the lean trainer's paradox
TRANSCRIPT
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The Lean Trainer’s Paradox
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You teach kaizen, continuous
improvement
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own training procedures?
Yet when did you last improve your
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1.Recognize this?
▧ You’ve been teaching for years▧ It’s a routine▧ Your trainees consistently rate your
training very highly
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2.Then maybe you're here:
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3.(Stuck at a local optimum)
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You are on top of a nice hill
In other words...
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But you could be here instead
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So how do you get here?
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ALWAYS BE TESTINGKeep improving your training based on continuous measurements
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1.Have your trainees
evaluate your lean training
▧ Kirkpatrick’s level 1: primary reaction▧ Happy sheets▧ Questionnaires (use lms)
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2.Test if they memorized
lean concepts
▧ Kirkpatrick’s level 2: learning▧ Online tests (use lms)▧ Ask trainees to come up with a mini
case study (test comprehension)
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3.How are they applying
their training on the job?
▧ Kirkpatrick’s level 3: transfer of training
▧ Traditionally: assessments▧ Put the theory online, measure usage
of sources and references (use lms)
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A/B Testing(Only applicable when you’re training large
numbers of lean consultants)
1. Each new trainee is randomly assigned to either old training A or new one, B.
2. Test transfer of training for both sets in exactly the same way.
3. Go with best performing training.
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Place your screenshot here
Use online training platform (lms) to manage and facilitate continuous improvement
Place your
screenshot here
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Credits
Special thanks to all the people who made and released these awesome resources for free:▧ Template & pictures by SlidesCarnival,
Unsplash, Ray Che, and Adam Baker▧ Backgrounds by Pixeden▧ Presentation by TrainerTops