the roads between us accra, … · item of cost sample data own damage costs $1,000 third party...

www.virtualriskmanager.net

Copyright: Interactive Driving Systems, 2003 - 2012

All Rights Reserved.

The roads between us

Accra, Nov. 7-8 2012

http://www.virtualriskmanager.net/




Welcome





Housekeeping & Workshop

aims





Housekeeping

• Health and safety information

• Tone for the day: – Discussion based

– Honesty, no selling, corporate hat left at door

– Chatham house rules – what is said in the room stays in the room

– Post event report and networking (email exchange)

• Round table introductions & aims *

• Agenda and timings





Workshop Aims 1. Create an open, honest, ‘sales-free’ forum

where participants can share good practice

processes and outcomes

2. Lay foundations for developing long tern

sustainable programs for work-related road

safety policy and practice

3. Create a shared vision and sustainable

short, medium & long term goals, as well as

networking, for all stakeholders allowing

good practices to filter into the wider

community





Work-related road safety

Business case





Beyond compliance?

• Societal reasons:

– Work-related driving = 25-30% of road deaths

– Vehicle incidents = 40-50% of worker fatalities

– Double these numbers if commuting included

• Legal compliance:

– OHS, transport and corporate regulations

• Business:

– Brand, CSR, reputation, loss of key workers, link to fuel efficiency

• Costs:

– Safety and fuel have significant impact on costs *





Probably the most dangerous

activity employees, family

members and local people

face is using the road


http://mefirighana.com/blog/wp-content/uploads/2012/03/Abeka-Lapaz-accident.jpg




Ghana road safety data • Road Traffic crashes a leading cause of

death in Ghana: – 61% of fatalities on rural roads

– Pedestrians = 46.2% of all road traffic fatalities

– Second largest population of road user fatalities =

passengers in buses, minibuses & trucks

• Big increase in fatal road crashes 2011: – 2,330 lives in 13,600 crashes across Ghana

– 19,530 vehicles involved including commercial

vehicles, private motor vehicles & motorbikes

– Represents 1.6% of country’s total GDP





Pre-crash risk factors? • Behaviours: Speeding, overloading, irresponsible driving,

wrong over-takings, drink driving & fatigue

• Limited road audits, poor design & maintenance

• Limited separation between conflicting road users

• Limited licencing & training for public transport drivers and

other road users

• Public transport ‘kontem bra ntem’ go fast and be back fast

culture - including bribing officials

• Few policies to protect passengers in commercially

operated buses, minibuses & trucks

• Limited ‘institutional’ policy, collaboration, leadership &

enforcement regarding rules & consequences





Business case & Status review: Cost Model

Item of Cost Sample

data

Own damage costs $1,000

Third party vehicle damage costs $1,000

Third party injury costs $1,000

Reported cost of collisions $3,000

Total cost (including hidden costs @ 2 times reported costs) $6,000

Revenue required to fund collisions at 10% Return on Sales $60,000

‘Widget’ sales (at $2) required to fund fleet safety costs 30,000

Model has been successfully applied by organisations all around the world.

5 year ‘what-if’ spread sheet template available on request





Good practice





UN Road Safety Collaboration:

5 Pillars approach

• Pillar 1. Road safety management.

• Pillar 2. Infrastructure.

• Pillar 3. Safe vehicles.

• Pillar 4. Road user behaviour.

• Pillar 5. Post crash response.





5 Pillars discussion

• Pillar per table……

• What is currently implemented or could be

implemented?

– National/External level

– Organisational/Internal level

• Influence/control of organisations?

• What has worked/what has not worked?

• Anything missed?





Models

• Zurich Wheel

• WIPE/Haddon/Gap analysis

• IDS virtuous circle

• Nestlé 10 point checklist





Zurich wheel





WIPE approach

Why?

Initial & on-going status review

Pilot & implement changes

Evaluate





Pilot & Implement: Haddon Matrix Management

Culture (30%)

Journey

(10%)

Road/ Site

Environment

(10%)

People -

Drivers and

Managers

(20%)

Vehicle (10%) External/

Societal/

Community/

Brand (20%)

