the landscape of breaking news
DESCRIPTION
From the town crier to Twitter, breaking news has been an integral part of the information-sharing landscape for centuries. As technology advances, so too does the way a story is reported, produced, and consumed. This thesis discussed and disseminated the landscape of breaking news through three papers. The papers respectively delved into the past, present, and future of the breaking news landscape. Research, interviews, and subsequent analysis showed that technology has largely driven, and will continue to drive, the evolution of this landscape. Looking toward the future, news organizations must learn how to adapt in this social media-friendly climate in order to best compete in the digital age and whatever lies ahead.TRANSCRIPT
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Stefanie Dazio
The Landscape of Breaking News
Faculty Adviser: Professor Wendell Cochran, School of Communication
University Honors in Journalism
Fall 2012
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Stefanie Dazio The Landscape of Breaking News Abstract: From the town crier to Twitter, breaking news has been an integral part of the information-‐sharing landscape for centuries. As technology advances, so too does the way a story is reported, produced, and consumed. This capstone discussed and disseminated the landscape of breaking news through three papers. The papers respectively delved into the past, present, and future of the breaking news landscape. Research, interviews, and subsequent analysis showed that technology has largely driven, and will continue to drive, the evolution of this landscape. Looking toward the future, news organizations must learn how to adapt in this social media-‐friendly climate in order to best compete in the digital age and whatever lies ahead.
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The Landscape of Breaking News
Senior Honors Capstone
Stefanie Dazio
Faculty Adviser: Professor Wendell Cochran
“The Past”
Part 1 of 3
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Introduction
Journalism has been called the first draft of history, and those first words are often
written as a result of some form of breaking news. While the news itself has remained the
same – crime, corruption, and celebrities often dominate headlines – the way it is
transmitted has changed dramatically over the centuries. Technology has played a very
integral part in speeding up the dissemination of news, allowing it to be published faster
and faster, and forever changing the landscape of breaking news.
This paper, the first in a three-‐part series, will discuss the “past” of the evolution of
breaking news landscape, focusing largely on the 19th and 20th centuries and how
technology has affected the dispersal of breaking news. This analysis will delve into how
carrier pigeons, pony express routes, boats, “EXTRA” editions, the telegraph, and satellites
transformed the landscape of breaking news over time, through the increasing rapidity of
these technologies. In addition, this paper will also use the assassination of President John
F. Kennedy as a case study of how major breaking news is covered, using that technology.
The goal of this paper is to ultimately show how technology has influenced the evolving
landscape of breaking news.
The next two papers will delve into the “present” and “future” of the landscape of
breaking news.
Carrier pigeons, pony express routes, and boats
Carrier pigeons, pony express routes, and boats all had relatively small effects on
the dissemination of breaking news compared to the telegraph, but they are definitely
worth a brief mention in this paper. Carrier, or homing, pigeons were often used to relay
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information or film back to the newsroom, in order to make deadline or publish a scoop. In
the 1840s, independent news collector Daniel H. Craig used African pigeons to send
European news to his customers from arriving ships in Halifax, Baltimore, and Boston.1 As
Walter R. Mears wrote in Breaking News: How the Associated Press has Covered War, Peace,
and Everything Else, Craig’s newspaper customers received the news hours before any
competitors.2 These competitors sought to stop Craig, even chartering steamships and
asking captains to seize the pigeons.3 Craig stowed one in his pocket, and was able to send
it off before a captain could get his gun: “but before he had a chance to shoot, the bird was a
mile above him, flying straight to his home in Boston, 100 miles away, and safely delivered
his news.”4 Tired of getting scooped, the Associated Press hired Craig in 1849, and he
became the wire service’s first foreign correspondent, based in Halifax.5
As Jessie-‐Lynne Kerr wrote in The Florida Times-Union, pigeon measures were
necessary at least twice in the Sunshine state in the 20th century.6 In the late 1950s, a
Daytona Beach News-Journal photographer used a pigeon to fly film out of Cape Canaveral
when it was closed for a suborbital manned space flight, Kerr said.7 Three decades later, in
1987, President Ronald Reagan and First Lady Nancy Reagan came to Jacksonville, Fla., to
honor 37 sailors killed after two missiles were fired into a U.S. ship stationed in the Persian
1 Mears, Walter R. "A Brief History of AP." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 404-‐05. Print. 2 Ibid. 3 Ibid. 4 Ibid. 5 Ibid. 6 Kerr, Jessie-‐Lynne. "Homing Pigeon Helped Get Film of President Reagan Honoring USS Stark Soldiers Back to Newsroom." Jacksonville.com. The Florida Times-‐Union, 16 May 2010. Web. 15 Sept. 2012. <http://jacksonville.com/news/metro/2010-‐05-‐16/story/look-‐back-‐birds-‐helped-‐get-‐film-‐back-‐newsroom>. 7 Ibid.
