the miles series - it - bringing everything together
TRANSCRIPT
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IT - Bringing Everything Together
Anurag PurohitIT - CMG
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About Me ..
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• Computer Engineer (Around 12 Yrs of Experience in IT)
• MS Software Systems – BITS Pilani• ISACA Certified CISA Professional• Working With Saud Bahwan
Group-Muscat for Around 10Yrs• Experienced in Application
Developments, Project Management, Agile, BI
• Areas of Interest are Corporate Governance of Enterprise IT, IT Management, Risk, Compliance, QMS, IT Audit, Dashboards & Development of KPIs, KGIs & KRIs
• Can be contacted at [email protected]
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And Also a Proud Member of the Community Called …
IT PROFESSIONALS..
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So … What is the Agenda ….??
What will be Take Away After the
Session?
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?LAN, IP Address,
ADS, Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP
…
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Stakeholder’s Drivers
Stakeholder Needs
IT Goals
Enterprise Goals
Enablers Goals
Influences
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Existing2015
Planned2020
- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
Stakeholder’s Drivers
Stakeholder Needs
IT Goals
Enterprise Goals
Enablers Goals
Influences
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
Existing2015
Planned2020
- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.
PMBOK
ITIL
ISO 27001
COSO
PRINCE2
TOGAF SOX PCI-DSS
ISO9000 QMS PMBOK
ISO31000
ISO 38500
COBIT
StrategyBSC
GoalsEA
Bus Case
ISO 12207
?LAN, IP Address, ADS,
Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP …
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
AS400
RPG
Programming
Operation
ERP
ASP
Visual Studio
System Administration
C#
Windows 7
SQL Server
IIS
Application Server
Exchange Server
Web Services
AJAXNo SQL
Analytics
Business Intelligence
Robotics
HTML 4.0
Java Script
Firewall
ADS
jQuery
Java Script
VB Script
PHP
Networking
IP v6
VNC
DevOps
CMM
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That’s What our Reputation is
To Make Things Look Complicated …
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Isn’t It …???
But…
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To make it Look Simple,I took references from -
• ISACA.org• CISA Manual• CISM Manual• CRISC Manual• Various Publications of COBIT• ISO.org• PMI.org• Google.com and many other websites for diagrams,
logos and Pictures• IBM.com• Microsoft.com• Breach of copyright is totally unintentional and for
knowledge sharing purpose only.
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Let’s Break the Complexity in order to Understand it…
Remember Divide & Rule
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WHAT WE DO …???
Adding
Value To the Organizations in What they are Doing
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But How …???
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In general, IT Gives the Leading Edge to the Organization by Providing
• Quick Information for Decision Making • Accuracy• Efficiency• Transparency• Control and• Confidentiality
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But How “Value” Meets With “Technology” …???
Consider the value parameter
“Decision Making”
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Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes
Organizations (Profit/Non Profit)
Value
Technology
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Our Approach is …
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Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes
Organizations (Profit/Non Profit)
Technology
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Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes
Organizations (Profit/Non Profit)
Technology
Actors and Roles …???
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Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
LAN, IP Address, ADS, Cloud …
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP …
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
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And What Tools We are Using?
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AS400
RPG
Programming
Operation
ERP
ASP
Visual Studio
System Administration
C#
Windows 7
SQL Server
IIS
Application Server
Exchange Server
Web Services
AJAXNo SQL
Analytics
Business Intelligence
Robotics
HTML 4.0
Java Script
Firewall
ADS
jQuery
Java Script
VB Script
PHP
Networking
IP v6
VNC
CMM
AS400
QMS
ERP
CMM
AntivirusBCDR
And Many More …
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Thinking
Technical
Wise
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes
Analytical
Philosophical
Logical
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?LAN, IP Address, ADS,
Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP …
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
Governance &
Management of
Enterprise IT
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Sleeping ….zzzzzz ????
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X = 5 and Y = 6X + Y = ?
What is X & Y ..???- Integer ?- Character ?- Decimal ?- ASCII ?
TELL ME WHAT YOU
WANT
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So We Were Talking About Managers
Managers/ Employee/ Technocrats etc. are
Enablers Anything for an Organization that help it in achieving its goals.
