www.nationalsmartcardproject.org.uk

www.scnf.org.uk

The National Smartcard Project and the Citizen

Experience

Oliver Ferguson

Workpackage Project Manager – Dissemination

Peterborough Direct

Monday 1 March 2004

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Agenda

What is a Smartcard? Smartcards and the Citizen National Projects The National Smartcard Project Take-up and Marketing Questions and discussion

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What is a Smart Card?

A Computer processor memory communications

Interfaces Contact Contactless

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Already Out There

Proof of Age - “Citizencard” Library Membership Tickets Employee ID Cards Concessionary Bus Fares Car Park Cards Young people cards – e.g.

Connexions

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Citizen Card

D IST R IC T C O U N C IL

W ork in g for Sou th E ast C orn w all

C A R A D O N

Vision

‘One Card for All Purposes’

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Why Smart Cards?

Political The e-Europe Smart Card Charter highlights the desire of the

European Commission to utilise smart card technology as a citizen enabler

Smart cards can greatly enhance the achievement of key e-Government objectives - Office e-Envoy

Social Increasing the take up of concessionary rates for services Increasing the take up of welfare benefits by retaining accurate

information about eligibility Reducing the stigma associated with claiming benefits and

concessionary rates Commercial

New sources of revenue – advertising, sponsorship Facilitate improved tourism activities

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Smart Card Applications

Education Recording attendance Enabling cashless

catering Leisure

Access to facilities Health incentives

Libraries Books, DVD’s, Video’s etc Payment, photocopying

Transport Contactless ticketing

applications Concessionary travel

Tourism Increasing tourism

activity Payment Discounts Marketing

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Smart Card Applications

Generic applications Gaining access

Citizens Employees

Recording an entitlement Updated immediately Tokens

Paying for products or services Authentication – once only - the killer application?

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Multi-Application Smartcards

One card – many applications Dual chip allowing contact and contactless

applications Transport (contactless) E-Purse (Contact) Authentication (both?) Individual applications (both)

Interoperable across districts, regions and… countries

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Advantages for Citizens

Wallet space Convenience Confidentiality Security Faster transport applications Discounts Authentication Faster Transactions

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National Smartcard Project

Creation of framework proposal Agreed to develop 11 work packages Lead organisation for each work package identified First draft proposal submitted to ODPM in June 2002,

final draft submitted October 2002 Overall funding approx £4.1m approved March 2003 Project commenced April 2003 – to complete by March

2004

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Objective

The National Smartcard Project is intended to bring together the knowledge and expertise of a number of local authorities and Central

Government departments, including Pathfinders authorities, to provide a

framework and foundation that will drive ongoing development within the Smartcard

market

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Work Package 2

Business Case

Southampton City Council

Business model to includesocial, political, financial andcommercial considerations

Work Package 3

Standards

London Connects

Technical standards,accreditation, specifications

for card schemes

Work Package 4

Procurement

NERSC

Procurement advice and bestpractice guidance manual

Work Package 6

Commercial Applications

Southampton City Council

Card demonstrators includingthe use of commercial

applications

Work Package 7

Delivery across Regions

Bolton MBC

Interoperability of differentcard schemes across regions

Work Package 8

Legal & Data Privacy

LB Newham

Detailed advice and guidanceon legal and data protection

issues

Work Package 9

Smartcard Starter Pack

Cornwall CC

Complete smartcard starterpack

Work Package 1

Project Management

Bracknell Forest Borough Council

Work Package 10

Communication & Dissemination

Doncaster MBC

Work Package 5

Links to Central Gov’t

DfES

Identification of Governmentinitiatives, pilots using theDfES Connexions Card

Work Package 11

Marketing & Take up

Chester City Council

Marketable solutions package

Work Packages

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Project output

A Smartcard Starter Pack which will be located on-line at www.scnf.org.uk

An interactive on-line questions and answers approach A number of pilot sites rolling out NSCP Smartcards by

31st March 2004 Working with Mid Suffolk District Council and Chester City

Council as New Starters. Recommended Smartcard standards and ‘road map’ Card management software E.Europe major launch event with CD in May 2004

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Search

Smart Card Project

If you want to introduce a Smart Card scheme this step by step guide will ensure you get it right

Frequently asked questions

A database of key questions and answers to support the development, introduction and management of Smart Cards

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Project take-up

Deliverables map at www.scnf.org.uk Opportunity for authorities to register an interest Presentations being made to LGOL Partnerships ‘Smart Solutions’ Newsletters (three issued so

far) Research and mapping being conducted on

behalf of NSCP Reference group meetings

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Getting involved

Please complete the questionnaire in your pack Come along to the reference group meetings Sign up on the web site Add your name to the newsletter list Talk to us!

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More information:

Oliver Ferguson – NSCP DisseminationProject Manager

oliver.ferguson@doncaster.gov.uk

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National Smartcard Project - Questions