the most trusted, proven enterprise-class cloud:closer than you think

The most trusted, proven enterprise-class Cloud:

Closer than you think

Antony Cassano, ITS Department Manager

IT needs to become smarter … get new choices

• Some use the word “Cloud” to describe new consumption and delivery models

• Regardless of terminology, it is clear that these new models are emerging for the enterprise – even if they were first inspired by consumer Internet services

• The current security & performance requirements for enterprise cloud implementations, create new choices of cloud deployment models and types of Cloud providers, with Cloud integration, execution & operation capabilities

What is an Enterprise Class Cloud?

3

Is it just another cloud with a marketing spin? Absolutely not!

Replaces while delivering the benefits of a cloud-based approach — multi-tenant isolation,on-demand delivery, and dynamic scale

An Enterprise Class Cloud, is designed to meet or exceed the security, performance, and business SLAs of infrastructure

Potential Customer Profiles

• Internal cost awareness• Focus on business, not IT• Modern (non legacy) business

applications• Staff need application and/or

desktop access BYOD, Mobility• Flexibility a priority• Interested in latest technologies• Data security a priority

• Large IT staff• Multiple or custom applications• Staff/execs not interested in

anywhere, any device/SaaS/cloud• Stuck to desk/old business ideas• Slow to adopt technology• Unaware of security issues• Business Non aware of actual IT

Costs

Today’s ideal customerToday’s challenging customer

Support all Cloud flavors

5

Key attributes of an Enterprise Class Cloud

6

Enterprise-Class Security

Business Continuity Assured Performance SLAs

Complex Network Routing

Compliance Resource Pooling

Security in the Cloud: Is it Pie in the Sky?

7

Why is cloud perceived to be insecure?

What are the real security risks?

What can be done to mitigate those risks?

Data security is of the highest importance

8

“Security of my data” ranks highest

amongst all factors considered by DMs

when selecting a hosting provider, even

over performance.

“Eight-in-ten (81%) say:

It is important to know precisely

where their data is stored.”

More than three-quarters (77%) would

rather host their data in a highly secure,

but latent facility than in a facility that

guarantees top speeds but is less secure

“44% are confused by privacy

and security laws.”

US Patriot Act

*Survey prepared by March Communications January 2014, The Impact of the NSA on Hosting Decision Makers in the UK and Canada.

“Further, despite companies’ strong reaction

to the NSA scandal, many say that they don’t

fully understand current data laws, with 60%

admitting they don’t know as much as they

should about data privacy laws.”

Data the “crown jewels” asset

9

In addition to the intrinsic value of data to the Enterprise, there are very frequently a number of regulatory issues to be considered:• Location of data• Access to data• Ownership of data: The US, the UK, and much of the EU

have divergent rules about ownership of data stored on corporate networks

• Intellectual property laws: protection of intellectual property varies widely from jurisdiction to jurisdiction.

• Privacy and confidentiality laws: authorities in different jurisdictions take widely different views of the degree of privacy and confidentiality.

Questions that the Enterprise must consider

10

• Can I audit the service provider at any time, or only by prior arrangement?

• Who, other than employees of my company, will have access to the data and what kind of access will it be?

• How long will the recovery process take and who is responsible?

• What kind of tools are available for me to audit the cloud provider’s handling of my data?

• How and when will the data be backed up? • Who is responsible for initiating the recovery process when

data is lost? • Does the service provider have the certifications typical for a

provider of such services (especially ISO9001 and ISO27001)?

• Transparency

Cloud provider should have ready answers

11

• Where are your data centers physically located? • Which data center(s) will be used to store my data? • Where will my backups be stored? • Will my data be replicated to a remote location? If so,

where? • If my data is replicated remotely, will I be able to resume

processing from there in the event of a complete data center outage? If so, in what timeframe?

• What is the network architecture (a) between customers and the cloud? And (b) between cloud data centers?

• Are all the data centers in the cloud owned by the provider? If not, who owns them and what else is processed in those data centers?

12

While there are many more questions to be asked, a cloud

provider that cannot or will not share the answers to this sort of question is unlikely to be an

appropriate partner for mission critical production workloads

So what is Uni Systems doing to mitigate those risks?

Looking forward

Uni|Cloud : Enterprise Class Transparency Cloud

13

• Transparency• Reliability• Trusted Advisor• Strong market partnerships• Synergies• Business Development• Security/Legal/Compliance

Uni Systems Secure Cloud Services… Built with Reliability in mind

ISO 27001:2005•Hosting Services for Information and Communication Technology (ICT) equipment and high-availability office facilities in the Company’s Data Centre•Cloud Services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)•Professional Services including the design, installation, administration and technical support of ICT

Reliability of Operations

People Security Aware

NDA Agreement

Processes Business Continuity Mgmt

Availability Management

Professional Services

Background checked

Operational & Change Control

Managed Backup

Access Control Mgmt

SLA Mgmt

Monitoring

Secure Information exchange

Audit LoggingQuality Assurance

Data Deletion Mgmt

Uni|Cloud : Private Compute-as-a-Service

17

Our Customers can take advantage of our hybrid cloud capabilities, blending multi-tenant cloud with private cloud and traditional management services, all in a single solution

