the project plan and performance measures tutorial #3 for americorps*vista

The Project Plan andThe Project Plan andPerformance MeasuresPerformance Measures

Tutorial #3 for AmeriCorps*VISTATutorial #3 for AmeriCorps*VISTA

This tutorial will cover:This tutorial will cover:

1.1. Performance Measurement RequirementsPerformance Measurement Requirements

2.2. Completing the Project PlanCompleting the Project Plan

3.3. Performance Measurement Performance Measurement Enhancements:Enhancements:

• IndicatorsIndicators

• TargetsTargets

• InstrumentsInstruments

4.4. Additional ResourcesAdditional Resources


1.1. Performance Measurement Performance Measurement RequirementsRequirements




• TargetsTargets


1.1. Performance Measurement RequirementsPerformance Measurement Requirements




• TargetsTargets


4.4. Additional ResourcesAdditional Resources

Performance Measurement Performance Measurement RequirementsRequirements

Performance Measurement Performance Measurement RequirementsRequirements One project plan containing one or more One project plan containing one or more

goalsgoals


goalsgoals Identify activities and results for each goalIdentify activities and results for each goal


goalsgoals Identify activities and results for each goalIdentify activities and results for each goal Results are written as outputs, Results are written as outputs,

intermediate outcomes, or end outcomesintermediate outcomes, or end outcomes



intermediate outcomes, or end outcomesintermediate outcomes, or end outcomes Label 3-5 of these results as “performance Label 3-5 of these results as “performance

measures”measures”




measures”measures”-One Output





-One Intermediate Outcome





-One Intermediate Outcome

-One End Outcome


goalsgoals Identify activities and results for each goalIdentify activities and results for each goal Results are written as outputs, intermediate Results are written as outputs, intermediate

outcomes, or end outcomesoutcomes, or end outcomes Label 3-5 of these results as “performance Label 3-5 of these results as “performance

measures”measures”– One OutputOne Output– One Intermediate OutcomeOne Intermediate Outcome– One End OutcomeOne End Outcome

Identify indicators, targets, and instruments Identify indicators, targets, and instruments for each performance measurefor each performance measure

AmeriCorps*VISTA Project PlanAmeriCorps*VISTA Project Plan

Column AGoals, Activities, and Results

Column BDate(s)

Column CProject Reporting

GOAL 1

Activities

Results Outputs Intermediate Outcomes End Outcomes

GOAL 2

Activities


GOAL 3 Etc.

Multi-Year Goals,Multi-Year Goals,Annual Activities and Annual Activities and ResultsResults

Activities and results may vary from one Activities and results may vary from one

year to the next.year to the next.

Each year the project builds on the previous Each year the project builds on the previous

year’s activities and results.year’s activities and results.

GoalsGoals can be can be multi-yearmulti-year..

Only list Only list activitiesactivities and and resultsresults for for current current

yearyear..

AmeriCorps*VISTA Project PlanAmeriCorps*VISTA Project Plan

Column AGoals, Activities, and Results

Column BDate(s)


GOAL 1

Activities


GOAL 2

Activities


GOAL 3 Etc.

AmeriCorps*VISTA Project PlanAmeriCorps*VISTA Project PlanColumn AGoals, Activities, and Results

Column BDate(s)


GOAL 1

GOAL 2

Activities

Results Output “Performance Measure” Indicator Target Instrument Intermediate Outcome “Performance Measure” Indicator Target Instrument End Outcome “Performance Measure” Indicator Target Instrument

What is an Indicator?What is an Indicator?

Information you collect to determineInformation you collect to determineprogress toward achieving resultsprogress toward achieving results

Concrete and measurableConcrete and measurable

Answers the question, “What is myAnswers the question, “What is my evidence that something has occurred?”that something has occurred?”

Output indicator usually begins with Output indicator usually begins with “Number of...”“Number of...”

Outcome indicator usually begins with Outcome indicator usually begins with “Percent of...”“Percent of...”

