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TRANSCRIPT
The Prince’s Mayday Network Annual Report
2011
Contents
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About the IconsNot an environment or sustainability practitioner? Look out for these symbols when reading the case studies to help you identify the business benefits most relevant to you. To jump to them directly simply click on the names on the right. >>
Finance Department
HR and Training Department
Marketing and Sales Department
Procurement Department
The Prince’s MessageSponsors & the Leadership TeamIntroduction from the ChairExecutive SummaryThe Mayday Network in NumbersHighlights from the last 12 monthsCarbonWasteWaterTravelBiodiversityAdaptTransformThe Reporting Companies
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This is an interactive PDF. The Quick Links to the left of each page will help you navigate through key parts
of the report.
Plus, look out for follow-on and URL links to take you to the Mayday website for
more information.
AF BlakemoreCapgeminiCoca-ColaDuraweldEversheds
The Co-operative GroupThe Met Office
Tullis Russell Coaters Whitbread
Agfa GraphicsBT
DuraweldEversheds
Gentoo GroupNational Grid
The Met OfficeTullis Russell Coaters
AF BlakemoreBT
DuraweldEasibind
The Co-operative GroupWates
Whitbread
AF BlakemoreEasibind
Gentoo GroupJohn Lewis
National GridThe Co-operative Group
UnipartWates
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The Prince’s MessageQUICK LINKS
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Thanks to our generous sponsors:
• Alliance Boots• DLA Piper• EDF Energy• Lloyds Banking Group• United Utilites
Thank you to the following companies who sit on our Leadership Team and Practitioner Group and help to support the work we are doing with businesses:
• 3i• Alliance Boots• Bio Group• British American Tobacco• Co2 Sense• DLA Piper• EDF Energy• Lloyds Banking Group• McKinsey & Company• M&S• National Grid• PWC• J Sainsbury• United Utilities• WSP
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Sponsors & The Leadership TeamB
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I would like to start by saying how delighted I am to be taking on the role of Chair of Business in the Community’s Environment Leadership Team, and through it the development of The Prince’s Mayday Network. Alliance Boots has been a member and supporter of the Network since it began, and I am looking forward to working to further deepen and broaden our reach and impact in the years ahead.
In the past twelve months we have continued to focus on encouraging companies to become more sustainable and have welcomed increasing numbers of innovative small businesses into the Network. We have broadened the campaign and the support we offer to incorporate areas of wider environmental sustainability including water, waste, biodiversity and business travel with the overall aim of helping businesses to transform their business models for the future . We continued to focus on online support through increased numbers of webinars and the launch of the new Mayday sustainable business tracker. This tool is helping businesses to bring their Mayday Journeys to life; tracking progress, setting plans for future activities; understanding the true value of
Alex Gourlay, Chair of the BITC Environment Leadership Team andChief Executive, Health and Beauty Division, Alliance Boots
natural capital and beginning to consider this in everyday business operations. These are all challenges that we are facing every day at Alliance Boots, and we have found the tool to be a useful support to our own staff and particularly to our suppliers.
Well done to all of the businesses who reported back in 2011, especially those that have submitted data for the last three years. A list of these is included at the back of this publication. Reporters told us which activities they have undertaken to improve their environmental impacts, and what they plan to do in the year ahead. We are pleased to see that future plans show an increasingly strategic approach to embedding environmental sustainability, and we remain committed to helping Mayday businesses achieve these aims.
Businesses continue to lead the way towards a sustainable future, and for the UK this becomes increasingly important as we prepare to welcome the world to the 2012 Olympic Games. We look forward to working with existing and new Mayday members to help them and their supply chains to become truly sustainable as part of the legacy from this once in a lifetime event. 2012 will see another important international event take place; The Rio + 20 United Nations Conference on Sustainable Development will convene world leaders once again to debate a future path aimed at helping us to move toward a sustainable future. A crucial year approaches, and I am proud to be taking the role of Chair at such an important time. I look forward to working with you all.
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Message from the ChairB
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This year’s report back process has shown us that businesses are beginning to look beyond carbon to also address the wider environmental considerations in the move towards sustainable, profitable business. Around one third of Network businesses that reported back this year disclosed water, waste and business travel figures, and gave us information on the activities they are undertaking to reduce these impacts. This is encouraging and the actions that have been implemented the most are included as top actions for others throughout this report. We also highlight the top 3 actions that companies intend to implement next year and the support that the Mayday Network offers in the coming year will be developed to further help companies achieve these aims.
The case studies we have included this year are from Mayday businesses small and large and have been categorised by business function, so even if you are not an environment or sustainability practitioner the business benefits of reducing your environmental impact will make sense to you.
Less companies reported their carbon footprint to us than in the same period last year, and although we know that increasing numbers of the network are now reporting to the Carbon Disclosure project, through the Carbon Trust Standard and of course to government if they fall into the group of companies eligible for the CRC Energy Efficiency scheme, we know that every business needs to be
accounting for these impacts as standard if we are to truly move forward. For that reason we advocated the introduction of mandatory carbon reporting for business in response to a Defra consultation earlier this year.
