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The Samaya Sustainability Management Plan

The Samaya Vision & Mission

Our Vision:

"At the Samaya Bali located on the beach and within the fashionable area of Seminyak,

we promise to preserve a safe and healthy environment for the island of Bali, its people

and visiting guests".

Our Mission:

Through teamwork, commitment and enthusiasm management &staff of the Samaya

Bali:

Abides by the Green Globe standards, laws, regulations and standards of the island of

Bali, and the Country of Indonesia

Annually reviews its performance and improves year by year towards industry best

practice levels

Gives preference to employing local people wherever possible

Wherever possible, purchases local products and services with minimal negative

environmental impact

Takes on our social responsibility by educating its staff, guests, suppliers and

community to build environmental awareness and action

Reduces, Reuses, & Recycles throughout the property to prevent and control pollution

while supporting the local merchants

Conducts continues research in renewable and sustainable energy sources

Reduces environmental impacts including energy and water-saving practices

Records and tracks operational performance, an essential element of Samaya's effective

Environmental Sustainability Plan

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The Samaya Bali is committed to sustainability, which by definition means meeting the

needs of the present without compromising the ability of future generations to meet

their own needs. We understand the impact our Hotel has on the natural resources of

the earth. The core values at The Samaya Bali include our commitment to conserve

resources, preserve natural habitats and prevent pollution, to act with integrity and

improve our customers’ lives, and to support the local community in which we

operate.

Samaya Bali has initiated the Green Globe program because it fits the company’s

global commitment to corporate social responsibility and the environment. We believe

our program is a not just about one or many green program – it’s a way of living and

working based on our vision and values.

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Samaya Bali understands that our business activities impact the earth, our resources

and people’s lives. We will continue tapping into our green programs and green

innovation ideas to conserve resources, preserve natural habitats and prevent

pollution. We are adopting best practices and building a culture that continuously

strives to improve and sustain our positive environmental results over time.

We will work and act locally by:

• Developing environmental programs, products and services

• Setting environmental impact targets and measuring performance of green

programs

• Working with our associates, suppliers, owners and local communities to minimize

our environmental impact

• Complying with climate policies and environmental laws.

Our Sustainability Plan encompasses 4 key areas:

1. Environmental – To be actively involved reducing energy consumption and track

performance, reducing pollution, conserving biodiversity, ecosystems and landscapes.

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2. Socio-cultural- Participate in local community programs that contribute to the

wellness of our environment, Implement sustainable procurement practices which

assists local community development and employment.

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3. Quality -Make environmental considerations an important aspect of decision-

making, Value the natural and cultural heritage of Bali, allowing us to give our guests

an authentically local experience integrate with local partnerships in the community

where we do business. These partnerships allow us to share our stewardship message,

effect positive environmental change, and raise awareness for our guests and

colleagues, we must also consider the opinions and feedback of our guests when

examining our environmental programs and procedures if we want Samaya Bali to

remain as sustainable business for the owners, stakeholders and its employees, who

are like family.

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4. Health & Safety–The Samaya Bali prides itself at being fully compliant with all

Health & Safety regulations currently in force and goes above and beyond to ensure

guests, staff and visitors safety and wellbeing are prioritized.

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Our Sustainability Management Plan is supported by the following documents:

a. The Samaya Bali Environmental Policy

b. Our Employee Handbook - Appendix 6

c. Our Guest service Directory – Guest service Directory

APPENDICES:

Appendix 1 – Environmental Policy, Statement & Initiatives

Appendix 2 – Socio-cultural Initiatives

Appendix 3 – Quality Issues

Appendix 4 – Health and Safety

Appendix 5 – Our Environmental Policy

Appendix 6 – Employee Handbook

Appendix 7 – Guest Service Directory

Appendix 8 – The Samaya Bali Green Team

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APPENDIX 1

Environmental Initiatives

1. Samaya Bali, being 10 years old, has for a long time been aware of sustainable

tourism practices, the team without knowing it were becoming Green, the

linking up with Green Globe has helped our team understand the benefits of

their green strategy projects, such as replacing light bulbs, launching recycling

programs or choosing more energy efficient technology. These early efforts

don't cost much to implement, have got employees engaged with green ideals

and deliver quick results to the benefit of all.