What is a Target?What is a Target? Describes amount of change youDescribes amount of change you

anticipate achieving each year dueanticipate achieving each year dueto efforts of VISTA members.to efforts of VISTA members.

Based on indicator – specific, measurable Based on indicator – specific, measurable amount of change that will signify amount of change that will signify success

Outcome Target:Outcome Target:– Who will experience change? will experience change?– How many people will experience change? people will experience change?– How much change will occur (compared to change will occur (compared to

baseline)?baseline)?– Over Over what time period will change occur (one will change occur (one

year)?year)?

Advice about TargetsAdvice about Targets

Consider available VISTAConsider available VISTAmembers and other resourcesmembers and other resources

Consider community contextConsider community context

First year targets may be educated First year targets may be educated guessesguesses

Be prepared to adjust targets based on Be prepared to adjust targets based on experienceexperience

Be realisticBe realistic

What is an Instrument?What is an Instrument?

Document or form used to collectDocument or form used to collectinformation from data sourceinformation from data source

Data source: Person, place or group that Data source: Person, place or group that provides you with information to measure provides you with information to measure indicatorsindicators

Examples: Attendance rosters, tally sheets, Examples: Attendance rosters, tally sheets, questionnaires, checklistsquestionnaires, checklists

Adapt existing instruments or develop your Adapt existing instruments or develop your ownown

Advice about InstrumentsAdvice about Instruments

Make sure instrument will measure Make sure instrument will measure

indicatorsindicators

Consider who will Consider who will administeradminister instrument instrument

Consider who will Consider who will complete complete instrumentinstrument

Consider Consider whenwhen to administer instrument to administer instrument

Consider data Consider data accessibilityaccessibility

Project Plan: GoalProject Plan: GoalColumn AGoals, Activities, and Results

Column BDate(s)


GOAL: During the three-year project, improve quality of existing mentoring program by developing and implementing a new system to recruit, train and support volunteer mentors.

ACTIVITIES (Year 1): Two VISTA members will develop components of new volunteer recruitment system, including position descriptions for volunteer mentors, procedures for screening volunteer mentors, and training curriculum for new volunteer mentors. In addition, the VISTA members will train agency personnel in the new systems and procedures.

RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems (i.e., job

descriptions, screening, training curriculum) are developed.

2. Agency personnel are trained in new systems developed by VISTA members.

Intermediate Outcome: Agency personnel demonstrate knowledge and skills to use new systems.

End Outcome: trained agency personnel members pilot the new mentor recruitment systems.

Project Plan: ActivitiesProject Plan: ActivitiesColumn AGoals, Activities, and Results

Column BDate(s)



ACTIVITIES (Year 1): Two VISTA members will develop components of new volunteer recruitment system, including position descriptions for volunteer mentors, procedures for screening volunteer mentors, and training curriculum for new volunteer mentors. In addition, the VISTA members will orient agency personnel in the new systems and procedures.

RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems (i.e., job

descriptions, screening, training curriculum) are developed.

2. Agency personnel are trained in new systems developed by VISTA members.

Intermediate Outcome: Agency personnel demonstrate knowledge and skills to use new systems.

End Outcome: trained agency personnel members pilot the new mentor recruitment systems.

Project Plan: ResultsProject Plan: ResultsColumn AGoals, Activities, and Results

Column BDate(s)




RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems are developed.2. Agency personnel are trained in new systems developed.Intermediate Outcome: Agency personnel demonstrate

knowledge and skills to use new systems.End Outcome: trained agency personnel members pilot the

new mentor recruitment systems.


Column BDate(s)




RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems are developed.2. Agency personnel receive orientation to new systems.Intermediate Outcome: Agency personnel demonstrate

knowledge and skills to use new systems.End Outcome: trained agency personnel members pilot the



Column BDate(s)




RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems are developed.2. Agency personnel receive orientation in new systems.Intermediate Outcome: Agency personnel understand how

to use new systems.End Outcome: trained agency personnel members pilot the



Column BDate(s)





to use new systems.End Outcome: Agency personnel use new systems.