Those businesses that have reported to us since 2009 achieved an aggregated reduction in emissions of 19%. 120 companies reported to us for the first time and 49% of companies were micro, small or medium (ie had less than 500 employees). This tells us that we have made real progress in our ambition to recruit and support more small businesses
Last year, 76% of reporters told us that they could not foresee a future in which their business will be able to turn a profit without emitting
greenhouse gases. One of the most interesting and heartening outcomes of this year’s research is that this year 90% of reporters disagreed with this statement, suggesting that over the past year the opportunities presented in the move to a low carbon future have become more apparent. In the next twelve months we will continue to support businesses of all sizes through the mechanism of the online Mayday Journey, and the webinars and workshops that bring it to life. We will work to recruit still more companies through supply chains and partner networks and will continue to encourage them to collaborate together to find the solutions that will lead us towards a sustainable future.
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Executive SummaryThe Mayday Network continues to grow in size and at time of going to print numbers had increased by 26% on this time last year, to 3605
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Size: 3,605 (at time of going to print)
Time
G
row
th Growth of the Network
2007
0
500
1000
1500
2000
2500
3000
2008 2009 2010
3500
2011
The ReportersNumber of businesses that have submitted a carbon footnight this year
294
Number of businesses reported to us for the
first time
120
Number of SMEs who reported back this year
144
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Location of the Members
Scotland
Yorks & Humber
East Midlands 133/84
South West
North West
Non UK
West Midlands
London
East of England
611508
South East
Northern Ireland North East
452323
6652
221177
233/157
402325
249/198
Wales 226/158
243/158
596/433
122/92
2116
20112010
The Mayday Network in NumbersB
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Micro
Small
Medium
869
941
416
Large
Unspecified
827
552
2011
Brea
kdown of Network by Size
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B
reakdown of Network by Sector *
Support Services
Environment
Media, Marketing and PR
Legal
Food and Beverage
Accountants
Retailers
IT - hardware, software and services
Education
Transport
300
211
208
201
171
151
143
143
134
119
105
Construction
Industrials and Engineering
* Sectors represented in the
Network which have 100 or more businesses
In the past year there were 259 participants in a Mayday webinar
259
In the past year there were 1168
attendees to a BITC Mayday/
Environment event
1168
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The Mayday Network’s Carbon Master’s Programme identifies key savings for Scottish businessThe Prince’s Mayday Network teamed up with Edinburgh University and the Carbon Trust to deliver The Carbon Masters Project. Aimed at measuring, managing and ultimately reducing business carbon emissions, the project sends students from Edinburgh University’s MSc Carbon Management course directly into business to measure their carbon footprint. Comprehensive training from the Carbon Trust ensures students are able to accurately measure a business’s carbon footprint and provide advice and actions which support in the reduction of emissions and costs. So far the programme has identified combined carbon
savings of more than 600 tonnes of CO2, and cost savings of more than £275,000. The Carbon Masters Programme will continue in 2012 with more universities coming on board to help even more businesses. Pilot mentoring programme is launched with RothschildIn June 2011 Mayday launched a mentoring programme with Rothschild, a leading member of the Mayday Network. The programme matched employees from the investment bank (the mentors) with environmental start ups in the Network (the mentees). It aims to give the small companies professional business support and a sounding board for advice in the early stages of their business growth. We are now looking to roll out the programme into other regions.
Our first biodiversity eventBusiness in the Community’s environment team and Natural England brought together leading businesses from the agricultural supply chain including major retailers to highlight the importance of biodiversity. The event, held at Newhouse Farm, a family run business that has successfully incorporated the needs of biodiversity into its commercial operations. It was a call to action to retailers and food and drink producers to support their suppliers in investing in the Environmental Stewardship options on offer from Natural England. The event marked the start of a new work stream for the Mayday Network, the inclusion of biodiversity into the Mayday Journey online tool and
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the opportunity to engage with a new audience
Welsh businesses unite in a series of high profile Mayday SummitsThe Wales team hosted three Mayday Summits across the country to unite business leaders on the issue of climate change. Over 200 business people attended events at UPM Shotton in North Wales, Swalec Stadium in Cardiff and Tata Steel in Port Talbot. The events were supported by the Welsh Government, Energy Saving Trust, Principality Building Society, Dwr Cymru Welsh Water, UPM Shotton and Tata Steel.
A Retrofitting Alliance is formed in the North WestTwenty seven organisations including private and public
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sector and community groups have signed up to become part of a Retrofitting Alliance. The Alliance supports and showcases the great results that are already being achieved in businesses and neighbourhoods, as well as providing a forum for sharing ideas, best practice and learning. 80% of buildings that will be in use of 2050 are already standing today. In the North West, many of those buildings are old and there is a substantial social housing stock. The upgrading of buildings and infrastructure will be essential to ensure that we can all live and work sustainably in the future. The alliance will work with, support and showcase innovative activities across businesses and neighbourhoods in England’s North West.
93 Businesses participated in the Y&H Environment Index For the 13th year Yorkshire and Humber have challenged the region’s businesses and organisations to take part in their benchmarking tool, the Environment Index. This year 93 organisations took up this challenge and were assessed in terms of their environmental management and performance.