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Gulf during the Iran-‐Iraq War.8 Due to strict security, members of the media were not
allowed to leave the naval station where the president spoke until after the Reagans had
left the base on Air Force One.9 This posed a problem for Florida Times-Union photographer
Bob Self, who needed to meet a 12:30 p.m. deadline for an afternoon paper.10 Editors
suggested Self find a homing pigeon; he was able to use a 2-‐year-‐old, 14.5 ounce female that
had won 400-‐mile races thanks to a local “pigeon enthusiast.”11 The day of the event, Self
brought the pigeon in a ventilated carrier box, with security never noticing it – despite
checking everything else, even taking the lenses off Self’s cameras.12 “But they never even
looked down at the box I was carrying the pigeon in,” Self said. “It never made a noise.”13
After shooting a few frames of the Reagans disembarking Air Force One holding hands, Self
strapped the film canister to the pigeon’s leg and let it go.14 Just over an hour later – after
getting stuck in a pine tree in the owner’s yard – the film was retrieved and the photo made
the deadline.15 Readers saw the photo of the morning’s event in their afternoon papers, a
photo that would not have been possible without the pigeon.16
The pony express routes served a similar purpose for newspapers, but the true
importance of this “technology” lies not in competition, but in cooperation. In 1846, New
York newspapers needed a way to cover the Mexican War, and Moses Yale Beach of the Sun,
the largest-‐selling newspaper in New York City, devised a pony express relay to do just 8 Ibid. 9 Kerr, Jessie-‐Lynne. "Homing Pigeon Helped Get Film of President Reagan Honoring USS Stark Soldiers Back to Newsroom." Jacksonville.com. The Florida Times-‐Union, 16 May 2010. Web. 15 Sept. 2012. <http://jacksonville.com/news/metro/2010-‐05-‐16/story/look-‐back-‐birds-‐helped-‐get-‐film-‐back-‐newsroom>. 10 Ibid. 11 Ibid. 12 Ibid. 13 Ibid. 14 Ibid. 15 Ibid. 16 Ibid.
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that.17 The ponies would take news from New Orleans and Mobile, Ala., to Montgomery.
The copy would then be put on the Great Southern Mail stagecoaches to be delivered to the
closest telegraph.18 According to the Associated Press’ website, this arrangement was faster
than the U.S. Post Office.19 Beach chose to share this relay with his rivals, despite it
guaranteeing him and the Sun basically a day’s scoop on any war news.20 In mid-‐1846, five
other New York publishers met with Beach, and the Associated Press was unofficially
born.21
Steamships were also widely used to carry news both from the West Coast to the
East Coast, as well as across the globe. Messengers often waited at ports to get the latest
headlines, racing it back to their newsrooms weeks after the news first broke. In 1876, Lt.
Col. George Armstrong Custer was defeated at the Battle of Little Bighorn July 25, and his
entire force killed.22 The Bismarck Tribune’s reporter Mark Kellogg filed his last dispatch,
saying: “We leave the Rosebud [River] tomorrow, and by the time this reaches you, we will
have met and fought the red devils, with what result remains to be seen. I go with Custer
and will be at the death.”23 News of the massive defeat did not reach the East Coast until
July 6, brought back by the expedition’s supply steamer.24
The Spanish-‐American War in 1898 used chartered boats both to cover naval
actions, as well as ferry copy to cable points in Haiti, Jamaica, Key West, and the Danish 17 Mears, Walter R. "A Brief History of AP." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 403. Print. 18 Ibid. 19 "AP'S HISTORY." AP-History. The Associated Press, n.d. Web. 01 Oct. 2012. <http://www.ap.org/company/history/ap-‐history>. 20 Mears, Walter R. "A Brief History of AP." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 403. Print. 21 Ibid. 22 Pyle, Richard. "A Circuit to Anywhere." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 39-‐40. Print. 23 Ibid. 24 Ibid.
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West Indies.25 In addition to having reporters based on navy ships, the Associated Press
chartered the Wanda, a 142-‐foot steam yacht that was called “with one exception, the
fastest in these waters.”26 AP Assistant General Manager Charles Sanford Diehl ran the
organization’s operations from the yacht, and soon newspapers followed: there were about
15 news craft boats at one time.27
EXTRA editions
“EXTRA” editions, or editions published outside the regular print cycle, were
published for ‘extraordinary’ news, according to research done by John Kelly.28 The
Newseum has what seems to be one of the earliest “EXTRA” editions: a copy of the London
Gazette from 1746 that was printed after the Battle of Culloden, where the English defeated
the Scottish.29 During the 19th century, “EXTRA” editions were common, Jeff Schlosberg of
the Newseum told The Washington Post, because the telegraph and high-‐speed printers
allowed the production of papers to speed up.30 The morning after President Abraham
Lincoln was shot, the New York Herald put out six “EXTRA” editions.31 Newspapers
apparently also put out “EXTRA” editions to increase revenue in the late 1800s, and the
Milwaukee Sentinel even said a rival paper was overdoing it: “the truths it contains are not
new, and the news it contains is not true.”32 In the late 20th and early 21st centuries, The
Washington Post published several “EXTRA” editions, including for the release of hostages
25 Pyle, Richard. "A Circuit to Anywhere." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 39-‐40. Print. 26 Ibid. 27 Ibid. 28 Kelly, John. "Answer Man: Pre-‐Internet, Newspapers Had 'Extras'" Washington Post. The Washington Post, 07 May 2006. Web. 15 Sept. 2012. <http://www.washingtonpost.com/wp-‐dyn/content/article/2006/05/06/AR2006050601151.html>. 29 Ibid. 30 Ibid. 31 Ibid. 32 Ibid.