• Enterprise Performance• Availability SLA (end to end)• Industry standard technology including (Microsoft, Citrix, HP,

EMC, Cisco)• Enterprise Security and Compliance

• Full logical Isolation between tenants• Virtual Private Clouds with user-determined public internet

connectivity• Unique customizable network & WEB application firewalls for

security• VPN admin for all equipment• Role based permissions, Audit logs for environmental changes

Uni|Cloud : Private Compute-as-a-Service

18

• Fully managed Service• Comprehensive, ongoing management of the entire

private cloud• Management of the underlying Oss, Virtualization

stacks, hardware• Uni Systems Data’s management process for Cloud

availability and performance• Ongoing software lifecycle management• Uni Systems multipoint root cause analysis

monitoring system (systems, applications, network and the overall user experience 24x7x365 to ensure the highest possible uptime and performance

Cloud Integration

19

• Migrating enterprise applications to the cloud starts with a comprehensive strategy, but success is only achieved through detailed planning and strong technical execution

• Uni Systems provides comprehensive professional services geared to help enterprises migrate applications to the cloud

• Capitalizing on numerous real world, production, enterprise deployments, we understand that cloud computing typically represents as significant an operational challenge as a technical one

Define

Analyse

Design

Develop Test Depl

oyMana

ge

Enterprise-Cloud Focused Development

20

• Realizing the full potential of a modern cloud computing environment requires a thorough understanding of an application, from the operating system all the way up the application stack

• Uni Systems‘ Cloud Application Development Services team possesses deep experience

• Our team has developed, customized, and deployed hundreds of applications based on various open source and proprietary MVC frameworks and Content Management Systems (CMS).

Cloud Strategy

21

• Critical Path Questions Addressed:– What cloud strategy should I adopt to transform my

environment over time?– Which applications should I put in the cloud and what benefit

would I gain?– How do we migrate our applications?– What cloud solution is best for our requirements?– How can we secure and backup our data?– How can we create a Disaster Recovery strategy?– How well prepared is our organization to support cloud?– How and when should we integrate SaaS applications?– How do we monitor and manage a cloud?

Uni Systems Cloud Assessment workshop

The alternative path: Application or Platform domain selection

22

A single or a few initial domains could be “fast- tracked” through the above process, while it takes place at a more measured pace for the rest of the environment :

• Identify suitable target applications or services in the current landscape, identify and address the governance and risk issues;

• Build a business case• Architect the change in the business application landscape• Develop new forms of availability/continuity/ contingency

management processes to handle the new delivery model; • Implement an acceptance environment• Ensure that the knowledge gained is captured for use

elsewhere.

Success Story #1: Uni Systems Cloud VDR Solution

Success Story #2 : Uni|Desktop as a Service

• Complete hosted experience

• Any device, anywhere• Integrated apps on-demand

DaaS: More Than Just a “Desktop”

Microsoft Office & Email &Lync

Anti-Virus

Hosted Desktop

Hosted Desktops

Mul

ti-A

pp S

SO

(R

ecei

ver)

Del

iver

y to

Any

Dev

ice

Ses

sion

Por

tab

ility

Bus

ine

ss C

ont

inui

ty

Dat

a S

ecu

rity,

Sov

erei

gnty

Hig

h-D

ef U

ser

Exp

erie

nce

Added-Value for Hosted Apps/Desktops

LoB

& V

ertic

al A

ppsHosted a la carte Apps

Mobile Device Management

Cloud Data Storage

AdditionalHosted Services

27

a, b &

PDF

User

ARCHIVING@CONNECT

SECUREINTERNE

T

PAPERLESS@CONNECT

SECUREINTERNE

T

a, b &PDF

YOUR COMPANYCUSTOMERS

E-mail receipt. Not recommended

Invoice receipt viae-invoice web portal

service

email

Web portal

Printer

Doc

Postal Office/ Courier

Success Story #3: Uni|e-Invoicing

28

• Compliant with the Greek Legislations• Automates & Improves the invoicing procedure• Secure / Trusted transmission and receipt of invoices• It informs the sender when the recipient downloads or open the

invoice

• Centralized invoice management• Can be applied to all issued invoices

• Reduces the traditional invoicing cost for B2B transactions - Printers Operation & Consumables - Archiving Infrastructure - Archiving / Retrieval Procedure - Preparation & Postal Services - Management

Success Story #3: Uni|e-Invoicing

Uni|Cloud success stories

Customer Type of Services

Major Financial Institution Disaster Site Hosting, Operations room

Major Shipping Organizations VDR, BCP, Multi hop, Uni-Desktop

ISP White labeling engagment

Media PaaSGovernmental Institution (EU) PaaS, PCaS

Manufacturing VDR, Uni-Desktop

More than 6 Financial Institutes PAYroll as a Service

Major ISV Provider PCaaS PCI Class