the mobile data opportunity – finding the best spots in the food
TRANSCRIPT
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 1
April 17, 2008
Americas: Wireless
The Mobile Data opportunity – Finding the best spots in the food chain
Industry context
We view mobile data as the largest secular
growth opportunity in telecom. Beyond telecom,
this has the opportunity to replicate the transition
that happened from narrowband to broadband in
a wired world. In this report, we have worked with
our global counterparts to track the opportunity
from mobile operators to handset vendors,
infrastructure participants and beyond.
Source of opportunity
We forecast $205bn (~$80bn currently) in total
mobile data revenue by 2012 for companies in
our direct coverage universe.
Catalysts
*We expect smartphones will be 40% of North
American handsets by 2012, up from 11% today.
*Carriers are increasing smartphone subsidies, as
these devices expand ARPU.
*We believe standardization will increase
considerably, which lowers the barriers for
content providers and applications developers.
Top picks along the mobile data theme
Significant exposure to an underestimated mobile
data opportunity cuts across various parts of the
food chain. We recommend the following as top
picks in the context of the mobile data
opportunity: AAPL, BRCM, CCI, CSCO, DLB, DOX, GLUU, JNPR, QCOM, RIMM, SNCR, STAR, SVR, T, and VZ. We have created a
basket of the stocks mentioned here where high
liquidity and low volatility are the most
compelling (ticker: GSTHDATA).
Top pans along the mobile data theme
As data moves from fixed to mobile, companies
attached to legacy platforms will face the greatest
secular challenge. In this context, Wireline-only
telcos (CTL, EQ, FRP, Q), Cable & Satellite
(CMCSA, CVC, TWC, DISH, DTV), and legacy
vendors (ALU) are all negatively impacted. We
have created a basket of stock negatively
impacted (ticker: GSTHLGCY).
Risks
Delays in wireless data adoption.
RELATED RESEARCH
March 26, 2008 Americas: Communications Technology:
Transitioning CommTech coverage; lowering view to
Neutral
February 21, 2008 EMERGING TECHNOLOGY RESEARCH:
Technology area: Mobile Broadband: Introducing Emerging
Technology Research; WiMAX “Deep Dive”
November 23, 2007 Americas: Technology: Takeaways for
the Tech investor from recent VC trends
November 19, 2007 Americas: Towers: Raising Tower ests.;
swapping CCI (CL-Buy) for AMT (now Neutral)
October 15, 2007 Americas: Telecom Services: Taking a
bigger Byte: Sizing up the wireless data opportunity
Jason Armstrong, CFA (212) 902-8156 | [email protected] Goldman, Sachs & Co.
James Covello (212) 902-1918 | [email protected] Goldman, Sachs & Co. Sarah Friar (415) 249-7436 | [email protected] Goldman, Sachs & Co. James Mitchell, CFA (212) 357-1849 | [email protected] Goldman, Sachs & Co.
The Goldman Sachs Group, Inc. does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision. Customers in the US can receive independent, third-party research on companies covered in this report, at no cost to them, where such research is available. Customers can access this independent research at www.independentresearch.gs.com or call 1-866-727-7000. For Reg AC certification, see the text preceding the disclosures. For other important disclosures go to www.gs.com/research/hedge.html. Analysts employed by non-US affiliates are not required to take the NASD/NYSE analyst exam.
The Goldman Sachs Group, Inc. Global Investment Research
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 2
Table of contents
Analyst contributors 3
Overview: The Mobile Data Opportunity – Finding the Best Spots in the Food Chain 4
Gating factors to mobile data adoption starting to be unlocked 9
Mobile operators (Armstrong, Malat): Finally ready to deliver 12
Smartphones: unlock next layer of opportunity 15
Infrastructure: Higher bandwidth data means more demand 26
IT Services (Grausam): Transaction monetization 35
Content: Interface improvements accelerate content migration to mobile 38
Private companies: Broad-based activity related to mobile data opportunities 50
Disclosures 54
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 3
Analyst contributors
Exhibit 1: Analyst contributors
Jason Armstrong, CFA James Covello Seogju Lee James Schneider, Ph.D. Goldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & [email protected] [email protected] [email protected] [email protected] York: 1-212-902-8156 New York: 1-212-902-1918 New York: 1-212-902-6785 New York: 1-917-343-3149
David C. Bailey Sarah Friar Thomas D. Lee Jennifer Watson, CFAGoldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & [email protected] [email protected] [email protected] [email protected] York: 1-212-902-6834 San Francisco: 1-415-249-7436 New York: 1-212-902-2066 New York: 1-212-357-7937
Tim Boddy Elizabeth W. Grausam, CFA Michael Liddell, CFA Mark Wienkes, CFAGoldman Sachs International Goldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & [email protected] [email protected] [email protected] [email protected]: +44 (20) 7552-1036 New York: 1-212-357-4831 New York: 1-212-357-9111 New York: 1-212-357-1986
Joey Cheng Craig Hettenbach Scott Malat, CFA Sasa Zorovic, Ph.DGoldman Sachs (Asia) L.L.C. Goldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & [email protected] [email protected] [email protected] [email protected]: +886 (2) 2730-4186 New York: 1-212-902-9959 New York: 1-212-902-6708 New York: 1-212-357-3948
Ingrid Chung Simona Jankowski, CFA James Mitchell, CFAGoldman, Sachs & Co. Goldman, Sachs & Co. Goldman, Sachs & [email protected] [email protected] [email protected] York: 1-212-902-2360 San Francisco: 1-415-249-7437 New York: 1-212-357-1849
Source: Goldman Sachs Research.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 4
Overview: The Mobile Data opportunity – finding the best spots in the food chain
We view mobile data as the largest secular growth opportunity in telecom. With nearly $20 billion spent in the most recent
spectrum auction, carriers are clearly positioning for the next leg of growth in mobile data. The revenue potential is
enormous and there will be several seats at the table.
There are seemingly endless opportunities in the food chain for mobile data. In this report, we focus on core areas of our research
coverage, where mobile data is either a significant opportunity, a threat or something in between. This is not meant to be an
exhaustive list, but rather a comprehensive view of where we believe opportunities exist across our US coverage universe.
Our analysis of the opportunity surfaces three key points:
(1) In our collective coverage universe, we forecast $205 billion in annual run-rate revenue attached to mobile data by 2012, up from under ~$70 billion currently in annual revenue. The greatest absolute exposure is centered on carriers and
handset vendors, with each expected to generate between $60 billion (in the U.S. alone) and $70 billion, respectively, in revenues in
2012. The greatest relative exposure belongs to the infrastructure providers, with 52% revenue exposure in 2012. The highest
forecast compound annual growth rates are expected to be attached to Internet mobile search, with over 100% CAGR in industry
revenues forecast.
(2) Our smartphone forecasts highlight potential for acceleration in data growth. Networks and handsets have both
evolved to a point where functional mobile data is becoming the reality. The iPhone has been a game-changer in the U.S., raising
the bar for competitive handset launches. The larger screen size and improved user interface of these new devices are helping to
more closely match the user experience in the wireless world with that of the wired world. In our forecasts, we expect 40% of handsets purchased in 2012 in North America to be smartphones. For reference, AT&T says that currently 13% of
subscribers in the base have smartphones, and we estimate that 11% of North America handsets are smartphones. Smartphones
are benefiting from increasing carrier promotions and subsidies, given the incentive of higher average revenues per user (ARPU).
(3) Standards convergence drives upside. Lack of standardization has been a significant deterrent to the adoption of mobile
data. However, developments at various points in the food chain are set to simplify. For instance:
• The top two domestic carriers, AT&T Wireless and Verizon Wireless, which have always been on different technology
platforms, have recently spent over $16 billion in spectrum auctions with the spectrum earmarked for migration to a
common LTE technology platform in 2010.
• In addition, relative to prior generation devices, we believe the smartphone market will be far more concentrated in the
hands of a few select vendors.
• Finally, we believe that similar to the wired world, greater standardization at the operating system level will be realized. In
part, this will track increases in handset supplier concentration.
-> Overview
Gating factors
Mobile operators
Devices
Infrastructure
IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 5
Exhibit 2: Our Goldman Sachs mobile data top picks basket is comprised of companies from across the mobile data value chain
The mobile data value chain
*MSFT - We are currently Not Rated given Yahoo! deal *Basket stocks exclude names where there are liquidity (trading) limitations.
Wireless Carriers
Devices
Back office
Content
Infrastructure
Operating Sys
Telco Equipmt / Semis
Towers
Telecom IT Services
Backhaul
Music / video
Gaming
Handsets
Mobile Internet
Semiconductors
Enterprise Apps
Participants
BRCM, QCOM, Mediatek, TXN
MSFT, RIMM, PALM, Symbian
RIMM, AAPL, HTC, NOK, MOT, PALM
GOOG, AOL, YHOO, EBAY, AMZN, RNWK, IACI
WMG, DIS, VIA.B, NWS, DLB
GLUU, ATVI, ERTS, THQ
ORCL, SAP, CRM, SFSF, TLEO, KNXA, MSFT
CCI, AMT, SBAC
DOX, NSR, SNCR, SVR
T, VZ, S
CSCO, JNPR, ALU, NOK, ERIC, STAR, ADI, LLTC, AMCC, ALTR,
PMCS, XLNX
Top stocks to monetize mobile data (bolded stocks part of basket)
FTWR, T, VZ, Q
CSCO, JNPR, STAR
DLB
CCI
QCOM, BRCM
DOX, SNCR, SVR
GLUU
RIMM, AAPL
Consumer / EnterpriseSpend
MSFT*
T, VZ
Source: Goldman Sachs Research.
Potential winners
The winners we believe are the companies best positioned to be at the forefront of the migration from a wired broadband world to
a mobile broadband world.
In terms of service providers, this means companies with scale wireless businesses, where next-generation networks have been
deployed and where companies have the financial flexibility and business sense to aggressively subsidize smartphones to
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 6
accelerate adoption in the base. AT&T, Verizon and Sprint fit the profile. Although from an investing perspective, AT&T and
Verizon have the clearest path towards monetizing mobile data platforms.
On the device side, the biggest opportunity accrues to companies that are attached to smartphone deployment. RIMM and Apple amongst North American companies (along with the likes of Nokia and HTC abroad), lead the charge on the devices, with
Qualcomm and Broadcom likely beneficiaries on the component side (along with the likes of Mediatek abroad), and Microsoft
increasingly extending its presence into mobile operating systems.
With content as the next layer, we believe the key participants will include a mix of the traditional and upstart. We believe
Google has the best opportunity in mobile search. Music and gaming form the primary opportunities from a content perspective,
with key opportunities being companies such as Dolby for music playback and pure-play Glu Mobile on gaming.
Finally, on the core infrastructure side, IT services companies, next-generation equipment providers, the Towers, and backhaul
providers all stand to benefit from accelerating mobile data growth. We favor Cisco as the leading provider of next generation
equipment, as well as Juniper and Starent with a longer-term view. We favor exposure to IT Services through Amdocs, Syniverse, and Synchronoss, each with very high forecast exposure to mobile data. We also like the Towers broadly, with our
preference being Crown Castle given higher urban exposure, where mobile data growth will be strongest.
Exhibit 3: Price targets and key risks for potential beneficiaries from the shift to wireless data
in US$
Potential wireless data winners included in our Long basket (GSTHDATA)Company Ticker Rating Price target Timeframe Key risks
Amdocs DOX Buy $45.00 6-month Customer concentration / lumpy pipeline-to-backlog conversion.Apple AAPL Buy $175.00 12-month Shares carry a multiple higher than group, exposing them to broader market de-riskingAT&T T Conviction Buy $50.00 12-month Economic risks spreading to enterprise and wireless./ IPTV platform technology riskBroadcom BRCM Buy $32.00 6-month Ability to drive revenues in cellular/core markets demand trends/new product successCisco CSCO Conviction Buy $29.00 6-month Slowdown in IT and carrier spending / deceleration in emerging marketsCrown Castle CCI Conviction Buy $50.00 12-month Potential pressure in wireless end market / delay in AWS rollout.Dolby DLB Buy $55.00 6-month Exposure to consumer spending / PC OEMs no longer paying for 3rd party ISVsJuniper JNPR Neutral $25.00 6-month Slowdown in carrier spending / weakening in JNPR's competitive positioningQUALCOMM QCOM Buy $44.00 6-month Changes to the royalty rate / increased WCDMA chipset competitionResearch In Motion RIMM Buy $130.00 6-month Lower enterprise IT spend / increased competition Syniverse SVR Neutral $19.00 6-month Verizon contract re-pricing / BSG Wireless acquisition integrationVerizon VZ Neutral $46.00 12-month Macro risk from the economy / Industry worst residential line loss
Potential wireless data winners not included in our Long basket (GSTHDATA) Company Ticker Rating Price target Timeframe Key risks
Glu Mobile GLUU Neutral $7.50 12-month Resurgent revenue growth is the primary upside risk to our price target.Microsoft MSFT Not Rated N/A N/A N/AStarent Networks STAR Neutral $14.00 6-month Increased competition / high customer concentration / lumpy order patternsSynchronoss SNCR Buy $38.00 6-month Customer concentration at AT&T Mobility / customer integration
Source: Company data, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 7
Revenue opportunity
Mobile data has the opportunity to be a large driver across many industries. Not surprisingly, mobile operators and device markers
will dominate the absolute revenue opportunity. However, on a relative basis, the story changes, with Infrastructure providers, IT
services, and Towers very well positioned to benefit from the platform shift to wireless. In Exhibits 4 and 5, we highlight our
forecasts for the total 2012 mobile data revenue opportunity by sector, and then also demonstrate what mobile data is expected to
represent as a percent of total segment revenues, in order to highlight relative importance by sector.
Exhibit 4: Mobile operators and device makers should take an outsized
portion of the mobile data revenue opportunity.
2012E mobile data revenue opportunity in our U.S. coverage universe, in $bn
Exhibit 5: We note that potential mobile data revenue could have the largest
relative impact on Infrastructure, Devices and IT Services.
2012E mobile data revenue opportunity as a % of industry revenue
$0
$10
$20
$30
$40
$50
$60
$70
$80
Rest of world $50.8 $26.8 $3.3 $5.4 $4.2 $3.8 $2.3 $1.2 $1.2
U.S. $69.9 $14.9 $10.2 $4.1 $1.6 $1.1 $1.1 $1.5 $0.6 $0.3 $1.5
Wireless carriers Smart phones Infrastructure Music/video Semiconduct
ors Gaming Enterprise applications Mobile search Telco IT
servicesOperating systems Towers
52%
36% 35% 35%31%
29%
16%
7%5% 4%
2%0%
10%
20%
30%
40%
50%
60%
Infrastr
ucture
Smart phones
Teleco
m IT se
rvice
sWire
less c
arrier
s
Towers
Gaming
Music/vi
deoMobile
searc
hOpera
ting sy
stems
Enterpris
e applic
ations
Semico
nductors
Source: Goldman Sachs Research estimates.
Source: Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 8
Potential losers
Wireline telecom – Wireless substitution set to increase, and could cut into data as well. In recent history, an average of
2% of households cut the cord every year, opting for wireless as their primary connection. A challenging economic cycle we believe
will accelerate this rate of erosion. The greater the functionality of mobile phones, including mobile data accessibility, the lower the
stickiness factor of wireline phones. Wireline-centric companies, attached mostly to consumer, include CenturyTel, Embarq,
Fairpoint, and Qwest in our coverage universe.
