The Most Important ERP Capabilities

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1. Integration

ERP provides a fully integrated, intuitive platform through which you can analyze, monitor, and even conduct the majority of data-driven tasks. Through a single convenient portal, ERP collects, stores and administers data analysis, ensuring seamless communication within your organization.

2. Automation and Process Management

ERP can easily automate and monitor the majority of data-driven processes. For example, you can use ERP to manage everything from payroll, accounting and invoicing, to manufacturing, reporting, and sale statistics.

3. Data Analysis

ERP’s comprehensive data analysis allows your business to constantly collect important data, analyze information, and even apply findings. ERP analyzes data relating to all business operations, including client data, production statistics, sales data, and much more.

4. Reporting

ERP provides detailed reports that are intuitive, actionable and relevant. Additionally, it allows for complete traceability, ensuring that every error, inconsistency and questionable process can be traced, corrected and prevented.

5. Customer Service Management

With ERP, you can design and implement comprehensive customer care solutions. You can easily manage call centers, deploy online customer management tools, and gauge customer satisfaction. In addition, you can thoroughly evaluate staff performance based on a number of factors.

6. Accounting

Topping the list of key ERP capabilities are the accounting and financial management features. ERP platforms provide exceptionally strong tools to manage every aspect of sales and revenue for your business.

7. Back Office Functions

You can use ERP to manage and automate the majority of back office processes. Generally, these include time-consuming tasks such as payroll, scheduling, project assignments, client data management, and the majority of administrative functions.

8. Tracking

ERP provides comprehensive tracking capabilities. Just as an example, ERP capabilities allow you to track sales, production statistics, deliveries, procurement, and staff productivity. You can also generate customized barcodes and RFID tags.

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