The most intuitive and comprehensive tool to manage your

subscriptions efficiently in the e-world!

The EBSCONET Subscription Management System is a multi-lingual

Web based tool designed to help subscription staff efficiently manage

their electronic and print journals.

Electronic Resource Management Bern, Februar 2007

Customer Benefits

• take control of the entire subscription management process

• receive a comprehensive overview of your subscription portfolio

• gain access to EBSCO’s title file with more than 300,000 titles

• get information on hundreds of publisher packages

• efficiently manage the access and registration of all e-journals and

packages

• track your activity and control your budget with a wide range of

reports.

• Title Search

• Title Information

• Orders

• Claims

• Reports

Electronic Resource Management Februar 2007

Users can limit a search to titles that are available for their location or can also expand within EBSCO’s active title file.

Multiple search options

Title Search

Every result list includes the original search function, and the results display in a clean, tabular format that can be used to dynamically sort or filter results.

Look for hundreds of publisher packages.Look for hundreds of publisher packages.

Title Search

• Title Search

• Title Information• Orders

• Claims

• Reports

Electronic Resource Management Februar 2007

Compare available formats for each title via an Alternative Format panel.

Links to related title data such as Access and Registration information and volume issue information display here.

Check whether a title is part of a Publisher Package and if the individual library has an order for that title.

Locate all bibliographical information.

Find information about customer’s subscribers that already subscribe to the order through EBSCO.

Title Information

Important information about the publisher policy

Rates shown in customer’s billing currency

Title Information

• Title Search

• Title Information

• Order Information• Claims

• Reports

Electronic Resource Management Februar 2007

• create your orders online

• retrieve crucial financial and invoice information

• view four years of order data

• quickly verify access model information, including archival rights and

registration details via an Access and Registration screen

• an Order Details page includes complete order details, invoice information,

claim history and adjustments, all viewable from a single screen. You can

link directly from claims listed on this page to a detailed claim view for more

information

• save staff time by eliminating the possibility of cancelling non-cancellable

titles.

Order Information

Multiple search options

All orders pending, active and expired are available from same search options.

Order Information

Order History provides the ability to update ILS, Fund Code, HEGIS and Purchase Order information.

Order Details

EBSCONET notifies you that the

publisher has advised the title is non-cancellable;

your CSR is notified via e-mail.

Internal comment fields are provided for making notes about a particular title.

• Title Search

• Title Information

• Orders

• Claims• Reports

Electronic Resource Management Februar 2007

Claims

• Claiming is possible for an individual title within a membership/combination

or package, reducing the time spent trying to find a title that comes with a

membership or in a package.

• Create your claim online for missing or back issues.

• View claim status and response.

• Add, edit or delete notes for the claim, including personal user notes.

• My Claims can be used to access and update claim history for the previous

two years.

Claims

Increased ordering and claiming capabilities provides you with a follow-up

claims management tool:

Interactive Claim Checker

- includes an export option to facilitate the resolution of a claim

- claim multiple issues via publication schedule

- track claim status and action items via Claim Notes (can be assigned to

staff or to your CSR).

Claim Checker

Claim Details

• Title Search

• Title Information

• Orders

• Claims

• Reports

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Reports

• Generate online reports in a variety of formats right from your desktop.

• Access EBSCO’s most popular serials management reports such as:

- Summary of Publications

- Subscriber List

- Collection Assessment Report

- E-Journal Access and Registration Report

- Publisher Package Report

- Claims Processed

- Current Subscriptions

- Historical Price Analysis

- JETS reports

- and Ownership/Access reports.

Reports

Reports

More features…

• Missing Copy Bank:

- Searches can include titles in the EBSCO Missing Copy Bank.

- A printable list of Missing Copy Bank titles is also accessible on

EBSCONET.

- Results can be sorted, filtered and used for title selection to place

orders for missing issues.

- Missing Copy Bank is a free service to EBSCO customers.

Missing Copy Bank

More features …

• Help site:

- EBSCONET contains context-sensitive help screens that can be

accessed from any EBSCONET page.

- How To demos guide you through major features as a form of recorded

training.

• Contact site:

- EBSCONET also provides customers with dedicated contacts to ensure

all needs are met.

Administrative Accounts

• Your institution can designate an EBSCONET administrator who

can create logins and control permission to various functions via

the User Administration feature.

• Accounts can be created and updated in real time:

• search user profiles by first or last name

• option to auto-generate an e-mail to new or edited user profiles with customer code, username and password information included

• name or e-mail changes to your administrator account are automatically sent to your EBSCO customer service representative.

Administration

• Set Options to modify your EBSCONET default settings, such as language, font size,

password prompts and more. Send e-mails to users with login information when

adding or editing a user’s profile.

• Set authorization levels for their individual users.

• Some of the User Authorization Options include:- disable the display of title cover images- set varying levels of access permissions for orders, claims, renewals, claim

checker, Missing Copy Bank and JETS Order Activity- select authorization for available reports- disable the ability to create new subscribers.

• Maintain customer’s user accounts and create customized users and allocate

authorization levels:- IP Authentication (view-only accounts) - login and password authentication.

Administration

Add, edit or delete users in EBSCONET very easily.

Users can manage their account preferences.

Every user can have different level

of authorization.

More Information / Contact

• For more information visit:

www.ebsconet.com.

• EBSCO Information Services GmbH

Sachsendamm 2-7, 10829 Berlin

Sabine Teichert

E-Mail: steichert@ebsco.com Tel.: +49 30 34005 0

Frank Bertsch

E-Mail: fbertsch@ebsco.com Tel.: +49 821 26236966

Electronic Resource Management Februar 2007