Cable & Satellite – Content finding other modes of distribution that cable & satellite companies do not control. AT&T
and Verizon will increasingly drive a “3 screens” approach, with content distributed through traditional TV, Internet, and now
mobile platforms. This poses a threat to incumbent video providers due to potential disintermediation and also threatens Cable’s
wired broadband and telephony business. We believe this will force risky partnerships, such as potential Sprint/Cable WiMAX joint
ventures, or eventual outright ownership of wireless. Either scenario will present an overhang. Losers in this scenario include
Comcast (CMCSA, Neutral), Cablevision (CVC, Neutral), Time Warner Cable (TWC, Neutral), DirectTV (DTV, Buy), and DISH Network
(DISH, Neutral) are losers.
Legacy infrastructure – Vendors attached to legacy mobile platforms without a migration path to 3G and beyond will suffer. For instance, Motorola, which at one point built a dominant handset position behind the strength of its industrial design
capabilities (producing products such as the RAZR), will continue to lose share as smartphones take over the handset mix (where
the focus is more on usability and software applications). (deleted text) Alcatel-Lucent is the industry leader in wireline legacy
switching (which we expect to decline steeply) and in CDMA wireless equipment, which will be gradually replaced by WCDMA / LTE.
Its market share in WCDMA is currently only 3%, suggesting significant long-term market share loss.
Exhibit 6: Price targets and key risks for potential losers from the shift to wireless data
in US$
Potential wireless data losers included in our Short basket (GSTHLGCY)Company Ticker Rating Price target Timeframe Key risks
Alcatel-Lucent ALU Sell $5.79 6-month Higher-than expected sales / a recovery in bond yields or additional restructuringCenturyTel CTL Sell $35.00 12-month Accretive M&A / larger than expected dividend hike.Comcast CMCSA Neutral $22.00 6-month Increased capex / cash for retrans / competition / further macro slowdownDirecTV DTV Buy $30.00 6-month Competition from cable and RBOCs / decreasing HD advantage / loss of NFLDISH Network DISH Neutral $33.00 6-month Competition from cable and RBOCs / fewer gross adds due to macro slowdownEmbarq EQ Neutral $43.00 12-month Accretive M&A / dividend increaseFairpoint FRP Conviction Sell $6.00 12-month Ample dividend support for now / index buyingQwest Q Sell $5.50 12-month Bigger than expected buyback / consolidationTime Warner Cable TWC Neutral $29.00 6-month RBOC video threat pressuring ARPUs / higher capex / further macro slowdown
Potential wireless data losers not included in our Short basket (GSTHLGCY)Company Ticker Rating Price target Timeframe Key risks
Motorola MOT Not Rated N/A N/A N/A
Source: Company data, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 9
Gating factors to mobile data adoption starting to be unlocked
The strength of the user experience will dictate the growth opportunity in wireless data. In that respect, we believe the key
gating factors involve network presence, pricing and handset selection—all of which point to significant data uptake in
coming years. Data pricing has become relatively affordable, with text messaging packages starting at $5 per month, phone
Internet access at roughly $15, and laptop card access at $50-$60. Lastly, we expect smartphones to account for 40% of all
handsets by 2012.
Networks moving to 3G and beyond
We believe that large 3G rollouts should drive data adoption, while 4G rollouts should provide the next boost in the 2010-2012
timeframe. Exhibit 7 illustrates the current 3G rollouts from the national carriers. Following recent rollouts by all carriers, 65%-80%
of US subscribers currently have access to 3G services at AT&T, Verizon, and Sprint. T-Mobile plans to launch 3G services in 2008
using its AWS spectrum.
We expect a large amount of 700MHz spectrum to be used for 4G services, which should drive the next leg of data adoption. AT&T
and Verizon’s combined bids of $16 billion made up over 80% of the spectrum purchased in the recent auction. AT&T and Verizon
management have noted that they expect to use this spectrum specifically to build out their 4G networks.
Exhibit 7: 3G services are largely deployed and 4G services are already being planned
3G and 4G plans by carrier
3G POPs covered 3G Notes 4G Update
AT&T ~200mnHSDPA available in 270 cities and the company expects to be in 350 cities by the end of 2008. We estimate the 3G network covers approximately 200mn POPs.
Plan to deploy LTE (2010-2012E)
Verizon 242mn EV-DO Rev A network covers 242mn POPs as of Dec 31, 2007 Plan to deploy LTE (2010-2012E)
Sprint 234mn EV-DO covers nearly 234mn POPs as of Dec 31, 2007. EV-DO Rev A network covers 82% of CDMA network.
Plan to deploy WiMax (test markets with ~15mn POPs underway). Future expansion plans remains uncertain.
T-Mobile Currently launching Currently deploying 3G network on AWS spectrum in a phased launch through 2008.
Have not announced 4G strategy, but we expect them to converge to LTE.
Source: Goldman Sachs Research estimates, company filings.
Overview
-> Gating factors
Mobile operators
Devices
Infrastructure
IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 10
Pricing opening up the pipe
We believe the lower price points for data usage should drive adoption. We note that text messaging packages actually start at $5
per month depending on usage, while mobile internet access (unlimited) prices at ~$15 per month. In addition, unlimited $99 voice
plans from Sprint and T-Mobile include unlimited text (and data from Sprint).
iPhone proves that handsets are key in driving the customer experience
We expect smartphones to improve the customer experience and drive significant data adoption uptake. We expect smartphones
to account for 40% of handsets sold in North America by 2012, up from roughly 11% today (see Exhibit 8). We believe the rapid
iPhone adoption highlights the demand for more powerful, intuitive devices. We note that at our recent Goldman Sachs Tech
Symposium in February, Apple reaffirmed that the company is on track to meet its 10mn iPhone unit sales target for calendar 2008.
While we expect those shipments to be more backend-loaded, we continue to look for 11 million units for the year.
Interoperability slowly improving, likely through market share consolidation
One of the biggest barriers to mobile data adoption has been the lack of common operating systems and middleware in devices –
today, mobile content developers need to make several hundred versions of each game, ringtone, etc. given the multiple standards
used by almost every handset vendor. For example, Nokia has Series 40 phones with a proprietary operating system, as well as its
Symbian O/S-based Series 60 phones and a few Linux-based models. Motorola uses several versions of its own proprietary O/S as
well as making Microsoft-based, Linux-based, and Symbian/UIQ-based products. In Japan, the success of mobile data reflects the
determination by DoCoMo and KDDI to enforce the use of common O/S and interfaces on handset vendors.
Moving forward we expect the market to concentrate around a small number of platforms (Symbian, Windows Mobile and
potentially Apple, Blackberry, BREW and Linux), driven by natural market share consolidation as barriers to entry in smartphones
are high and few existing handset vendors will be able to afford the investment required. Greater operator discipline in handset
selection will also be important. In addition, from the network side interoperability will be enhanced by the development of the IP
Multimedia Subsystem (‘IMS’) standard, a common SIP-based architecture for delivering multimedia services across both fixed and
mobile networks.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 11
Exhibit 8: We expect Smartphone sales to dramatically increase in coming years
Smartphone penetration in North America
-
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
2003 2004 2005 2006 2007 2008E 2009E 2010E 2011E 2012E
Nor
th A
mer
ican
sm
artp
hone
s (m
n)
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Nor
th A
mer
ican
sm
artp
hone
s as
a %
of t
otal
han
dset
s
Smartphone Units Smartphone Penetration
Source: Goldman Sachs Research estimates, IDC.
Content and applications likely to improve dramatically once key gating factors are overcome
We expect the availability of attractive, easy to use and interoperable devices combined with affordable high-speed networks will
finally kick-start the development of compelling mobile content and applications, offering far greater choice and quality than the
ringtones, basic games and text-based services (e.g., horoscopes, etc.) available to users today. In addition to paying for Internet
access we expect wireless users to adopt existing ‘wired’ Internet services such as web-browsing, search, email, music, instant
messaging and social networking in large numbers, and also anticipate growth in new context-based services (e.g., navigation and
location based search), rich multimedia content (e.g., games, videos) and a host of enterprise applications (e.g., machine-to-
machine communications).
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 12
Mobile operators (Armstrong, Malat): Finally ready to deliver
Summary of the mobile opportunity
For the mobile operators, the push for network capabilities and spectrum depth has provided the building blocks for substantial
growth in mobile data. This provides a strong platform as smartphones increasingly penetrate the base. With mobile data revenues
dominated by text messaging at this point, the next leg of growth will have higher capital intensity, but also carry greater
monetization opportunities.
By 2012, we expect mobile data revenues for US carriers to reach $70 billion, up from $19 billion in 2007. Upgraded networks and
devices should drive increased opportunity for Internet access, gaming, music, mobile video, text messaging, and laptop data cards.
In addition, our analysis does not include potential advertising or other mobile applications (e.g. Location-based services, buddy
functions, e-Commerce opportunities, machine to machine), which potentially could further increase the revenue opportunity.
Top down revenue opportunity
• Text messaging is the largest piece: Text messaging has the highest penetration level among current mobile users at over
38% at the end of 2007. We expect text messaging to equate to an $19 billion opportunity by 2012, up from $7 billion in 2007.
• Expect Internet access to be the next big driver of growth: We expect Internet access to be a $22 billion business in
2012, up from $4 billion in 2007. Game-changing devices such as the iPhone with easy to use functions are beginning to
change the Internet experience for mobile subs, and we expect other equipment manufacturers to roll out challengers to the
iPhone, which should drive increasing mobile data usage.
• Blackberry service continues to grow: We expect Blackberry service to drive close to $15 billion of revenue to mobile
operators by 2012, up from $3 billion in 2007.
• Laptop data cards catching on: We expect laptop data cards to drive close to $9 billion in revenues by 2012, up from $3
billion in 2007.
• Gaming, Music, Mobile Video: We expect these applications to combine for $6 billion in revenues by 2012, up from $2
billion in 2007.
Overview
Gating factors
-> Mobile operators
Devices
Infrastructure
IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 13
Exhibit 9: Carrier opportunity – our bottoms-up analysis helps to frame the data market size for mobile operators
2007E 2008E 2009E 2010E 2011E 2012ETotal US population ('000s) 303,000 306,030 309,090 312,181 315,303 318,456Total US subs ('000s) 255,396 270,480 282,298 292,326 301,104 308,259
Application penetration Text messaging 38.0% 50.0% 60.0% 65.0% 67.5% 69.0%Internet access 14.1% 20.4% 30.5% 37.0% 39.8% 41.8%Gaming 3.5% 5.2% 6.8% 8.0% 8.3% 8.5%Music (ringtone/song) 12.5% 13.0% 13.0% 13.0% 13.0% 13.0%Mobile video 2.0% 3.5% 4.5% 5.0% 5.5% 5.8%Laptop data cards 1.8% 2.3% 2.8% 3.3% 3.8% 4.0%Blackberry service 3.0% 4.4% 7.2% 8.3% 8.9% 9.1%
Implied subs ('000s)Text messaging 97,050 135,240 169,379 190,012 203,245 212,699Internet access 35,994 55,198 86,088 108,224 119,756 128,853Gaming 8,910 14,004 19,192 23,462 25,089 26,208Music (song/ringtone) 31,924 35,162 36,699 38,002 39,144 40,074Mobile video 5,108 9,467 12,703 14,616 16,561 17,725Laptop data cards 4,469 6,086 7,763 9,501 11,291 12,330Blackberry service 7,677 12,015 20,192 24,230 26,653 27,986
Revenue Opportunity (in $US millions)Text messaging $7,094 $10,453 $13,708 $16,173 $17,697 $18,717Internet access $4,498 $8,207 $12,716 $17,488 $20,518 $22,375Gaming $452 $687 $996 $1,280 $1,457 $1,539Music (song/ringtone) $719 $805 $862 $896 $926 $951Mobile video $669 $1,312 $1,995 $2,459 $2,806 $3,086Laptop data cards $2,509 $3,800 $4,986 $6,215 $7,485 $8,504Blackberry service $3,347 $5,317 $8,696 $11,994 $13,739 $14,753
Projected US wireless data revenues $19,288 $30,581 $43,959 $56,504 $64,627 $69,924% growth 58.6% 43.7% 28.5% 14.4% 8.2%
Subscriber count
Data servicepenetration
rates
Dataservice
subscriber buckets
Subscriber revenue
Source: Goldman Sachs Research estimates.
Our estimate of the carrier opportunity is based on a bottoms-up analysis of penetration rates and price points by application.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 14
Quantifying the opportunity – what’s already in the estimates
At our Communacopia conference and recent CTIA conference, AT&T and Verizon were bullish on the mobile data opportunity, with
both mentioning that investors are underestimating the potential. In addition, on their recent conference call following the
conclusion of the 700Mhz auctions, Verizon set expectations for data to make up over 50% of service revenues over the long-term,
well above our 33% estimate by 2012E. We believe current Street estimates are largely driven by percentage of total ARPU instead
of a ground up analysis of penetration rates and price points by application. As a result, we do not believe long-term estimates
factor in the potential effects of a number of important data applications (i.e., laptop cards, gaming, music, mobile video). In
addition, machine-to-machine applications (M2M)—which Verizon specifically highlighted as a large opportunity—are not factored
into our estimates or consensus. Examples of potential M2M applications include fleet management, telematics, and point of sale.
Investment themes / top picks
AT&T (T, CL-Buy): Headstart in data demand thanks to iPhone. Across the carriers, AT&T is best positioned to gain a
disproportionate share of the mobile data revenue opportunity in the near-term given the strength of its multi-year exclusive iPhone
offering. Currently, iPhone users sign up for at least a $20 data bundle that includes 200 text messages and unlimited Internet
usage, which is cheaper than peer offerings. The offering eases subscribers into trying out new data features over the two years of
the contract, and should cultivate a base of subs who will find it hard to go back to more traditional offerings.
Verizon (VZ, Neutral): Network quality should make upselling easier: We expect Verizon to be the other key beneficiary of
the increase in mobile data usage as well over time. Given its traditional focus on network quality, it should be easier to upsell its
subs onto data services and thus we expect its data ARPU to increase with AT&T's in lockstep over time despite its current lack of a
"game-changing" device.
Key Risks
(1) Recent unlimited voice and data plans could limit data ARPU growth; (2) Content providers and device manufacturers may be
able to sell directly to consumers/enterprises and bypass mobile operators.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 15
Smartphones: unlock next layer of opportunity
1. Handsets (Boddy, Cheng, Jankowski, Lee T.)
By 2012, we expect the smartphone market to reach 362 million units (which represents 20% of the total handset market), up from
114 million in 2007 (10% of overall handset units). Intense focus from mobile operators to increase their data subscribers (resulting
in higher handset subsidies compared to traditional handsets), more affordable smartphone devices (driven in part by lower
component costs), and increased consumer appetite for mobile applications such as traditional Internet access, wireless email, GPS
applications, and gaming should drive increased demand for smartphone devices globally. Additionally, with Apple, RIM, HTC and
Nokia “setting the bar” and their flagship smartphone products (iPhone, Curve/Pearl, Touch/Diamond, N95), we believe other
handset vendors are likely to spend an increasing amount of time on developing compelling smartphones, which should help spur
overall smartphone demand.
Exhibit 10: Smartphone penetration globally, 2003-12E Exhibit 11: Smartphone Regional Mix, 2003-12E
-
50
100
150
200
250
300
350
400
2003 2004 2005 2006 2007 2008E 2009E 2010E 2011E 2012E0%
5%
10%
15%
20%
25%
North America Rest of world Smartphone Penetration
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2003 2004 2005 2006 2007 2008E 2009E 2010E 2011E 2012E
North America Western Europe Asia Pacific Japan ROW
Source: Company data, IDC, Goldman Sachs Research estimates.
