the role of research & data in marketing
TRANSCRIPT
DATA
how to get it & how to use it
VP, Insights & StrategyNick Drew
Research,Big Data, & Analytics
…are just not that interesting.
ResearchBig Data
Analytics
Z Z Z
“It’s the audience, really, you have to sit with the audience, or two. [It] tells you whether the jokes are landing, whether they’re engaged, whether it’s too long”
“I felt they were very clear on a number of points, and I made some changes, significant changes, based on that”
…and talking about “Spectre” (2015)
Director Sam Mendes, talking about how he knows when a film is right
Know your objectives
Know your audience
Choose the best medium & format
See if the campaign worked
Anatomy of amarketing campaign
Research
DataInsight
We look for insight intotheir behaviour
How engaged are they in different categories?
Which media do they consume?
What messages best resonate with them?
What influences their purchases?
Syndicated data sources
Research from publishers, agencies etc
Your own data
Primary research
Where we find that insight
Applying the theory
60% of their time online is through mobile devices
Spend significantly more time online than watching TV
Spend 32hrs/ month watching online video
Understanding the audience
1 in 3 uses an adblocker
1 in 5 considering switching banks
Should be online
Needs to be mobile-responsive
Less focus on traditional ads
Implications for a campaign
Success in marketing is about applying what we know about an audience
Research and data may not be exciting
…but better insight leads to better campaigns!
Data in Marketing