the people's questions for vip

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    Questions on change in peoplesskills, attitude and behaviour

    Job-specific skills and knowledgeNecessarily generic tailor by listing intendedimpact in relation to specific skills.

    Did the training/event help you do your job better?

    Yes, a lotYes, a bitNot sure yetNo

    Did the training/event give you new knowledgerelevant to your job?Yes, a lotYes, a bitNot sure yetNo

    Change in attitudes, perspectives and

    behaviours

    Did the training/event give you any new ideas?Yes, a lotYes, a bitNot sure yetNoPlease say what new ideas you have as a result ofthe training/event:

    Did the training/event give you any newperspectives?Yes, a lotYes, a bitNot sure yetNo

    Please say what new perspectives you have as aresult of the training/event:

    Did the training/event challenge your views oropinions?Yes, a lotYes, a bitNot sure yetNo

    Please say how the training/event challenged yourviews:

    Did the training/event motivate you?Yes, a lotYes, a bitNot sure yetNo

    Please say how the training/event helped motivate

    you:

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    Alternatively the above questions on attitudes could be expressed in one table:Which of the following are true as a result of this training?

    Yes, very/a lot

    Yes, a bit No, but I didalready

    No

    I have new ideas

    I have new perspectives

    My views have been challenged

    I feel more motivated

    Please give reasons for your responses:

    Do you think you will do anything differently in your role as a result of the training/event?Yes, a lotYes, a bitNot sure yetNo

    What specific actions do you plan to take as a result of this training?

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    Follow up questions (to be asked 4-12 weeks after the event)

    Please tick one box to indicate the extent to which the following statements apply to you

    Stronglydisagree

    Disagree Not sure Agree Stronglyagree

    I have put the new ideas I got from theevent/training into practice

    I have experienced lasting shifts in my viewsor opinions since the event/training

    I am more open to learning as a result of theevent

    I am more outward looking

    I still feel more motivated as a result of theevent/training

    I am able to do my job better

    Do you use any of the skills you developed at the training/event?

    Yes, a lot

    Yes, a bitNo

    Do you use any new knowledge or information youlearned at the training/event?Yes, a lotYes, a bitNo

    Please give details of the specific learning andskills you now use as a result of this training orskills you have practiced following the training(even if you no longer use them):

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    Has the training/event helped you do your jobbetter?Yes, a lotYes, a bitNo

    In what ways?

    Has your behaviour at work changed as a result ofthe training/event?Yes, a lotYes, a bitNo

    In what ways?

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    Questions on networking and collaboration

    Please tick the most appropriate answer:

    Yes, a lot Yes, a little NoI learnt a lot from the other participantsduring the event

    I made some specific contacts that I

    intend to follow-upI enjoyed meeting others and feelingpart of a bigger sector

    Follow up question template/example (some weeks after)

    a) Have you followed up any of the contacts you made during the event?YesNo [skip the rest of the question]

    b) What so far has been the result of those contacts? (please tick all which apply)Sharing learningA new collaboration to extend our service

    A new collaboration to reduce costWere developed a relationship and keep in touch quite oftenWeve shared a few e-mails but no action as yetOther (please say what):

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    Questions relating to organisationallife

    These questions relate to five of the eight impactareas on the Organisation Dial. They might beuseful if you are working on these aspects oforganisational life by improving the skills of peoplewithin those organisations.

    IncomePlease rate your current knowledge andunderstanding of the following areas, where 1 is noknowledge or understanding of the subject and 10is a good working knowledge. Please tick one boxfor each issue.

    Understanding of:

    Newidea/notconsidered

    Just awareof the issue

    Aware ofand keen tolearn more

    Developingmyknowledge

    Goodworkingknowledge

    1 2 3 4 5

    Sustainable funding principlesand practice

    Earning income through trading

    Public service delivery

    Good grant applicationsUse of loan finance

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    Please tick one box to indicate the extent to which the following statements apply to you

    Stronglydisagree

    disagree Not sure agree Stronglyagree

    We need to look at earned income if we are tobe sustainable

    We need to assess the risks of relying ongrant income in the future

    We are clear about our value and able tocommunicate that clearly to potential funders

    Our Trustees are reluctant to consider loanfinance or feel it is not right for theorganisation

    We need a wider range of sources of incometo be sustainable

    As a result of this event, do you feel more able to find new sources of funding?Yes, a lotYes, a bit

    Not sure yetNo

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    StrategyPlease rate your current knowledge andunderstanding of the following areas, where 1 is noknowledge or understanding of the subject and 5 isa good working knowledge. Please tick one box foreach issue.