Source: Company data, IDC, Goldman Sachs Research estimates.
Overview
Gating factors
Mobile operators
-> Devices
Infrastructure
IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 16
Top-down revenue opportunity
• We expect total smartphone revenues to reach $66bn in 2012, which represents a 5-year CAGR of 13% from 2007-12.
This compares to handset revenue growth of 4% during the same period. We are assuming typical ASP erosion associated with
high-end handsets (roughly 10% year-on-year decline) as we estimate smartphone ASPs in 2012 to be $182, down from $307 in
2007. This compares to handset ASPs of $104 in 2012, down from $135 in 2007.
• Asia represents the largest opportunity: We expect Asia (including Japan) to be the largest smartphone market at 142
million in 2012 (39% of the total smartphone market). In terms of smartphone penetration (% of total handsets), we estimate
that 17% of the handset market in Asia will be smartphones. Key beneficiaries include Nokia, RIM, Samsung and HTC.
• North America and Western Europe expected to see solid growth: In developed markets, we expect North America and
Western Europe to see solid smartphone adoption reaching 161 million units in 2012 (45% of the total smartphone market),
based on 40% smartphone penetration both in North America and Western Europe. Key beneficiaries include Nokia, RIM,
Samsung, and HTC.
• Microsoft-based devices expected to see the fastest growth: We expect Microsoft-based devices to reach 72 million
units in 2012 (5-year CAGR of 43%) as Microsoft gains steady traction with consumers/prosumers, small and mid-size
businesses, and potentially larger enterprises. Vendors likely to benefit include HTC and Samsung, and to a lesser degree
Motorola and Palm.
• Blackberry not far behind: Blackberry-based devices are expected to see continued strong growth, reaching 58 million units
in 2012 (5-year CAGR of 39%). Key points driving the growth are increasing adoption of wireless email (current wireless email
penetration likely around low to mid single digits) and expansion of new distribution channels.
• Nokia less of a beneficiary: We expect Nokia will benefit from smartphone growth, which should slow ASP declines and
drive new services revenues for Ovi. However, we believe this is already largely reflected in estimates, and expect Nokia to be a
potential modest market share loser in smartphones to Apple, RIM and Microsoft-based devices.
Investment themes/top picks
• Research in Motion (RIMM, Buy): Clear leader in smartphone market; Momentum likely to continue. RIM’s
leadership in offering a best-in-class wireless email platform and its ability to offer compelling smartphone devices makes it
well positioned to benefit from the growing trend in mobile data adoption. Other key points supporting our positive view: (1)
we are still early stages of wireless email adoption in both enterprise and consumer segments, (2) we believe that the company
is seeing strong distribution channel expansion outside the US (Latin America, Eastern Europe and China), and (3) the
acceleration in subscriber growth is likely to drive a healthy replacement market.
• QUALCOMM (QCOM, Buy): Benefits from increased mobile data adoption through 3G handset royalties and 3G chipset sales. We favor QUALCOMM based on: (1) strong 3G handset unit growth needed to support increased mobile data
adoption, benefiting QUALCOMM’s licensing business, (2) market leadership in 3G baseband chipsets, which is likely to result
in market share gains, (3) current discount in the shares based on the unlikely scenario that Nokia never makes a royalty
payment to QUALCOMM.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 17
• Apple (AAPL, Buy): 3rd-party applications should continue to keep iPhone ahead of the smartphone pack. We
expect Apple to exceed its 10mn iPhone unit target for calendar 2008 fueled by a new 3G platform (expected to be launched in
June), additional international carrier agreements, and the rollout of 3rd-party applications. We think that the largest contributor
to Apple’s leadership in the smartphone market is its use of Mac OS X on iPhone which is the same operating system used with
its Macs and the iPod Touch. In addition to driving R&D efficiencies for the company, the use of a common, proven operating
system across multiple platforms should enable Apple to innovate and add new features at a faster pace than competing
smartphones. One example of this leadership is that we expect a broad array of 3rd-party applications to be available on iPhone
by year end, including Spore from Electronic Arts, Epocrates, AOL’s Instant Messenger, and salesforce.com. These
applications will continue to set iPhone apart from other smartphone offerings and provide a new revenue stream for Apple as
it captures 30% of the purchase price for all 3rd-party applications downloaded onto the iPhone through the company’s online
iTunes store.
• HTC (one to consider internationally – Conviction List pick): Leverage dual engine Microsoft and Google to ride on mobile broadband growth trend: HTC’s leadership position on Microsoft provides a foundation for a strong global
carrier franchise from 2G to 3G. Additionally, the company is continuing to expand its leadership into the Google platform, with
the first Google-based smartphone slated for 2H08. With the upcoming Diamond launch (on May 6th in London), HTC is setting
itself a new milestone to further enrich user experience by stylish form factor and innovative user interface, and ultimately turn
itself from Function to Fashion, enlarging its market segment from professional to mass consumers. We believe Diamond will
further enhance HTC brand recognition and, with 5 to 10 carriers already signed on, aims to be the best seller in HTC history
with 4mn+ units.
Key Risks
(1) Lack of new, compelling applications or services to drive need for smartphones, (2) Slower enterprise IT spending, which would
impact adoption of wireless email-based smartphones, (3) Prolonged macroeconomic slowdown, negatively impacting consumer
spending. Smartphones likely to be viewed as more discretionary.
Overview of the handset market
After five consecutive years of robust handset growth (5-year CAGR of 22% from 2002-2007), we expect handset unit growth to
decelerate to a 9% CAGR in 2007-2012. We continue to expect strong emerging markets subscriber growth – we now model 5.6
billion subscriptions globally by 2012, supporting 9-10% long-term handset unit growth. We note that this expectation is clearly at
risk if economic growth slows in emerging markets, while rising input costs, especially food prices, also represent a significant risk
to operators’ efforts to reach ever-lower income thresholds in these markets.
While the broader handset market is expected to grow only 9% annually over the next five years, we believe the smartphone
market will grow much faster at a 5-year CAGR of 29%.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 18
Exhibit 12: Handset Volume vs. Value Growth
10%+ unit growth vs. 3-5% value growth
Exhibit 13: Replacement market - Emerging vs. Developed
Replacement market in developing regions expected to drive growth through
0
200
400
600
800
1,000
1,200
1,400
1,600
2003 2004 2005 2006 2007E 2008E 2009E 2010E
Han
dset
uni
ts (m
n)
0%
5%
10%
15%
20%
25%
30%
Gro
wth
(%)
Volumes (mn) Value growth Volume growth
-100
100
300
500
700
900
1,100
1,300
1,500
2003 2004 2005 2006 2007E 2008E 2009E 2010E
Emerging markets replacement handsetsHandsets for net addsDeveloped market replacement handsets
Source: Gartner, Goldman Sachs Research estimates.
Source: Gartner, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 19
Exhibit 14: Global handset industry model
2006 2007E 2008E 2009E 2010E 2011E 2012E 2006 2007E 2008E 2009E 2010E 2011E 2012E
Units Handset unit growthWestern Europe 171 178 168 172 182 191 198 Western Europe 8% 4% -6% 2% 6% 5% 3%North America 161 168 165 172 184 193 206 North America 12% 4% -2% 4% 7% 5% 7%Latin and Central America 119 133 143 155 161 170 179 Latin and Central America 15% 12% 7% 8% 4% 5% 6%Asia 342 430 511 592 672 771 843 Asia 36% 26% 19% 16% 14% 15% 9%
of which China 127 157 188 225 257 284 310 of which China 27% 23% 20% 20% 14% 10% 9%of which India 60 74 93 127 150 196 222 of which India 109% 24% 27% 36% 18% 30% 13%
Eastern Europe 107 108 110 113 125 136 145 Eastern Europe 30% 1% 2% 2% 10% 9% 7%Africa 48 66 77 90 101 110 116 Africa 30% 36% 17% 17% 11% 9% 5%Middle East 36 51 54 61 70 74 82 Middle East 29% 41% 6% 12% 15% 6% 11%Total 985 1,135 1,230 1,355 1,495 1,645 1,768 Total 22% 15% 8% 10% 10% 10% 7%
Total Subscribers PenetrationWestern Europe 427 455 476 494 508 522 531 Western Europe 109% 116% 121% 125% 128% 132% 134%North America 251 272 288 304 321 338 358 North America 76% 82% 86% 90% 94% 98% 103%Latin and Central America 308 373 424 471 512 551 590 Latin and Central America 58% 69% 77% 85% 91% 97% 102%Asia 1,034 1,332 1,624 1,939 2,244 2,564 2,877 Asia 29% 36% 44% 52% 59% 67% 74%
of which China 446 527 619 720 819 919 1,020 of which China 34% 40% 47% 54% 61% 68% 75%of which India 137 208 289 399 508 643 770 of which India 13% 19% 26% 35% 45% 56% 66%
Eastern Europe 284 325 355 379 401 423 444 Eastern Europe 70% 80% 88% 94% 99% 105% 110%Africa 195 263 322 374 426 468 508 Africa 24% 31% 38% 43% 48% 52% 55%Middle East 131 163 190 217 246 267 290 Middle East 35% 43% 50% 56% 62% 66% 71%Total 2,631 3,183 3,679 4,178 4,657 5,134 5,598 Total 41% 49% 56% 62% 69% 75% 81%
New subscribers New subscriber growthWestern Europe 35 28 20 18 14 14 9 Western Europe 0% -21% -27% -11% -22% -4% -33%North America 26 22 16 16 17 17 20 North America -9% -18% -28% 4% 4% 1% 20%Latin and Central America 66 65 51 47 41 39 39 Latin and Central America 0% -1% -22% -8% -13% -4% -1%Asia 227 298 293 315 305 320 313 Asia 58% 31% -2% 8% -3% 5% -2%
of which China 70 81 92 102 99 100 101 of which China 18% 17% 13% 11% -3% 1% 1%of which India 62 70 82 110 109 135 127 of which India 131% 13% 16% 35% -1% 24% -6%
Eastern Europe 66 40 30 25 21 23 21 Eastern Europe -8% -39% -25% -19% -14% 6% -7%Africa 62 67 59 52 52 43 40 Africa 16% 9% -12% -12% 0% -17% -7%Middle East 33 32 27 27 29 21 23 Middle East 17% -1% -17% -1% 10% -27% 6%Total 514 552 496 499 479 477 464 Total 20% 7% -10% 1% -4% -1% -3%
Replacement handsets inc. "grey market" (real market) Replacement rate inc. "grey market" (real market)Western Europe 143 156 152 157 170 180 190 Western Europe 36% 37% 33% 33% 35% 36% 37%North America 135 147 150 155 167 176 186 North America 60% 59% 55% 54% 55% 55% 55%Latin and Central America 63 80 108 127 141 154 165 Latin and Central America 26% 26% 29% 30% 30% 30% 30%Asia 196 238 343 424 537 649 749 Asia 24% 23% 26% 26% 28% 29% 29%
of which China 95 123 153 192 238 272 306 of which China 25% 28% 29% 31% 33% 33% 33%of which India 13 23 37 52 84 117 161 of which India 17% 17% 18% 18% 21% 23% 25%
Eastern Europe 60 84 96 104 120 130 142 Eastern Europe 27% 29% 29% 29% 32% 33% 33%Africa 7 23 45 68 86 106 117 Africa 5% 12% 17% 21% 23% 25% 25%Middle East 12 31 41 49 59 71 80 Middle East 13% 24% 25% 26% 27% 29% 30%Total 615 759 934 1,084 1,281 1,467 1,630 Total 29% 29% 29% 29% 31% 32% 32%
Source: Gartner, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 20
2. Semiconductors (Covello, Hettenbach, Schneider)
The semiconductor market opportunity related to mobile data is primarily driven by the increased adoption of smartphones,
specifically 3G and 3.5G phones which offer enhanced data rates. Because of the enhanced processing, display, and data rate
capabilities embedded in most smartphones, they typically include significantly more semiconductor content than low-end or mid-
range phones. We estimate that the total handset semiconductor revenue opportunity will increase from $38 billion in 2007 at a ~2-
3% CAGR through our forecast horizon. Importantly, 3G handsets currently carry 2.5 to 3.0 times the semiconductor content of their
2G counterparts. While price declines are a constant in the semiconductor industry, we believe that the ratio between content
included in 3G and 2G solutions will remain relatively constant over our forecast horizon. Thus, a result of the incremental market
penetration of smartphones is the fraction of semiconductor handset revenue devoted to 3G and 3.5G (and in the future, 4G)
technology. In addition, there is a secular trend toward integration of multiple discrete components today on single-chip solutions.
As a result, we believe that the semiconductor winners in the smartphone business will be companies with both leading-edge 3G
technology and highly-integrated product roadmaps.
Exhibit 15: Semiconductor content projections for 3.5G, 3G, and 2G
handsets
Exhibit 16: Semiconductor baseband market share in 2006
2007E 2008E 2009E 2010E 2011E 2012EHSDPA/HSUPA $66 $55 $50 $47 $44 $41
1xEVDO 43 38 36 35 33 31WCDMA 60 50 44 41 37 33
TD-SCDMA 47 46 40 37 33 29Average 3G chipset cost $54 $47 $43 $40 $37 $34
GSM/GPRS 23 20 18 17 15 13EDGE 34 30 27 24 22 20
GSM 16 15 14 13 12 11CDMA/TDMA/iDEN/PDC 20 18 17 16 15 14
Average 2-2.5G chipset cost $23 $21 $19 $18 $16 $15
Incremental 3G cost per chipset $31 $27 $24 $23 $21 $19
GS Smartphone unit forecast (mn) 114 150 208 265 313 361
Smartphone semiconductor revenue (mn) $3,517 $3,980 $4,892 $5,965 $6,499 $6,921
NA Smartphone mix 17% 18% 21% 23% 23% 23%
NA semiconductor Smartphone revenue $588 $734 $1,033 $1,398 $1,493 $1,569
ROW semiconductor Smartphone revenue $2,929 $3,245 $3,859 $4,567 $5,006 $5,353
3G
2G-2.5G
-
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
TI Qualcomm Freescale Infineon(includes
Agere)
STMicro NXP(Philips)
MediaTek(includes
ADI)
Marvell(includes
Intel'sXScale)
Broadcom
Uni
t sal
es
2.5G Total 3/3.5G
Source: IDC, Goldman Sachs Research estimates.
Source: IDC, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 21
Revenue opportunity
• Semiconductor opportunity driven by incremental 3G content which enables mobile data: Quite simply, high-speed
mobile data capability drives more advanced handsets, along with incremental silicon content. We arrive at our estimate for the
mobile data opportunity in semiconductors by taking the incremental content for 3G phones versus 2G phones in 2012 (we
estimate ~$20 per phone) times our smartphone unit estimate of 368 million to arrive at an incremental semiconductor revenue
opportunity of $7.4 billion in 2012. The most significant differences in silicon content within this amount come in the areas of
the applications processor and non-volatile memory.
Top pick and investment themes
• Broadcom (BRCM, Buy): Handset market share gains with highly integrated, low cost 3G platforms that enable mobile data. Developing its mobile baseband business has been a central focus for the company over the past several years.
Although Broadcom is a minor player in handset basebands today with less than 2% market share, it already has a significant
presence in handset connectivity solutions (such as Bluetooth) and has been developing highly-integrated baseband solutions
for some time. Broadcom has been the first vendor to announce a fully integrated, single-chip 3G handset solution (including
HSPA capabilities) called Zeus, and it has also announced a single-chip EDGE product called Venus. We think Broadcom is
likely to gain near-term traction with design wins at Samsung and Nokia with its single-chip Venus and Zeus products in
2H2008 and 2009, respectively. Over the longer term, we think Broadcom can achieve as much as 15% share by 2012 by further
penetration at Samsung, Nokia, and potentially other handset OEMs as well.
