecosystem, and prepared for the future.
Sapiens’ data management, digital micro-
engines and productivity tools offer North
American insurers full digital enablement.
This includes a unified data model and
data repository; rating, underwriting and
product engines; and productivity tools,
such as journey and rules engines, as well
as digital accelerators.
Digital Engagement The platform is equipped with a full digital
engagement suite that offers a customer
and agent portal with complete customer-
centricity based on a 360-degree view;
and multiple customer journeys supporting
the full value-chain – pre-engagement,
through onboarding, servicing and claims.
The consumer portal is a direct-to-
consumer application that enables P&C
customers to buy policies, view the status
of their policies and accounts, issue claims
and conduct many other transactions that
save both consumers and insurers time
and reduce costs, while increasing overall
consumer satisfaction.
The agent portal empowers P&C agents
with full lifecycle enablement, including
the ability to manage their pipeline, sell
policies to their consumers and provide
top-level customer service in real time.
They can also obtain a holistic view of their
business performance overall and benefit
from full access to all their remunerations,
payments, commission transactions and
statements.
In addition, Sapiens provides a set of
digital, customer-focused tools, such
as personalized video, chatbots, digital
forms management and cloud offerings
and services, that are embedded into the
digital lifecycle of the new insurance era.
Platform HighlightsHighlights of the Sapiens’ P&C platform
for North America include:
Mature and functionality-rich core
capabilities, offering multi-LOB
support
Rapid integration capabilities to
insurtech ecosystems, including
pre-integration to leading technologies,
such as personalized video, chatbots,
artificial intelligence and machine
learning-based services
PROPERTY AND CASUALTY
The Sapiens P&C Insurance Platform for North America
PROPERTY AND CASUALTY (P&C)
About Sapiens Sapiens International Corporation is a leading global software provider for the insurance industry, with a 30-year track record of
delivering to more than 400 organizations. The company offers software platforms, solutions and services, including a full digital
suite, to satisfy the needs of property and casualty/general insurers, and life, pension and annuity providers. Sapiens also services
the reinsurance, workers’ compensation, financial and compliance, and decision management markets.
The company’s portfolio includes policy administration, billing and claims, underwriting, illustration and electronic application. The
digital suite features customer and agent portals, and a business intelligence platform. For more information: www.sapiens.com.
© 2
018
Cop
yrig
ht S
apie
ns In
tern
atio
nal.
All
Rig
hts
Res
erve
d. M
ay, 2
018.
A digital engagement platform,
featuring portal, mobile and customer
engagement tools
Rapid implementation and time-to-
value via a highly configurable platform
and a comprehensive set of pre-defined
insurance products and business
content
An insurance data repository and
advanced analytics solutions, with
initiatives around advanced data
management and predictive analytics
Open API architecture, with easy and
configuration-based integration
Cloud and software-as-a-service as
a strategic deployment approach to
maintain flexibility
Additional Benefits Accelerated and Automated Responses
The combination of digital accessibility
across preferred interaction channels and
devices, along with automated marketing
tools, readies the insurer for immediate
“push” and “pull” customer interactions.
The platform’s comprehensive practices
and functional richness, along with its
seamless transition into active policy,
underwriting and claims, facilitates
straight-through processing. Consumer
processes are completed automatically,
with minimal human intervention.
API-Based
The API-based platform offers seamless
integration with the insurtech ecosystem,
empowering insurers to fully leverage
insurtech services across the value chain.
Fast Launch of Digital Services and Offerings
Sapiens’ P&C platform offers an all-
encompassing digital approach that
features integrated components
functioning at their highest levels and
complementing each other. This approach
will empower insurers to quickly launch
digital services and offerings.
Reduced Costs
Direct, manual interactions with
consumers raise costs, from brokerage to
operations fees. Increased automation will
help P&C insurers significantly lower those
costs.
The FutureThe future of insurtech and the P&C
market is difficult to predict. With new
technologies seeming to evolve at light
speed, insurers would be wise to remain
flexible and able to integrate with diverse
elements throughout their ecosystem
(and beyond). A DevOps, cloud-based
approach will provide agility, while keeping
costs reasonable.
What we do know is that customer-
centricity and digitalization aren’t going
anywhere. As insurance becomes
increasingly digital, P&C carriers are
looking to combine incumbent insurance
and insurtech into a new insurance model
– an end-to-end, mature platform that will
enable insurers to compete today and
prepare for tomorrow.
Learn MoreFor more information on how to succeed
in the property and casualty market,
please contact us at:
The Sapiens P&C Insurance Platform for North America
PROPERTY AND CASUALTY