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The Postal Pulse survey opens

August 4 – September 4

INSIDE STORIES:

➢ Why should I take the survey? FAQs ➢ Communication ➢ Diversity and Inclusion Tip ➢ Homemade Mask Contestants ➢ Engagement Champion Network

Aug. 11 — Issue 221

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Want a more awesome workplace?

BEST FRIEND EXPECTATIONS RECOGNITION

Take the survey today!

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Scan here to take the Postal Pulse survey

online.

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cc Is the survey anonymous? For USPS, each individual survey is both confidential and anonymous. To Gallup, it’s only confidential.

Confidentiality refers to a condition in which the researcher knows the

identity of a research subject but takes steps to protect that identity

from being discovered by others.

Anonymity is a condition in which the identity of individual subjects is

not known to researchers.

The Postal Service doesn’t administer the survey, Gallup does. The Postal Service relies on Gallup, one of the world’s best-known research firms, to take the lead. Gallup uniquely identifies each survey participant in order to properly analyze a team’s response. Because Gallup has been contracted to administer the survey and tabulate the results, they do not share the individual responses with USPS. All completed surveys are sealed and mailed to Gallup, which tabulates the responses and provides the Postal Service with an analysis of the results. By making the survey confidential, the Postal Service wants to ensure employees use the survey to offer their candid feedback.

Can I take the survey more than once? Yes, however it’s not necessary. Gallup only records the first survey received from everyone. There are several ways to complete the Postal Pulse survey. If you have a postal email address, you should have received an email invitation on Aug. 4. Paper surveys were mailed last week and should arrive at your office this week. Today, surveys will be mailed to your home. Lastly, there is a link available on LiteBlue to take the survey. We created these different survey options based on the feedback from previous surveys. Regardless of how you take the Postal Pulse survey, we want your input.

Why should I take the survey? We can’t effectively manage or change what we cannot effectively measure. Taking the survey provides a measurement of the current engagement levels across every level in our organization. Your input provides insight on what essential needs may need some attention as well as those that are working well for us that we can use to make this a more awesome place to work. Your voice matters, and we want to hear from you!

Why should I take the survey?

That’s a great question…

We want to hear from you!

Why is taking the survey important to you?

Share your comments with the engagement team! Include a photo of yourself, name, job title and city/state.

Submit to:

engagement@usps.gov Comments may be shared in Engage

Weekly

Click the play button to view video

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Communication

Contract Technician Barbara Patton keeps employees informed at the Manasota plant. Joseph LeBourgeois, acting in-plant support manager, praises Patton for maintaining employee information boards with the elements of engagement posters, weekly newsbreaks and safety news. She has been instrumental in making sure all employees are kept up to date! Submitted by: Acting In-Plant Support Manager Joe LeBourgeois, Manasota plant, Sarasota, FL

Diversifying your conversations It can be natural for some of us to associate specific topics with certain people and narrowly focus on those topics in formal or informal settings. For those of us who may find ourselves interacting in this manner, consider diversifying the types of topics you discuss with others. This will help you to learn more about them and for others to learn more about you. Consciously diversifying the types of topics we discuss may help us strengthen a work relationship, learn more about an interesting subject, and forge new friendships. Broadening the topics we opt to discuss with others can be beneficial to each of us.

Enjoy your week!

- Diversity and Inclusion team

Please contact the Diversity and Inclusion team if you would like additional guidance. You can reach us at askd&i@usps.gov.

DIGNITY Defined as inherent value and worth, while

recognizing our vulnerabilities. “One of the best accompaniments to ensuring essential workplace needs (engagement) are met is valuing and protecting the inherent worth (dignity) of others. Astute leaders combine the two and create an environment where everyone contributes their best.”

Executive Director Employee Engagement Kelvin Williams

Donna Hicks, author of Leading With Dignity

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Homemade Mask Contestants

Andrea Dorea, Rural carrier

Spring Branch,TX

Charles C. Brown Jr., Electronics technician

Santa Clarita, CA

Anton Thomas, Carrier technician Clarksdale, MS

Providencia Arcay-Martinez, Rural carrier Oviedo, FL

Ana Esqueda, Rural carrier

Mira Loma, CA

Ramiro Esqueda, Letter carrier

Mira Loma, CA

Bettye Berry, Mail handler Los Angeles

Eliete Silva, Retail clerk

Marblehead, MA

Joycelynn King, Acting manager marketing

Ft. Lauderdale, FL

Lenora Banks, Operation program specialist

South Florida District, FL

Alison Peter, Letter carrier Warwick, RI

Emelda W. Pham, Schemes schedule clerk

San Francisco, CA

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Homemade Mask Contestants

Sherrie Smith Guard, Supervisor statistical programs

Roanoke, VA

Brandon Benbenek, Supervisor

West Roxbury, MA

Marjorie C. Niday, Mail handler Roanoke, VA

Ricky Nelson, Letter carrier

Humboldt City, CA

Jenelle McKimmey, Letter carrier

Humboldt City, CA

Scott Kazos, Driver safety instructor San Bernardino, CA

Joni Martin, BMEU supervisor Des Moines, IA

Cindy Richter, Retail clerk Paullina, IA

Thomas Chase, Expeditor

Conroe, TX

Oscar Hernandez, Retail clerk Conroe, TX

Lisa Johns, Postmaster Lenox, IA

Ryan Tyree, Data collection tech

Roanoke, VA

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Conversations about the survey results.

