the new rules for cold calling in 2011
DESCRIPTION
Fordyce Letter Webinar from 7/27/11, presented by Wendy Weiss.TRANSCRIPT
The New Rules for Cold Calling in 2011
Presented by:
Wendy Weiss
The Queen of Cold Calling™
www.queenofcoldcalling.com ©2011 Wendy Weiss
©2011 Wendy Weiss
• Find the prospects who are most likely to buy
• Separate yourself from the pack and stand out from the crowd
• Guarantee that your prospects will be receptive
• Build rapport and respect with your prospects
• Find your prospects’ hot buttons
• Make your message resonate with your prospects so that they want to hear more
• Win your prospects’ business
©2011 Wendy Weiss
©2011 Wendy Weiss
©2011, Wendy Weiss
• Marketing activities • Referrals • Networking/Web 2.0 • Cold Calling
©2011 Wendy Weiss
©2011 Wendy Weiss
• Open the phone book and start making calls
• Make 100 dials/day and someone will eventually say, “yes.”
• “Every call is different so I can’t use a script.”
• Go through the “no’s” and hang ups until you finally get a “yes.”
©2011 Wendy Weiss
• Go through the “no’s” and hang ups until you finally wear the prospect down
• Practice rebuttals to ensure that you can corner the prospect
• Somehow manipulate the prospect into agreeing
• The “Born Sales Person”
• ABC: Always Be Closing
©2011 Wendy Weiss
1. Belief
Belief à Actions à Results
©2011 Wendy Weiss
2. Target
• Who is most likely to
buy?
©2011 Wendy Weiss
• Develop your qualifying parameters (and make them concrete)
• Call the highest-‐level person you believe is the decision-‐maker
• If you are not speaking with a decision-‐maker, you are not speaking with a qualified prospect
• If you are not speaking with a qualified prospect, they will never buy from you
©2011 Wendy Weiss
3. Skill
• Answer Your Prospects’ Question: Why Should They Buy From You?
©2011 Wendy Weiss
• What problems do you solve? • How do you help your customers? • Understand why your prospects buy • Use ‘Success Stories’ to illustrate how you help customers
©2011 Wendy Weiss
4. Understand The Goal of Your Call
• What action do you want your prospect to take?
©2011 Wendy Weiss
• Bite-‐sized • Concrete • Moves the process forward
©2011 Wendy Weiss
5. Have A System
• Contact tracking
• Best Practices
• Scripts
©2011 Wendy Weiss
6. Action
Belief without Action is Daydreaming
©2011 Wendy Weiss
• Set up an appointment with yourself • Get a calling buddy • Reward yourself for taking action
©2011 Wendy Weiss
• Belief • Target • Skill • Have a goal • Have a system • Take action
©2011 Wendy Weiss
• 53 Word-‐for-‐Word Scripts to Get the Appointment, Sail Through Objections, and Get the Sale...
• Scripts for What to Say in Every Situation so You Get What You Ask for...
• 144 Questions to Qualify Prospects, Gather Critical Information, Gain Agreement, Justify Price, and Close the Sale…
• Claim $227 Worth of Additional Business-‐Building Audios & Guides -‐ FREE...
• And Much More... ©2010 Wendy Weiss
The Sales Winner’s Handbook: Essential Scripts & Strategies to Skyrocket Sales Performance
(Insider Business by Phone Secrets)
http://www.queenofcoldcalling.com/swh