The New

Employment

Economy

Gerry Hoeffner

President, Personnel Dynamics Consulting

and

Vice President of Human Resources

Southern Eagle Distributing

Fort Pierce, Florida

{

Gerry Hoeffner

Personnel Dynamics ConsultingFort Pierce, FloridaPresident

President of Personnel Dynamics Consulting

Over 30 years of HR and employee development

experience

Recognized nationally by HR Magazine for his work on

2020 Program

“Best Places To Work” won the 2002 International Pinnacle

Award from the Society for Human Resource Management

Creator of “TheTurnoverCalculator.com”

Member of the National Speakers Association

Member of the International Speakers Network

Winner of the BevCap Best Practices Award 2015, 2016

Certified Predictive Index Consultant Partner

The Ultimate

Turnover Calculator

www.TurnoverCalculator.com

Why Should You Be

Concerned?

The Hiring Strategy You

Are Using Today Is Not

Going To Work?

Unemployment Rates

US Bureau of Labor Statistic – December, 2017

Unemployment Rates

US Bureau of Labor Statistic – August, 2017

2017 2016

St. Louis 4.4 5.6

Carlton 5.0 5.7

Lake 4.5 5.6

Pine 6.4 7.0

Itsaca 6.7 9.2

Hennepin 2.6 3.3

Dakota 2.7 3.4

Ramsey 2.8 3.5

Olmsted 2.6 3.1

Winona 2.6 3.5

Unemployment Rates

US Bureau of Labor Statistic – Decemer, 2017

Minnesota

Wisconsin

2017 2016

Douglas 3.6 5.1

Washburn 3.4 5.2

Burnett 4.5 6.3

Polk 3.6 5.0

Unemployment Rates

US Bureau of Labor Statistic – Decemer, 2017

National Unemployment By Education

US Bureau of Labor Statistics, 2016

As Unemployment Declines, Employees Leave.

48.6%

45.2%

43.7%

44.2%

44.2%

45.0%

44.1%

42.4%

38.8%

36.5%

37.4%

38.0%

39.9%

41.8%

41.8%

42.8%

0.000

0.100

0.200

0.300

0.400

0.500

0.6002001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

National Turnover Rate

US Bureau of Labor Statistic – December, 2017

How Long Do They Stay?Average Tenure

2002 3.7 years2004 4.0 years2006 4.0 years2008 4.1 years2010 4.4 years2012 4.6 years2014 4.6 years2016 4.2 years

The number of job openings recently surpassed the number of people looking for work

How Does This Affect Your

Workplace?

- Finding the “Diamond” has become more difficult.

- Bad hires are a liability.

- Empty positions will affect your production / service.

- Employees have choices. They can work anywhere.

- Employee Turnover is contagious.

US Census Bureau, 2013

2013 Workforce by Generations

© Copyright 2012, Personnel Dynamics Consulting

Generation X and Millenials

“I am a commodity. I have talent and should go to the best bidder”.

Present Workforce by Generations

Generation X and Millenials

“I am a commodity. I have talent and should go to the best bidder”.

US Census Bureau, 2017

Veteran Generation (1945 and before)

Baby Boomers (1946-1964)

Generation X(1965-1980)

Millenials (1981-1997)

THE GENERATIONAL WORKFORCE

AARP, Leading a Multigenerational Workforce

Veteran Generation (72 and above)

Baby Boomers (53-71 years old)

Generation X(37-52 years old)

Millennials (20-36 years old)

THE GENERATIONAL WORKFORCE

Baby

Boomers Generation X Millennials

TelevisionBonanza Family Ties

Employment Hard To Find I’ll work if I have

to

Credit

Only if I have

to

If I really want

something

HeroesMen of

Character

Men/Women of

Character

Communications

Via Parent’s

Phone

Via personal

phone

Change Dislike Accept

Jerry Springer

Jobs are a dime a

dozen

How much can I

get?

What is

Character?

