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TER-10 The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing and their demystification 3. A kind of conclusion Karol Frühauf, INFOGEM AG, CH-5400 Baden, [email protected]

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Page 1: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

TER-10

The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents

1. Introduction 2. Seven myths about testing and their demystification 3. A kind of conclusion

Karol Frühauf, INFOGEM AG, CH-5400 Baden, [email protected]

Page 2: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

TER-20

Seven myths about testing I Testing is a hobby of quality people II The quickest way to deployment is ping-pong testing III Test automation is cheap IV You don't need to see what you test V Integration testing is interface testing VI Test coverage is a glass box test concept VII Test planning is an easy task

Page 3: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-30

I Testing is a hobby of quality people (1)

project goals

project state

requirements

work results

review ortest

dates cost

actual versus planned

dates cost

without review and test no real progress control

Page 4: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-40

I Testing is a hobby of quality people (2)

productdevelopment

producttesting

projectmanagement

don't throw defects over the wall to the developer

Page 5: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-50

II The quickest way to release is ping-pong testing

.. as soon as the tester detects a defect

he returns the software to the developer

we have one defect to fix ... expensive regression tests if special condition then rucksack;

execute all specified test cases, then switch to repair mode

Page 6: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-60

III Test automation is cheap (1)

expected output

test output

test harness

test input

mouse

+ etc.

system level capture / replay tools

+ capture is cheap – replay is expensive

test case managers requires strong update discipline

unit level + +

JUnit etc.test coverage profiler test object

Page 7: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-70

III Test automation is cheap (2)

test harness

comparator

observer

BAdata base

test input

data base

stub

test output

benchmark

driver

injection

test result use home made dedicated tools ... keep them up-to-date

configuration item

Page 8: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-80

IV You don't need to see what you test (1)

MarbleArch

S-CMS

S-WNHTML

HTML Light

WAP

WAP-now

iServerPSB

S-ISVS-PSB

customercare

servicemanager

operator

ApplicationData Base

email

system boundary

CMS

contenteditorContent Packages

Content Packagessupplier of real timecontent, e.g. SF DRS

supplier of scheduledcontent, e.g. SDA

customeremail

provider

P-SM

P-CC

P-OP

I-WWWW

WW

SMSC GRPS LBSSMTP

email locationSMS net

Page 9: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-90

IV You don't need to see what you test (2)

SMTP

MMSPA (GUI for CUC)

SMTP

/// MMS Platform(MMSC,Trans-coder & MMClient Proxy)

MMS-IEN3:MM3: HTTP

CPR-MMS1: MM7: SMTP

MMSC

Big Brother(Fault

Reporting)

SMSC

SubscriberDB

MM ClientProxy

Transcoder

WAP-GWMMS-TrafficGD2IMAIL

(E-MailRelay SCIS)

MTA(MMS <-> E-Mail Proxy)

FNR/HLR(SubscriberStat.Check)

PPB(PrePaidBilling)

MMSPA(CDR

"Pump")

MMSCSunrise

SMSC-IWU(Prot.Conv. /

NLS)

WAP-GWnon-MMS-

Traffic

MMSUserWeb

User

Non MMS User

SNMP XML

MMS-PRB6: XML (LOG)

MM1: HTTP

HTTPS, Socket, SOAP/XML

HTTP

MMS-IEN4: HTTP

3rd PartyContentProvider

MMS-IEN6:UCP 3.5

UCP 3.5

WML / WSP

WML / WSP

SMS

SMS

MMS-PRB2:MM8: R2.5 CDR ASN.1 BER

MMS-PRB3:CORBA / Parlay

MM

S-IE

N8a

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MMSCOrange

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ESMTP ESMTP

Admin-Client(Config.Mgmt)

HTTP

Admin-Client(Perform.

Mgmt)

HTTP

MIR

PR

B-IE

N5:

CA

I

ASCII/ASN.1

MMS-PRB1: MM7: SMTP, SOAP/XML(Welcome/Test MMS)

MMS-PRB7: CORBA (Autoprovisioning)

MMS-PRB5: SQL (Statistics)

SBS (3rdParty Billing/Med./Rating)

CPR-IEN1: Message Queue

MMS Box(MML

Composer)

HTTP

WML / HTTP

OTA-Server(HandsetProvis.)