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in Iran in 1981, after the O.J. Simpson verdict was released, after the contested 2000
presidential election, and after the terrorist attacks of Sept. 11.33 Now, these editions are
increasingly rare: "Now we look at the Web site as being the next edition of our paper," Ed
Thiede, an assistant managing editor at The Post told John Kelly. "We put our energies into
creating the best product on the Net and for the next day's paper."34
The Seattle Times published an “EXTRA” edition after Sept. 11, and the paper’s
executive editor Michael R. Fancher wrote a column after readers accused the organization
of profiteering.35 The paper sold additional copies of the addition ($2.50), as well as glossy
poster reproductions of the edition’s front page ($15).36 “We're not trying to make a profit
in offering these reprints,” Fancher wrote. “The only reason we do it is that some people
want them as a piece of history.”37 In actuality, the paper lost money on the “EXTRA”
editions because of a lack of advertising, Fancher said, but the organization felt it was
necessary to publish.38 “As I said, we're a journalism company,” he wrote. “We cover the
story first and figure out the finances later. In deciding to do the Extra Edition, no one
asked, ‘Can we afford this?’ The only question was whether it was possible.”39
The Telegraph
The telegraph was arguably the most influential technology to change the landscape
of breaking news, and its successors built upon its triumphs. The telegraph, as Irwin Lebow
33 Kelly, John. "Answer Man: Pre-‐Internet, Newspapers Had 'Extras'" Washington Post. The Washington Post, 07 May 2006. Web. 15 Sept. 2012. <http://www.washingtonpost.com/wp-‐dyn/content/article/2006/05/06/AR2006050601151.html>. 34 Ibid. 35 Fancher, Michael R. "Extra Edition Driven by Devotion to News, Not Making a Profit."Advanced. The Seattle Times, 23 Sept. 2001. Web. 01 Oct. 2012. <http://community.seattletimes.nwsource.com/archive/?date=20010923>. 36 Ibid. 37 Ibid. 38 Ibid. 39 Ibid.
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wrote in Information Highways and Byways: From the Telegraph to the 21st Century, began
the process of wiring up the world.40 Through his 1845 invention, Samuel Morse sought to
make “one neighborhood of the whole country,” and keep news and information flowing
from coast to coast.41 Before the telegraph, as previously discussed, news could take days,
even weeks, to make it from California to New York, and publishers devised elaborate
systems where copy traveled by pony express routes, steamships, and carrier pigeons
(after the telegraph, these routes were altered to head to the nearest telegraph office).
There was an appetite for news at this time, although Lebow argues it should not have been
called ‘news,’ since there was nothing new or fresh about information that arrived three
weeks late: “Information about things that happened far away was reported long after the
events occurred, usually so long after that the recipients of the news could do little but sit
back passively and treat the events as history.”42 But despite this delay, there was a “thirst”
for information, and “it is because of this thirst for such news that the most important
application of the early telegraph was in helping create the press in the form in which we
know it today.”43
This thirst led to a larger and larger appetite, where newspapers took as much as
they could off the telegraph’s dispatches. “We live in a transition period of society,” wrote
the New York Herald on May 7, 1846. “In yesterday’s paper we published the intelligence of
the proceedings of Congress of the preceding day, simultaneously with newspapers which
40 Lebow, Irwin. "Wiring Up the World." Information Highways and Byways: From the Telegraph to the 21st Century. New York: IEEE, 1995. 3-‐4. Print. 41 Lebow, Irwin. "The American Leonardo." Information Highways and Byways: From the Telegraph to the 21st Century. New York: IEEE, 1995. 11. Print. 42 Lebow, Irwin. "The Telegraph and the News" Information Highways and Byways: From the Telegraph to the 21st Century. New York: IEEE, 1995. 19. Print. 43 Lebow, Irwin. "Expanding the Neighborhood. " Information Highways and Byways: From the Telegraph to the 21st Century. New York: IEEE, 1995. 18. Print.