The results revealed that participants have made considerable progress with 21 participants being commended for their significant improvement. Participants saved a total of over 700,000 tonnes of CO2 over the past year. The results were launched at the Business Unusual Conference sponsored by ASDA at the University of Leeds. Over 150 delegates attended and the conference
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successfully addressed the issues around how businesses will have to transform if they are to meet the ambitious carbon reduction targets set by the government.
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Carbon“The improved financial performance of companies with high carbon performance is a clear indicator that it makes good business sense to manage and reduce carbon emissions. This is a win-win for business. The short-term return on investments many emissions reducing activities have, can help increase profitability.”
Carbon Disclosure Project
67% of reporters agree that climate change is likely to affect how they do
business in the next five years
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Mayday Businesses told us their top three...
Reduce energy use from lighting
Reduce energy use from heating and air
conditioning
Calculate an energy carbon footprint for the organisation
Carbon
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Plans for 2012
Actions taken in 2011
Develop an energy strategy
Investigate using renewable energy sources
Consider offsetting remaining carbon
emissions
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% Emissions Reductions
Percentage of companies reporting back in 2009, 2010 and
2011 who have reduced their carbon footprint (55 out of 74)
74%
Carbon Reduction in the Network% aggregated
reduction for those that have reported back
19%(*This figure represents the aggregated reduction for the
74 companies that have reported back for the last
3 consecutive years. Averagepercentage reduction since 2009 for these companies
is 10%)
Carbon Trust
CDP
CR Index
CR Index & Carbon Trust
CDP & Carbon Trust
CDP & CR Index
CDP, CR Index & Carbon Trust
80
36
30
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7
7
4
Reported to Mayday and either CDP, BITC CR Index
or achieved the Carbon Trust Standard
63 Mayday businesses
that reported to another reporting
body but not to us
176
Reporting Companies
Carbon Reporting in the Network
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Carbon
Capgemini’s sustainable data centre is reducing energy consumption and costsHighly Commended for the BITC Bank of America Merill Lynch Climate Change Award 2011
Data centres are central to Capgemini’s IT outsourcing business; the company has 27 centres globally consuming 70% of the company’s energy. In 2010 Capgemini opened its newest data centre, Merlin, in Swindon, the first to be designed with sustainability as its number one objective. The data centre will save £600,000 per annum through more than 40% reduction in overall energy usage. It is also estimated to reduce annual maintenance costs by 50% and the estimated ROI on the £30 million investment is £400 million revenue
over five years.
To read more about Capgemini click here >>
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Easibind is helping its customers reduce their carbon footprint
Easibind is an independent print and design company. It has achieved a competitive advantage with customers through its targeted CO2
reduction activities which have been accredited through EC EMAS and with UKAS Accreditation ISO 14001/9001 Quality and Management Standard. Easibind has reduced its carbon footprint by 27% in 2 years, and achieved The Carbon Trust Standard. Easibind has invested over £1million in new plants and equipment to improve energy efficiency and competitiveness and has introduced high quality recycled ranges for stationery and promotional markets. The company also operates a closed loop recovery and recycling scheme for its major customers in retail and professional services. Easibind further supports it’s customers through the development of free design consultancy for customers to support their carbon footprint policies and targets and supply chain education to intermediary suppliers of EMS. Reducing cost and reducing waste add value to the customer offering. Easibind has been responsible for helping to reduce it’s customer’s carbon footprints by up to 25.
To read more about Easibind click here >>
Unipart is reducing carbon along its supply chainWinner of the BITC ASDA Environmental Leadership Award 2011
Unipart is a large logistics and consultancy provider. It understands the significant influence it can have on environmental impacts within it’s supply chain. Unipart addresses supply chain risk through a pre-qualification questionnaire for high risk suppliers in low cost economies, followed up with site audits where necessary. With established key suppliers environmental performance is assessed though the supplier development programme. The business also runs an Environmental Supply Chain seminar to provide thought leadership on issues such as environmental process improvement, carbon reduction, packaging reduction and responsible products and services. Through vigorous work with their supply chain Unipart has reduced carbon emissions by 8% over the
past 3 years.
To read more about Unipart click here >>
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Waste“According to official government statistics the total amount of commercial and industrial waste arising in England in 2009 was 55.8 million tonnes. Based on current Landfill Tax, the current cost to businesses to send this to landfill is £3 billion.” National Industrial Symbiosis Programme
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90% of Mayday Businesses who reported
back agreed that their sustainability strategy
should include positively influencing customer/
client behaviours
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Plans for 2012
Recycle waste from business processes
Reduce waste created by business processes
Engage staff in minimising waste
Engage supply chain in minimising waste
Move to zero waste
Redesign business processes to prevent waste being created
Actions taken in 2011
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Mayday Businesses told us their top three...Waste
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AF Blakemore’s very own recycling centre
AF Blakemore is a Food & drink wholesaler, retailer and distributor. The distribution arm, Blakemore Logistics oversees the food & drink wholesale distribution process which serves around 650 SPAR stores across England & Wales. Waste is created in relation to the disposal of the outer cardboard packaging of supplier products along with the additional shrink wrap required when combining orders for retail customers. To address this waste problem and help their customers reduce their environmental impact, A.F. Blakemore opened its own recycling centre in 2007.
