the role of telehealth in accountable care healthlinc conference bloomington, in february 17, 2011...
TRANSCRIPT
The Role of Telehealth in Accountable Care
HealthLINC ConferenceBloomington, IN
February 17, 2011
Alan Snell, MD,MMMChief Medical Informatics OfficerSt. Vincent Health, IndianapolisEmail: [email protected]
317-583-3248
St. Vincent Health
FY 2011 StatsTotal Admissions: 64,828Total ER Visits: 240,572Total Ambulatory Visits: 2,776,895Total Births: 6,629Total Beds: 1,751Gross Revenue: $5,171,730,145
Posey
Vanderburgh
Warrick
Spencer
Vermillion
Clay
Sullivan
Vigo
Parke
Fountain
Warren
GibsonDubois
Pike
KnoxDaviess
Martin
White
Jasper
Lake
Newton
Porter
Benton
Greene
Owen
Monroe
Morgan
Putnam
Tippecanoe
Montgomery
Hendricks
Boone
Cass
La Porte
Pulaski
Starke
Fulton
Marshall
St. Joseph
Carroll
Perry
Crawford
Harrison
Orange
Lawrence
Washington
Floyd
Clark
Scott
Tipton
Hancock
Hamilton
Madison
Howard
Johnson
Brown
JenningsJackson
Bartholomew
Shelby
Kosciusko
Miami
Elkhart
Wabash
Jay
AdamsHuntington
Wells
BlackfordGrant
Allen
Noble De Kalb
Lagrange Steuben
Whitley
Rush
Delaware
Randolph
WayneHenry
Ripley
Jefferson Switzerland
Dearborn
Ohio
Franklin
Decatur
Fayette
Union
Clinton
Marion
1,4,5,6,7,8,9,10
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12
16
17
19
11
15
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19 St. Mary’s, Evansville- 2 hospitals(Ascension Health)
12 St. Vincent Williamsport CAH
13 St. Vincent Frankfort CAH
15 St. Vincent Mercy, Elwood CAH
16 St. Vincent Jennings CAH
17 St. Vincent Randolph CAH
11 St. Vincent Clay CAH
14 St. Vincent Salem CAH
An Ascension Health Ministry
5 St. Vincent Stress Center
1 St. Vincent New Hope
6 Seton Specialty Hospital- LTAC
8 St. Vincent Women’s
9 St. Vincent Carmel
3 St. Joseph - Kokomo
2 Saint John’s Health System
7 Peyton Manning Children’s Hosp.
4 St. Vincent Indianapolis
10 St. Vincent Heart Center
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18 St. Vincent Dunn CAH
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Ascension Health is the largest Catholic and non-profit health system in the United States, with more than 500 locations in 20 states and the District of Columbia.
www.ihie.org
Telehealth Includes:Patient-Caregiver Virtual Visits
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Telehealth Includes:Monitoring in the Home
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Telehealth Includes:Store-and-Forward
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Telehealth Includes:Education
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Ascension Health Telehealth Inventory:36 Programs Across 21 Health Ministries
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*Numbered in alphabetical order by State and City
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2
6
7
10
11
12
15
17
18
20
1
3
5
8
9
13
14
1621
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BreakdownVideo Consultation: n = 17 (47%)Teletranslation: n = 8 (23%)Home Teleheatlh: n = 6 (17%)Call Center: n = 3 (9%)Education: n = 2 (6%)
www.ihie.org
Veterans Affairs (VA) Telehealth:Critical Mass Driving Significant Value
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VideoConsults
75,000 Patients
Research & Refinement Dissemination & Implementation
1 Year 7 Years
4,700 Patients
Store & Forward
160,000 Patients3,000 Patients
HomeTelehealth
55,000 Patients3,000 Patients
The average annual cost for a VA home telehealth patient is $1,600 compared to $27,000 for a comparable level of institutionalized care
Research & Refinement Dissemination & Implementation
3 Years 7 Years
Research & Refinement Dissemination & Implementation
3 Years 8 Years
www.ihie.org
Telehealth Value in Different Business/Reimbursement Models
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Business Model Clinical Use Case Applications of Telehealth
Current Environment: Primarily Fee-For-Service (FFS)
Specialist consultations for patients in rural areas Provider-to-provider consultations Teleradiology consultations Access to primary care/urgent care Teletranslation services Provider education
FFS with Value-Based Purchasing
Use cases listed above plus: Transitional care for patients with chronic disease Long term care triage
Population Health Management
Use cases listed in each category above plus: Chronic disease management not connected to a
hospitalization Screening and prevention Health risk assessments Consumer education/engagement/ health
maintenance
www.ihie.org
Beacon Communities Program Overview
• Central Indiana was one of 17 communities selected• The Beacon Program will support these communities to build and strengthen their health IT infrastructure and exchange capabilities.
