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The Quality and Performance Dashboard
Quality and Performance Dashboard
• Access and download historical data at trust wide level, directorate level and team level.
• Measuring team performances.
• Accessible by anyone in the trust. Provided you are on the trust network.
• Staff Survey results - 2016/17
Quality and Performance Dashboard data sources
Starting up the Quality and Performance Dashboard
On your desktop, locate the ELFT Quality Folder. Double-click the folder to view its contents.
This folder contains the resources available for Quality Improvement and Quality Assurance, including links to the QI Microsite and Life QI.
To access the Quality and Performance Dashboard, double-click the shortcut and a new window will open.
Starting up the Quality and Performance Dashboard
The dashboard will open up on the “Home” page, where you can find instructions on how to use the dashboard.
The menu bar can be found near the top of the browser, from here you can navigate to an area of interest by clicking on any of the tabs i.e. “Safety”, “Clinical Effectiveness”, “Patient Experience” etc.
Using the Quality and Performance Dashboard
Select a tab of your choice, for this example we will be choosing the “Safety” tab.
Using the Quality and Performance Dashboard
Next, select the Directorate drop down list and choose an option listed.
Finally, select the Location drop down list and choose an option listed. Then click the “View Report” button. To view the charts
Using the Quality and Performance Dashboard
Using the Quality and Performance Dashboard
To view the chart in detail or to see the raw data behind the chart. Select a data point on the chart of your choice.
Using the Quality and Performance Dashboard
This is a detailed view of the chart and its data.
You can scroll down on the page to view the entire data set.
Operational Definition.
Using the Quality and Performance Dashboard
If you would like to extract the raw data to do your own analysis, select the arrow highlighted.
You can download the data in various formats, choose whatever is best for you.
Quality & Performance DashboardWe have 300+ measures with over 70,000 charts, here are some of the measures listed below:
Safety Dashboard
Number of Incidents Reported
Number of Serious Incidents Reported
Number of Unexpected Deaths
Episodes of Restraint
Episodes of Restraint in Prone Position
Number of Physical Violence Attacks
Number of Falls Reported
Number of Falls Resulting in Harm
Number of Grade 3 & 4 Pressure Ulcers Originating at ELFT
Number of Self Harm and Attempted Suicide
Number of Reported Medication Incidents
Number of Reported High Risk Medication Incidents
Number of Abscond from ward
Number of Abscond from Escorted Leave
Number of Failure to Return from Leave
Number of Seclusions
Number of Self-Harm incidents reported in a month
Number of Suicide Attempts in a month
Clinical Effectiveness Dashboard
ELFT CPA Caseload Contacted in Month (%)
% Non-Attendees per month
Number of Patients Admitted
ELFT Occupancy
ELFT Average Length of Stay
Number of Patients Discharged
Bed Occupancy
Number of Readmissions within 28 days
Violence Reduction Dashboard
Number of Incidents resulting in Physical Violence
Number of Incidents resulting in Physical Violence per 1000 occupied bed days
Incidents resulting in staff injury
Number of Actual and Attempted Physical Violence Attacks
Number of Non-Physical Violence Attacks
Overall Restraint
Restraint in Prone Position
Number of Seclusions Reported
Number of Patients Admitted
Number of Patients Discharged
Bed Occupancy
Access To Services Dashboard
Average waiting time from Referral to first appointment
Number of Referrals received
Percentage of first appointments (face to face) not attended
% of People seen within 28 days - Clock reset rule
Staff Survey ResultsAll measures
Patient Experience Dashboard
Would you recommend the service to friends and family?
Who would not recommend service to friends and family?
Number of survery responses
Have our staff treated you with kindness?
Have you felt listened to by our staff?
Have you felt treated with dignity and respect by our staff?
Have you been given enough information to help you cope with your mental health?
Do you know who to contact when worried or in a time of crisis?
Were you given easy to understand information about your visit?
Were staff friendly and helpful?
Audit Dashboard
% Towel available from enclosed dispenser
% Soap is available from dispenser
% Alcohol handrub available at point of care
Has there been any CDs kept on the ward in the last three months?
Do all CD levels in the CD cupboard correspond to those recorded in the CD register?
Do all pages have correct calculation of balances and that all pages where CDs have been finished the balance is ZERO?
Our Staff Dashboard
ELFT Staff Leaving Employment Spend on Bank Staffing
ELFT Staff Leaving Employment within 12 months % Spend on Agency Staffing
Sickness - Calendar days off % Spend on Bank Staffing
Head Count % Agency Compliance
Statutory and Mandatory Training Vacancy Rate %
Spend on Agency Staffing
Value For Money Dashboard
Money spent on interpretation
Money spent on printing
Salary Overpayments
Corporate Performance Dashboard% Compliance with National Cleaning Standard
% of formal complaints completed within the time limit of 25 working days
% Compliance with statutory requirement for building maintenance