Tonja Phillips has been working alongside Manager, Post Office Operations Dennis Voorhees to promote engagement with their teams. “My diverse postal experience makes me well suited to be an engagement champion,” says Phillips. “I’m thrilled at the opportunity to increase communication utilizing the elements of engagement!” Phillips says she believes engagement is key to creating productive work environments.

As an engagement champion, utilizing the next level connection tool has been instrumental in having a one-on-one conversation with my manager. This conversation allowed me to discuss my workplace needs and receive valuable coaching from her as well. It also helped me to see the value in having these conversations with all team members. Williams adds, “As I develop and grow as a leader, I will utilize the next level connection tool to assess and address the individual needs of each member on my team in a positive way!”

Engagement champions serve as a local resource to promote and advocate engagement for their teams. They empower leaders and team members to find creative ways to increase engagement, provide ongoing support to capture best practices, and assist in facilitating conversations about the survey results.

Engagement Champion Network

Northern Virginia District Engagement Champion

Richmond Virginia District Engagement Champion

Tonja Phillips, Secretary

Winchester, VA

Larwanda Williams, Learning and

development specialist, Richmond, VA

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Headquarters Learning and Development is excited to offer additional opportunities to attend HEROProfile and Self-Development live demos over the next few months. These one-hour sessions cover:

• How to create a First-Class HEROProfile

• How to navigate through HERO self-sevelopment courses, a free benefit to all postal employees.

Pre-registering in HERO prior to attending a session will ensure you receive self-development credit for attending. As a reminder, participation is off the clock. Take the first step to owning your career by joining us for a live demo. We look forward to empowering you during your journey. Click here for a five-minute instructional video on HERO Self-Development.

Date Time (Eastern)

Aug. 11, 2020, Tuesday 10 a.m. – 11 a.m.

Aug. 11, 2020, Tuesday 3 p.m. – 4 p.m.

Aug. 12, 2020, Wednesday 10 a.m. – 11:30 a.m.

Aug. 12, 2020, Wednesday 3:30 p.m. – 4:30 p.m.

Aug. 13, 2020, Thursday 12 a.m. – 1 a.m.

Aug. 13, 2020, Thursday 7 p.m. – 8 p.m.

Aug. 14, 2020, Friday 3 p.m. – 4 p.m.

Aug. 18, 2020, Tuesday 8 a.m. – 9 a.m.

Aug. 18, 2020, Tuesday, 4 p.m. – 5 p.m.

Aug. 19, 2020, Wednesday 11 a.m. – 12:30 p.m.

Aug. 19, 2020, Wednesday 4:30 p.m. – 5:30 p.m.

Aug. 20, 2020, Thursday 7 a.m. – 8 a.m.

Aug. 20, 2020, Thursday 10:30 p.m. – 11:30 p.m.

Aug. 21, 2020, Friday 11 a.m. – 12 p.m.

Aug. 24, 2020, Monday 2 p.m. – 3 p.m.

Aug. 25, 2020, Tuesday 9 a.m. – 10 a.m.

Aug. 25, 2020, Tuesday 4 p.m. – 5 p.m.

Aug. 26, 2020, Wednesday 11:30 a.m. – 12:30 p.m.

Aug. 26, 2020, Wednesday 3:30 p.m. – 4:30 p.m.

Learn and Grow

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Aug.11 Mario Reed Customer retention agent Dayton, OH Aug.12 Belinda Monroe General expeditor Raleigh, NC Aug.14 Anthony Kholos Maintenance mechanic Fayetteville, AR Aug.15 Sharon Wilson Maintenance mechanic Fayetteville, AR Aug.15 Richard Skelton Electronic technician Fayetteville, AR Aug.16 Roxanne Lane Retail clerk Mossyrock, WA Aug.16 Mechelle Prophet Supervisor, customer services Prince Frederick, MD Aug.16 Amanda Zombeck Custodian Warrendale, PA Aug.17 Ellwood Jones III Supervisor, customer services Bristolville, OH Aug.17 Vincent Lewis General clerk Coppell,TX Aug.17 Kathy Dunaway Retail clerk Manilla, IN Aug.18 Monica Davis Bulk mail clerk New Orleans 55 years Tom Hamilton Postmaster Selmer, TN 48 years Walter Fox Express mail clerk Denver 37 years Kellee Herbster Human resource analyst Pittsburgh 29 years Dean Clark Lead automotive technician Trenton, NJ 22 years Dave Cruz Body and fender specialist Trenton, NJ 22 years Ed Basford Lead automotive technician Trenton, NJ 16 years Paul White Lead automotive technician Trenton, NJ 14 years Richard Dyer Letter carrier St George, UT 10 years Kelly Luoma Postmaster Sand Coulee, MT 3 years Jessica Solorio Retail clerk Penngrove, CA 35 years of services Bill Glenn Tool and parts clerk Newark, NJ 33 years of services Charles Sullivan Computer performance specialist Raleigh, NC 32 years of services Arthur Dugger Jr. Bulk mail technician Memphis,TN 26 years of services David Winn Letter carrier Fort Wayne, IN 24 years of services Dorothy Jones Stamp fulfilment services clerk Kansas City, MI

Sara and Neal Johnson celebrated their 32nd wedding anniversary. Sara is a distribution window clerk in Booneville, MS.

Rosalind and Chester Smith celebrated their second wedding anniversary. Rosalind is an administrative assistant and Chester is a manager, customer services in Houston.

Celebrations

Weddings / Anniversaries

Birthdays

Postal Anniversaries

Retirements

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Tent Card for Breakroom

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