The centre represents a £700,000 investment and provides facilities to recycle cardboard, polyplastics, aluminium, paper, glass and clothes. The service has been extended further across the SPAR retail estate and stores may now recycle waste packaged food, paper, soft plastic, bottles and cans, which are backhauled as part of the distribution process via specially designed cages.
94% of Blakemore Logistics overall waste is now recycled compared with 85% in 2006/07 and total waste sent to landfill has reduced from 305 tonnes in 2006/07 to 191 tonnes. Through its work with suppliers around 17.7% of products were delivered to them in returnable packaging in 2010/11, as opposed to 14.7% in 2009/10. Not only does the recycling operation reduce stores’ impact upon the environment but it also helps to minimise the rising costs associated with waste disposal.
To read more about AF Blakemore click here >>
Wates is educating suppliers and customers on wasteHighly Commended for the BITC ASDA Environmental Leadership Award 2011
Wates is one of the largest UK building & construction companies and is committed to leading the way in waste reduction. The construction industry is responsible for 90 million tonnes of the waste sent to landfill each year, one third of all landfill in the UK. Wates’s Target Zero campaign called for industry wide collaboration on waste reduction. Wates works closely with its customers and supply chains; to date over 100 customers have attended breakfast briefings on Target Zero and sub-contractors regularly attend waste workshops. A significant number of Wates’s preferred waste suppliers are also signatories of the WRAP ‘Halving Waste to Landfill’ commitment. In 2010, more than 30% of its sites diverted 99% or more from landfill and as a Group it diverted over 95%, up from 45% in 2006 when target zero was first launched. Wates partners with recycling social enterprises to leave a lasting legacy in the communities where it works. An example includes the Bristol Wood Recycling project which gives jobs to the long term unemployed. The project collects waste timber and sells it for reuse or recycling into woodchip. Since it started in October 2010 over 180m cubic tonnes of timber have been recycled.
To read more about Wates click here >>
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WasteThis year 34% of reporters told us theirwaste usage for the first time
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Duraweld is combating the waste problem from the inside out
Duraweld is a manufacturer of innovative, customised plastic stationery products to clients across the UK and overseas. Duraweld is an SME employing 68 permanent staff with an annual turnover of over £3 million. The business recycles approximately 93% of waste, sending 7% to landfill. Since 2007 it has reduced what is sent to landfill from 45 to 11 skips per annum – and in 2010 landfill was reduced by 27% compared to 2009. Designing out waste from products and production processes enables Duraweld to maximise yields and reduce wastage. This has meant an overall reduction of 40% recyclate since 2007.
Initiatives implemented internally include the re-use of packaging from suppliers to send goods out on a “second journey”; giving all staff a mug to use at the vending machine instead of plastic cups; the removal of individual desk bins in offices – replacing them with centrally located landfill and recycling bins and the internal re-use of one sided printed paper.
Duraweld has also created waste solutions for its customers including offering end of life recycling of products by stripping and re-using a large proportion of the materials and sending the remainder for recycling. It pioneered the use of recycling post production polypropylene waste by granulating and sending it to the supplier to remake into sheets to produce 100% recycled products for customers. Duraweld is currently in the final stages of pioneering recycled post production waste PVC to offer customers a closed loop recycled option.
To read more about Duraweld click here >>
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WasteB
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The UK has less available water per person than most other
European countries. London is drier than Istanbul, and the South East of England has less water available per
person than the Sudan and Syria.
Waterwise 2011
Water“Water is essential for life and vital to our economy. The value of water we currently license for abstraction is worth £72 billion in England and Wales. However climate change and a growing population mean that the future for water is uncertain. England and Wales are commonly perceived as wet, and although some parts have a relatively high rainfall, there is also a high density of population. This means that, for each person, there is relatively little water to be shared between people and the environment. As demand for water continues to increase, it is vital that we all use water wisely.”
The Environment Agency
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Fix any leaks
Implement bathroom solutions
Measure and monitor
water use
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Mayday Businesses told us their top three...Water
Plans for 2012
Actions taken in 2011
Reduce waste water
Implement kitchen solutions
Recycle Water
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Whitbread’s first green hotel
Whitbread is a large, UK based hotel and restaurant group operating businesses in the budget hotel and restaurant sectors. Its brands are Premier Inn, Beefeater Grill, Table Table, Brewers Fayre, Taybarns and Costa Coffee.
In December 2008 Whitbread opened its first ‘green’ Premier Inn, investing 30% more in construction compared to a standard Premier Inn. In November 2010 it opened its second ‘green’ project spending just 10% above standard costs and still reaching its energy and water consumption targets. In its first year the second project has already reduced its water footprint by 66% compared to a standard Premier Inn.
Various new technologies were invested in by the business to save water usage in the hotel. Rainwater harvesting and grey water recycling provide 100% of the hotel’s toilet water use and save 20% of its entire water use. Low-flow Showerheads that deliver the feel and effect of a powerful shower without the associated water consumption were also fitted.
Whitbread’s next phase is to roll out 25 of the best elements of its ‘green’ hotel across all new builds.