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are published in Washington city itself – 220 miles distant.”44 Indeed, when the first
transatlantic telegraph link was placed in 1858, one of the first messages from the U.S. was
“PRAY GIVE US SOME NEWS FOR NEW YORK, THEY ARE MAD FOR NEWS.”45 Reporters
themselves felt the invention suited their needs well: “To the press the electric telegraph is
an invention of immense value. It gives you the news before the circumstances have had
time to alter. The press is enabled to lay it fresh before the reader like a steak hot from the
gridiron, instead of being cooled and rendered flavourless by a slow journey from a distant
kitchen.”46
In addition to changing how quickly news traveled, the telegraph also forced writing
styles to evolve. In order to cut down on costs and transmission time, journalists filed brief,
concise reports that lacked the flowery language of previous stories.47 Further, the reports
were now objective – so they could be used by any publication that had access to the wire
services.48 The new writing style became known as the ‘inverted pyramid,’ which is still in
use today.49
The teletype replaced the telegraph in the 1920s as the technology which reporters
filed stories over, and its clattering sound became well known as the soundtrack to the
44 "Network Effects: How a New Communications Technology Disrupted America's Newspaper Industry in 1845." The Economist. 17 Dec. 2009: n. pag. Web. 15 Sept. 2012. <http://www.economist.com/node/15108618>. 45 Ibid. 46 Ibid. 47 Kielbowicz, Richard B. "Telegraph." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 523-‐26. Print. 48 Scanlan, Chip. "Birth of the Inverted Pyramid: A Child of Technology, Commerce and History." www.poynter.org. Poynter, 16 Feb. 2011. Web. 3 Oct. 2012. <http://www.poynter.org/how-‐tos/newsgathering-‐storytelling/chip-‐on-‐your-‐shoulder/12755/birth-‐of-‐the-‐inverted-‐pyramid-‐a-‐child-‐of-‐technology-‐commerce-‐and-‐history/>. 49 "Network Effects: How a New Communications Technology Disrupted America's Newspaper Industry in 1845." The Economist. 17 Dec. 2009: n. pag. Web. 15 Sept. 2012. <http://www.economist.com/node/15108618>.
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journalism industry.50 Despite this, the telegraph was still used in other capacities, and is
considered the precursor of the teletype, also known as the wire machine.
Flashes, Bulletins, and Urgents
In order to designate the importance of an incoming story on the wire machines,
news organizations developed terms and brief ways to describe the varying levels of a
story’s caliber. Bells rang to signal to newsrooms that something significant was on its way,
and editors crowded around the wire machines. Wire services United Press International
(UPI) and the Associated Press (AP) both use flashes, bulletins, and urgents, but classify
them slightly differently. In “Total Domination,” Patrick J. Sloyan described the UPI “flash”
as to be used for events known as ‘earthshakers.’51 Flashes, for both UPI and AP, were just a
few words long. “Flash – FDR dead” was a UPI example, according to Sloyan.52 UPI flashes
received 15 bells – “to alert editors around the globe that UPI was sending news that would
stun everyone,” Sloyan said.53 He said the flash was sometimes overused: often when an ill
statesman or sports star died, despite knowing the end was near.54 AP flashes, however,
were very rare.55 Bulletins were considered major breaking news, and often contained one
paragraph.56 UPI bulletins received five bells.57 Urgents also received five bells from UPI,
50 Kielbowicz, Richard B. "Telegraph." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 523-‐26. Print. 51 Sloyan, Patrick J. "Total Domination." American Journalism Review May (1998): n. pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>. 52 Ibid. 53 Ibid. 54 Ibid. 55 "Glossary of Wire Service Terms." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 20-‐21. Print. 56 Ibid. 57 Sloyan, Patrick J. "Total Domination." American Journalism Review May (1998): n. pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>.
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and were the top few paragraphs of the story.58 For the AP, urgents were often used to
supplement bulletins.59
For example, when Neil Armstrong landed on the moon, AP used the flash, bulletin,
and urgent like this:
FLASH SPACE CENTER ASTRONAUTS LAND ON MOON. BULLETIN SPACE CENTER, Houston (AP) – Man landed on the moon at 4:18 p.m., EDT, Sunday, July 20, 1969. BULLETIN SPACE CENTER, Houston Apollo: Two men, Neil A. Armstrong and Edwin E. Aldrin Jr., 240,000 miles away from their home planet called Earth and their nation, the United States of America, came to a dusty landing on the moon’s surface, the first men to touch its alien soil. “Tranquility Base here,” said Aldrin, an Air Force colonel. “Eagle has landed.” URGENT SPACE CENTER, Houston Apollo From some 60-‐odd miles above the moon Air Force Lt. Col. Michael Collins in the command ship Columbia chimed in with “fantastic.” The unofficial time of the Eagle’s landfall on the moon’s Sea of Tranquility was 102 hours, 45 minutes and 42 seconds after blastoff last Wednesday, July 16, from Cape Kennedy, Fla.60
Satellites
The invention of satellites changed how quickly international news could break, and
allowed more news to move around the world more cheaply, according to an article by
Hugh R.61 Satellites made it possible for viewers to see news as it happened through their
58 Sloyan, Patrick J. "Total Domination." American Journalism Review May (1998): n. pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>. 59 "Glossary of Wire Service Terms." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 20-‐21. Print. 60 Benedict, Howard. "Like a Monster Bird." Breaking News: How the Associated Press Has Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007.125. Print. 61 Slotten, Hugh R. "Satellite Technology." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 464-‐66. Print.
