September 11-12, 2013 | The Centreplex | Macon, Georgia

T H E P A T H W A Y T O P R O F I T S

THE 11th ANNUAL

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17 years with Mobil Oil Corporation – U.S. Marketing Division. While at Mobil, Terry led the development and implementation of a retail national customer service strat-egy, in addition to leading the achieve-ment of ISO-9002 certification for customer service for convenience stores for Mobil’s Singapore marketing affiliate

T H E S E M I N A R S

“Coaching For Results”Wednesday, September 11, 2013

10:00 AM — 11:30 AM and

Thursday, September 12, 20139:30 AM — 11:00 AM

H ow many coaching conversations have you had with your employ-ees that have resulted in no

change in employee behavior, and wasted time, energy, and frustration by you, the store manager or owner? The failure may not have been what you said, but how you framed the conversation. This session will focus on how to successfully prepare for an employee coaching conversation that leads to positive results: improved employee behavior and job performance, and a whole lot less wasted time and frustration.

ABOUT THE PRESENTER

T his year’s presenter will be Terry McKenna. He is an inter-nationally acclaimed speaker

and author on the topic of human capital optimization—transforming human capi-tal into financial capital. Terry’s exper-tise lies in the people side of business—people issues like, Employee Recruiting, Retention and Engagement, as well as, Leadership, Customer Service and Brand Differentiation. Terry’s most recent book, Hire the Best C-Store Employees—

I n t e r v i e w i n g Tactics for Hiring Employees Who Can Actually Make You Money, was a #1 seller at the 2010 National Association of C o n v e n i e n c e Stores (NACS) annual conven-tion. Terry writes a monthly col-umn for National Petroleum News (NPN) and Tobacco

Retailer and has been featured in The Wall Street Journal, as well as the Harvard Business School corporate training video, Benchmarking Outside The Box.

Terry is principal and co-founder of Convenience Store Coaches (CSC), a division of Employee Performance Strategies, Inc. (EPS), founded in 1997. CSC is the leading authority in help-ing c-store organizations achieve greater financial results by optimizing employee job performance. CSC develops high- performance work forces through train-ing, consulting and process improve-ment. Unlike other service providers CSC is unique in that no other company has the depth and breadth of experience in understanding and relating to c-store operators and their employees like CSC, due to their extensive history and exclu-sive focus on the convenience industry.

Prior to founding EPS, Terry worked

T his year on 9/11, as we reflect on America’s challenges and its great opportunities, we will begin the first day of the 11th annual Southern Convenience Store and Petroleum SHOW.

Retailers planning to attend this year’s SHOW will have the choice of two educational seminars. Since they will be offered simultaneously, be sure to indicate which of the programs you would like to attend. As in year’s past, we will repeat both programs on Thursday to allow as many attendees as possible to attend.

T H E 2 0 1 3 S H O W ’ S P R E S E N T E R & S E M I N A R S

HOTEL INFORMATIONThis year we are pleased to offer special rates with the Macon Marriott City Center, the fabulous new hotel connected to the Centreplex.

Macon Marriott City Center240 Coliseum DriveMacon, Georgia 31217 800.228.9290 or 478.621.5300GACS Special Pricing $119 per nightMon., Sep. 9—Wed., Sep. 11Cut off August 19, 2013

For reservations go to: http://gacs.com/SCSSRooms.aspx

What Attendees Will Learn• The three building blocks required for a

successful coaching conversation. • A six-step process to guide

the conversation. • Language to use and not to use. • Techniques to ensure employees take

responsibility for their actions following the conversation.

Who Should Attend• Store clerks• Assistant Managers & Managers• Store supervisors• Operations Managers• Other Top Management

“Understanding Georgia’s New Video Gaming Legislation”

Wednesday, September 11, 201310:00 AM — 11:30 AM

andThursday, September 12, 2013

9:30 AM — 11:00 AM

T he legislature of Georgia passed HB 487 in March, 2013 and the bill was signed into law by Governor Deal

on April 10th, 2013. Making major changes to the way that video games are regulated and the reporting that is now required by the State. The legislature in Georgia adopted HB 487 for the purpose of regu-lating the Coin

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Operated Amusement Machines (COAM) industry, to provide transparency, increase taxable revenue, and bolster lottery sales and help the HOPE programs for the children in Georgia. This session will provide attendees an in depth explanation of the new laws, reports and benefits of utilizing video games in your store. Retailers will want to attend this infor-mative session, which will include presenta-tions by master license holders, regulators and legal counsel from the industry.