To read more about Whitbread click here >>
Tullis Russell Coaters: Setting high targets andreaching them
Tullis Russell Coaters is a paper coating manufacturer and as such requires a large amount of water to both run its operations and manufacture its coatings. Although the business takes its water from a borehole it still set, and met, a target of 21% reduction of abstraction over the last three years (4% in the last year). In addition the business understands the huge savings, both to the bottom line and the environment, that can be made from a reduction in wastewater discharge. Tullis Russell reached its target of 48% reduction per thousand m² of paper produced over the last three years (11% in the last year). This is an estimated saving of £32,000 per year from reduction in wastewater treatment chemicals and sewer discharge costs. This reduction has been achieved though employee education on water use and the forming of a cross company water minimisation project called H-2-low. A team of employees mapped out the water systems throughout the site to look at where improvements could be made. The improvements included: introducing closed loop systems on machine cooling rollers rather than constantly discharging water through them; changing machine brakes from water cooled to air cooled; installing trigger guns on hose pipes so they were not left on unnecessarily and pressure washers for cleaning machines and mixing tanks. Tullis Russell Coaters has long realised that reducing both the amount of water it uses and the amount of wastewater that it has to discharge are critical not just to reduce environmental impact but for clear-cut business benefit.
To read more about Tullis Russell Coaters click here >>
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WaterThis year 27% of reporters told us theirwater usage for the first time
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Coca-Cola Enterprises lowers water footprint despite increased production
In 2010 Coca-Cola Enterprises used 8.36 billion litres of water in Europe, it has a sizeable impact on the natural environment and has put much resource into mapping its use in order to significantly reduce it. Huge progress is already being made with the absolute water usage of the company reducing by 5% in the last five years despite production increase of 12% over the same time. Coca-Cola’s Water Stewardship commitment is to establish a water sustainable operation in which it minimises water use and, by 2020, replenishes the amount of water equivalent to what is uses in all of its beverages to the local communities in which it operates. To achieve this, the business has a target ratio of 1.3 litres of water use per 1 litre of beverage produced by 2020. It is currently at 1.42:1L across Europe with UK leading the progress at 1.36:1L already. In order to focus areas of water reduction work Coca-Cola installed water mapping systems at all of its sites and as a result of regular monitoring five best practices were prioritised across the sites. Silicone Based Lubrication instead of soap and water, Pressurised Air Rinsers instead of water ones, Clean In Place systems to collect and reuse water in-situ, Backwash Recovery to collect and reuse water from filters, and Water Treatment to optimise existing water treatment processes. Alongside reducing water use in the business’ direct operations Coca-Cola used GIS and other local geographic monitoring systems to start looking at the entire water footprint of its products. It soon became apparent that the embedded water in the sugar used for its beverages made up a huge proportion of the footprint. 2/3 of the total water footprint is used for the sugar beet growing, nearly another 1/3 used in supply chain operations and only 1% in Coca-Cola’s direct operations. Coca-Cola has joined others to set up the Water Footprint Network and is
focussing next plans on driving water use reductions through its supply chain.
To read more about Coca-Cola click here >>
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Travel“Addressing the impacts of how we travel in relation to our work – both in terms of commuting and travelling on business – is arguably the least understood of all areas of corporate responsibility and it is one we must address now. Transport accounts for 29% of the UK’s total carbon dioxide emissions (2006 Netcen Data) and is also the only major sector in which carbon emissions continue to rise. Almost 70% of UK transport emissions come from road transport and more than half of that is from cars.
Car travel is the single largest source of personal CO2 emissions in the UK (DECC 2009) and commuting accounts for 25% of these CO2 emissions and business travel for 13%, making a total of 38% attributable to work-related travel. It’s not just the emissions that are of concern, congestion costs the UK over £20 billion pounds per annum in lost time (BCC 2008) and with 57% of all car journeys being less than 5 miles we could be travelling more actively which would help reduce this congestion and improve employee health and productivity.”
ways2work
89% of reporters agree that it is the responsibility of
business to engage employees on environmental
issues
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Enable flexible working for employees
Encourage employees to travel to work
by bike
Gather travel information
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Mayday Businesses told us their top three...Travel
Plans for 2012
Actions taken in 2011
Produce a travel plan
Reduce business travel miles and make longer
term changes to the business
Optimise logistics and freight solutions
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Eversheds promotes a culture of flexible working
Eversheds has a holistic approach to flexible working and encourages both formal and informal arrangements though its “Lifestyle scheme” which was launched in 2002. The scheme enables everyone to meet their own personal needs whilst fulfilling their career and business objectives. It has been used by hundreds of people and covers informal arrangements such as changes to start or finish times and working from home on occasion.
Increased use of technology such as laptops, mobiles and BlackBerries make it easier for employees to work more flexibly. Citrix, a server that staff can access remotely, is available to all staff and in 2010 Eversheds was the first major UK law firm to roll out iPads. All of this enables greater flexibility and productivity throughout the business. Webinars, teleconferences and video conferences are widely used throughout the firm enabling meetings to be set up and information shared at no notice, on a global basis. By reducing travel, Eversheds recognises that it can make significant financial savings – it saved £1.3 million between the 2008/09 and 2009/10 financial years, and generated less carbon emissions – a reduction of 141.7 tonnes CO2. It also ensures that staff are able to use their
time as effectively as possible.