Project Plan: DatesProject Plan: DatesColumn AGoals, Activities, and Results

Column BDate(s)






Qtr 1–3Qtr 1–3Qtr 4

Qtr 4

Project Plan: Performance MeasuresProject Plan: Performance MeasuresColumn AGoals, Activities, and Results

Column BDate(s)


GOAL

ACTIVITIES (Year 1)

RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems are developed.2. Agency personnel receive orientation in new systems.

“Performance Measure”Intermediate Outcome: Agency personnel understand how


Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)

RESULTS (Year 1)Outputs:1. Volunteer mentor recruitment systems are developed.2. Agency personnel receive orientation in new systems

“Performance Measure”Indicators: # agency personnel oriented

Intermediate Outcome: Agency personnel understand how to use new systems.

End Outcome: Agency personnel use new systems.

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)


“Performance Measure”Indicator: # agency personnel orientedTarget: 2 F/T and 4 P/T agency personnel oriented



Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)


“Performance Measure”Indicator: # agency personnel oriented Target: 2 F/T and 4 P/T agency personnel oriented Instrument: Orientation Log



Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)



Intermediate Outcome: Agency personnel understand how to use new systems. “Performance Measure”


Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)



Intermediate Outcome: Agency personnel understand how to use new systems. “Performance Measure”Indicator: # personnel who can recruit, screen, and train mentors using new systems


Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)



Intermediate Outcome: Agency personnel understand how to use new systems. “Performance Measure”Indicator: # personnel who can recruit, screen, and train mentors using new systemsTarget: 5 personnel can recruit, screen and train mentors


Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)



Intermediate Outcome: Agency personnel understand how to use new systems. “Performance Measure”Indicator: # personnel who correctly identify staff roles and who can find info in new databaseTarget: 5 personnel can recruit, screen and train mentorsInstrument: Mentoring System User Checklist


Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)




End Outcome: Agency personnel use new systems. “Performance Measure”

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)




End Outcome: Agency personnel use new systems. “Performance Measure”Indicator: # agency personnel using # new systems

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)




End Outcome: Agency personnel use new systems. “Performance Measure”Indicator: # agency personnel using # new systems Target: Four agency personnel, two systems

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)




End Outcome: Agency personnel use new systems. “Performance Measure”Indicator: # agency personnel using # new systems Target: Four agency personnel, two systems Instrument: Year-end Agency Interview

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)




End Outcome: Agency personnel use new systems. “Performance Measure”Indicator: # agency personnel using # new systems Target: Four agency personnel, two systemsInstrument: Year-end Agency Interview

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4


Column BDate(s)


GOAL

ACTIVITIES (Year 1)



Intermediate Outcome: Agency personnel understand how to use new systems. “Performance Measure” Indicator: # personnel who correctly identify staff roles and who can find info in new databaseTarget: 5 personnel can recruit, screen and train mentorsInstrument: Mentoring System User Checklist

End Outcome: Agency personnel use new systems. “Performance Measure”Indicator: # agency personnel using # new systems Target: Four agency personnel, two systemsInstrument: Year-end Agency Interview

Qtr 1–3Qtr 1–3

Qtr 4

Qtr 4

Additional Resources: Contact your CNCS State Office Contact Project STAR

• www.projectstar.org• Performance Measurement Toolkit• Project Plan Checklist• 1-800-548-3656• [email protected]

http://www.projectstar.org/

http://www.projectstar.org/star/VISTA/toolkit_home.htm

http://www.projectstar.org/star/VISTA/VISTA_Checklist_for_1_yr_Project_Plan.pdf

mailto:[email protected]

the project plan and performance measures tutorial #3 for americorps*vista

Documents

goal results

end outcomes results

end outcomes label

goal slide

performance measures

vista project plan column

performance measure

performance measures