What Attendees Will Learn• The impact HB 487 will have on retailers• How to comply with the Rules and

Regulations adopted by the Georgia Lottery for COAM

Access to The Show is easy, and parking is free. And admis-sion for retailers is free as always. What else? Well, there are free retailer seminars each morning prior to the show opening. This year the seminars will focus on the people that determine your success—your employees, including tips on how to hire the best employees, as well as improving their performance once on the payroll. If you are a buyer, you have special incentives to attend as well—a daily $1,000 buyer drawing, plus a complimentary cock-tail reception on Wednesday after The Show closes for the day.

Don’t miss The Show. Come see how you can increase your success (and check out the show deals) in the upcoming year.

The Show is sponsored by the Georgia

Who Should AttendAll petroleum marketers and convenience store owners, supervisors, managers, and employees are invited to attend.

Show SpecialsEach aisle of The Show will be filled by

exhibitors offering show-only specials. In addition, attend-

ees can take advantage of the numerous drawings for free or

promotional offers announced all during The Show.

Buyers ReceptionAttendees registered as

buyers are invited to a special cocktail recep-tion on Wednesday evening right after the show floor closes. It’s a great opportunity to do more business with our exhibitor partners.

Who Will ExhibitManufacturers, suppliers, and distributors of products and services used by petroleum mar-keters and convenience store operators.

Minimum AgeDue to insurance regulations, no one under the age of 16 will be admitted. This includes babies in strollers. Please help us in comply-ing with this rule. We do not offer any on-site child care facilities.

R etailers will want to make plans now to be in Macon this September for The Show—the Southern Convenience Store and Petroleum Show. Each year the event has

grown, both in terms of size and attendance, and new products and services are awaiting your inspection.

Association of Convenience Stores (GACS), which has been representing Georgia convenience stores and their supplier partners since 1973, however admis-sion is not limited to members—all convenience store or petroleum retailers are encouraged to attend.

Admission is by badge only, and pre-show registration is strongly encouraged to avoid any lines on site in Macon. Early registration forms can be conveniently downloaded at the

GACS web site, www.gacs.com.By pre-registering, you’ll be sure

your badge(s) will be ready when you arrive in Macon for The Show.

For more information contact the GACS office at 770.736.9723 or via email at holland3717@comcast.net.

Show HoursWednesday, Sept. 11, 2013Noon—5:00 PMThursday, Sept. 14, 201311:00 AM—3:00 PM

THE 11th ANNUAL

T H E P A T H W A Y T O P R O F I T S

Immediately following the presentation Regulators and Industry Representatives will be available for a question and answer session regarding HB 487

• HB 487 with highlighted notes on the sections that specifically affect the retailers

• Reporting: what, when, where, and how

• Profiting from Video Games while avoiding the problems

• Local Government Regulations pertaining to COAM

Who Should Attend• Current and or potential

future video game machine operators

Who Should Attend?• Petroleum Marketers• C-Store Owners• C-Store Operators• Supervisors• Buyers• Managers• Employees

A d m i s s i o n i s l i m i t e d t o t h o s e 1 6 y e a r s o l d a n d o v e r

Company Name _________________________________________________________________________________

Address _________________________________ City ____________________ State _____ Zip ______________

Phone ___________________________________ Fax _________________________________________________

Email __________________________________________________

A v o i d l o n g l i n e s , r e g i s t e r e a r l y ! M a k e a d d i t i o n a l c o p i e s i f n e c e s s a r y

It is very important that you type or print

clearly all information on this registration form.

Be sure to check “Buyer” or “Attendee” and

which seminar(s) you will be attending.

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List those attending for name badges and seating

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R E T A I L E R A D V A N C E R E G I S T R A T I O N

R e t u r n t o G A C S 168 N. Johnston St., Suite 209, Dallas, GA 30132-4744, or fax to 770.736.9725

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“Coaching For Results” OR“Understanding Georgia’s New Video Gaming Legislation”

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T W O S E M I N A R S !Choose One Each Day

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The Macon Centreplex200 Coliseum Drive Macon, GA 31217

Driving Directions to the Macon Centreplex From Atlanta I-75 South to I-16 East, Exit 2

From the South I-75 North to I-16 East, Exit 2

From SavannahI-16 West, Exit 2

FREE PARKING—BOTH DAYS

Buyers: Don’t Miss Out on a Chance at the $1000 Daily Show Drawing

D I R E C T I O N S

THE 11th ANNUAL

FREE!RETAILER REGISTRATIONFOR THE SHOW ENCLOSED

168 North Johnston Street Suite 209

Dallas, GA 30132-4744

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