• The program’s intent is to improve health through information technology while supporting job creation. Focusing on specific and measurable improvement goals in three vital areas for health system improvement:
Quality Cost Efficiency Population Health
• Indiana Health Information Exchange, as the lead organization, received a $16.1 million award to develop the 3 year program.
www.ihie.org
Indiana Beacon Objectives - Quantified
12Copyright 2011 Indiana Health Information Exchange, Inc.
Objective Measure
HbA1c levels Increase by 10% the proportion of patients whose A1C levels are <=9%
LDL-C levels Increase by 10% the proportion of patients whose LDL-C levels are controlled
ACSC Admissions Reduce by 3%
ACSC Re-Admissions Reduce by 10%
ACSC-related ED visits Reduce by 3%
Redundant imaging Reduce by 10%
Colorectal Cancer Screening
5% in proportion of patients screened
Cervical Cancer Screening 5% in proportion of patients screened
Immunization Data Increase by 5% amt. of adult imms data available
Meaningful Use Achieved by 60% of Primary Care Physicians
Facts about Congestive Heart Failure
• Congestive heart failure (CHF) is the most common Medicare DRG accounting for more costs than any other condition.
• 30 day readmission rate for patients with CHF is 21% nationally
• Behavioral factors, such as noncompliance with medications, lack of timely follow up visits and social factors frequently contribute to early readmissions, suggesting that many such readmissions could be prevented
• Total annual healthcare expenditure for both
direct and indirect healthcare cost of CHF
approximates $28 Billion (http://content.onlinejacc.org)
• Allocated funding or estimated cost: $7.1 billion in estimated federal savings
• Effective date: Oct.1, 2012 (data collection started 10/1/11)
• Provision authority: Health and Human Services secretary
• Scope of jurisdiction: Medicare; nationwide• Requirements: HHS secretary to develop
calculations for hospital's readmission payment reduction and publicize hospital readmission rates
Hospital Readmission Reduction Program
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Effect of Tele-monitoring on Reducing Readmissions
A Randomized Study of Short-term Post-Discharge Chronic Disease Management with Tele-monitoring
and Nurse Telephone Support
Goals & Objectives• Reduce readmissions for patients with Congestive
Heart Failure (CHF) and Chronic Obstructive Pulmonary Disease (COPD)
• Multidisciplinary treatment approach for early intervention for patients at high risk
• Include hospitals representing diversity in size and geographical locations
• Enroll patients immediately post-discharge for 30 days
( December 2010 – December 2012 )
Home Monitoring Vendor Selection
• Transformation Development Department at Ascension assisted in developing technology selection criteria
• Eight vendors were invited to bid, four presented to the selection committee and Care Innovation’s Health Guide was awarded the offer.
Care Innovations Health Guide
• Allows for video conferencing with the nurse contact center.
• Provides health educational learning sessions
• Monitors daily bio-metric readings (BP, O2 sat, weight)
• Interacts with the patient daily inquiring about health status
Participating HospitalsSt. Vincent Health sites:
St. Vincent Indianapolis St. Vincent Heart CenterSt. Vincent CarmelSt. Johns Hospital (Anderson)St. Joseph Hospital (Kokomo)3 St. Vincent Critical Access Hospitals
Non- St. Vincent Health participating sites: Columbus Regional Hospital (Columbus)Hancock Regional (Greenfield)Henry County Hospital (New Castle)Witham Hospital (Lebanon)Wishard Hospital (Indianapolis)
Baseline Readmissions-Initial Participating Hospitals
Source: Indiana Hospital Association 2009 reported data
Enrollment Process• Hospital Study Coordinator
offers and completes study informed consent
Consents?