SIS(SubscriberStat.Check)

CORBA

PRB-IEN3:HTTP

PRB-IEN7: GPRS CDRs

ForeignSGSNGPRS CDRs

TAP3MediationBSCS SCM

VMD

Edifact

CAI (Customer Administration)

CDR-R(Repository)

CBS (CarrierBilling)

ASN.1

CDR R2.5 ASN.1MDB

(Rating)PRB-IEN4: ASCII

UFI

H

"Portal"(Legacy Phone

Support)

BGW(Billing

Gateway)

EMA(Provisio-

ning)

MMSPACTT "Pump"

(LOG)

SCM SGSN

PRB-IEN6: ASN.1

CPR-PRB1: FTP (VASP rating)

PSB (3rdParty Billing/

Rating)

InternationalOpCos

IP viaGRX

BSCS TFLPRB-IEN1b: UFIH

GPRS CDRs

MMS-PRB4: LDAP

HTTP XML

MM

S-IE

N8b

: MM

4

WML / HTTP

MM

S-IE

N7b

: MM

3:E

SM

TP MMS-IEN5: MM1: PAP / HTTP

MMS-IEN1: CORBA, Java prov.API

SMTP

MMS-IEN2:HTTP XML

HTT

P X

ML

MM4PRB-IEN2: HTTPS, socket, prop. Interface

Cockpit

Cockpit(Authori-sation)

Cockpit(Authenti-

cation)

SQL NetBIOS

TerminalDB

HHD-IEN1: t.b.d. (Configuration Messages & Guides)

t.b.d

.(T

erm

inal

Feat

ures

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TranscoderConfig.Mgmt HHD-MMS1:

t.b.d. (Terminal Features)

TerminalTesting

Term

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ures

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HHD-PRB2: t.b.d. (Terminal Features & Interactions; Known Problems; Standardized Operating Instructions)HHD-PRB1: t.b.d. (Problem Reports)

2nd LevelProblemAnalysis

t.b.d

. (N

ew P

robl

ems)

Internal EnvironmentSIMONA

UFI

H

UFIH

CuC

Operator

Customer

Customer

Administrator

SMPP 3.4

TerminalAdministrator

MM

S-IE

N9:

MM

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MA

P

PR

B-IE

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iServer (3rdParty Proxy)

UFIH

Edifact

File:UFIH

Page 10: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-100

V Integration testing is interface testing (1) Integration testing: Testing in which software components, hardware components, or both are combined and tested to evaluate the interaction between them. [IEEE 610.12] Integration testing: Testing performed to expose faults in the interfaces and in the interaction between integrated components. Interface testing: Integration testing where the interfaces between system components are tested [BS7925-1] Integration testing is the process of verifying the interaction between system components (possibly and hopefully tested already in isolation). [SWEBOK 1.0]

Page 11: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-110

V Integration testing is interface testing (2) implementation testing → testing in which aggregates are tested with the aim to detect

defects caused by errors made during implementation → concern is the functionality of the aggregate (unit testing) or the

interaction of its parts (interface testing) integration testing → testing in which aggregates are tested with the aim to detect

defects caused by errors made during integration, e.g. building writing scripts (function test of scripts) integration of components to tiers and these to system integration of components to subsystems and these to system configuration of the system installation of the system in the target environment

Page 12: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-120

V Integration testing is interface testing (3) type of errors integration testing is looking for wrong address wrong name used queue is not set-up queue is too small file is missing or is in wrong location processes are started in a wrong sequence a process is not started at all wrong setting of configuration parameters or no setting at all etc.

Page 13: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

TER-130

VI Test coverage is a glass box test concept (1) a quite usual conversation ...

?

Page 14: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

TER-131*

A quite usual conversation ... A: How do you test your programs? E: In the usual way, like anybody else. A: I mean, how do you select the test cases that you intend to execute in order to

torture your program? E: Simple, that’s easy. A: Good. Which method do you apply? E: Method? I know what I need to test. A: Of course you know it. I am interested to learn, when do you stop test case selection

and specification? E: When I have enough test cases. A: Exactly, that is what I want to know, when do you have enough? E: As soon as I don’t need any more. A: Yes, of course, but how do you decide that you don’t need any more, that your set of

test cases is complete? E: Man, everybody knows that there is nothing like complete testing. A: I am convinced there is. E: Even if it were it’s too expensive, nobody can afford it ... and it doesn't work anyway. A: Would you agree, then, that you test intuitively? E: Yes, I do, and I am proud of it.