2. So, what next? Making the transition from easy to implement green initiatives to

becoming a green company, and wanting to be certified as such seemed

overwhelming, and expensive in cost and time consumption. But we are all

agreed and willing to change the way we do business, and we will continually to

look at all projects with an eye towards the environment.

3. The Samaya Bali, and its Green Team are enthusiastically helping to make our

Hospitality business more environmentally friendly, and are working towards

engaging all employees with their initiatives. Special recycling programs of

glass, paper, aluminum, and tetra pack, of which the employees see the financial

benefit has helped get the message home.

4. When we first decided that reducing environmental impacts would help to give

Samaya a competitive edge, we really had no clear idea of what we were doing.

Our own guests started asking questions of us, why are you changing towels

every day, sometimes twice a day, why do I need my bed linen changed and so

on, at Samaya, listening to our guests feedback is deeply rooted in everything

we do.

5. With The Green Team and support of management now began with a simple

goal, All initiatives must relate to the mission of Samaya Bali, Sustainable

development has to be core to the business of what we do and what we pay for.

Our guests are right behind the initiatives we have in place, our linen changing

choice program, water reduction notices, garbage collection, already separated,

LED lighting, and low usage bulbs in the villas, pumps on timers and also

external lighting.

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6. Samaya Bali volunteered its involvement in a comprehensive tree planting

program ‘Clean up The world”

7. We have over the last 4 years made major inroads into the minimizing of plastic

within the operation, replace bottled water with glass, what plastics are used

we are attempting to re-use, and ensuring that plastics are kept apart for

separate specialist collect and disposal/recycle.

8. Our Green Team set up in house composting a few years ago, utilizing kitchen

waste, garden clippings, leaves etc, and this is eventually returned to the

grounds.

9. Our in room water conservation by inviting our guests to avoid the necessary

daily changing of linens has them involved too.

10. We are not paperless, but we are proactive with minimum paper usage, and

recycle where possible, all our menus and new paper needs are using recycled

material.

APPENDIX 2

Socio-Cultural

As with other aspects of the environment, the relationship between business, culture

and The Balinese Society involves a two-way interaction. Although we tend to think of

business as the social-cultural setting, also influences operating according to a

distinctive instrumental rationality of profit-and-loss and the ‘bottom line’ it in which

it is embedded. At the same time business affects the widerculture and society

profoundly.

Samaya Bali being in the private sector and a service provider to other local industries,

we take seriously our involvement with corporate responsibility, fair trade,

community development, and local hiring.

These influences can be seen as either positive or negative. Currently in Bali we are

measuring and seeing some of the negative and harmful affects of the success of

tourism to the Island, and it is becoming a victim of its own success.

1. We at Samaya Bali support an orphanage called Chloe House in Tabanan, by

providing living materials, resources, food, and hotel visitations to enable the

young people to have a better insight into a tourism product

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2. We support our local Desa’s Lingkungan, Basangkasa, kelurahan Seminyak,

Kecamatan Kuta, with their local programs for the needy, security, donations of

non-used materials etc.

3. We undertake temple tours and simple Balinese Hindu educational lectures for

our guests, including some traditional food tasting, and a Balinese Cooking Class

at our Ubud site, which includes a market tour with a study on the indigenous

foods of Bali.

4. Balinese cooking classes conducted on a per request basis enables us to

promote local produce which underpins the promotion of local culture and

cuisine.

5. Samaya Bali is a member of BHA Bali Hotels Association which is heavily

involved in destination marketing, and other useful organizations with assist us

getting our message out to a wider circle; PATA, SKAL, & Rotary International.

6. Samaya Bali regularly supports & contributes to ongoing local charities,

foundations yayasan.

7. We employ from our local area wherever possible, Samaya Bali currently enjoys

a high percentage of local village people within its workforce, and enjoys

bringing in local trainees for work experience.

8. We support a number of orphanages, and hospitals, which are in remotes areas

with used towels, bed linen slippers, some have been regularly donated to areas

of Indonesia, which has suffered natural disasters too.

APPENDIX 3

Quality

Samaya Bali is doing its part, along with others, to sustain a healthy balance of natural

resources on our Island of Bali. We’ve developed a thoughtful and responsible plan,

which is helping to ensure that future generations will have abundant resources to

enjoy. As an innovative community partner, Samaya is leading by example—showing

local communities what corporate social responsibility should look like. At the same

time, we remain focused on providing our guests with the luxury experiences they

expect. We want our guests to be aware of, and take part in, the simple and practical

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actions we undertake to help sustain our valuable resources.