To read more about Eversheds click here >>
BT uses teleconferencing to cut employee travel
BT has a large and highly-mobile workforce, so it’s no surprise that travel and transport are a significant source of its CO2 emissions. Two years ago, they accounted for around a quarter of BT’s carbon footprint. To honour the business’s pledge to cut overall emissions by 80% from 1997 levels by 2020, these emissions would have to be cut significantly. To make a real difference, BT decided it had to go back and find out why journeys were being made and see what could be done to eliminate them. Take business travel, for example. BT offers a range of conferencing services that are as effective a way of holding meetings as getting people together in one place. By changing employees’ habits and establishing conferencing as the norm, the business cut emissions resulting from car, train and air travel by 42% over two years.
Most of BT’s travel and transport emissions are generated as its field-forces go about their work visiting premises to install and service lines and equipment for customers. Here, steps taken to improve the reliability of the network and increase the share of tasks completed correctly during the first (and therefore only) visit have had a significant impact, helping to cut the emissions generated by the field force by 19% over the same period.
Overall, BT has cut the travel and transport component of its carbon footprint by 27.5% over two years. Customers have benefited as the quality of the work has improved and both waiting times and fault rates have decreased. As well as reducing employee travel time, the use of conferencing services and flexible working gives employees more time to focus on the work they need to get through, reducing stress and the need to work at evenings or weekends to catch up. BT’s use of flexible working has helped reduced levels of absence (for sickness and other reasons) by 60%. It also makes it easier for them to balance their
commitments to BT with those to their families and the wider community.
To read more about BT click here >>
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TravelThis year 30% of reporters told us theirwater usage for the first time
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Biodiversity“It is almost 100 years since a group of visionaries led by Charles Rothschild, a businessman, set out to protect oases of wildlife and put in place the foundations of the nature conservation movement. Today business, both as a integral member of the communities in which it operates and as a major landowner has a key role in the restoration of the natural world. In 1912 it was a businessman who had the vision for the first 100 years of nature conservation. The challenge for business leaders today is to play a full part in the next 100 years.”
Wildlife Trust
77% of reporters agree that it is their
responsibility to support suppliers in
the UK and across the world to improve their
sustainability
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Company staff volunteer programme on nature
conservation sites
Incorporate biodiversity actions into the built estate infrastructure
(new and old) and land
Establish formal partnership with NGO
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Mayday Businesses told us their top three...Biodiversity
Plans for 2012
Actions taken in 2011
Prepare a business biodiversity action plan
Undertake a biodiversity survey/audit of the
built estate
Align biodiversity objectives with the UK Biodiversity Action
Plan (BAP) objectives for habitats and species
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The Met Office achieves the WIldlife Trust Benchmark
The Met Office is one of just 15 organisations, and the first from the public sector, to achieve The Wildlife Trust benchmark for protecting and promoting biodiversity at its Exeter Headquarters. From creating wildflower meadows to introducing bee hives, the award marks years of work to integrate wildlife and environmental considerations into the day to day operations of the Exeter site.
The work to get the Benchmark builds on the efforts of a group of staff at the Exeter site who helped create its first wildflower meadow. These habitats have been in decline for decades but are important for supporting many species of wildlife. Initially the area designated as a wildflower meadow covered three quarters of an acre, but this has now been extended to three acres. Additional habitats have been identified across the site to encourage a wide range of wildlife, for example bee hives have been added and nesting boxes for swifts and bats are being investigated as part of a regional project, supported by the Devon Wildlife Trust. There is already a positive impact, with a more diverse range of species being seen on site, including the rare ‘Maiden Pink’ wild flower, classified as a nationally scarce species.
Providing an area to help plants and wildlife adapt to Britain’s changing climate is also helping the Met Office in a business sense. The biodiversity initiative is saving money on ground maintenance in areas such as grass cutting and the
use of chemicals – a real win-win situation.
To read more about The Met Office click here >>
AGFA Graphics engages employees to protect the environment
Since undertaking a Habitat Survey in 2009 Agfa Graphics, the UK’s leading supplier of lithographic printing plates, has been improving the Biodiversity on its Leeds site and is working to achieve the Wildlife Trust Biodiversity Benchmark.
The Company has planted a selection of fruit trees and wildflower seeds as well as increasing the number of bird boxes. Employees have been involved in clearing land, making bird boxes, sowing wildflower seed and doing bird and butterfly surveys. Bee hives are the latest addition and are considered to be a natural extension of these initiatives. The hives were suggested during a visit by a local environmental group who were consulted for help and advice. As an added bonus, the local bee keeper has undertaken two lunchtime sessions for employees to see inside a working hive. These simple actions have resulted in
more insects and a pleasant colourful environment.
To read more about Agfa Graphics click here >>
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John Lewis’s Leckford Farm enhances biodiversity and sustains profits
Leckford is John Lewis Partnership’s 4,000 acre estate in Hampshire. It demonstrates a balance between profitable farming and minimised environmental impact, whilst taking pro-active measures to enhance biodiversity. Leckford was purchased in 1926 and has always been managed with the environment in mind. Leckford has a detailed Environmental Management Vision that is equal in status to the estate’s business plan.
