POSTAL CORPORATION OF KENYA

Remarks

by

DR. ENOCK KINARA

POSTMASTER GENERAL

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Serena Hotel, Nairobi.

Tuesday 4Th November2014

REMARKS BY DR. ENOCK KINARA POSTMASTER GENERAL AATT TTHHEE LLAAUUNNCCHH OOFF AAGGEENNCCYY BBAANNKKIINNGG PPAARRTTNNEERRSSHHIIPP WWIITTHH NNAATTIIOONNAALL BBAANNKK OOFF KKEENNYYAA SERENA HOTEL, NAIROBI TUESDAY 4TH

NOVEMBER 2014

The Managing Director and Chief Executive Officer, National Bank of Kenya, Mr. Munir Sheikh Ahmed,

Senior Officials from National Bank and Postal Corporation of Kenya,

Distinguished guests,

Members of the Fourth Estate,

Ladies and Gentlemen. I am pleased to join y o u today on this auspicious occasion of the launch of Agency Banking partnership between National Bank of Kenya and the Postal Corporation of Kenya. I thank the Board and Management of National Bank of Kenya for making this possible. At the outset, I w a n t t o congratulate Managing Director of NBK Mr. Munir Sheikh Ahmed for his commendable stewardship at the National Bank of Kenya. I wish him a n d all staff at the bank a bright future. Ladies and Gentlemen: We are gathered here today to celebrate another milestone in the deepening of Financial services in Kenya. The partnership between National Bank of Kenya and PCK is not only an opportunity for NBK to satisfy the needs of its customers but also an enhancement of efficient formal financial services to the unbanked and the under banked. With PCK’s wide network and great infrastructure, the partnership will enable NBK to expand on its network without spending on brick and mortar. Thus, I wish to assure the Board, Management and Staff of National Bank of Kenya that their decision to integrate and partner with PCK is indeed right for the bank and the country.

Ladies and Gentlemen,

The Corporation is currently implementing an Enterprise Resource Planning system (ERP) which is expected to be fully operation in February 2015. The system will automate end-to-end business operations at a cost of USD3 million. This will a go a long way in improving on our effectiveness and efficiency in all business processes as we serve you.

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The Government of Kenya has also earmarked POSTA as the centre of Huduma Services countrywide which shall benefit from our newly installed PostaPesa platform. Currently they are on our Postapay platform. The Huduma Service is a one-stop-shop concept for all Government public services for citizens. It is currently operational at General Post Office-Nairobi, City Square, Madaraka, Machakos, Kakamega, Kisumu, Kisii, Nakuru, Eldoret, Mombasa, Embu, Nyeri and Kajiado Post Offices. The services will be rolled out to all Counties before the end of the financial year 2014/15. Ladies and Gentlemen,

The capacity of Posta to provide Financial Services is not in doubt. The provision of Payment Services to the under banked and un-banked is very deliberately included in our Corporate Strategic Plan, 2013-2016.

The partnership being launched today will facilitate National Bank customers to make cash deposits, cash withdrawals and account balance inquiries among other services at Posta outlets, on the Post Pesa platform. So far close to 100 Post Offices countrywide have been integrated and are now offering these crucial services. Such Post Offices include GPO Nairobi, City Square, Machakos, Namanga, Kwale, Keroka and Busia among many other areas. The services will be rolled out to Post Offices spread among all the 47 counties in due course.

Lastly, Ladies and Gentlemen, as we enjoy the benefits of expanding agency banking business, let us not lose sight of the ever Increasing threats to the integrity of financial systems in general. These problems are real and constant vigilance needs to be e x e r c i s e d . In this regard, the PCK has put in place robust measures of mitigating on such integrity issues. In conclusion, PCK at all times remains at your disposal striving to continue providing excellent support and customer service to you and your customers.

On behalf of the Board of Directors, management and staff of the Postal Corporation of Kenya, I would like to reiterate that we look forward to a mutually beneficial relationship that will improve our bottomlines and add value to our customers.

Congratulations once again.

Thank You and God bless you all.

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