Quality Initiatives

1. Working with vendors and partners to reduce our carbon footprint for

procurement activities, Food & Beverage working with 3 times a week market

lists.

2. Installing more efficient systems in all our new villas during renovations

3. Serving water only on request in restaurants and bars

4. Encouraging our guests to use our carpooling options, from the airport and

transfers whenever possible

5. Converting to more energy efficient lighting options in targeted ways where the

guest experience will not be diminished

6. Considering local food purveyors when feasible to reduce the carbon footprint

of the culinary options we offer—a “farm to table” approach

7. Being a “Styrofoam-free” environment

8. Engage our team members through training, tools, and active involvement.

9. Ensure that our actions and tactics will integrate into the guest experience in a

positive way.

10. Maintain healthy business ethics amongst staff, management and business

contacts.

APPENDIX 4

Health & Safety

Samaya Bali has a purchase and operating policy for all mechanical equipment and

facilities to ensure that they are as environmentally friendly as possible: low emission

and consuming minimum energy, and safe to use

We have an experienced team of engineers and electricians who maintain the facilities,

so that we have constant check on all equipment being in good working condition. All

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necessary and mandatory safety requirements for team of engineers are in order.

National laws and regulations entail twice-yearly checks on all kitchen equipment and

food processing procedures, and all personnel who are involved in food handling,

which we always pass at the highest level. All kitchen staff is trained on food safety

and procedures, and must undergo a 1-day mandatory course in food handling.

Samaya Bali ensures the health and safety of its guests and employees and is

committed to the continuous improvement of working conditions and well being at

work, we aim to provide a motivating and value based work environment.

Health & Safety Issues

1. To be able to provide our guests with emergency information in our guest

directory:

What to do I the event of Fire – and where to muster

What to do in the event of an earthquake

What to do in the event of an Tsunami – and where to go

General information – Medical facilities – how to arrange a doctor visit or

consultation

Hints and tips on how guests should go about their business safely whilst under

our care

2. Provide an employee handbook to all employees during their initial observation

period

3. Health & Safety at work training is practiced at Samaya

4. Food handlers and kitchen staff are all trained under the auspices of The Royal

Society of Health, London, UK

5. HACCP principles are widely practiced within the food chain at Samaya Bali

from delivery to plate.

APPENDIX 5

ENVIRONMENTAL POLICY

The Samaya Green Team will identify areas of strengths and weakness

environmentally within the overall operation and attempt to substantially reduce the

potential impacts to air, surface water, ground water, public health, community quality

of life, employee health, while operating a high quality luxury boutique resort

environment for it’s guests which anticipates to not to just meet their expectations,

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but to exceed them. The Green Team at Samaya Bali with focus on improved

communications with neighbors and strive for continual improvement in pollution

prevention while not just meeting but exceeding current regulations. We will

continually search for and implement activities that will improve our abilities to

properly utilize natural and man-made resources both economically and

conservatively.

We recognise that sustainability is an ongoing, ever changing responsibility; therefore

the Environment Policy will be reviewed annually.

Policy Statement

The Samaya Bali is dedicated to the practice of sound environmental stewardship and

promotion of health, safety and well being of our employees. These values originate at

the company’s top management and are emphasized through all levels of

responsibility within the organization. As such, the Company agrees to:

• Meet or exceed all applicable Indonesian National, local and company

environmental, safety and health standards.

• To provide a workplace free of recognized hazards and maintain healthy working

conditions for all company employees.

• Closely monitor all facilities for prevention of pollution.

• Participate in recycling programs, insist to be informed where are waste is being

taken, and keep receipt records, to reduce impact on landfills and promote

recovery of valuable resources.

• Convey to our guests, industry associates, vendors and the general public our

strong environmental, safety and health commitment.

• Strive to continuously improve our commitment to the above-stated principles

through exercise of our Environment Management System, improved technology,

production changes and due diligence.

