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THE LLOYD’S REGISTER GROUP INTERTANKO Tanker Event 2009 THE LLOYD’S REGISTER GROUP Continuous improvement – the future role of classification Richard Sadler Chief Executive Officer

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THE LLOYD’S REGISTER GROUP. Continuous improvement – the future role of classification Richard Sadler Chief Executive Officer. In-Service. Build. End of life. Life cycle. STAGE 3 Construction & Commissioning. STAGE 4 Operations. Maintenance Management. Human Element/ Training. - PowerPoint PPT Presentation

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Page 1: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

THE LLOYD’S REGISTER GROUP

Continuous improvement – the future role of classification

Richard Sadler Chief Executive Officer

Page 2: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

RiskManagement

MaintenanceManagement

STAGE 4 Operations

EnvironmentalManagement

SafetyManagement

Project Management

STAGE 1StrategicPlanning

STAGE 2Design

STAGE 3 Construction & Commissioning

- ISM / ISPS – ILO- Integrated Management Systems

Life-extension/ship re-cycling/scrapping

INTEGRITY

PERFORMANCE

SAFETY - Risk Management Services- Lloyd’s Register Integrator

- EP / Green Passport - CO2 Index- Energy Efficiency Services

- Planned Maintenance- Maintenance Strategy- Condition Monitoring

STAGE 5De-commissioning

Human Element/ TrainingSupporting all

the stages of a vessel’s lifecycle

Life cycle

Page 3: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Our stakeholdersOwners

Charterers

Bankers

Insurers

Regulators

NGOs

Media

NGOs

Owners, Builders

ME&C and Regulators Society

Page 4: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

The elements of sustainability

• Safety / Asset integrity improvement

• Environmental improvement

• Social improvement

Page 5: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Social conditions

Page 6: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

“I joined the navy…”

Page 7: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Continuous improvement

• Better regulation, inspection, research andknowledge management.

• Improved goalson safety and sustainability.

• Balanced stakeholder requirements of safety, reliability and cost.

Page 8: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Our Group at a glance

• Anticipated annual turnover $1.0bn

• 7174 employees

• 101 companies

• 278 offices in 78 countries

• Delivering services in 228 countries

• 7 months from our 250th anniversary

Page 9: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

A model for our new business assurance system

Adapted from Harvard Business Review - Mastering the Management SystemBy Robert S. Kaplan and David P. Norton

TRANSLATETHE STRATEGY

DEVELOP THE STRATEGY

Define mission, vision and valuesConduct strategic analysisFormulate strategy

TEST AND ADAPTTHE STRATEGY

PLANOPERATIONS

MONITIORAND LEARN

Strategic PlanStrategy mapBalanced ScorecardStratEx

Execute processesand initiatives

Conduct strategic analysis

Operating PlanDashboardsBudgetsPro forma P&Ls

Define strategic objectives and themesSelect measures and targetsSelect strategic initiatives

Develop sales planPlan resource capabilityPrepare budgets

Conduct profitability analysisConduct strategy correlation analysisExamine emerging strategies

Hold strategy reviewsHold operational reviews

results

performancemetrics

results

performancemetrics

STAG

E

3STAG

E

3

STAG

E

2STAG

E

2ST

AGE

1STAG

E

1

STAG

E

5STAG

E

5

STAG

E

4STAG

E

4Improve key processes

Page 10: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Our stakeholdersOwners

Charterers

Bankers

Insurers

Regulators

NGOs

Media

NGOs

Owners, Builders

ME&C and Regulators Society

Page 11: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Beyond the model of straight-forward compliance

Necessary components

• Suitable management and management systems.• The right attitude and corporate culture.• The appropriate training and leadership models.

Page 12: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Incident trends

Page 13: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Human decisions…

Page 14: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Analysing the Human Element

Page 15: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

Areas of best practice in addressing the human element

Page 16: THE LLOYD’S REGISTER GROUP

THE LLOYD’S REGISTER GROUPINTERTANKO Tanker Event 2009

So, our role has changed…

“Excellent firms don’t believe in excellence, only in constant improvement and constant change”

Improved regulatory framework

“I am opposed to the laying down of regulation

lest the improvement of progress tomorrow is

shackled by the mistakes of today”

Greater human element understanding