Leckford is a LEAF demonstration farm and it takes a holistic approach to the natural environment so a number of initiatives are in progress at any one time, e.g.: The removal of non-native monoculture tree plantations: replacing these with oak, willow, alder and ash trees; wild bird seed mixes being planted in areas not entirely suitable for farming; wide field margins either left with un-harvested crops over the winter months or planted with grass, pollen and nectar mixes; creating water meadows through land and river management to attract wading birds and the installation of barn owl nesting boxes which have successfully attracted breeding pairs.
Two sites were established to attract Stone Curlews (as they are in decline) and left fallow for the summer months to provide cover, nesting materials and food for the birds which are summer migrants to the UK. One site has successfully attracted breeding Stone Curlews for two consecutive years, whilst the other has attracted lapwings and skylarks, both also in
decline.
To read more about John Lewis Partnership click here >>
Biodiversity
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Adapt‘’Our natural environment and climate change are inextricably linked. We cannot expect to successfully prevent further climate change or properly adapt to increasing temperatures and changing precipitation patterns without addressing the loss of ecosystems and biodiversity. These issues need to be seen together and treated with equal importance. They affect the fundamentals of our way of life – our ability to find food and clean water, our health and the economy.”
DEFRA
Only one third of reporters felt that
there is enough easily accessible support
for businesses to help them prepare for a
sustainable economy
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Ensure internal temperatures remain comfortable for staff
Develop a business continuity plan to
respond to emergencies
Check insurance is fit for purpose
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Mayday Businesses told us their top three...Adapt
Plans for 2012
Actions taken in 2011
Produce a full organisation
Adaptation Action Plan
Use BITC’s Business Resilience
Health Check
Complete a risk assessment
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For more advice on how to adapt your business to prepare for the changing
climate click here.
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National Grid is prepared for extreme weather patterns
National Grid’s job is to connect people to the energy they use. From the warmth and light we rely on at home, and the power that keeps our factories and offices going, to the infrastructure and technologies that are essential parts of our modern lifestyle. Being resilient to climate change is an essential part of continuing to operate safe and reliable networks.
In order to ensure that National Grid is prepared for the potential affects of climate change, it engages with other energy companies and with the scientific community focussing on mitigation and adaptation. In 2009 National Grid carried out an assessment to test the resilience of its energy transmission and distribution systems and processes in the UK to the more extreme forecasts of climate change scenarios for 2080. The scenarios considered include:• Summer Mean temperature rise of up to 8ºC • Increased heavy rainfall (by a factor of up to 3.5) • Sea Level rises of up to 43cm• Increased lightning • Increased Wind and Gale• Snow, Sleet, Blizzard, Ice and freezing fog • Increased flooding• Increased coastal/river erosion• Increased subsidenceNational Grid’s climate adaptation assessments are contributing to improving the climate resilience of the UK. By looking ahead to the more extreme forecasts as far out as 2080, the assessment has enabled National Grid to build future climate change risks into investment and upgrade decisions over the coming decades as part of the normal cycle of repair and replacement in the most efficient way.
In 2009, National Grid UK was invited to join the first phase of adaptation reporting to Defra under the Climate Change Act 2008 for its two licensed UK businesses: Electricity and Gas. The reports provide confidence in National Grid’s resilience to climate change and a platform for efficient long term investment planning.
To read more about National Grid click here >>
Adapting to climate change is something we all need to think about. Avoiding the dangers while making the most of the changes to come makes good business sense. Acting now will be much easier than leaving it until it’s too late. It also has the potential to raise your profitability while raising
awareness of the issue – setting an example for others to follow, and putting you ahead of the competition.
Rob Varley, Operations and Sustainability Director, The Met Office
Adapt
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Gentoo Group works with UKCIP to build resilience
Gentoo Group is a Housing Association. 80% of Gentoo’s current housing stock is expected to still be in use in 2080 and with many residents elderly or vulnerable, Gentoo realised it needed to be prepared for relevant weather and climate challenges. Gentoo is already taking positive steps to manage the impacts of weather and climate change including: disruption to construction activity, design implications for new properties and management implications for old properties. There is concern that climate change could exacerbate those weather-related risks already faced by the business and present new risks not previously encountered. Gentoo, therefore recognised the need to identify these potential impacts on the business and take steps to protect its strategic and operational objectives in the face of a changing climate. It completed a high level climate risk assessment and adaptation options scoping exercise using the UKCIP Adaptation Wizard. UKCIP facilitated three workshops with a range of Gentoo managers to collect and analyse information of past and future climate impacts. In the first workshop, experience of previous weather impacts on the business were captured. The timescale under which these climate impacts were considered was informed by Gentoo’s existing planning horizons, taking into account the lifetime of buildings, investment cycles and contracts. Climate risks were thus assessed for two time periods: the next 5 years, and for the next 50 years. After the second workshop Gentoo conducted additional work to enable others to contribute to the process and to incorporate climate risks into the operational risk register. Ultimately, five short term and five long term priority risks that required an adaptation response were identified. At the third workshop, adaptations to key risks were explored. This assessment has increased the business’ understanding of the effects of the future climate on insurance policies, customer confidence and other specific business concerns. A new risk management process was introduced across Gentoo Group in February 2009 which is reviewed every 6 months.