Pager – Cell

Phone - E-mail

Chat Rooms

Demand

Employing Generation Why Eric Chester, 2002

Baby

BoomersGeneration X Millennials

Respect Is automatic Is polite

School /

Training

Tell me what to

doShow me how to

do it

Loyalty to

Employer

I could work my

way to the top

This could lead to

the top

Promiscuity

leads toMono Herpes

Why do I need to

learn this?

Just because they

Are older? – No

Way!

If I can’t take

Saturday off, I’ll

quit!

Aids

Employing Generation Why Eric Chester, 2002

Baby

Boomers Generation X Millennials

Pornography In the Movie

Theaters

In Video Stores

GovernmentIs there

dishonesty?There is dishonesty

Justice Always

prevails

Usually prevails

Parents Try to please

them

Try to put up with

them

Is there honesty?

Can be bought

On TV, or just

a click away!

Aren’t around

much

Employing Generation Why Eric Chester, 2002

What difference does this make?

Who is right?

How Does This Affect Your

Workplace?

- There is a new concept of how work works. (Embrace it)

- It is about the culture of the workplace (Who owns your Culture?)

- Employees do not plan on retiring from your organization

(Anchor them early)

- Workforce is mobile (Why would anyone want to work for you?)

What Is The Costs

For Not Making

Changes?

www.TurnoverCalculator.com

www.TurnoverCalculator.com

1. Go to TurnoverCalculator.com

2. Log in using your email as

your log in name.

3. Enter “password” as your

password.

Registered with Email Registered at Event

1. Go to TurnoverCalculator.com

2. Click on “Sign Up”

3. Register for 90-Day

Membership

4. Use DULUTH as coupon

code

Turnover Is Expensive How high is your turnover rate?

How much does it cost to lose an employee?

Click on “New” to start.

Type in the title of the position

Answer the questions. Skip those that do

not apply. You will most like leave a

majority of the answers blank.

If you are not sure of an answer, click on

the “Help” button on each question for

assistance.

Page down to see your totals.

Turnover Costs (Hard Costs Only)

Warehouse $8,500

Merchandiser $12,700

Delivery Driver $29,600

Sales $37,500

TurnoverCalculator.com

Warehouse $8,500

Merchandiser $12,700

Delivery Driver $29,600

Sales $37,500

TurnoverCalculator.com

x 3 = $25,500

x 3 = $38,100

x 3 = $88,800

x 3 = $112,500

$264,900

Turnover Costs (Hard Costs Only)

Calculate the Cost of Turnover

www.TheTurnoverCalculator.com

Coupon Code:

DULUTH

30 Day Trial

Your

Paradigm of

Employment Must

Change.

Accept The

New Employee Paradigm

“I am a commodity.I have talent and it should go to the best employer.”

You need the talent more than the talent needs you!

Understand The New

Recruitment Paradigm

“Good Employees Are Employed.”

You need to recruit employees who are already happy

working where they are employed.

Adopt the

Employer of Excellence

Attitude

“I am the best employer, and I can prove it.”

Market yourself to your employees and to the community.

Know Your Numbers

- Turnover Rate- Growth Rate- Amount spent on Training and Development- Promotion Rate- Training Participation Rate- Percentage you pay on benefits- Engagement Rates

What makes you special vs. other employers

Market Your

Numbers

Create a Marketing

piece to hand out to

employees and

visitors.

Market Your Stories

Testimonials from

employees on why

you are a great

place to work.

Accept The Value Of

Culture

Yes, they want to be paid. They also want to grow.

How will their life be improved?

How will they increase in market value?

What chance do they have to develop?

They have a job. Your job is to attract them away.

Understand

First Impressions Matter

Every step of the hiring and

on-boarding process should be impressive.

It is all about making an impression.

Wow them!

Employee Handbook

Make it a Marketing

piece. A celebration of

their choice to join

you.

Embrace The

New Minnesotan

?

Say “Welcome” instead of “Why”.

What Can You

Do Now?

Know Your Numbers

- Turnover Rate- Cost of Turnover- Paid Time Off- Growth Rate- Amount spent on Training - Promotion Rate- Training Participation Rate- Percentage you pay on benefits

What makes you special vs. other employers

Today’s Workforce has choices.

…It is your job to make sure they choose you!

Remember…