    1 2 3 4 5

    Identifying changes in need

    Strategic planning

    Managing a change process

    Identifying intended outcomes and impact

    As a result of this event which of the following apply to you?

    Yes, very/a lot

    Yes, a bit I didalready

    No

    I feel more able to write a good strategic businessplan

    I have more appreciation of the importance offocusing on outcomes and impact

    I know more about how to ensure that ourorganisation is needs-led

    I will ensure we keep looking outwards at newtrends, evidence and learning

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    Management skills (people):

    Please rate your current understanding of the following areas. Please tick one box for each issue.Can be asked at the start and end or repeated at the end (current understanding + understandingat the start of the event)

    1 2 3 4 5

    Employment law

    Effective staff recruitment procedures

    Supervision

    Disciplinary procedures

    How to motivate staff

    As a result of this event which of the following apply to you?

    Yes, very/a lot

    Yes, a bit No, but I didalready

    No

    I have learnt how to improve the way staffsupervision is done in our organisation

    I feel more confident to write a good jobdescription

    I feel more confident about handling disciplinaryissues when they arise

    I have learnt more about how to improverecruitment

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    GovernanceAs a result of this event which of the following apply to you?

    Yes, very/a lot

    Yes, a bit No, but I didalready

    No

    I have more understanding of why goodgovernance is important

    I am more convinced of the need for goodrecruitment and induction processes

    I understand how to follow best practice inrecruitment of trustees

    I am more confident that we will be able torecruit the right people

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    InfluencingPlease rate yourcurrent understanding of the following areas. Please tick one box for each issue.

    Area of understanding:

    Newidea/notconsidered

    Justaware ofthe issue

    Aware ofand keento learnmore

    Developing myknowledge

    Goodworkingknowledge

    1 2 3 4 5

    Central government policy

    Writing a campaign strategyHow to influence local policy andpractice

    Identifying key decision-makers

    Clarifying our message

    Please indicate whether you agree or disagree with the following statements about influencing policy andpractice:

    Stronglyagree

    Agree Neutral Disagree

    It is not our role or responsibility to get actively involved

    in trying to change policies and practice

    There are too many different perspectives within oursector to come up to with an overall position

    Service providers in our sector are good at making thecase for funding and other support

    As a result of this event, do you plan to be more actively involved in trying to influence policy and practice

    (tick all that apply):

    Yes, through responding fully to relevantconsultations

    Yes, through participation in a lobbying groupYes by lobbying as an organisationYes by feeding our views into the infrastructure

    organisationYes in other ways

    No/probably not

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    Follow up question template andexamples (some weeks after):

    Incomea) Have you taken action to become moresustainable since the training?YesNo [skip the rest of the question]

    b) Specifically, in which of the following have youtaken action?Developing sustainable funding strategyStarting trading or earning incomeBecome more contract readyOther diversification of funding or income

    generation (please say what):

    Please expand on the above actions to say a bitmore about what you are doing:

    Governance

    a) Have you taken action to improve yourgovernance since the training?YesNo [skip the rest of the question]

    b) Specifically, which of the following have youdone?Had a governance reviewDeveloped a trustee information pack to clarify

    roles and responsibilitiesImproved communication between the board andCEOInitiated a buddy system for new TrusteesOther (please say what):

    Please expand on the above actions to say a bitmore about what you are doing:

    Influencinga) Have you taken action in relation to influencingsince the event?

    YesNo [skip the rest of the question]

    b) What have you done?Joined or formed a policy networkIdentified key decision-makers to targetDeveloped a campaign strategyOther (please say what):

    Please expand on the above actions to say a bitmore about what you are doing:

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    Questions to attribute action sincethe event to the infrastructureorganisations input:

    This question can be asked after each of thequestions above about actions

    How did [the infrastructure organisations input]help you take this action?

    Which of the following statements best describesthe influence of[the infrastructure organisationsinput] in your taking those actions?

    The infrastructure organisation convinced us of theneed to take this approach

    The infrastructure organisation gave us knowledge,advice and access to resources which helpedus put these ideas into practice

    We were already doing it but the infrastructureorganisations input made it easierThe infrastructure organisations support did not

    change what we were doingOther:

    Could you say something specific about how theinfrastructure organisations input helped you take

    this action?