• Mediatek (one to consider internationally – emerging pick): Market share leader in emerging countries by its highly
integrated mobile SoC, coming 3G SoC will further fuel its global market share gain before the end of the year. As a late comer
in supplying 2G mobile chipsets, Mediatek has successfully increased its market share to 12% by the end of 2007, focusing on
non-tier 1 customer engagement from the greater China area. Its highly integrated SoC and turnkey solution has helped non-
tier 1 customers to simplify design effort and shorten design cycle, resulting much lower total cost of ownership in emerging
markets. Mediatek will launch both 3G and WiMAX SoC before the end of the year to address 3G+ replacement demand from
both developed and emerging countries. We expect Mediatek to leverage its greater China non-tier 1 partners to penetrate into
retailers/carriers from both emerging and developed countries, and to move its global market share from 12% to 23% by 2009.
• The growing importance of mobile data could drive further consolidation among semiconductor vendors. Over the
long term, we think the growing importance of mobile data will drive an inflection point among semiconductor providers for
handsets. The mobile baseband market remains both crowded and highly competitive today, with more than ten providers
currently. Given continued pressures on component costs and the need for semiconductor providers to maintain scale in their
mobile business to justify fixed investments, we would favor semiconductor providers that have demonstrated both strong
integration capabilities and compelling technology roadmaps. Although Texas Instruments is a market share leader today, we
think its focus on its analog is likely to lead to long-term market share loss and less focus on the mobile business. We also
expect market share gains for integrated platform providers such as Broadcom to come at the expense of providers with less
compelling integration capabilities and technology roadmaps, such as Freescale.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 22
Key Risks
(1) A lack of new, compelling applications or services to drive need for smartphones, (2) reduced requirements for local storage that
could drive lower memory content in smartphones.
3. Operating systems (Friar, Zorovic)
Summary of the mobile opportunity
The major players in the worldwide mobile operating system marketplace consist of Symbian OS, Windows Mobile, Blackberry OS,
Linux, Palm OS, and other. In 2007 we estimate that the Symbian OS comprised a majority of the worldwide operating system
shipments at 63%, followed by Linux and Windows Mobile at 11% and 11%, respectively. Exhibits 17 and 18 show that in the next
few years Microsoft will likely make significant strides in gaining market share in the mobile OS segment with a 9% increase.
Exhibit 17: Worldwide Converged Mobile Device
Shipments by OS in 2007
Smartphone mix (% of handsets) by OS
Exhibit 18: Worldwide Converged Mobile Device
Shipments by OS in 2012
Smartphone mix (% of handsets) by OS
BlackBerry OS10%
Palm OS2%
Windows Mobile11%
Mac OS X3%
Symbian63%
Linux11%
Total shipments (mn) = 114.4
Windows Mobile20%
Palm OS2%
Mac OS X6%
BlackBerry OS16%
Linux7%
Symbian49%
Total shipments (mn) = 361.5
Source: IDC Corporation, Goldman Sachs Research estimates.
Source: IDC Corporation, Goldman Sachs Research estimates.
Revenue drivers
The rapidly growing demand for converged mobile devices, that combine the features of a mobile phone with the features of a
handheld device in both the enterprise and consumer end markets, is driving the need for high-level operating systems (HLOs).
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 23
On the enterprise side key growth drivers include:
• An increasingly important role of VoIP services and unified communications allowing greater levels of connectivity
across enterprise applications
• Software-as-a-Service (SaaS) adoption
Quantifying the opportunity
We quantify the worldwide converged mobile device opportunity as the number of mobile device shipments times the cost per
device (which we have assumed is $6.00). Our $6.00 assumption is primarily based on our knowledge that Microsoft is getting high
single-digits to low teens per device and Symbian is getting roughly $4.00 per device. We estimate that the market opportunity will
go from $686 million in 2007 to $2.2 billion in 2012 representing a 26% CAGR over the five-year period.
Exhibit 19: Mobile OS worldwide revenue opportunity
WW Converged Mobile Device Shipments ($M) 2006 2007 2008 2009 2010 2011 201207-'12
CAGR (%)Mobile shipments (mn) 76 114 150 208 265 313 361 26%Cost per device = $6Mobile OS revenue ($mn) 454 686 901 1,249 1,591 1,879 2,169
Smartphone Mix (% of Handsets) by OSBlackBerry OS 7% 10% 12% 14% 14% 15% 16%Palm OS 2% 2% 2% 2% 2% 2% 2%Mac OS X 0% 3% 7% 7% 7% 6% 6%Windows Mobile 9% 11% 12% 14% 17% 19% 20%Linux 17% 11% 9% 8% 8% 7% 7%Symbian 64% 63% 57% 55% 53% 50% 49%Other 0% 0% 0% 0% 0% 0% 0%Total 100% 100% 100% 100% 100% 100% 100%
BlackBerry OS 33 67 109 172 227 277 347 39%Palm OS 10 13 19 27 34 40 43 28%Mac OS X 0 20 63 87 105 120 130 46%Proprietary OS (non incremental) 43 100 191 286 366 437 521
Linux 79 78 83 101 120 133 152 14%Free OS (opportunity cost) 79 78 83 101 120 133 152
Windows Mobile 43 73 112 179 266 363 434 43%Symbian 289 435 515 683 838 946 1,063 20%Other 1 0 0 0 0 0 0Licensed OS (incremental) 333 508 627 862 1,105 1,309 1,497Total 454 686 901 1,249 1,591 1,879 2,169 26%
NA smartphone mix 11% 17% 18% 21% 23% 23% 23%
NA mobile OS smartphone revenue $37 $85 $116 $182 $259 $301 $339 32%
ROW mobile OS smartphone revenue $296 $423 $511 $680 $846 $1,009 $1,157 22%
Source: Goldman Sachs Research estimates, IDC Corporation.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 24
Microsoft presence expected to grow
Microsoft (MSFT, Not Rated): Gaining share in the coming years. While the mobile business is not currently a big driver for the
Microsoft model overall, it stands to become more meaningful in the years to come. Microsoft recognizes the adoption momentum
for converged mobile devices in the enterprise, as well as consumer markets, and as such remains highly committed to its mobile
computing initiatives. In fact, Craig Mundie, Microsoft’s Chief Research and Strategy Officer, recently commented at our
Technology Symposium that the mobile OS would likely be the next billion dollar business for Microsoft.
As indicated in Exhibit19 above we also expect Microsoft to expand its mobile computing footprint and with that increase its
revenue contribution from this segment. We estimate revenue from the Windows mobile business going from $460 million in FY2008 to $1.1 billion in FY2012. The difference between the Microsoft's mobile OS opportunity illustrated in
Exhibit 19 and the revenue projections in our model is that our model includes revenue from MSN mobile services (OSB) and the
Windows Mobile software platform (EDD) where Exhibit 19 is just looking at the mobile OS opportunity. The company monetizes its
Windows mobile business in four ways:
• Revenue generated per Windows mobile license/unit, which is similar to the desktop business. We make
conservative assumptions that in 2010 there will be 260.7 million total converged mobile device shipments with an
operating system and about 57.6 million Windows mobile shipments. These assumptions suggest $4 per device, which is
less than the high single-digits to low teens the company is currently getting per device leaving room for upside to the
model.
• Revenue generated per Windows Server Device Manager licenses, which is similar to the server and tools model.
Put simply, the Windows Server Device Manager is installed in addition to Exchange server and enables IT departments to
centrally manage security issues on mobile devices to the same degree as the desktop.
• Licensing additional protocols such as ActiveSync or PlayReady. Currently licensed by Nokia, among others,
ActiveSync enables the synchronization between mobile devices and PCs. PlayReady is a digital rights management (DRM)
provider for mobile phones and offers downloadable content such as music, wallpaper and ring tones.
• Mobile advertising, which is currently in its very early stages, but could become increasingly important to the
overall mobile business in the years to come, as Microsoft can leverage its efforts in the Online Services Business.
In addition to the macro drivers mentioned above that are driving the overall converged mobile devices market, Microsoft’s high
growth is driven by company-specific factors including its many partnerships with device players and mobile operators such as HP,
HTC, Motorola, Palm, and Samsung and Vodaphone. Additionally, it has its brand and large installed base of Windows (Vista) and
Exchange customers for which it can leverage. We estimate that there are about 500 million corporate email boxes, of which 300
million are on Exchange server. Microsoft’s stronghold on the market with Exchange server creates an entryway for Microsoft to
sell its Windows mobile OS. If we assume there are currently 15 million Windows mobile devices, this implies only 5% market
penetration into the Exchange server base and 3% into the overall corporate mailbox market representing a largely under
penetrated market ripe for growth.
Key inhibitors to growth are its ability to deliver the consistent high level experience that Apple has managed to do in the consumer
market. Microsoft’s Windows mobile OS is currently deployed on more than 100 mobile models, where Microsoft has little control
over the hardware specifications that ultimately impact the user’s experience. Competition also remains a key inhibitor to success,
especially from Research in Motion (RIMM) in the enterprise market and as mentioned above, Apple in the consumer space. On the
enterprise side, RIMM has a stronghold in this market, as its devices meet the needs of most mobile users and was a first mover in
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 25
the market. While Microsoft recognizes it will likely take time to move users off of the Blackberry, Microsoft’s strategy is to break
into RIMM’s user base by going in through the IT department and leverage its existing relationships. In our view there is still much
work to be done for Microsoft in this area.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 26
Infrastructure: Higher bandwidth data means more demand
1. Telecom equipment (Boddy, Jankowski, Lee)
Summary of the opportunity
We expect the 3G/4G mobile equipment market (including base stations for radio access, backhaul equipment and mobile core
switches, but excluding other site costs e.g., towers, shelters and air-conditioning) will grow at a 5-year CAGR of 18% to reach $37
billion in 2012E, as operators build out broader and deeper network coverage and subsequently add capacity to support fast
growing data services. We expect the fastest growing segments will be in backhaul equipment to transport large volumes of data
from the radio access network to the core network, and in edge and core IP routers which will increasingly replace legacy circuit
switches.
However, we forecast that overall mobile equipment spend will grow at only 4% over the period; first, because despite
enormous traffic growth we believe 3G and IP technologies are highly deflationary compared to legacy 2G / core circuit switched
technologies; and second, because much of the 3G growth will be offset by declining 2G investments, which are peaking in 2008E.
Despite a painful round of industry consolidation, industry EBITDA margins remain under severe structural pressure, falling from a
peak of 17.3% in 2005 to only 8.8% on current Goldman Sachs estimates for 2008E. The fundamental problem is price aggression
from Chinese vendors, Huawei and ZTE, who have increased their aggregate market share from 2% to 14% in the past five years
and continue to target revenue growth of over 50% per annum. In a low growth environment this structural pressure makes all
incumbent vendors highly unattractive, in our view, and we would look to gain exposure to mobile data growth via companies with exposure to next-generation networking equipment, principally Cisco (Conviction Buy), and with a
long-term view Juniper and Starent (both Neutral); we remain Sell-rated on Ericsson and Alcatel-Lucent.
Revenue drivers
Demand for mobile equipment is driven by traffic growth, technology change and geographic coverage expansion, and is offset by
ongoing price declines due to improved efficiency and Moore’s law. While there is no reliable industry source for volume growth
(either of traffic or base stations), we qualitatively assess the impact of each of these drivers to arrive at our forecasts. We then
cross-check these assumptions against wireless capex forecasts from leading global operators, although we note that capex
forecasts are typically backwards looking and reflect historic rather than future operator strategy.
• With the launch of data services we expect traffic growth to accelerate dramatically from its historic c.20% annual growth rate
(which was driven by new 2G users and by rising MOU). This is because data uses far more capacity than voice –at present one
data user in the US (using c. 1 GB of capacity / month) is equivalent to 3 or 4 voice users (at c.1,000 minutes/month).
Overview
Gating factors
Mobile operators
Devices
-> Infrastructure
IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 27
• Technology change is also having a positive impact, as operators worldwide deploy advanced 3G networks in order to offer
high-speed data services (and to lower the cost of providing voice calls). In the 2010-12 timeframe we expect the start of
upgrades to 4G networks via LTE and, less commonly, via WiMAX, will also catalyse increased investments.
• Geographic coverage expansion has been an enormous driver of 2G growth in emerging markets, but with multiple new
network rollouts nearing completion in many markets we believe risks are now to the downside; as in Europe after 2001, we
expect 2G demand will decline rapidly as coverage expansion is far more expensive than subsequent capacity additions. (The
same effect is also likely to be true in developed markets where 3G services have been rolled out early, e.g., Western Europe.)
• We believe that new technologies (3G radio access, IP) are enormously deflationary compared to legacy technologies. We
estimate at least a ten-fold reduction in the cost per bit between 2G and 3G. When combined with fierce pricing pressure, we
believe that the data growth in the radio-access network will not translate into meaningful revenue growth for vendors.
Quantifying the opportunity
Within an overall lackluster outlook (with the Chinese vendors set to enjoy almost all the incremental growth), we expect wireless
backhaul, IP routing and softswitches / IMS equipment will be the fastest growing segments. (Note our forecasts exclude the
revenue potential from network outsourcing and managed services, which we estimate will continue to grow at c.10%)
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 28
Exhibit 20: We forecast an 18% CAGR in next generation mobile equipment, but only a 4% CAGR for the overall market
Mobile infrastructure market, 2003-2012E
-
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
2003 2004 2005 2006 2007 2008E 2009E 2010E 2011E 2012E
Wire
less
infr
astr
uctu
re s
pend
ing
($ m
n)
-10%
0%
10%
20%
30%
40%
50%
60%
Gro
wth
(%)
2G 3G Total growth 3G growth
Source: Goldman Sachs Research estimates.
Investment themes / Top picks
Given the challenging demand and pricing environment for legacy vendors we recommend owning pure-play vendors with
exposure to next-generation technologies, notably Cisco and Starent. We would avoid Ericsson and Alcatel-Lucent.
• Cisco Systems (CSCO, CL-Buy) – The leading vendor of next-generation networking equipment. Cisco is the leading
vendor of next-generation networking equipment, with 54% share of the service provider router market. As wireless operators
move to IP-based networks to support the growth in mobile data and transition to 4G, we expect the leading router vendors to
benefit from a favorable multi-year upgrade cycle. However, while Cisco’s participation in this market is significant, its
contribution to the overall company is relatively small at 5-10% of total revenues.
• Juniper Networks (JNPR, Neutral) - High exposure to next-generation networking equipment. Similar to Cisco,
Juniper should benefit from the growth in wireless data through its participation in the service provider router market, where it
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 29
is the second largest vendor after Cisco with 22% share. Given Juniper’s smaller size, its exposure to the wireless data trend is
more significant: we estimate that service provider routers drive around 55% of total company sales, though only a portion of
that is driven by wireless capex.
• Starent (STAR, Neutral): Pure play on mobile data. We have a favorable long-term view of Starent given its high exposure
to mobile data through its leadership in the mobile infrastructure gateway market, high-quality customer base (Verizon,
Vodafone and Sprint), and strong competitive position due to its superior technical attributes. In the more intermediate term,
we maintain a Neutral view until we get better visibility into Starent’s design win traction with key prospective customers such
as AT&T, which would be important for our FY09 estimates as well as in diversifying Starent’s highly concentrated customer
base.