Signed: Date:

With a good knowledge of our types and quantities of waste we follow the waste

management hierarchy:

Here are some ideas which have been adopted elsewhere and we have found them to

be applicable in our hotel circumstances:

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RETHINK - REDUCE -REUSE &RECYCLE

• RETHINK - We Did

We drew up an environment purchasing policy, considering whether single-serve

packages and disposable goods were necessary.The Green Teamcarried out an audit of

our central waste bin and identified the materials that can be avoided, reused or

recycled.We now purchase goods made of recycled materials in preference to virgin

materials, we have learnt how toadjust our ordering quantities to prevent wastage.

• REDUCE – We Do

We avoid the purchase of over-packaged goods;we try topurchase goods in bulk,

preferably in refillable or returnable containers.Weavoid or minimise single-serving

products, e.g. sugars, butters, condiments, cereals,biscuits, sweets, milk, salt, pepper,

coffee/tea/drinking chocolate. We do our best toavoid disposable items, e.g.

plastic/Styrofoam/cardboard plates, cups, paperserviettes, tablemats, etc. We avoid

plastic cutlery and disposable utensils and minimise food wastage through portion

control, self service, appropriate foodstorage.We store food in reusable plastic

containers to reduce use of plastic film; we try toavoid wrapping items in plastic film.

In the office:Photocopy on both sides of paper is practiced,wetry to consolidate hotel

business forms especially for internal procedures.Weuse circulation slips for internal

memos as much as possible.Weuse reusable envelopes for internal memos.We

prioritize theuse electronic mail to send information and to store information and data

in electronic form rather than paper form, where possible.

• REUSE – When we can

We are recycling out of order sheets as pillowcases or mattress covers.

Out of order or spotted worn tablecloths converted as serviettes or coasters. Unused

food in the staff canteen becomes food for a local community piggery.We give and

donate worn towels, sheets, and tablecloths, uniforms that cannot be repaired

orreused to charity.

Badly damaged towels and sheets are converted to cleaning rags and cloths. Scrap

paper as note pads/internal memos.

Coat hangers from the laundry – returned.

We use only cloth bags for laundry service, and when finished for this purpose can be

used for our shoeshine service.

Where possible we use fabric rather than paper services.

We use rechargeable batteries where possible and available.

All our amenity kits are refillable.

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• RECYCLE – When Possible

Recycling options on the Island of Bali are very limited in comparison with the more

highly industrialized nations.

Many of The Indonesian Islands have no recycling services, several others have good

recycling infrastructure only for beer and soft drink bottles. In a few Islands office

paper, newspaper, car batteries, motor oil and aluminum cans are recycled but these

are usually restricted to the larger cities and many resort and hotels are too distant

and with too small a volume for individual pick-ups. In these circumstances hotels and

resorts in close proximity are cooperating and consolidating their materials to a

volume large enough to be of interest to the recycling operators.

“Recycling is (mistakenly) often seen as being more important than waste reduction or

re-use, as guests are quite likely to be critical of Hotel Operators who are not seen to be

involved in recycling.”

REDUCING POLLUTION - MINIMISING DISCHARGES AND EMISSIONS

All hotels and small resorts produce a number of discharges, which have the potential

to pollute air, land and water. The impact of these discharges depends primarily on

the management practices undertaken by the hotel coupled with the location of the

hotel and the sensitivity of the surrounding environment.

The main sources of pollution from small hotels and resorts through waste discharges

and emissions are:

• Treated and untreated sewage (for those properties which are not on

areticulated sewage system)

• Discharge of hazardous chemical down the drain

• Vehicle emissions

• CFCs from refrigeration and air conditioning systems

• Spills of fuels or hazardous chemicals to land or water

• Odors and spills from the kitchen and laundry

APPENDIX 6

THE SAMAYA BALI HANDBOOK

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APPENDIX 8

THE SAMAYA BALI GREEN TEAM

To coordinate the program efficiently, the management of The Samaya Bali appointed

individuals to be directly responsible for the running of this program. The team was

titled the green team.

Chairman : Ray Clark – General Manager

Vice Chairman 1 : IB. Alit Suta – Human Resources

Manager

Vice chairman 2 : Eka Dilaga – Resort Service Manager

Vice chairman 3 : Hery Yuliantho – Chief Engineer

Secretary : Novia – PA to GM

a)Mr. Ray Clark

b)Mr. IB. Alit Sutta

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c)Mr. Eka Dilaga

d)Mr.Hery Yuliantho

e)Novia

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