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televisions, despite the event occurring halfway around the world. The first major global
use of satellites was to broadcast the Apollo moon landing in 1969, and it helped spark an
appetite for immediate news shown live on television.62 Thanks to portable transmission
antennae and miniature satellite dishes that linked quickly and relatively easily to satellites
in space, news channels were able to report live from nearly any scene.63 This technology
further enabled reporters to bring war fronts home, broadcasting from all over the world.
During the 1990-‐1991 Gulf War, broadcasts from Iraq, Israel, and Saudi Arabia “created a
sense of immediacy for U.S. audiences,” Slotten wrote, resulting in more than one hundred
million viewers the first night of the war.64
Case Study: The Assassination of John F. Kennedy
Most of these technologies came together on Nov. 22, 1963, to aid reporters in
covering the biggest breaking news event of their generation: the assassination of
President John F. Kennedy.
The motorcade in Dallas was supposed to be a typical presidential appearance, with
relatively little fanfare or danger. But that all changed at 12:30 Central Standard Time,
when the bullets from Lee Harvey Oswald’s gun pierced the president’s head. In the
journalism industry, several careers were defined by the coverage of this massive breaking
news event, for better and for worse. Reporters covered the assassination on all levels,
using several different technologies to get the word out, and it was this combination that
truly permeated the American public, who sat transfixed in front of their TVs and
newspapers for days.
62 Slotten, Hugh R. "Satellite Technology." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 464-‐66. Print. 63 Ibid. 64 Ibid.
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Almost immediately after the shots were fired, UPI reporter Merriman “Smitty”
Smith called UPI’s Dallas office from his front seat in the wire car – having grabbed it from
Associated Press reporter Jack Bell earlier in the day.65 Smith filed that three shots had
been fired at the motorcade from the car’s radio-‐telephone, and UPI immediately put the
bulletin onto the A-‐wire.66 Smith kept asking the Dallas bureau to repeat his feed, while Bell
in the backseat grew more and more upset – the AP had already been scooped and it was
only getting worse.67 A fistfight broke out over the seats of the car, as Bell tried to wrestle
the phone away to file his own copy.68 When the car stopped at the hospital, Smith ran out
while Bell tried to contact the AP Dallas bureau, only getting out “This is Jack Bell” before
the connection failed.69
Smith filed a second report after hearing from a Secret Service agent that Kennedy
was dead, the one that would help him later win the Pulitzer Prize: “FLASH FLASH Kennedy
seriously wounded perhaps seriously perhaps fatally be assassins bullet.”70 He continued to
file from the hospital, adding on to his original copy so UPI was able to churn out a 500-‐
word dispatch before Bell could file anything substantial: “The wire service war of seconds
had grown to minutes, and AP was falling farther and farther behind,” former Baltimore
Sun reporter William Manchester wrote in his book, “The Death of a President,” according
to Sloyan’s “Total Domination” story.71
65 Sloyan, Patrick J. "Total Domination." American Journalism Review May (1998): n. pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>. 66 Ibid. 67 Ibid. 68 Ibid. 69 Ibid. 70 Ibid. 71 Ibid.
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Away from the hospital, other reporters began working to publish the breaking
news. Don Gardiner broke into ABC Radio programming at 12:36 p.m. CST, the first
broadcast to a national audience, according to Ralph B. Levering, in his article
“Assassination of John F. Kennedy.”72 Four minutes later, Walter Cronkite used a radio
booth to cut into the CBS soap opera As the World Turns, delivering the news only by voice
as no cameras were set up.73 NBC’s announcement was similar, with Don Pardo at 12:45
CST in a voiceover, as well.74 But less than a half hour later, all three networks had their
anchors on camera.75
CBS reported Kennedy’s death first, though by accident: Dan Rather believed he was
speaking to another reporter when he said the president was dead, but instead he was
talking to a radio producer who put it out over the radio waves. Cronkite first broadcasted
it on TV at 1:16 p.m. CST, but calling the report unconfirmed. But at 1:37 p.m., he
announced that the news had been verified. He wrote in his autobiography, A Reporter’s
Life, that it was difficult to actually say the words:
“’From Dallas, Texas, the flash – apparently official. President Kennedy died at 1 p.m. Central Standard Time – a half hour ago [pause] …’ The words stuck in my throat. A sob wanted to replace them. A gulp or two quashed the sob, which metamorphosed into tears forming in the corners of my eyes. I found back the emotion and regained my professionalism, but it was touch and go there for a few seconds before I could continue …”76
72 Cressman, Dale. "Assassination of John F. Kennedy." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 541-‐42. Print. 73 Ibid. 74 Ibid. 75 Ibid. 76 Cronkite, Walter. "Chapter 14." A Reporter's Life. New York: A.A. Knopf, 1996. 304-‐08. Print.
