the performance management conundrum (talent management webinar)

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Speakers: Roberta Matuson

President

Matuson Consulting

Moderator: Max Mihelich

Marketing Associate

Talent Management magazine

The Performance Management Conundrum

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“Winning Your Workforce” eBook

Discover why the traditional performance

management process no longer works —

and what you and your organization can

do to fix it.

www.saba.com/rethinkretention

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Max MihelichMarketing AssociateTalent Management magazine


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Roberta MatusonPresidentMatuson Consulting


www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting

http://www.matusonconsulting.com

mailto:[email protected]

The Performance

Management Conundrum




Performance Management Systems




The Good Old Days




Little Has Changed




Questions

1.What did you have for lunch on December 2, 2014?

2.Name one thing your employee did, seven month’s prior to his or her annual review, that demonstrated his or her value to the company?

3.Which employee(s) consistently failed to meet their sales quotas?




Delivering The News




Purpose of Performance Review Process

Objectives Outcomes

• Demotivated Employees

• Employees Feel Defeated Before They Even Start

• Bruised Feelings

• Late or No Feedback

• Employees Feel Unappreciated

• Favoritism


• Motivate Employees

• Encourages Employees to Put Forth Their Best Effort

• Provide Constructive Feedback

• Timely Feedback

• Demonstrate Appreciation

• Distribute Rewards Fairly



It’s Time To…




Uncoupling




What Top Talent Seeks

• Sense of purpose

• Feeling valued

• Respect

• Flexibility

• Recognition

• Opportunities to learn and grow

• Fair compensation

• A great boss!




Ways to Keep Employees Engaged Everyday




What We Should Be Doing




Demonstrating How Much Employees Are Highly Valued




Invest In People

• Coaching

• Microburst Career Moves

• Encourage Further Education

• Mentoring

• Career Pathing

• Training




Measuring Employee Retention




How Am I Doing?




Be Truthful




Coaching to Influence Desired Behavior




Replacing Ranking and Yanking




Put Down Your Devices!




The Day in the Life of a Performance Review




Effective Feedback

• Ongoing

• Focus on strengths

• Be specific

• Reward failure

• Be a boss. Not a friend.

• Timely




Promote Based on Performance




No Surprises!




Celebrate Successes Daily




Times Are Changing

• Prevalence of teams

• Increase in telecommuters

• Global workforce

• Employees working on their own time




Sharing Economy




Results




Swimming Against the Tide




Your Next Move

• Assess how well your company’s performance management system is performing.

• Request Complimentary Talent Magnetism Assessment tool.

• Adjust accordingly.

• Call for a lifeline.

• First 5 people who ask will receive free 30 minute phone consultation.




Question Time

Presenter’s Contact Information:

Roberta MatusonPhone: 413-582-1840Web: http://matusonconsulting.comEmail: [email protected]

Talent Magnetism: How to Build a Workplace that Attracts and Keeps the Best.

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Parting Thoughts…




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“Winning Your Workforce” eBook

Discover why the traditional performance

management process no longer works —

and what you and your organization can

do to fix it.

www.saba.com/rethinkretention

the performance management conundrum (talent management webinar)

Recruiting & HR

matuson consulting people

matuson consulting managers

purpose of performance

saba software

percent of employees

workforce ebook

good reason

good old days