• SVH Contact Center completes patient
enrollment
• Randomization into study group
(Randomized by Study Site and Prin
Dx)• Patient enrollment
form completed• Physician notified
• Complete Study Protocol
• SVH Contact Center arranges device
deployment• R
• Not in study
• 50%
• Y
• N
• 50%
Source: Care Innovations 2011 by permission only
Source: Care Innovations 2011 by permission only
Source: Care Innovations 2011 by permission only
Accomplishments
• Establish baseline data for participating hospitals• Obtain IRB approval (Indiana University and St. Vincent)• Integrate with hospital discharge planning • Selected device vendor• Prepared site hospital teams• Selected/trained equipment management company • Selected/trained RNs with cardiac care or ICU
experience• Clinical protocols developed• Communication materials developed (patient welcome
video; physician letter, patient, and nurse resources)
First Year Processes
• Qualify patients & enroll in study
• All patients randomized into either Control Group or Intervention Group
• Device deployment & retrieval in the home
• Daily interaction and monitoring of patients
• Discharge patients from the study after 30 days
• Pre and Post survey instrument “Patient Activation Measure” (PAM). Univ. Oregon; Judith Hibbard
Preliminary PAM Survey Results
InterventionControl
1. I am responsible for my health
2. I can reduce my health problems
3. I know what my medications do
4. I know when I need to call a doctor
5. I can follow through on medical treatments
6. I know the treatments available
7. I have kept up with lifestyle changes
8. I can find solutions to new problems
9. I can maintain changes during stressful times
Goals for 2012-13
• Continue enrollment in randomized trial till Dec 2012• Identify best practices, refine program• Recruit additional patients outside research trial
Other chronic diseases Accept referrals from providers, hospitals, home
health agencies Longer monitoring periods High Risk patients not currently hospitalized Different care settings- long term care, assisted living
• Jan-Mar 2013- Program evaluation and dissemination of results to stakeholders and other Beacon programs
Conclusions
• Challenges Recruiting patients Research study restrictions Lack of physician involvement
• Potential Contributions Cost analysis of early intervention to prevent
readmissions and ED visits Examination of mediating variables: patient
compliance and behavior Telemonitoring study with additional social
support
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“Whole System Demonstrator Programme” results released Dec.2011
National Health Service in the United Kingdom randomized 6,191 patients from 238 practices to be monitored in their homes.
First year preliminary findings show:• 15% reduction in A&E visits (similar to our E&M)• 20% reduction in emergency admissions• 14% reduction in elective admissions• 14% reduction in bed days• 8% reduction in tarriff costs• Most striking was a 45% reduction in mortality rates
www.ihie.org
CMS Innovation Challenge Grant
CMS Center for Innovation was funded with $10 Billion from Patient Protection Act of 2010
• $1 Billion in grant awards announced in Dec. 2011, ranging from $1 million minimum to $30 million max over 3 years
• Challenge Grant required:• Innovative model to meet the Triple Aim (Berwick 2009)
• Better Health, Better Healthcare, Lower Cost• Alternative Payment Model• Workforce Development Plan• Six month rapid deployment with measureable impact• Financial Plan to demonstrate cost savings over 3 years that exceeds
amount of award31
www.ihie.org
Target Populations• High Cost- use data analytic tools to identify based on clinical
data and utilization data or claims data• High Risk- use predictive modeling to identify based on
current conditions, baseline utilization, history of multiple risk factors
• Will Target “Avoidable Events”• Inpatient Admissions for Ambulatory Care Sensitive Conditions (ACSC)• Reduce Readmissions- target CHF, COPD, Acute MI, Pneumonia• Reduce Inappropriate Emergency Dept visits (use Prudent Lay Person
criteria) • Reduce Premature Births- target high-risk pregnancies with prior
history of premature births and/or multiple gestation
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Care Coordination Vision
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CAUTION!
Questions?