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On Sunday, TV stations broke into their tributes to bring more breaking news: Oswald had
been shot by night club owner Jack Ruby. The shooting was seen live on NBC; it was the
first televised murder in U.S. history.77
The coverage continued for days, with reports from Dallas and Washington, D.C.
through the radio, television, and newspapers’ “EXTRA” editions. At the time, it was the
most extensive coverage ever given to one story, according to Dale Cressman in his article
“Assassination of John F. Kennedy.”78 NBC was on the air the longest of the networks, 71
hours and 36 minutes, and used the most technical equipment, recording three thousand
miles of tape.79 The network lost an estimated $40 million on its massive coverage.80 But
the public was watching. About 40 percent of U.S. households were watching the network
coverage over the weekend, consuming an average of 13 consecutive hours, Cressman
wrote.81 An historic 93 percent of households and 41.5 million TV sets watched Kennedy’s
funeral.82
It was the story of a generation, and the media pulled out all the stops to cover it. It
was the breaking news story that never ended: it started with a footrace (or a wrestling
match) to the phone, and kept going from there. UPI’s Smith was honored with the Pulitzer
Prize, while AP’s Bell only saw defeat: “I should have yanked the goddamn phone out of its
socket,” Bell said later.83 It was constant competition, and despite NBC being on the air the
longest, it was Cronkite’s choked announcement that made waves. The culmination of all
77 Cressman, Dale. "Assassination of John F. Kennedy." Encyclopedia of American Journalism. Ed. Stephen L. Vaughn. New York: Routledge, 2008. 541-‐42. Print. 78 Ibid. 79 Ibid. 80 Ibid. 81 Ibid. 82 Ibid. 83 Sloyan, Patrick J. "Total Domination." American Journalism Review May (1998): n. pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>.
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the different coverage using different technologies – from the phone, to the wires, to the
radio, to the television, to the newspapers – resulted in one of the most thoroughly
reported stories of all time. The technology enabled the word to get out fast, as the news
was still breaking, and allowed Americans to keep updated throughout the days that
followed. Had only newspapers been in use, the public would have had to wait hours for
the next edition, even if it was an “EXTRA.” But thanks to TV and radio reporting the wire
machines’ flashes, bulletins, and urgents, the breaking news continued to break almost
immediately. That immediacy and extensive coverage defined Kennedy’s death for decades
to come.
Conclusion
The facts themselves do not change as a result of faster technology. A four-‐alarm fire
will always be a four-‐alarm fire, regardless of which medium imparts the information to a
larger audience. But the main currency of breaking news is speed, and speed can change
because of new technologies and revolutionize the entire landscape of breaking news.
In the current age of the Internet and Twitter, the speed is almost instantaneous. In
order to study the present and future, which will be explored in the next two papers in this
series, it is important to look at the past. The evolution of the breaking news landscape will
continue to change, and it can only be fully appreciated if the strengths and weaknesses of
the past have been truly understood.
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Works Cited "AP'S HISTORY." AP-History. The Associated Press, n.d. Web. 01 Oct. 2012.
<http://www.ap.org/company/history/ap-‐history>. Benedict, Howard. "Like a Monster Bird." Breaking News: How the Associated Press Has
Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007.125. Print.
Cressman, Dale. "Assassination of John F. Kennedy." Encyclopedia of American Journalism.
Ed. Stephen L. Vaughn. New York: Routledge, 2008. 541-‐42. Print. Cronkite, Walter. "Chapter 14." A Reporter's Life. New York: A.A. Knopf, 1996. 304-‐08. Print. Fancher, Michael R. "Extra Edition Driven by Devotion to News, Not Making a
Profit."Advanced. The Seattle Times, 23 Sept. 2001. Web. 01 Oct. 2012. <http://community.seattletimes.nwsource.com/archive/?date=20010923>.
"Glossary of Wire Service Terms." Breaking News: How the Associated Press Has Covered
War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 20-‐21. Print.
Kelly, John. "Answer Man: Pre-‐Internet, Newspapers Had 'Extras'" Washington Post. The
Washington Post, 07 May 2006. Web. 15 Sept. 2012. <http://www.washingtonpost.com/wp-‐dyn/content/article/2006/05/06/AR2006050601151.html>.
