FEBRUARY 11, 2019ORLANDO, FL

www.HIMSSConference.org #EngageHealth

Keynote:

The Road to Healthcare’s True North

The Road to Healthcare’s True North

Karen Murphy, RN, PhD.

Executive Vice President, Chief Innovation Officer and Founding Director of the Steele Institute for Healthcare Innovation

• Located in Pennsylvania and New Jersey

• Acute Care Hospitals - 11• Primary Care and Specialty Care

Sites -253• Geisinger Health Plan - 500,000

members• Geisinger Commonwealth Medical

College – 485 medical students

Everything we do is about CARING – for our patients, our members, our Geisinger family of physicians and employees, and our communities.

OUR PURPOSE

Kindness Excellence Learning Innovation

At Geisinger, we value

Safety

Geisinger’s successful innovation track record in recent years

ProvenHealthNavigator®

ProvenExperience®

Wellness

We have engaged the healthcare landscape in designing the institute

Innovativepractitioners

Thought leaders

Emerging players

Key insights

“If you’ve seen one Innovation Center, you’ve seen one Innovation Center”

Opportunity for more focus

Problem-solving orientation as differentiator

Need to test and show impact

Steele Institute for Health Innovation

Lead the nation in building transformative, scalable, measurable, and sustainable solutions that improve health, care delivery, patient experience and lower cost

Purpose

• Problem-solving, value-creating• Advance values and strategic priorities • Build upon data-backed strengths • Inspired by the broader healthcare community and other industries • National replication potential • Keep Geisinger family at the forefront

Guiding principles

A fundamentally different approach to solving a problem that has quantifiable outcomes

Definition of innovation

Institute was established to lead Geisinger’s third generation of innovation

Foundational pillars of Geisinger’s third generation of innovation

Care DeliveryHealth Environment Value• Population healtho Fresh Food Farmacyo Free2BMom

• Social determinantso Opioids

• Springboard

• Virtual reality • Right site of care • Patient safety • PA Rural Health Model

• Affordability • Behavioral

economics• Payment models• Recruitment

• Environmental health factors

Innovation partners

AI/ML Team Product Innovation Data Enterprise

Artificial Intelligence Strategy and Steering Committee

AI Steering Committee

• Oversees all AI/ML work at Geisinger

• Will assess and validate all external collaboration opportunities related to AI/ML

• Will advise on priorities and projects for the Innovation AI/ML group

Internal Development,Design & Co-Development Partnership

Implementing Existing AI ApplicationsAI as a Service

How we will develop our third generation of innovation

…to solve the defining health problems of our time

LeveragingGeisinger’s assets…

…and accessing new capabilities…

JEANETTE, 89 - JESSUP, PA

GEISINGER AT HOME

“Thank God for Christine and Dr. Wylie. They really helped me. They were my angels.”

TOM, 56 - STRONG, PA

FRESH FOODFARMACY

“You're supposed to eat healthy, but you have to be able to afford eating healthy… all I could afford was canned ravioli or a Hungry Man meal to keep my belly full.”

CHRISTINE, 46 - SCRANTON, PA

PROVEN RECOVERY

“I was able to get up and walk around the very next day and do steps and things to get my body going.”

18% lower acute readmission rates with Proven Portfolio, 5% lower readmission rates in Medicare Advantage (vs fee-for-service)

HEDIS scores improve (MA vs FFS): 10% better cancer screenings, 3% better diabetes control, 38% better heart failure treatment

▪ We aspire to be an industry-leading organization and continue to innovate in lowering costs and improving quality

▪ Geisinger can scale its innovative care delivery models, which have demonstrated 7.9% lower costs

▪ Every percent increase in alignment can result in $10 million in contribution marginto the clinical enterprise

▪ Increased revenue through more comprehensive and accurate capture of patient disease burden and quality performance

18% Lower readmission rates

Financial value to GHS$50M+

Lower cost of care

7.9%ONE GEISINGER ALIGNMENT BENEFITS PATIENTS & MEMBERS

Q&A