Page 15: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-140

Example: Black-box test of the Windows clock

Page 16: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-150

Example: A complete set of test cases (1)

test cases output 1 2 3

analogue time display X digital time display X font (28 types) Arial TnRdisplay of the Greenwich time X display of the system time X display of the title bar X no display of the title bar X display of seconds X no display of seconds X display of the date X no display of the date X display of information X

Page 17: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-160

Example: A complete set of test cases (2) analogue display of time: 8 test cases

1 2 3 4 5 6 7 8time display gch gch gch gch sys sys sys sys title bar display yes yes no no yes yes no no seconds display

yes no yes no yes no yes no

date display no no no no no no no no digital display of time: 448 test cases date display is possible: doubles the analogue test cases = 16 28 font types available: 16 x 28 = 448 total: analogue display + digital display + info =

8 + 448 + 1 = 457 test cases

Page 18: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-170

VI Test coverage is a glass box test concept (2) first criterion (3 test cases) for all possible types of display at least one of the possible outputs

is produced by at least one test case second criterion (457 test cases) all possible combinations of outputs are produced by at least one

test case a possible criterion in between (30 test cases) all possible outputs are produced by at least one test case

Page 19: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-180

VI Test coverage is a glass box test concept (3) testing is a sampling procedure

the sample content depends on risks the sample size is defined by the envisaged

"confidence level" of the test coverage defines the sample coverage is a target for the test designer coverage makes systematic test case selection possible coverage determines the extent, thus also the cost of

testing coverage enables the project leader / software

manager to (better) assess the state of affairs

Page 20: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-190

VII Test planning is an easy task – we do unit testing, integration testing, system testing test planning involves identify system boundaries and system structure define strategy for reviewing, integration, and testing analyse risks define test objects for all test objects define the characteristics of the test design the test infrastructure and specify the test harness identify all testing activities and estimate the effort trade cost and benefit of the tests schedule test activities and assign resources

can't be all done at the beginning and not all of what can be done, can be defined with the same level of detail

Page 21: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-200

Characteristics of a single test test object one executable unit (or many) test level unit or component or system or an aggregate in between test environment development or integration or test or production error types to look for logic, data entry, navigation, fault tolerance, connection,

communication, response time, size, etc. basis for test case specification

artefact used to gather information about possible test inputs and expected output

basis for test case selection

artefact used to define test coverage criteria used to assess the completeness of the selected test case set

test dimensions configuration parameters of the run-time environment test goal extent of error type and test dimensions coverage test execution manually using a checklist, using test procedures, with

automatic test logging, completely automated, etc. tester user, test engineer, ignorant, expert, etc. test evaluation compare with specification (basis), compare with assured

results, etc. test record completed checklist, manual, test log, automatic test log, etc.

Page 22: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-210

Example: System test planning with variations WEB dimension possible values cardinality

OS NT 2000 XP 3 browser Netscape IE Firefox 3 registered user no yes 2 locked user no yes 2 user language German French Italian English 4

WAP dimension possible values cardinality

operator we foreign 2 device brands 5 new 15 legacy 20 registered user no yes 2 locked user no yes 2 user language German French Italian English 4

WEB WAP

minimal number of variations 4 20 theoretically maximal number of variations 144 640

Page 23: The Non-virtual Reality of Testing or - u-szeged.hu · The Non-Virtual Reality of Testing or What's Feasible in Real World Testing Contents 1. Introduction 2. Seven myths about testing

ITV-220

A kind of conclusion ... tesztelést fejtegettem kevertem tekertem remélem elég értelmesen értékeltem eme nemes cselekedést esetleg nem érzékeltem kedves teremben elhelyezettek értékes nézetét e tett szenvedésért elnézést kérek kellemes rendhelytelenség kegyetlen keresését tisztelt tesztelök

The programdid not crash,Mister Byte!