Exhibit 21: An industry under pressure: we continue to recommend that investors avoid large-cap incumbent equipment suppliers
Aggregated mobile infrastructure revenues and clean EBITDA margins, top 10 vendors, 1996-2009E
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007E 2008E 2009E
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
Growth (LHS) EBITDA margin pre-synergies (RHS)
Average 1996-2007 margins
Source: Company data, Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 30
Key risks
The key upside risks to our negative view are twofold. A change in price behavior by Chinese vendors would allow industry
margins to recover; and mobile data demand could grow even faster than we anticipate, forcing operators into pre-emptive plans to
upgrade network capacity. Selling capacity upgrades into an installed and captive base would yield high margins for legacy
infrastructure vendors like Ericsson or Alcatel-Lucent, although this would also of course benefit pure-play vendors as well.
2. Towers (Armstrong)
Summary of the mobile opportunity
By 2012, we expect data to account for $1.5 billion of US tower revenues, up from $225 million in 2007. Disaggregating mobile data
revenues highlights a mixture of contributors ranging from low-bandwidth text messaging to very high bandwidth laptop card
usage. In terms of network capacity planning, the biggest current revenue driver, which is text messaging, is largely irrelevant. The
next layers of data growth will be much more bandwidth intensive. Our assumption is that laptop card access, and then mobile
internet access across smartphones (with the iPhone as a leading indicator), will place the largest demands on the network.
Top-down revenue opportunity
• Laptop cards should drive the most bandwidth usage. Our channel checks suggest the average laptop card subscriber is
using 800MB per month. This is significantly higher than original expectations. By 2012, we expect laptop card usage to
account for 60% of data-driven revenues for the towers.
• Internet access (handset data plans): We believe the average iPhone user is using close to 100MB per month on the EDGE
network. This is multiples of what legacy VCast (Verizon 3G) or MediaNet (AT&T 3G) subscribers had been using.
• 1MB of data could be thought of as 3-4 voice minutes. Network planning takes a variety of forms around voice and data.
Our channel checks led us to an approach whereby data traffic is converted to voice minute equivalents. The ratios will differ
depending on the network (i.e.: CDMA vs. GSM, 2G vs. 3G, etc), but 3 minutes of voice traffic per 1MB of data traffic seems to
approximate an average that also accounts for future improvements in network efficiency.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 31
Exhibit 22: Laptop card and mobile internet access adoption create the biggest opportunity for traffic volume growth
Equivalent voice minutes of 1MB data: 3
2006 2007 2008 2009 2010 2011 2012U.S. Subscribers (in millions)Internet access (handset data plans) 14.0 36.0 55.2 86.1 108.2 119.8 128.9Laptop card 2.5 4.5 6.1 7.8 9.5 11.3 12.3
Wireless data usage (MB)/user/monthInternet access (handset data plans) 5 10 20 36 54 70 88Laptop card 800 800 880 1,012 1,164 1,280 1,370
Average MOUsInternet access (handset data plans) 15 30 60 108 162 211 263Laptop card 2,400 2,400 2,640 3,036 3,491 3,841 4,109
Total Traffic (in billions of minutes)Internet access (handset data plans) 3 13 40 112 210 303 407Laptop card 72 129 193 283 398 520 608
Data - Equivalent MOUs (billions) 75 142 233 394 608 823 1,015
Total industry equivalent MOUs 2,289 2,628 2,980 3,350 3,738 4,093 4,403
(a) Data as a % of total equiv. MOUs 3.3% 5.4% 7.8% 11.8% 16.3% 20.1% 23.1%
(b) Total estimated industry cell sites 195,613 213,299 229,296 245,347 261,295 276,972 289,436 growth (yoy) 6.5% 9.0% 7.5% 7.0% 6.5% 6.0% 4.5%
(c) Estimated leasing rev / cell site $19,048 $19,612 $19,961 $20,405 $20,984 $21,570 $22,242
(a*b*c) = Data driven industry rev ($mn) $121 $225 $357 $589 $893 $1,201 $1,484 growth (yoy) 85.9% 58.4% 65.0% 51.4% 34.6% 23.5%
Mix shifts to iPhone-like devices, which accelerates data usage.
Assuming conversion of 1MB equals roughly 3 voice minutes of use.
Source: Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 32
Quantifying the opportunity – what’s already in the estimates
We believe Street estimates do not account for data uptake explicitly, and thus understate the opportunity over the long-term.
Instead, Street estimates seem to be largely driven by assumed BBE lease-up rates declining over time. In contrast, we built a
ground up analysis of bandwidth usage by applications and converted this into equivalent MOUs to break down our BBE lease-up
rate assumptions.
Investment themes / top picks
Coverage view on Towers is Attractive: We believe Towers are clear-cut beneficiaries on the infrastructure side from
increased mobile data uptake. Although 2007 should turn out to be a solid year—11% average Tower leasing revenue growth
despite a trough year in wireless capex—data usage should provide an added boost.
Crown Castle (CCI, CL-Buy): Towers in top 100 markets key to benefiting from data growth. Across the towers, CCI is
best positioned to gain a disproportionate share of the data revenue opportunity given the largest exposure to Top 100 markets.
We note that 72% of CCI sites are located in Top 100 markets, versus 62% for AMT and 48% for SBAC. In addition, we believe CCI
offers upside to estimates and conservative 2008 guidance,
Key Risks
(1) Technology—longer-term, we believe offloading of mobile traffic onto WiFi edge networks (attached to wired broadband
networks) poses the greatest risk for Towers. However, any near to medium term impact is limited by several factors, including a
lack of open WiFi networks and a lack of devices with WiFi antennas built in.; (2) Mobile end market—the fate of Towers is tied
into mobile capital spending cycles, which can be governed by subscriber growth, spectrum availability, and a host of other factors.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 33
3. Backhaul services (Armstrong)
Summary of the mobile opportunity
We expect higher-bandwidth mobile data, such as laptop cards and mobile internet access, to drive significant incremental demand
for more robust backhaul. Approximately 80% of backhaul is over copper wire, much of which we expect to be upgraded to fiber,
cable or fixed wireless to better accommodate the increasing data load. Our assumption is that mobile internet access across
smartphones (with the iPhone as a leading indicator), and then laptop card access, will place the largest demands on the network.
Top down revenue opportunity
• Laptop cards should drive the most bandwidth usage. Our channel checks suggest the average laptop card subscriber is
using 800MB per month. This is significantly higher than original expectations.
• Internet access (handset data plans): We believe the average iPhone user is using close to 100MB per month on the EDGE
network. This is multiples of what legacy VCast (Verizon 3G) or MediaNet (AT&T 3G) subscribers had been using.
Exhibit 23: Copper lines account for roughly 80% of backhaul technology
2006: % of tower sites by backhaul technology
Exhibit 24: We expect carriers to increasingly turn to fiber and fixed-wireless
backhaul as higher-bandwidth data uptake increases.
2010 estimated % of tower sites by backhaul technology
Fixed-Wireless (outsourced), 1%
Fixed-Wireless (self), 14%
Fiber/Cable, 5%
Copper, 80%
Fixed-Wireless (outsourced), 5%
Fixed-Wireless (self), 15%
Fiber/Cable, 10%
Copper, 70%
Source: Fibertower, Stratsoft, New Paradigm.
Source: Fibertower, Stratasoft.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 34
Players in the backhaul market
Incumbent local exchange providers currently account for the vast majority of backhaul. Fixed wireless providers including
Fibertower (FTWR, Not Covered), are challengers to incumbent access. Additionally, we expect cable companies to have an
increasing presence in the backhaul market.
Key Risks
(1) Technology—longer-term, we believe offloading of mobile traffic onto WiFi edge networks (attached to wired broadband
networks) poses the greatest risk for backhaul providers. However, any near to medium term impact is limited by several factors,
including a lack of open WiFi networks and a lack of devices with WiFi antennas built in.; (2) Mobile end market—the fate of
backhaul is tied into wireless capital spending cycles, which can be governed by subscriber growth, data uptake, and a host of other
factors.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 35
IT Services (Grausam): Transaction monetization
Summary of the mobile opportunity for back-office software and IT services
Within telecom, the mobile segment is the largest driver for our Telecom IT Services coverage universe, as mobile operators have
traditionally been the most likely to buy applications from third-party vendors and to outsource support systems. Therefore, we
expect telecom IT services vendors will benefit significantly from mobile data adoption in the coming years. Furthermore,
consistent with our Telecom IT Services Investment Framework, we believe that spending on infrastructure software and support
services has lagged network spending on next-generation wireless in 2005-2007, and looking forward into 2008-2010, we expect
companies in our coverage to begin benefiting from:
1. the rising complexity of mobile data offerings which require upgrades and increased customization of back-office applications
to support service creation, billing, and customer care; and
2. the consumer adoption of services resulting in increased demand for processing services, such as activation and roaming, that
support subscriber activity.
Amdocs is the key beneficiary of the first trend given its broad-based exposure to back- and front-office support applications and its
leading IT services presence in consulting, systems integration, and outsourcing. Additionally, Amdocs has the most significant
footprint within the North American wireless industry, providing either billing and/or CRM support to AT&T Wireless, Bell Canada
Mobility, Rogers, Sprint-Nextel, Telus, and T-Mobile. Additionally, we expect Synchronoss and Syniverse to be key beneficiaries of
the second trend – increasing data adoption and usage – as these companies support subscriber activation and roaming services.
NeuStar will also likely benefit, though less directly than Synchronoss and Syniverse, as mobile operators continue to upgrade
network infrastructure and require updated routing support services.
The opportunity: We see at least $2bn in incremental spending by 2012, but likely drifting higher
(1) Overall spending pie on “traditional” back office software infrastructure is likely to increase by at least $1.3 billion
Worldwide spending on third-party mobile BSS/OSS (business support and operational support systems) should increase by
roughly $1.3 billion from 2007-2012, based on estimates from IDC (through 2011) and our internal expectations for companies
under our coverage. We expect Amdocs to be the primary beneficiary of increased billing and CRM systems support, with
predominantly all of this incremental spending attributed to upgrading and customizing billing, CRM, and ordering applications to
support emerging data services.
(2) Clearinghouse and other managed services platforms expand the total opportunity at least $1 billion further
In all, we expect at least $1 billion of incremental spending through 2012 for companies in our coverage area beyond the traditional
market of billing, CRM and order management services that Amdocs has dominated.
• Activation revenue estimated at roughly $500-700 million over the next 5 years. Underpinning this estimate is an
expectation that each subscriber interaction, whether to port a phone number, upgrade a handset or service package, or
activate a new line, has the potential to generate at least $2-3 in revenue per event to outside vendors, if not substantially more
Overview
Gating factors
Mobile operators
Devices
Infrastructure
-> IT services
Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 36
in the case of a new subscriber activation. Based on our telecom team’s analysis, roughly 240mn additional lines of service
(texting, Internet, music, etc.) will be activated by subscribers by 2012, providing a potential revenue stream for activation alone
of roughly $500-700 million over the next 5 years directly associated with mobile data.
• Roaming-related data revenue potentially a $200-300 million opportunity by 2012. Mobile data roaming introduces a new
revenue stream for clearinghouses as consumers begin to use data services more seamlessly. We expect roaming revenue to
closely track the increase in minutes of usage which our telecom team expects to increase by nearly 7X from 2007 to 2012.
While current revenues for data roaming facilitation are small (we estimate <$50 million annually), Syniverse has indicated
triple-digit growth rates for the services over the past two years, and, ultimately, we believe roaming facilitation could grow
into a $200-300 million opportunity by 2012.
• Other emerging opportunities are sizeable. NeuStar should also stand to benefit as mobile data adoption requires more
advanced subscriber routing information and as networks continue to expand. While difficult to quantify, we expect the
revenue opportunity could be greater than $100 million.
Exhibit 25: IDC estimates an incremental $1.3bn in annual wireless spending
on BSS/OSS applications and IT services support
$ in millions
Exhibit 26: Activation revenue estimated at roughly $500-600 million over
the next 5 years
$ in millions
$3,597$3,837
$4,082$4,372
$4,628$4,921
$-
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
2007E 2008E 2009E 2010E 2011E 2012E
Wor
ldw
ide
Wire
less
BSS
/OSS
Spe
nd ($
mn)
$235$249
$286
$211
$157
$130
$-
$50.0
$100.0
$150.0
$200.0
$250.0
$300.0
$350.0
2007E 2008E 2009E 2010E 2011E 2012E
Act
ivat
ion
reve
nue
($ m
n)
Source: IDC and Goldman Sachs research estimates.
Source: Goldman Sachs research estimates.
Investment opportunity
For direct exposure to mobile data within IT Services, we highlight Amdocs (DOX, Buy), Synchronoss (SNCR, Buy) and Syniverse
(SVR, Neutral) as the most direct beneficiaries of consumer adoption and usage of data-related products. Amdocs is the key billing
and CRM infrastructure provider to the telecom industry and is particularly well aligned with North American wireless where it
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 37
dominates in market share. Synchronoss is a managed services provider, targeting activation and customer care interactions,
particularly in on-line environments. Synchronoss is the primary activation engine behind AT&T Mobility’s web presence and also
provided the activation systems for the successful iPhone launch. Still in the early stages of expanding its presence beyond AT&T,
the company recently signed Sprint-Nextel as a customer and is planning to expand service footprint to Europe in CY2008.
Syniverse is the dominant roaming clearinghouse in the United States and, increasingly, in Europe and Asia. We expect the
increase in data MOUs to directly impact its roaming revenue stream.
Risks to our estimates
Our annual estimates could be at risk as new project implementations tend to take significant periods of time, and sales cycles for
large billing and CRM implementations tend to be long and prone to delay, particularly in periods of economic uncertainty.
Additionally, the pace of consumer adoption is critical to our view on the overall revenue opportunity. Last on risks to the
downside, further carrier consolidation and/or a significant stumble by Sprint, could disrupt pricing and demand for software and
services projects. To the upside, we believe that the wireless market will be increasingly prone to outsourcing billing and customer
care infrastructure as time to market and the customer experience become critical competitive differentiators.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 38
Content: Interface improvements accelerate content migration to mobile
1. Mobile Internet (Mitchell, Watson)
Summary of the mobile opportunity
By 2012, we believe that mobile search advertising could reach $1.5 billion domestically. We believe that the increased penetration
of data/Internet applications on mobile devices and/or increased adoption of smartphones are key swing factors in search usage
given that Google has experienced 50X more searches from iPhone users than searches from other mobile device users. Our
proprietary survey conducted in March 2007 indicated that mobile search users in general make their search engine use decision
based primarily on the following: 1) User-friendly interface; 2) Relevancy of results; 3) Speed of responses; 4) Depth of results; and
5) Personalization. The order of importance of these criteria is the same as PC-based search, with the exception of user-friendly
interface, which is not a concern for a PC-based searcher. In terms of display advertising, we think that search is likely to be the
significant opportunity, with display advertising dependent on the use of mobile video given the size of screens that limit the ability
for a consumer to view a broad selection of data/content at one glance.
Revenue drivers
• eMarketer forecasts that the U.S. mobile search market will increase at an 83% CAGR from 2009-2012, growing to $1.5 billion from $35 million in 2007. Based on our estimates, these industry estimates assume the following:
− 32% of U.S. data/Internet mobile subscribers will use search by 2012 versus 15.4% today, implying that 28mn
mobile subscribers (10% of total mobile subscribers) will access search via their handset, up from 5 million in 2007;
− The average mobile subscriber using search will conduct 12 searches per week on their mobile device in 2012, up from 7 in
2007 and compared to the 13 weekly searches the average Internet user conducts from his/her PC on a weekly basis in 2007;
− Advertisers will increasingly market to users that are searching via their mobile device, with 31% growth in spending per
search conducted through greater coverage rates and higher bids, reaching current PC-based levels in 2011/2012.