Kerr, Jessie-‐Lynne. "Homing Pigeon Helped Get Film of President Reagan Honoring USS
Stark Soldiers Back to Newsroom." Jacksonville.com. The Florida Times-‐Union, 16 May 2010. Web. 15 Sept. 2012. <http://jacksonville.com/news/metro/2010-‐05-‐16/story/look-‐back-‐birds-‐helped-‐get-‐film-‐back-‐newsroom>.
Kielbowicz, Richard B. "Telegraph." Encyclopedia of American Journalism. Ed. Stephen L.
Vaughn. New York: Routledge, 2008. 523-‐26. Print. Lebow, Irwin. Information Highways and Byways: From the Telegraph to the 21st Century.
New York: IEEE, 1995. Print. Mears, Walter R. "A Brief History of AP." Breaking News: How the Associated Press Has
Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 403-‐13. Print.
Pyle, Richard. "A Circuit to Anywhere." Breaking News: How the Associated Press Has
Covered War, Peace, and Everything Else. New York: Princeton Architectural, 2007. 25-‐52. Print.
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Scanlan, Chip. "Birth of the Inverted Pyramid: A Child of Technology, Commerce and History." www.poynter.org. Poynter, 16 Feb. 2011. Web. 3 Oct. 2012. <http://www.poynter.org/how-‐tos/newsgathering-‐storytelling/chip-‐on-‐your-‐shoulder/12755/birth-‐of-‐the-‐inverted-‐pyramid-‐a-‐child-‐of-‐technology-‐commerce-‐and-‐history/>.
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pag.www.ajr.org. American Journalism Review. Web. 30 Sept. 2012. <http://www.ajr.org/article.asp?id=1672>.
Dazio 21
The Landscape of Breaking News
Senior Honors Capstone
Stefanie Dazio
Faculty Adviser: Professor Wendell Cochran
“The Present”
Part 2 of 3
Dazio 22
Introduction
Breaking news is the bread and butter of most media organizations. Coverage of
grisly murders, raging fires, and contentious elections has long been a staple of the press,
and will likely continue to be. But as technology evolves, news organizations must keep up
with the changing landscape of breaking news, and cover these events in both the print and
digital spheres. With Twitter, Facebook, and other social media, the breaking news cycle is
faster than ever before – almost instantaneous – and the pressure and competition
betweens news outlets is fiercer now than during any other time in history.
This paper, the second in a three-‐part series, will discuss the “present” of the
evolution of the breaking news landscape, focusing largely on how newsrooms have
tailored their work to the changing landscape of breaking news. This analysis will delve
into how news organizations have adapted to the evolution of breaking news, the problems
with getting information first versus getting it right, the issues newsrooms face in juggling
online and print operations, social media’s effects on breaking news, and recent changes to
the Pulitzer Prize’s “Breaking News Reporting” category. In addition, this paper will use
NBC’s London 2012 Olympics coverage as a case study of how the network attempted to
thwart breaking news using a tape delay. The goal of this paper is to ultimately show what
newsrooms are currently doing to survive and thrive in the digital age of the breaking news
landscape.
The first paper in this series delved into the “past” of the landscape of breaking
news, and the third and final paper will look at the “future.”
Dazio 23
Adapting to the evolution
Print readership is down. Broadcast viewership is steady. But online news
consumption has increased, according to the Pew Research Center, with a growing number
of people getting their news from mobile devices and an increased use of social networks.84
About 17% of Americans say they got news yesterday on a mobile device, with 78% getting
the news on their cellphones.85 In 2012, 19% of the public said they saw news or news
headlines on social networking sites yesterday, up from 9% in 2010.86
But despite this, news organizations – particularly newspapers – have been very
slow to evolve and innovate, said American Journalism Review’s Rachel Smolkin in 2006.87
Six years later, the press is still struggling to keep up with changing technology and its
effect on breaking news. The authors of “Breaking News: Mastering the art of disruptive
innovation in journalism” even went as far as including this “cautionary note” in their 2012
report: “Due to the rapidly changing media landscape, some of the examples provided in
presenting these frameworks may no longer be relevant.”88 But the main problem with the
media is that traditional organizations have not yet fully embraced technology or invested
in the new skills required to compete, and win, in the digital landscape, said Larry Allen of
the Real Media Group.89 The few who have come out ahead have either completely shed
84 "In Changing News Landscape, Even Television Is Vulnerable." Pew Research Center for the People and the Press. Pew Research Center for the People and the Press, 27 Sept. 2012. Web. 02 Nov. 2012. <http://www.people-‐press.org/2012/09/27/in-‐changing-‐news-‐landscape-‐even-‐television-‐is-‐vulnerable/>. 85 Ibid. 86 Ibid. 87 Smolkin, Rachel. "Adapt or Die." American Journalism Review. American Journalism Review, June-‐July 2006. Web. 02 Nov. 2012. <http://www.ajr.org/article.asp?id=4111>. 88 Christensen, Clayton M., David Skok, and James Allworth. "Breaking News: Mastering the Art of Disruptive Innovation in Journalism."Http://www.nieman.harvard.edu/. Nieman Reports, 2012. Web. 02 Dec. 2012. <http://www.nieman.harvard.edu/reports/article/102798/Breaking-‐News.aspx>. 89 Allen, Larry. "These Two Media Companies Realized They Had To Evolve, Or They Would Die Out." Business Insider. Business Insider, 11 July 2012. Web. 02 Nov. 2012. <http://www.businessinsider.com/evolve-‐or-‐die-‐2012-‐7>.
