the quality employee

14
Human Resources

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Human Resources. The Quality Employee. Difficult People. Do you know any difficult people?. How do you usually Respond to these People?. The Tank. Pushy and ruthless, loud and forceful, or with surgical precision of a laser, the tank assumes that the end justifies the means. - PowerPoint PPT Presentation

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Page 1: The Quality Employee

Human Resources

Page 2: The Quality Employee

Do you know any difficult people?

How do you usuallyRespond to thesePeople?

Page 3: The Quality Employee

The Tank

The Sniper

Pushy and ruthless, loud and forceful, or with surgical precision of a laser, the tank assumesthat the end justifies the means. Expect no mercy!

This covert operator identifies your weaknesses and uses them against you,through sabotage behind your back or wellaimed putdowns in front of others

Page 4: The Quality Employee

Know it All

Think they know it all

This person knows 98% of everything. Know-it-Alls will tell you what they know- for hours at time- but won’twaist time to listen to your inferior ideas.

This person does not know much. They just thinkthey do. This person exaggerates, brags, misleads, and distracts.

Page 5: The Quality Employee

The Grenade

The Yes Person

When they blow their tops, they areunable to stop, and shrapnel hits everyonein range. When the smoke clears, the cyclebegins to build again.

Quick to agree, slow to deliver, the Yes Person leaves a trail of un-kept commitmentsand broken promises.

Page 6: The Quality Employee

The Maybe Person

The Nothing Person

They keep putting it off until it is too late. Then the decision makes itself and becomes nobody’s fault but their

own.

You never know what is going onbecause they will never tell you. They

give no verbal feedback.

Page 7: The Quality Employee

The No Person

The Whiner

They say things like, “What goes upmust come down!”. They are discouraging

and they drive others to despair.

There is a plan for their lives, butthey are not in it. Instead they whine

continually and carry the weight of the worldon their shoulders. They never takeresponsibility. Poor Me syndrome.

Page 8: The Quality Employee

Are You That Difficult Person?

If you are, then maybe you need to work onYour attitude

Page 9: The Quality Employee
Page 10: The Quality Employee

The way a person looks at life as well as the activities and events in his or her life. Your attitude is the

most important skill you can develop.

A happy medium between Aggressiveand Passive. This person does what

it takes to get the job done.

Page 11: The Quality Employee

Values are attitudes and beliefsabout things we think are important

in life.

Ethics are rules of personalbehavior accepted by society.

“Code of Conduct”

Page 12: The Quality Employee

Did you know the #1 reasonpeople get fired is that theycannot get along with team

members

To be successful in a career, you will need good reading,

writing, listening, and speaking skills.

Play Movie

Page 13: The Quality Employee

Nobody wants to work with a know it all.

There is always something new to learn

You should always dress appropriately for your job.

People do make an impressionby how you present yourself.

Page 14: The Quality Employee