• Where could we be conservative?
− We assume that a price per click model is first adopted in mobile search; however, we believe that mobile search is an ideal
format for pay-per-call functionality, for which advertisers have been willing to pay a significant premium given the
substantially higher conversion rates of consumers once they have generated a live connection. Industry sources imply that
advertisers are willing to pay up to $10-$11 for a phone call (vs. ~$0.50 for a click) to their business because conversion
rates from a call are in the 65%-75% range, which drives advertiser return on investment. Thus, with a pay-per-call model,
the mobile opportunity could be significantly higher than what we have laid out in Exhibit 27 below.
Overview
Gating factors
Mobile operators
Devices
Infrastructure
IT services
-> Content
Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 39
Exhibit 27: The U.S. mobile search opportunity
Summary CAGR2007 2008 2009 2010 2011 2012 2009-2012
US mobile search ($ millions) $35 $107 $242 $531 $910 $1,484 83%Total US search revenue $10,670 $13,211 $15,410 $17,652 $19,947 $21,941 12%Y/y growth 211% 125% 119% 72% 63%% of total mobile search 41% 44% 41% 41% 39% 39%% of total US web search 0.3% 0.8% 1.6% 3.0% 4.6% 6.8%
Total mobile searches (000) 1,787,612 3,791,691 6,361,337 9,472,197 13,117,826 17,292,988 40%Y/y growth 112.1% 67.8% 48.9% 38.5% 31.8%
Internet mobile subs (000) 32,848 47,113 63,142 73,862 83,022 88,158 12% Internet mobile subs who use search (000) 5,055 9,348 13,902 18,588 23,358 28,183 27% % of total Internet mobile subs who search 15.4% 19.8% 22.0% 25.2% 28.1% 32.0%
Weekly searches per mobile sub 1.05 1.55 1.94 2.47 3.04 3.77 25% Weekly searches per mobile sub who uses search 6.80 7.80 8.80 9.80 10.80 11.80 10%
Spending per mobile search ($) 0.02 0.03 0.04 0.06 0.07 0.09 31%Y/y growth 46.8% 34.2% 47.3% 23.9% 23.7%
Search spending per internet mobile sub ($) 1.05 2.28 3.83 7.18 10.96 16.84 64% Search spending per internet mobile sub who uses search ($) 6.82 11.49 17.39 28.54 38.97 52.66 45%
Source: eMarketer, Goldman Sachs Research estimates, Synovate.
Quantifying the opportunity
Similar to our forecasts, we believe that current Street estimates have been built primarily based on the opportunity for PC-based
search as opposed to growth from mobile searches given the difficulty in predicting the timing and speed of mobile search
adoption. In addition, the opportunity could be significantly higher than what we have detailed in this report should consumers
have the option of unlimited data plans that lead to “free” incremental search while improvements in latency and user interfaces
are likely to drive higher usage over time.
Top pick
Google (GOOG, Buy): With mobile search users citing the same drivers of preference for mobile search as PC-based search, Google should be well-positioned. Based on Google’s near 60% US query share and over 70% US search revenue
share, we believe it can leverage its scale and comparative advantages in driving the Search Productivity Cycle across mobile
search. The key gating factors to success in our view will include the following: 1) Number of advertisers; 2) Number of queries/end
users, 3) Information; and 4) Inventory/index (i.e. number of local advertisers and size of local web index). We believe that local
inventory will be critical to the mobile search experience, and based on our 2007 proprietary user study, Google has a leading share.
Specifically, our survey showed that 44% of web users use Google when conducting a local search on their PC, up 900 bps from
2006 while Yahoo!, MSN, and AOL all lost share, implying that Google’s dominance in web search has benefited its strength in local,
which may be more critical in a mobile search world.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 40
Key Risks
(1) Shift to revenue sharing with access provides/carrier networks would decrease the opportunity available to Internet companies;
(2) Bandwidth restrictions applied to certain websites or the need to pay for tiered distribution.
2. Music/video (Chung, Wienkes)
Summary of the opportunity
Industry overview: Mobile music/video revenue in the U.S. has to date been primarily confined to ringtone downloads. Limited by
bandwidth constraints and decreasing consumer novelty, ringtone revenue plateaued at approximately $550 million in 2007,
according to BMI. We see growth reaccelerating beyond 2008 with 3G network speeds encouraging full track music revenue and
potentially eclipsing today’s ringtone market by 2013. As an example, Japan, with one of the world’s highest 3G network
penetration rates at ~53% of subscribers, derives 93% of digital music revenue via mobile devices as opposed to desktop transfers
to iPods and other devices, as most phones are capable of full track music downloads. This compares with 33% in the United States,
where ringtones remain the primary mobile music revenue source. We see the U.S. and other international markets shifting in the
direction of advanced markets like Japan driven by:
(1) Increasing penetration of 3G enabled networks;
(2) Better user interfaces with next-gen 3G devices; and
(3) Direct billing simplifying the transaction process.
We also see mobile video benefiting from these drivers as well, although somewhat tempered relative to music given the more
active engagement required. Music can easily be consumed while ‘on the go’ on a mobile device while video requires being
stationary to safely watch, in which case more traditional devices could provide better selection and quality. We see current
offerings like Verizon and Sprint’s live linear channels with limited on demand programming evolving to include more premium on
demand programs – with live sports and blockbuster hit content driving adoption. In addition, greater Internet browsing may also
include more snackable video content such as that on YouTube, although we account for that revenue via the page views
associated in our Internet forecast.
Our top-down industry analysis projects segment CAGR of ~60% to $7 billion in 2012
Our top-down industry forecast calls for gross mobile full track music revenue to grow from $0.5 billion in 2008 to $4.6 billion in
2012 (see Exhibit 28). This would represent average annual growth of ~70%. Full track─music capable handsets represented
approximately 15% of active handsets in 2007 according to NPD, with 1.1% of all handset owners using them to directly purchase
full track music as of 4Q2007 according to Nielsen Mobile. We see music download capable handsets increasing to over 45% of handsets, with 27% of owners actively purchasing full track mobile music by 2012. We believe our baseline
forecast is conservative, with the number of music downloads per enabled handset as having the greatest sensitivity. Our base case
assumes the download quantities increase from an estimate of about 3 tracks/enabled handset/year to ~10 tracks by 2012. If usage
were more like that exhibited by current Apple iPod owners, we could see downloads at the rate of 15 or more per year.
We estimate prices per download will decline over time, as the experience more closely mimics that of the iTunes store – with
pricing accordingly converging by 2012. Today’s mobile downloads are in the $1.50- $2.00 per song range, well above the typical
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 41
$0.99 for iTunes tracks. We expect a typical single track mobile download to reach the standard $1 level by 2012, with track/ringtone
packages reaching the iTunes store rate of $2.
Exhibit 28: Goldman Sachs mobile music track industry revenue opportunity
$ and units in 000s
Mobile full track music downloads 2007E 2008E 2009E 2010E 2011E 2012E
U.S. mobile subscribers 255 270 282 292 301 308
% listening to music on mobile phone 6% 10% 20% 30% 40% 45%% of listeners downloading from mobile music service 18% 20% 30% 40% 50% 60%% of total mobile 1% 2% 6% 12% 20% 27%
Music downloads per service user / yr. (base case) 3.0 3.5 5.5 7.5 10.0 10.0Music downloads per service user / yr. (high side -- iPod type usage) 5.0 7.0 9.0 13.0 15.0 15.0
Price per download $1.75 $1.60 $1.45 $1.30 $1.25 $1.25Total US revenue (base case) $14 $30 $134 $342 $753 $1,040Total US revenue (high side) $23 $61 $221 $593 $1,129 $1,561
US as a % of International music revenue 5% 10% 20% 30% 35% 40%Total International revenue $373 $454 $887 $1,558 $2,688 $3,251 % growth 22% 95% 76% 73% 21%
Total Worldwide revenue $392 $500 $1,065 $2,026 $3,629 $4,552 % growth 28% 113% 90% 79% 25%
Source: Company data, Nielsen Mobile – a service of The Nielsen Company, Goldman Sachs Research estimates.
Mobile video remains a relatively small portion of the current mobile market as approximately 30% handsets were video capable in
2007, and only 1.1% of all mobile users actively used video capability according to Nielsen Mobile. Today’s business model is
primarily limited to subscription services, with few advertising supported or pay per download offerings available. As network
speeds increase we see increasing offerings of ad supported and pay per download video for more mainstream consumers, while
subscription prices decline.
About 25% of today’s video subscribers use their services daily, while 52% use them only once per week according to Telephia,
leading to an estimated average of 2.4 views per week. We see usage per active user increasing to 3.5 or more views per week by
2011 as mobile devices: 1) get used for intraday / at work viewing, 2) are used for travel periods, and 3) serve as secondary home
TVs; among other incremental uses. We also see overall penetration of video capable devices increasing to 40% by 2012 and ~50%
or more of capable users using video in some form (ad supported, subscription service, or pay per download). This drives
subscription revenue of approximately $1.9 billion vs. ~$0.3 billion today, advertising revenue of approximately $400 million,
assuming 1-2 commercial spots per program, and $600 million from pay per download options. See Exhibit 29 for details.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 42
Exhibit 29: Goldman Sachs mobile video industry revenue opportunity
$ and units in 000s
Mobile video usage 2007E 2008E 2009E 2010E 2011E 2012E
U.S. mobile subscribers 255 270 282 292 301 308% video capable 30% 32% 35% 37% 39% 40%
Video capable users 77 87 99 108 117 123
Weekly views/active user 2.4 2.8 3.0 3.3 3.5 3.5Spots/program 0.3 0.5 0.8 1.0 1.3 1.5Annual views 139 866 2,774 5,849 12,022 16,831CPM $15.00 $16.50 $18.15 $19.97 $21.96 $24.16% of video capable active users 6% 14% 24% 32% 45% 50%Mobile video ad revenue $2 $14 $50 $117 $264 $407
Subscription fee per subscriber $6.00 $5.50 $5.25 $5.00 $5.00 $5.00% of video capable subscribing 6% 9% 14% 17% 20% 25%Subscription fee revenue $314 $514 $871 $1,103 $1,409 $1,850
Monthly downloads/active user 0.0 0.0 1.0 1.5 2.0 2.0Revenue per download $0.99 $0.99 $0.99 $0.99 $0.99 $0.99% of video capable using pay per download 0% 0% 9% 12% 15% 20%Download fee revenue $0 $0 $106 $231 $419 $586
Total mobile video revenue $317 $528 $1,027 $1,451 $2,092 $2,842
Source: Nielsen Mobile – A service of The Nielsen Company, Telephia, Mobile World Congress, Goldman Sachs Research estimates.
Investment opportunity
Mobile video revenue opportunity remains small relative to the total revenue streams of our large cap entertainment companies at
$1.5-$2 billion versus $140 billion+ for the companies in aggregate during 2008, and we do not expect it will be a primary driver of
growth. That said, we favor companies that are most capable of driving successful content aggressively across platforms, such as
Disney (Buy), Viacom (Neutral), and News Corp (Not Rated). In music, only one of our covered companies has significant exposure
to the market, Warner Music Group (Neutral). We view the adoption of 3G music enabled handsets as a net positive for the industry,
as it provides more convenient ways to legally acquire music, but estimates would have to be substantially higher to offset the
expected decline in physical music sales and cannibalization of wired downloads. We also expect some cannibalization of existing
ringtone downloads as consumers switch to integrated full tracks.
Dolby (DLB, Buy) - Of our covered Entertainment names, we believe that Dolby is the best positioned company to benefit from the adoption of 3G handsets. Currently, Dolby administers and receives a disproportionately large percentage of
the royalty fee for the HE AAC codec, a compression and encoding technology for music playback on mobile devices. The HE AAC
codec is built into most models of 3G phones. We estimate that Dolby will generate roughly $15 million (2% of total company
revenue in FY2008) from HE AAC in 2008 and expect HE AAC revenue to grow at the pace of 3G handset adoption (~25% CAGR
from 2007-2012 vs. our 16% revenue CAGR for Dolby over the same time period). Additionally, Dolby has created a bundle of sound
technologies to accompany HE AAC called Dolby Mobile Suite. We believe the company is well-positioned to leverage the
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 43
relationships and IP from HE AAC to sell Mobile Suite, driving incremental revenue beyond HE AAC by increasing the licensing fees
received per handset.
Risks to our estimates
Downside risk to our estimates could come from lower than expected pricing for services or subscriptions, and / or less demand for
advertising supported content. We see upside potential from increased download rates for music as network speed increases given
lower transaction and interface barriers as well as the opportunity for a greater variety of content such as full length movies with
future generation networks.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 44
3. Gaming (Wienkes)
Summary of the data opportunity
Industry overview: The mobile gaming industry is a developing niche with vast growth potential as mobile devices become the
primary electronic interface for consumers. Handsets are increasingly becoming more conducive for gaming as larger screens and
superior 2.5G-3G platforms are being rolled out that allow for more complex and better-quality game-play. We expect consumer
adoption to increase significantly as more wireless subscribers adopt 2.5G-3G technology and handsets become more game-
friendly. As the industry matures and the demographic expands, we believe the mobile gaming industry is potentially larger than
that of console and PC games. In fact we believe the industry is poised for rapid growth as mobile devices become the primary
gaming interface for consumers. As this rollout continues, we believe it will substantially broaden and deepen the universe that is
able to play the improved games and help drive consumer adoption. Specifically, we believe the industry will be driven by:
(1) Increasing penetration of 2.5G-3G “game-friendly” handsets;
(2) greater adoption as customer awareness increases; and
(3) new distribution and monetization engines.
Exhibit 30: Goldman Sachs mobile gaming industry revenue opportunity
2.5G - 3G 'Game Friendly' Handsets
Consumer Adoption
New Distribution & Businesses
Source: Company data, Goldman Sachs Research estimates.
More “game-friendly” handsets should encourage consumer adoption, which drives new distribution and businesses.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 45
Our top-down industry analysis has the mobile industry growing to $5.3bn in 2012
Our top-down industry analysis has gross mobile gaming revenue growing from $2.1 billion in 2006 to $5.3 billion in 2012 (see
Exhibit 31). We base our analysis on the projected number of game-enabled (2.5G and 3G) worldwide handset sales as mobile
games are predominantly downloaded in the first few months that a handset is sold.
Specifically, we forecast the number of game-enabled handset sales by region, then estimate the number of mobile gamers based
on consumer penetration (by region). Finally, we estimate the average downloads per mobile gamer by region, and using an
average $5 sale price, we arrive at our total industry revenue estimate.
Exhibit 31: Goldman Sachs mobile gaming industry revenue opportunity
$ and units in millions
Game-Enabled Handsets 2006E 2007E 2008E 2009E 2010E 2011E 2012ETotal Worldwide Game-Enabled Handset Sales 842 979 1,070 1,166 1,253 1,379 1,517
Blended percent purchasing mobile games 6% 7% 8% 8% 9% 12% 11%
Total Mobile Gamers 63 80 94 108 119 159 167
Blended number of downloads per mobile gamer 5.4 5.9 6.0 6.1 6.2 6.4 6.4
Total Mobile Game Downloads 420 640 740 840 940 1,020 1,060
Average Revenue / Download $5.00 $5.00 $5.00 $5.00 $5.00 $5.00 $5.00
Total Industry RevenueNorth America $253 $366 $576 $791 $967 $1,050 $1,091South America 100 131 149 160 163 177 184Europe 523 578 619 625 579 628 653Asia Pacific 1,203 2,093 2,306 2,548 2,868 3,112 3,234Rest of the World 20 31 49 77 122 133 138Total Industry Revenue $2,100 $3,200 $3,700 $4,200 $4,700 $5,100 $5,300
Source: Company data, Goldman Sachs Research estimates.