Pre-

Crash

or Pre-

Drive

Leadership

Business case

Legal compliance

Safety review

Benchmarking

Pilot studies

Goals & policies

Safety culture

Committee

Pledge

Communications

Contractors

Travel policy

Mode choice

Journey

planning

Routing

Risk

assessment

Emergency

preparation

Shifts/

working time

Risk assess*

Observation

Guidelines

Site layouts

Work permits

C&D rules

Road design

hot-spot

mapping

Engage local

road agencies

Recruit

Contract

Induct

Check qualified

Handbook

Risk assess

Train

Equip

Communicate

Engage

Monitor

Correct

Risk assess

Select

Specification

Safety features

Service

Maintain

Check

Use policy

Mobile comms

ITS/telematics

Wear & tear

Grey fleet

Regulator/policy

engagement

CSR

Benchmarking

Communications

Family members

Community

Road safety

weeks/ days

Awards

At

Scene

Emergency

support to driver

Engage local

investigators

Manage

scene

Process to

manage scene

Crashworthy

‘ITS’ data capture

Escalation

process

Post-

Crash

Report, record &

investigate

Change process

Data linkages,

evaluation &

KPIs*

Debrief &

review

journeys

Investigate

and improve

Review

site/road

elements of

collision data

Reporting and

investigation

Driver debrief

Counselling,

trauma support

Reassess/train

Strong openable

doors

Investigate ‘ITS’

data

Inspection &

repair

Manage

reputation and

community

learning process







Gap analysis: www.fleetsafetybenchmarking.net


http://www.fleetsafetybenchmarking.net/




Virtuous Circle: www.virtualriskmanager.net/mission


http://www.virtualriskmanager.net/mission




Nestlé 10 Point Checklist 1.Policy, Objectives and Targets (KPI)

2.Risk Assessment

3.Legal Compliance and Other Requirements (Includes GI

and NSAT)

4.Communication

5.Mobility and Journey Management

6.Driver Recruitment, Selection, Induction and Training

7.Driver Management, Driver Work Instructions & Contract

Driver Procedures

8.Driver Health and Wellness

9.Vehicle Selection, Management, Use and Eco Driving

10.Specific Risks





Supply chain risk and

exposure mapping

Who, what and where are the

road safety risks?

Driver types and numbers





Typical exposures?

• Inbound logistics from suppliers

• Large commercial fleet, contractors, sub-

contractors and sub-sub-contractors

• Local delivery fleet

• Sales & management fleet – cars, 2 wheelers?

• Shared/site/pool vehicles

• Shared transport for commuting – bus, taxi

• Employee commuting

• Other? Family & friends? Nearby communities?





Evaluation

Creating long term sustainable

programs – process ‘drives’

outcomes

- Small fleet gap analysis & outcomes

- Large fleet risk assessment &

outcomes





Fleet gap analysis

XXX

2006

All

2006

XXX

2010 All 2010

Fleet Safety Policy 75% 71% 87% 71%

H&S Policy and Risk Assessments 61% 63% 71% 65%

Legal Compliance 81% 62% 87% 79%

Organisational Leadership & Culture 62% 70% 82% 68%

Journey/Mobility Planning 77% 74% 92% 76%

Driver Recruitment, Selection &

Induction 51% 62% 75% 67%

Driver Supervision, Monitoring,

Assessment & Training 61% 59% 80% 65%

Driver Wellbeing 57% 61% 82% 64%

Vehicle Selection, Checking,

Maintenance & Security 85% 77% 93% 79%

Claims Reporting, Investig.& Recording 81% 61% 96% 63%

Marketing & Community Involvement 49% 48% - 47%

Total 69% 65% 86% 68%

Small fleet - gap analysis





26

Small fleet results

0

20

40

60

80

100

120

2005/6

2006/7

2007/8

2008/9

2009/10

Nu

mb

er

of

cla

ims

Own damage

Third party





Risk assessment v claim rate • Positive relationship

between project

participation & claims

rate

• Pearson correlation

coefficient = -0.612 &

highly statistically

significant (p =

0.0065 )

• Process ‘drives’

outcomes

1

10

100

1000

10000

100000

Year

20

01-2

20

02-3

20

03-4

20

04-5

20

05-6

20

06-7

20

07-8

20

08-9

20

09-1

0

20

10-1

1

RoadRISK assessment completions compared to

claim rate

RoadRISKcompletions

Claims per 1,000vehs





Large fleet 10 year trend

Year Claims Costs Vehicles Claims – 1,000 vehs Cost/vehicle

2001-2 32,610 25,583,981 46,028 59 556

2002-3 28,142 20,889,596 45,608 51 458

2003-4 26,556 17,173,742 45,188 51 380

2004-5 17,001 11,682,083 44,768 32 261

2005-6 17,170 18,227,418 44,280 32 412

2006-7 19,017 19,261,503 43,800 36 440

2007-8 15,626 15,362,492 43,320 30 355

2008-9 15,449 12,481,242 41,616 31 300

2009-10 14,707 14,624,665 37,488 33 390

2010-11 12,625 11,691,842 34,558 30 338

2011-12 11,154 10,431,326 33,830 27 308





Summary and next steps • Aims met?

• Workshop summary and call to action

• Webinar in 6 months time to follow up

• Charter, code of conduct/pledge

• Share email contacts, website and report

• Etc

• Now is start of workshop

• Travel safely!


the roads between us accra, … · item of cost sample data own damage costs $1,000 third party...

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