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Enablers
Enablers
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competency
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Means …
Owner’s Goals are Dependent on the Performance of
Enablers Hence the relationship can be
seen as …
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Owner’s Needs
IT Goals
Governance Goals – Adding Value
Influences
Influences
Enablers Goals
Influences
Enablers
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
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Roles, Activities and Relationship Among Various Groups Can be Seen as
Report
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Now….. This is Really Boring for us
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So, Everything Can be Connected As
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Owner’s Needs
IT Goals
Enterprise Goals
Influences
Influences
Enablers Goals
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
Existing2015
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
CompetenciesPlanned
2020
2020
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Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Stakeholder Needs
IT Goals
Enterprise Goals
Enablers Goals
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Existing2015
Planned2020
- Business Plan- Resources - Budget- Decisions- Risk - Security- Bench Marks etc.
?LAN, IP Address,
ADS, Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP
…
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
Governance &
Management of
Enterprise IT
Drivers of Governance &
management of Enterprise IT
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Better to Use Some Tools to Govern…
Are there any Tool Available for Governance & Management ?
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PMBOK
ITIL
ISO 27001
COSO
PRINCE2
TOGAF
SOX
PCI-DSS
ISO9000 QMS PMBOK
ISO31000
ISO 38500
COBIT
Strategy BSC
GoalsEA
Bus Case
ISO 12207
DEVOPS YES
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• It is Bookish• Wastage of Time / Consumes
More Time• Glamorized to make money• I have enough experience• Collectively we can take better
decisions• We are the best in the market….
What we do is the best practice• Don’t know what to use where?
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Good Governance Make Good Sense
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Is it that Difficult?
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?LAN, IP Address,
ADS, Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP
…
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Stakeholder Needs
IT Goals
Enterprise Goals
Enablers Goals
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Existing2015
Planned2020
- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.- Security
EA – TOGAF, Information Asset Profiling
COBIT
Strategy
BSCISO 31000
ISO 27001
Services - ITIL
Projects – PMBOK, PRINCE
IT Governance ISO 38500
RACI
ISO 12207
CMM
QMS ISO 9000
Business Cases
DevOpsAre You OK?What’s Going on?Are you breaking up?
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YESSS…I am a Seasoned Techie ….
Doing Great …..
How does it Make Sense for me..??
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Think Yourselves…You are the Best Judge …
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So… Hope we Achieved our Goal to Understand ….
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??
LAN, IP Address, ADS, Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP
…
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Stakeholder’s Drivers
Stakeholder Needs
IT Goals
Enterprise Goals
Enablers Goals
Influences
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Principles, Policies and Frameworks
Proc
esses
Organisational Structures
Culture,
Ethics and Behaviour
Information
Services,
Infrastructure and Applications
People, Skills and Competencies
Existing2015
Planned2020
- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
Stakeholder’s Drivers
IT Goals
Enterprise Goals
Stakeholder Needs
Enablers Goals
Influences
Influences
Influences
Influences
– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies
Existing2015
Principles, Policies and Frameworks
Processes
Organisational Structures
Culture, Ethics and Behaviour
Information
Services, Infrastructure
and Applications
People, Skills and
Competencies
- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.
Planned2020
PMBOK
ISO 27001
ITIL
PRINCE2
TOGAF SOX PCI-DSS
COSO
ISO9000 QMS PMBOK
ISO31000
ISO 38500
COBIT
StrategyBSC
GoalsEA
Bus Case
ISO 12207
LAN, IP Address, ADS, Cloud …
Decision Making
Intelligence
Knowledge
Information
Data
Bits and Bytes Network and Infrastructure
Operations
Application Development
Analysts
BI Professionals
Business Users
Backup, Restoration..
D2k, VB.net, ASP.net, ABAP …
Reports, Excel …
Advance Analytics, ..
Information, Trend, Legal…
Manager
Manager
Manager
Manager
Manager
Manager
.
.
.
Manager
.
.
.
Manager
,,,
Manager
RPG
AS400
Operation
ERP
ASP
Visual Studio
System Administration
C#
Programming
SQL Server
Windows 7
Application Server
Exchange Server
Web Services
IIS
AJAXNo SQL
Analytics
Robotics
HTML 4.0
Business Intelligence
Firewall
Java Script
ADS
jQuery
Java Script
VB Script
PHP
Networking
IP v6
VNC
CMM
DevOps
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