To read more about Gentoo Group click here >>
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Create a long term vision beyond the 3-5 year business
cycle
Consider how the business model would
respond in light of mega trends and forces for change
Last year 76% of reporters told us that they could not foresee a
future in which their business will be able to turn a profit without
emitting greenhouse gases. This year 90% of reporters disagreed
with this statement, suggesting that over the past year the opportunities
presented in the move to a low carbon future have become
more apparent.
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The Network’s plans for 2012Transform
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The Co-operative Group’s commitment to renewable energyWinner of the BITC Bank of America Merill Lynch Climate Change Award 2011
The Co-operative Group has pioneered renewable energy solutions in three ways: firstly reducing its energy consumption; secondly through a renewable energy procurement strategy and finally developing a pipeline of renewable generation projects throughout the UK. In 2011 the Co-operative Bank committed to lend £1b to the UK’s renewable and energy efficiency sectors, representing roughly 10% of its commercial lending book. Whilst at the same time it continues to withhold finance to the extraction and production of fossil fuels. It has a wind farm in Cambridgeshire and two more wind farms under development (to be built in 2012). It also owns the UK’s largest photovoltaic system, on one of its head office buildings in Manchester. It has supported the installation of two community owned hydro power systems and it also purchases the electricity generated.
The Co-operative Enterprise Hub has committed £1 million to help communities around the UK develop their own, co-operatively owned renewable energy projects. It has purchased 98% of its electricity from wind or hydro power since 2005 for their 5,000 UK sites and as a result are one of the largest purchases of renewable energy in the world. The Co-operative Group started offering green mortgages in 2007 which enables customers to install energy efficiency or renewables on their homes.
The Co-operative Group’s commitment to renewable energy has had a positive effect on how consumers perceive the company. The Coop is ranked in the top two organisations which combat climate change within the food, retail and financial services. A third of The Co-operative Bank’s
customers have cited ethics/environment as a reason for opening and maintaining an account.
To read more about The Co-operative Group click here >>
In order for any business to truly transform and lead the way towards a sustainable future it needs to look forward, much further into the future than is normal in business planning. Employees at all levels must be brought on board and helped to understand not only the environmental factors affecting the world but the societal ones too.
Every single element of every business may need to change, and for that reason Business in the Community has created our ‘Visioning the
Future – Transforming Business’ programme, to help businesses understand and innovate. Find out more about the challenges and opportunities for business by watching our short animation at:
www.bitc.org.uk/visioning.
Transform
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Thank you to the following companies who have reported back in 2009, 2010, 2011
2010 Rotherham Ltd3i Group plcA.F. Blakemore & Son LtdAccentureAchieve Safety LtdAlliance BootsAssociated British PortsAxis EuropeBAM Construct UK LtdBank of America Merrill LynchBBCBettys & Taylors of HarrogateBio Group LimitedBriggs CommercialBritish American TobaccoBrother UK LtdBT Group plcBupa Care ServicesBusiness in the CommunityCapgemini UK plcCarillion plcCE Electric UKChime Communications plcClugston ConstructionCommercial GroupCommunisis PlcCorporate Culture Ltd
Costain Group plcDLA PiperDow Corning LtdDTZE.ONe2v TechnologiesEasibind InternationalEco2 LimitedEDF EnergyEdwardsEversheds LLPFirstGroupGavin Jones LtdGreggs plcJN Bentley LtdJohn Lewis PartnershipKier Construction DivisionKingfisherLeap-design for changeLinklaters LLPLloyds Banking GroupLogistikLubrizol LimitedMan Group plcMarks and SpencerMars in the UKMerseyside Fire & Rescue
ServiceMGT plcMorrison Utility ServicesMunro & ForsterNational Grid plcNatural EnglandNorthumbrian Water LtdOracle CooperationPlaces for People Premier FarnellPremier Foods LtdPricewaterhouseCoopers LLPProvident FinancialJ SainsburySevern Trent ShoosmithsSiemensSimons Developments LtdSJ Berwin LLPSodexoThames Water UtilitiesThe Coal AuthorityThe Co-operative GroupThe Limes Bed and BreakfastThe Midcounties Co-operativeThomas Vale ConstructionTullis Russell Papermakers
United UtilitiesUniversity of GloucestershireUniversity of WarwickVeolia Environmental Services (UK)Wales & West Utilities LtdWessex Water Services LtdWSP Environment & Energy
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Businesses can play a leading role in ensuring a safe and prosperous future for the planet and its people, and can secure their own long term success in the process. By internalising the true costs of natural resources and making long term business decisions based on these, Mayday businesses are creating competitive advantage and building resilience. In the next year we hope to engage & support still more businesses, and continue to challenge leading companies to move further forwards. Wherever you are on this journey, we’ll help you take the next step. Join today, for free: www.maydaynetwork.com.
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Business in the Community137 Shepherdess WalkLondon N1 7RQ
T +44 (0)20 7566 8650F +44 (0)20 7253 1877E [email protected]
November 2011
Registered details: 137 Shepherdess Walk, London N1 7RQ, Telephone 020 7566 8650Registered Charity No: 297716. Company Limited by Guarantee No: 1619253. Designed by itcouldbelikethis.com.