Investment opportunity
For direct exposure to the mobile gaming opportunity we believe equity investors should focus on pure play gaming companies
such as Glu Mobile (GLUU, Neutral) as a potential acquisition target rather than investing in core video game publishers with
mobile gaming elements such as Electronic Arts (ERTS, Buy) or THQ (THQI, Neutral). We believe mobile gaming companies will
continue to experience consolidation as large entertainment companies are expanding into this niche to capitalize on the expected
rapid industry growth.
Risks to our estimates
Execution on the three critical success factors of (1) content, (2) distribution, and (3) technology will be requisite for growth over the
longer term, for both the long term potential of the industry and its mobile gaming participants. As such, we believe investors
should focus on mobile gaming companies that will exhibit multi-pronged strength in content, distribution, and porting technology,
rather than singular strengths. For example, branded content providers prefer to match their brands with a publisher with a history
of quality games, strong carrier relationships, and porting technology, while carriers in turn prefer mobile game publishers with
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 46
large and diverse portfolios of high-quality games that can be ported to the largest proportion of handsets within their subscriber
universe.
4. Enterprise applications (Friar, Zorovic)
Summary of the mobile enterprise applications opportunity
Industry overview: The market for mobile enterprise applications is poised for substantial growth in the coming years as several
drivers begin to come together. Specifically, we believe the industry will be driven by:
(1) Proliferation of VoIP and Wi-Fi; and
(2) Increasing adoption of Software-as-a-Service (SaaS) applications.
Initially, the proliferation of VoIP and Wi-Fi throughout 2008 will give employees greater mobile connectivity and the ability to utilize
business level applications on the road. In addition, themes such as desktop virtualization are likely to hit an inflection point in
2009., and further increase the ability for employees to access their corporate desktops while on the move. In conjunction with
greater connectivity, the increasing adoption of SaaS applications will allow business users to access applications anywhere
through an Internet browser and will increasingly blur the lines between on-premise and mobile applications. SaaS vendors such
as salesforce.com are already helping to make their applications easier to access via mobile devices such as iPhones, by making
interfaces friendly to mobile users. Thus, we expect business users to increasingly demand SaaS applications as these may be
accessed in the office or on the road with equal ease and functionality.
We see a $100bn+ potential market opportunity for mobile enterprise applications as SaaS applications blur the line
Currently the market for mobile enterprise applications specifically designed for mobile devices remains small at about $2 billion
according to IDC estimates, however we believe that the opportunity will be significantly expanded as enterprises increasingly
adopt SaaS applications over the coming years.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 47
Exhibit 32: Goldman Sachs mobile enterprise applications revenue opportunity
$ millions
Mobile Enterprise Appications Revenue 07-'122007 2008 2009 2010 2011 2012 CAGR (%)
Content applications $163 $219 $258 $385 $575 $859 39%Engineering applications 43 62 71 101 143 204 36%Enterprise resource mgmt. 309 380 518 640 792 980 26%Operations and manufacturing 352 370 626 686 751 822 18%Customer relationship mgmt. 458 536 638 751 883 1,038 18%Collaborative applications 485 535 606 659 716 778 10%Supply chain mgmt. 228 217 247 288 335 390 11%Total $2,039 $2,320 $2,964 $3,509 $4,154 $4,918 19%
GS Smartphone unit forecast (mn) 114 150 208 265 313 361 26%
Enterprise revenue per smartphone $17.82 $15.45 $14.24 $13.23 $13.26 $13.61 (5%)
NA smartphone mix 17% 18% 21% 23% 23% 23%
NA mobile enterprise applications revenue $341 $428 $626 $822 $954 $1,115 27%
ROW mobile enterprise applications revenue $1,698 $1,892 $2,338 $2,686 $3,200 $3,804 18%
Source: Goldman Sachs Research estimates.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 48
Exhibit 33: The full SaaS opportunity is much larger, providing room for
upside - about $70 billion in 2005…
$ billions, percentage of total revenue
Exhibit 34: …and expected to grow to $114 billion in 2010
$ billions, percentage of total revenue
Enterprise apps, $65 billion, 31%
System infrastructure, $75
billion, 35%
Database, $18 billion, 8%
Desktop applications, $24
billion, 12%
App development and deployment, $29 billion, 14%
75%
100%
System infrastructure includes desktop and network security applications, backup,
and virtualization.
App dev and deployment includes application servers, middleware, and integrated
development environments (e.g., Visual Studio), and business intelligence.
Desktop applications include authoring and publishing (e.g., Photoshop, Office),
entertainment, and education software.
Enterprise apps, $101 billion, 33%
System infrastructure,
$101 billion, 33%
Database, $24 billion, 8%
Desktop applications, $38
billion, 13%
App development and deployment, $41 billion, 13%
75%
100%
Source: : IDC Corporation, Goldman Sachs Research.
Source: : IDC Corporation, Goldman Sachs Research.
The desktop application and enterprise application markets stand at $24 billion and $65 billion, respectively. For our market sizing
analysis we assume the following:
• 100% of desktop applications are able to be delivered as on-demand solutions over time. => $38 billion opportunity in 2010.
• For the enterprise applications space we assume that approximately 10% of all data will not be able to be accessed on demand
per governmental mandates. This would include US government and international government data that is deemed “Top
Secret” and thus may not be co-mingled, stored off premise, etc. We also assume that approximately 15% of enterprise
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 49
applications cannot be designed as on-demand, solutions due to their inherent complexity and highly customized nature. => $76 billion opportunity in 2010.
• Thus we get to a $114 billion market opportunity by 2010.
As more employees begin to work from home or demand greater connectivity to their work environment as they travel for business,
we believe there will be a shift toward greater adoption of SaaS enterprise applications. Beyond the other advantages of SaaS
solutions, these applications will deliver the same functionality and data to employees no mater where they are, so long as they
have access to an Internet connection and a web browser.
Investment opportunity
While many companies including Microsoft (MSFT, Not Rated), Research in Motion (RIMM, Buy) and Sybase (SY, Not Covered) with
its iAnywhere software will be focused on applications specifically designed for the mobile environment, we believe the greatest
opportunity lies with on-demand applications which need only a web browser to be accessed. The proliferation of mobile devices
which can access Wi-Fi networks should give workers increasing access to SaaS applications. Key SaaS vendors are currently
companies such as salesforce.com (CRM, Sell) and SuccessFactors (SFSF, Neutral), however software stalwarts such as Microsoft,
Oracle (ORCL, Buy) and SAP (SAP, Neutral) are increasingly delivering applications via the web and thus should also benefit from
increasing Internet access via mobile devices.
Risks to our estimates
Our market sizing illustrates the potential of the market, but by no means do we believe that the market will become fully
penetrated with SaaS solutions by 2010. While SaaS providers have now largely addressed customers’ concerns, including security
and reliability, customers we spoke with indicate that many SaaS offerings are still not as feature-rich as their on-premise
equivalents. Integration also seems to be an issue as customers are reluctant to introduce SaaS offerings into their IT environments
before they can be assured that data is well synchronized between SaaS and on-premise applications.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 50
Private companies (Lee, S.): Broad-based activity related to mobile data opportunities
Summary of the mobile data-related activity among private companies
Our survey of VC investment trends as detailed in the report “Takeaways for the Tech investor from recent VC trends” (Simona
Jankowski, November 23, 2007) found that venture capital investment related to wireless/mobility has increased over the past few
years, with interest noted across several technology sub-sectors: communications equipment, semiconductors, software, and
services. There is widespread activity across these various sub-sectors; however, here we attempt to home in on the areas of
concentration for investments and private company activity related specifically to wireless data opportunities, as detailed above in
this report.
Exhibit 35: A more granular look at the top and bottom VC trends
as identified in a free-response question by participants in our VC survey
-15 -10 -5 0 5 10 15
Enterprise/application softwareTelecom equipment/services
B2BSemis/Semi cap equipment
HardwareConsumer electronics components
EDAOptics
SecurityNanotechnology
StorageVOIP/Media over IP
Communications applicationsConsumer Software/services
Peer-to-PeerThin film photovoltaics
Web 2.0Advertising
Analog semisClean Tech
International/OutsourcingOpen source
Virtualization/Data center Mobility/Wireless
Internet/Consumer mediaSoftware-as-a-Service
Num
ber o
f tim
es a
tren
d w
as id
entif
ied
as "
top-
3", m
inus
num
ber o
f tim
es
a tr
end
was
iden
tifie
d as
"bo
ttom
-3"
for V
C in
vest
ing
over
the
last
3 y
ears
Source: Goldman Sachs VC Survey.
Overview
Gating factors
Mobile operators
Devices
Infrastructure
IT services
Content
-> Private company
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 51
Advanced infrastructure and new services the area of focus in communications equipment. Although venture capital
investment and the number of private companies related to telecom and networking and equipment have declined significantly
relative to the bubble at the start of the 2000s, there continues to be much activity in communications equipment, in particular
related to next-generation networks and services. For wireless equipment, we noted more concentrated areas of investment related
to new wireless standards such as WiMAX (as detailed in our report, “Introducing Emerging Technology Research: WiMAX ‘Deep
Dive,’ “ Seogju Lee, February 21, 2008), advancing network architectures (relating to fixed mobile convergence (FMC) and transition
to full IP systems), and specific pain points developing (such as network optimization and video transcoding). Also, we note that
there has been limited activity by private companies related to mobile devices, given already difficult competitive landscapes,
though Modu has emerged more recently with its unique modular device architecture. In Exhibit 36, we detail select private
communications equipment companies focused on backhaul.
Exhibit 36: Select private communications equipment companies targeting opportunities related to increasing backhaul needs
Company CategoryAccedian Networks Carrier Ethernet equipmentActelis Networks Carrier Ethernet equipmentANDA Networks Carrier Ethernet equipmentAurora Networks Optical transportAxerra Networks Inc Pseudo-wire solutionsCalix Multi-service network equipmentCambridge Broadband Ltd Wireless backhaulCeterus Networks Ethernet transport solutionsExalt Communications Wireless backhaulHatteras Networks Multi-service network equipmentOpVista Optical transport equipmentOverture Networks Multi-service network equipmentRAD Data Communications Access equipmentRivulet Communications Multi-service network equipmentTejas Networks Optical transport equipmentTransmode Optical Optical transport equipmentTurin Networks Inc Multi-service network equipment
Please note: this list is not comprehensive and serves as a set of examples only.
Source: Compiled by Goldman Sachs Research.
Semiconductors to enable next-generation services. The semiconductor market specific to the cellular handsets is very large at
$38 billion in 2007, and there are many new growth opportunities related to wireless data, which private companies have formed to
address. Although the baseband market represents the largest portion of the cellular semiconductor market at 24%, it is very
difficult to penetrate, especially for a private company, given the aggressive competitive landscape (which is littered with many
large, incumbent diversified semiconductor suppliers), consolidated market share in the customer base (with the top five handset
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 52
vendors controlling 86% of the market), and large required investment (not only to fund extensive chip design, but also to support
lengthy customer and carrier qualifications). Hence, venture capital investments and private companies’ activities have been in new
technology and service areas like WiMAX, LTE, and video, as well as more efficient and/or more powerful approaches to power
management and RF technologies. In Exhibit 37, we detail select private semiconductor companies that are developing next-
generation RF technologies, which are related to the enablement of faster data transmissions on both the client and infrastructure.
Exhibit 37: Select private semiconductor companies deploying advanced RF solutions for next-generation wireless
RF/radioAmalfi Semiconductor CMOS-based power amplifiers - mobile phonesAxiom Microdevices CMOS-based power amplifiers - mobile phonesBitwave Semiconductor Programmable RF transceivers - mobile devicesOptichron Digital nonlinear signal processing solutions - wireless infrastructurePulseWave RF Digital RF power amplifier module - wireless infrastructureQuantance Power amplifier power controllerQuantenna Communications MiMo-based wireless solution - company still in stealth modeVanu Software radio - wireless infrastructure
Please note: this list is not comprehensive and serves as a set of examples only.
Source: Compiled by Goldman Sachs Research.
Various new software, content, and service opportunities enabled by high-speed wireless data. High-speed wireless networks
will enable various new revenue-generating advanced service opportunities, and venture capital investments have been made into
a number of software and service-oriented companies, including those developing solutions related to productivity, mobile
internet, advertising, gaming, and video, as detailed above. In Exhibit 38, we detail a number of the more prominent private
companies active in these areas.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 53
Exhibit 38: High-speed wireless data enables many new software, content, and service opportunities
Mobile AdvertisingAd Infuse Mobile ad platformAdMob Mobile ad networkGoldSpot Media Ad insertion for mobile broadcast TVGreystripe Embedded ads in mobile gamesMillennial Media Mobile ad networkQuattro Wireless Mobile ad networkRhythm NewMedia Mobile ad platform including video, banners, gamesSmaato Open Mobile Advertising Platform
Mobile GamingDigital Chocolate Mobile game application developerHands-On Mobile (formerly mForma) Mobile game publisherPunch Entertainment Developer of games playable across mobile phones and the WebSkyZone Entertainment Mobile entertainment content developer
Mobile VideoComVu Mobile streaming video softwareEyespot Mobile video sharing softwareJuice Wireless (Juicecaster) Mobile multimedia communityMyWaves Mobile video (software and ads)Ortiva Wireless Mobile video delivery optimization technologyTreemo Mobile entertainment content communityVeeker Mobile video and photo messagingvpod.tv Mobile video publishing communityZannel Mobile Instant Media Messaging
Please note: this list is not comprehensive and serves as a set of examples only.
Source: Compiled by Goldman Sachs Research.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 54
Reg AC
We, Jason Armstrong, CFA, James Covello, Sarah Friar and James Mitchell, CFA, hereby certify that all of the views expressed in this report accurately reflect our personal views about the subject
company or companies and its or their securities. We also certify that no part of our compensation was, is or will be, directly or indirectly, related to the specific recommendations or views expressed
in this report.
Investment profile
The Goldman Sachs Investment Profile provides investment context for a security by comparing key attributes of that security to its peer group and market. The four key attributes depicted are:
growth, returns, multiple and volatility. Growth, returns and multiple are indexed based on composites of several methodologies to determine the stocks percentile ranking within the region's
coverage universe.
The precise calculation of each metric may vary depending on the fiscal year, industry and region but the standard approach is as follows:
Growth is a composite of next year's estimate over current year's estimate, e.g. EPS, EBITDA, Revenue. Return is a year one prospective aggregate of various return on capital measures, e.g. CROCI,
ROACE, and ROE. Multiple is a composite of one-year forward valuation ratios, e.g. P/E, dividend yield, EV/FCF, EV/EBITDA, EV/DACF, Price/Book. Volatility is measured as trailing twelve-month
volatility adjusted for dividends.
Quantum
Quantum is Goldman Sachs' proprietary database providing access to detailed financial statement histories, forecasts and ratios. It can be used for in-depth analysis of a single company, or to make
comparisons between companies in different sectors and markets.
Disclosures
Coverage group(s) of stocks by primary analyst(s)
Jason Armstrong, CFA: America-Telecom Services: Towers, America-Wireline Service - Canadian, America-Wireline Services. James Covello: America-Semi Device, America-Semiconductor Capital
Equipment. Sarah Friar: America-Software Group. James Mitchell, CFA: America-Internet, Asia Pacific Media.
America-Internet: Amazon.com Inc., Baidu.com, Inc., CNET Networks Inc., EarthLink, Inc., eBay Inc., Expedia Inc., FTD Group, Inc., Google Inc., GSI Commerce, Inc., IAC/InterActiveCorp, 1-800-
FLOWERS.COM, Inc., Orbitz Worldwide, Inc., Priceline.com Incorporated, RealNetworks, Inc., Vistaprint Limited, WebMD Health Corp., Yahoo! Inc..
America-Semi Device: Advanced Micro Devices, Inc., Altera Corp., Analog Devices, Inc., Applied Micro Circuits, Broadcom Corporation, Intel Corp., International Rectifier Corp., Intersil Corp., Lattice
Semiconductor Corp., Leadis Technology, Linear Technology Corp., LSI Corp., Marvell Technology Group Ltd., Maxim Integrated Products, Micrel, Inc., Microchip Technology Inc., Micron Technology
Inc., Monolithic Power Systems, National Semiconductor Corp., Nvidia Corp., PMC-Sierra, Inc., SanDisk Corporation, Sigma Designs, Inc., Silicon Image, Inc., SiRF Technology Holdings, Inc., Texas
Instruments Inc., Trident Microsystems, Inc., Volterra Semiconductor Corp., XILINX Corp., Zoran Corporation.
America-Semiconductor Capital Equipment: Advanced Energy Industries, Inc., Applied Materials, Inc., ATMI, Inc., Axcelis Technologies, Inc., Brooks Automation, Inc., Credence Systems Corp.,
Entegris, Inc., FormFactor, Inc., KLA-Tencor, Lam Research Corp., MKS Instruments, Inc., Novellus Systems Inc., Teradyne, Inc., Verigy Ltd..
America-Software Group: Adobe Systems Inc., Akamai Technologies, Inc., Autodesk Inc., BEA Systems, Inc., BMC Software, Inc., CA, Inc., Check Point Software Tech., Citrix Systems Inc., CommVault
Systems, Inc., Digital River, Inc., Informatica Corp., Kenexa Corporation, Limelight Networks, Inc., Macrovision Corp., McAfee, Inc., Microsoft Corp., Nuance Communications, Inc., Oracle Corp.,
Parametric Technology Corp., Quest Software, Inc., Red Hat, Inc., RightNow Technologies, Inc., salesforce.com, Inc., SAP (ADR), Secure Computing Corp., SuccessFactors, Inc., Symantec Corp., Taleo
Corporation, TIBCO Software Inc., VeriSign, Inc..
America-Telecom Services: Towers: American Tower Corp., Crown Castle International Corp., SBA Communications Corp..
America-Wireline Service - Canadian: BCE, Inc., BCE, Inc., Rogers Communications Inc., Rogers Communications Inc., TELUS Corp., TELUS Corp..
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 55
America-Wireline Services: AT&T Inc., Cellcom Israel Ltd., CenturyTel Inc., Cincinnati Bell Inc., Citizens Communications, Embarq Corp., FairPoint Communications, Inc., Global Crossing Ltd., Leap
Wireless International, Inc., Level 3 Communications, Inc., MetroPCS Communications, Inc., Qwest Communications Intl., SAVVIS, Inc., Sprint Nextel Corp., Verizon Communications, Windstream
Corp..
Asia Pacific Media: 104 Corporation, 51job, Inc., Alibaba.com, Asia Satellite, Cheil Worldwide, CJ CGV, Clear Media, Ctrip.com International, Daum Communications, Dish TV India, Entertainment
Network India, Focus Media, Gmarket, Imagi International Holdings, Megastudy, NCsoft, Netease, New Oriental Education & Technology Group Inc. (ADR), NHN, ON Media, Phoenix Satellite
Television, Shanda Interactive Ent, SINA Corporation, SK Communications, Sohu.com, Star Cruises, Star Cruises, Sun TV Network, Television Broadcasts, Television Eighteen India, Tencent Holdings,
The9 Limited, Zee Entertainment Enterprises.
Company-specific regulatory disclosures
The following disclosures relate to relationships between The Goldman Sachs Group, Inc. (with its affiliates, "Goldman Sachs") and companies covered by the Global Investment Research Division of
Goldman Sachs and referred to in this research.
Goldman Sachs beneficially owned 1% or more of common equity (excluding positions managed by affiliates and business units not required to be aggregated under US securities law) as of the
month end preceding this report: Alcatel-Lucent (ADS) ($6.08), DISH Network Corp. ($31.84) and FairPoint Communications, Inc. ($8.21)
Goldman Sachs has received compensation for investment banking services in the past 12 months: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc. ($37.57),
Broadcom Corporation ($21.65), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), Dolby Laboratories, Inc. ($35.31), Embarq Corp. ($38.76), FairPoint Communications, Inc.
($8.21), Glu Mobile Inc. ($4.51), Microsoft Corp. ($29.22), Motorola, Inc. ($9.05), Qwest Communications Intl. ($4.54), Starent Networks, Corp. ($11.60), Syniverse Technologies, Inc. ($16.87), Time
Warner Cable Inc. ($26.80) and Verizon Communications ($35.85)
Goldman Sachs expects to receive or intends to seek compensation for investment banking services in the next 3 months: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49),
AT&T Inc. ($37.57), Broadcom Corporation ($21.65), Cablevision Systems Corp. ($22.66), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), Crown Castle International Corp.
($37.94), The DIRECTV Group, Inc. ($25.45), Dolby Laboratories, Inc. ($35.31), Embarq Corp. ($38.76), FairPoint Communications, Inc. ($8.21), Glu Mobile Inc. ($4.51), Juniper Networks, Inc. ($23.36),
Microsoft Corp. ($29.22), Motorola, Inc. ($9.05), QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Starent Networks, Corp. ($11.60), Synchronoss
Technologies Inc. ($20.43), Syniverse Technologies, Inc. ($16.87), Time Warner Cable Inc. ($26.80) and Verizon Communications ($35.85)
Goldman Sachs has received compensation for non-investment banking services during the past 12 months: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc.
($37.57), Broadcom Corporation ($21.65), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), The DIRECTV Group, Inc. ($25.45), Juniper Networks, Inc. ($23.36), Microsoft
Corp. ($29.22), Motorola, Inc. ($9.05), QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Time Warner Cable Inc. ($26.80) and Verizon Communications
($35.85)
Goldman Sachs had an investment banking services client relationship during the past 12 months with: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc. ($37.57),
Broadcom Corporation ($21.65), Cablevision Systems Corp. ($22.66), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), Crown Castle International Corp. ($37.94), The
DIRECTV Group, Inc. ($25.45), Dolby Laboratories, Inc. ($35.31), Embarq Corp. ($38.76), FairPoint Communications, Inc. ($8.21), Glu Mobile Inc. ($4.51), Juniper Networks, Inc. ($23.36), Microsoft Corp.
($29.22), Motorola, Inc. ($9.05), QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Starent Networks, Corp. ($11.60), Synchronoss Technologies Inc.
($20.43), Syniverse Technologies, Inc. ($16.87), Time Warner Cable Inc. ($26.80) and Verizon Communications ($35.85)
Goldman Sachs had a non-investment banking securities-related services client relationship during the past 12 months with: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc.
($154.49), AT&T Inc. ($37.57), Broadcom Corporation ($21.65), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), The DIRECTV Group, Inc. ($25.45), Juniper Networks, Inc.
($23.36), Microsoft Corp. ($29.22), Motorola, Inc. ($9.05), QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Time Warner Cable Inc. ($26.80) and
Verizon Communications ($35.85)
Goldman Sachs had a non-securities services client relationship during the past 12 months with: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc. ($37.57),
Broadcom Corporation ($21.65), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), The DIRECTV Group, Inc. ($25.45), Juniper Networks, Inc. ($23.36), Microsoft Corp. ($29.22), Motorola, Inc. ($9.05),
QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Time Warner Cable Inc. ($26.80) and Verizon Communications ($35.85)
Goldman Sachs has managed or co-managed a public or Rule 144A offering in the past 12 months: AT&T Inc. ($37.57), Comcast Corp. ($20.16), Dolby Laboratories, Inc. ($35.31), Motorola, Inc. ($9.05),
Starent Networks, Corp. ($11.60) and Verizon Communications ($35.85)
A director and/or employee of Goldman Sachs is a director: QUALCOMM, Inc. ($42.07)
Goldman Sachs makes a market in the securities or derivatives thereof: Alcatel-Lucent (ADS) ($6.08), Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc. ($37.57), Broadcom Corporation ($21.65),
Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), Crown Castle International Corp. ($37.94), The DIRECTV Group, Inc. ($25.45), DISH Network Corp. ($31.84), Glu Mobile Inc. ($4.51), Juniper
Networks, Inc. ($23.36), Microsoft Corp. ($29.22), Motorola, Inc. ($9.05), QUALCOMM, Inc. ($42.07), Qwest Communications Intl. ($4.54), Research In Motion Ltd. ($118.63), Starent Networks, Corp.
($11.60), Synchronoss Technologies Inc. ($20.43) and Verizon Communications ($35.85)
Goldman Sachs is a specialist in the relevant securities and will at any given time have an inventory position, "long" or "short," and may be on the opposite side of orders executed on the relevant
exchange: Amdocs Limited ($28.19), Apple Inc. ($154.49), AT&T Inc. ($37.57), CenturyTel Inc. ($31.00), Cisco Systems, Inc. ($23.89), Comcast Corp. ($20.16), Crown Castle International Corp. ($37.94),
Synchronoss Technologies Inc. ($20.43), Time Warner Cable Inc. ($26.80) and Verizon Communications ($35.85)
Goldman Sachs holds a position greater than U.S. $15 million (or equivalent) in the debt or debt instruments of: Time Warner Cable Inc. ($26.80)
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 56
Distribution of ratings/investment banking relationships
Goldman Sachs Investment Research global coverage universe
Rating Distribution Investment Banking Relationships
Buy Hold Sell Buy Hold Sell
Global 28% 57% 15% 51% 44% 41%
As of Apr 1, 2008, Goldman Sachs Global Investment Research had investment ratings on 2,975 equity securities. Goldman Sachs assigns stocks as Buys and Sells on various regional Investment
Lists; stocks not so assigned are deemed Neutral. Such assignments equate to Buy, Hold and Sell for the purposes of the above disclosure required by NASD/NYSE rules. See 'Ratings, Coverage
groups and views and related definitions' below.
Regulatory disclosures
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See company-specific regulatory disclosures above for any of the following disclosures required as to companies referred to in this report: manager or co-manager in a pending transaction; 1% or
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The following are additional required disclosures: Ownership and material conflicts of interest: Goldman Sachs policy prohibits its analysts, professionals reporting to analysts and members of their
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investment banking revenues. Analyst as officer or director: Goldman Sachs policy prohibits its analysts, persons reporting to analysts or members of their households from serving as an officer,
director, advisory board member or employee of any company in the analyst's area of coverage. Distribution of ratings: See the distribution of ratings disclosure above. Price chart: See the price
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Ratings, coverage groups and views and related definitions
Buy (B), Neutral (N), Sell (S) -Analysts recommend stocks as Buys or Sells for inclusion on various regional Investment Lists. Being assigned a Buy or Sell on an Investment List is determined by a
stock's return potential relative to its coverage group as described below. Any stock not assigned as a Buy or a Sell on an Investment List is deemed Neutral. Each regional Investment Review
Committee manages various regional Investment Lists to a global guideline of 25%-35% of stocks as Buy and 10%-15% of stocks as Sell; however, the distribution of Buys and Sells in any particular
coverage group may vary as determined by the regional Investment Review Committee. Regional Conviction Buy and Sell lists represent investment recommendations focused on either the size of
the potential return or the likelihood of the realization of the return.
Return potential represents the price differential between the current share price and the price target expected during the time horizon associated with the price target. Price targets are required for
all covered stocks. The return potential, price target and associated time horizon are stated in each report adding or reiterating an Investment List membership.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 57
Coverage groups and views: A list of all stocks in each coverage group is available by primary analyst, stock and coverage group at http://www.gs.com/research/hedge.html. The analyst assigns one
of the following coverage views which represents the analyst's investment outlook on the coverage group relative to the group's historical fundamentals and/or valuation. Attractive (A). The
investment outlook over the following 12 months is favorable relative to the coverage group's historical fundamentals and/or valuation. Neutral (N). The investment outlook over the following 12
months is neutral relative to the coverage group's historical fundamentals and/or valuation. Cautious (C). The investment outlook over the following 12 months is unfavorable relative to the coverage
group's historical fundamentals and/or valuation.
Not Rated (NR). The investment rating and target price, if any, have been removed pursuant to Goldman Sachs policy when Goldman Sachs is acting in an advisory capacity in a merger or strategic
transaction involving this company and in certain other circumstances. Rating Suspended (RS). Goldman Sachs Research has suspended the investment rating and price target, if any, for this stock,
because there is not a sufficient fundamental basis for determining an investment rating or target. The previous investment rating and price target, if any, are no longer in effect for this stock and
should not be relied upon. Coverage Suspended (CS). Goldman Sachs has suspended coverage of this company. Not Covered (NC). Goldman Sachs does not cover this company. Not Available or Not Applicable (NA). The information is not available for display or is not applicable. Not Meaningful (NM). The information is not meaningful and is therefore excluded.
Ratings, coverage views and related definitions prior to June 26, 2006
Our rating system requires that analysts rank order the stocks in their coverage groups and assign one of three investment ratings (see definitions below) within a ratings distribution guideline of no
more than 25% of the stocks should be rated Outperform and no fewer than 10% rated Underperform. The analyst assigns one of three coverage views (see definitions below), which represents the
analyst's investment outlook on the coverage group relative to the group's historical fundamentals and valuation. Each coverage group, listing all stocks covered in that group, is available by primary
analyst, stock and coverage group at http://www.gs.com/research/hedge.html.
Definitions
Outperform (OP). We expect this stock to outperform the median total return for the analyst's coverage universe over the next 12 months. In-Line (IL). We expect this stock to perform in line with the
median total return for the analyst's coverage universe over the next 12 months. Underperform (U). We expect this stock to underperform the median total return for the analyst's coverage universe
over the next 12 months.
Coverage views: Attractive (A). The investment outlook over the following 12 months is favorable relative to the coverage group's historical fundamentals and/or valuation. Neutral (N). The
investment outlook over the following 12 months is neutral relative to the coverage group's historical fundamentals and/or valuation. Cautious (C). The investment outlook over the following 12
months is unfavorable relative to the coverage group's historical fundamentals and/or valuation.
Current Investment List (CIL). We expect stocks on this list to provide an absolute total return of approximately 15%-20% over the next 12 months. We only assign this designation to stocks rated
Outperform. We require a 12-month price target for stocks with this designation. Each stock on the CIL will automatically come off the list after 90 days unless renewed by the covering analyst and
the relevant Regional Investment Review Committee.
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The Global Investment Research Division of Goldman Sachs produces and distributes research products for clients of Goldman Sachs, and pursuant to certain contractual arrangements, on a global
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This research is for our clients only. Other than disclosures relating to Goldman Sachs, this research is based on current public information that we consider reliable, but we do not represent it is
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recommendations or views expressed in this research.
April 17, 2008 Americas: Wireless
Goldman Sachs Global Investment Research 58
We and our affiliates, officers, directors, and employees, excluding equity analysts, will from time to time have long or short positions in, act as principal in, and buy or sell, the securities or
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