Dazio 24
their analog product or expanded it with digital counterparts, like the New York Times,
Allen said.90
Multiplatform journalism has changed the name of the game, one of Smolkin’s
sources said, arguing that eradicates the one daily deadline and put journalists back in the
business of breaking news around the clock.91 There is definitely a challenge in a Web-‐
centric world for journalists, Smolkin said, when there isn’t time to “make that extra call to
the mayor, or the police chief, or the local gadfly – time-‐consuming reporting that adds
nuance to stories and sometimes changes their direction entirely.”92 But that isn’t a bad
thing, said David Carr of the New York Times. Carr believes that change is inevitable, and
journalism will weather the storm.93 “Good information, quickly and memorably rendered,
never goes out of style,” Carr said.94
‘Getting it first’ versus ‘getting it right’
In 1997, then-‐Nightline anchor Ted Koppel did his first interview on the subject of
the Internet with the American Journalism Review.95 Although his words are more than a
decade and a half old, his advice continues to ring true in the 21st century:
"Reporting is not really about, 'Let's see who can get the first information to the public as quickly as possible. It's about, 'Let's see who can get the information to the public – as soon as we have had a chance to make sure the information is accurate, to weigh it against what we know, to put it in some sort of context.' Only when you're satisfied as a professional journalist that you've got the story and the facts
90 Ibid. 91 Smolkin, Rachel. "Adapt or Die." American Journalism Review. American Journalism Review, June-‐July 2006. Web. 02 Nov. 2012. <http://www.ajr.org/article.asp?id=4111>. 92 Ibid. 93 McKinney, Kelsey. "Changing Media Landscape Won't Stop the News: NYT's David Carr on the Future of Journalism | Knight Center for Journalism in the Americas."Knight Center for Journalism in the Americas. Knight Center for Journalism in the Americas, 29 Oct. 2012. Web. 02 Nov. 2012. <http://knightcenter.utexas.edu/blog/00-‐11899-‐changing-‐media-‐landscape-‐wont-‐stop-‐news-‐nyts-‐david-‐carr-‐future-‐journalism>. 94 Ibid. 95 Lasica, J.D. "Get It Fast, But Get It Right." American Journalism Review. American Journalism Review, Oct. 1997. Web. 02 Nov. 2012. <http://www.ajr.org/article.asp?id=1381>.
Dazio 25
have been verified, only then can you go with it. If we are moving into an era in which reporters are pressured to get it online before we have a chance to check and edit the material – if speed is the main criterion of putting something online – then I think that's dangerous. Ultimately, a journalist has a responsibility to separate truth from rumor."96
Koppel foresaw the very battle the media has created for itself, a battle that is still waging
today. At a time where competition is cutthroat and the rivalry over clicks, pageviews, and
readers is seemingly at its peak, many journalists wonder if scoops are becoming more
treasured than accuracy.
Steve Buttry, the digital transformation editor at Digital First Media, blogged
extensively about what he calls the “false choice ” and “excuse” of choosing between
‘getting it first’ and ‘getting it right.’97 “Accuracy is one of our highest values as journalists,”
he wrote, “and you don’t sacrifice accuracy for the sake of competition.”98 The ‘getting it
first’ versus ‘getting it right’ debate seems to be raised most often by those who have been
scooped, as an excuse for their late work, Buttry said.99 Although around-‐the-‐clock
deadlines are ‘new’ for veteran print reporters, accuracy and verification isn’t – and it’s
more important than ever to confirm information before publishing, Buttry said.100 “You
always want to be right. And you always want to be first. If you aren’t managing both, you
need to work harder,” he wrote.101
But on Election Night, all bets are off. After 2000, media organizations are hesitant
to be the first ones to definitively call states. Before the 2012 presidential election, Brian
96 Ibid. 97 Buttry, Steve. "A False Choice — and an Excuse — for Journalists: Better to Be First or Right?" The Buttry Diary. Steve Buttry, 29 July 2011. Web. 02 Nov. 2012. <http://stevebuttry.wordpress.com/2011/07/29/a-‐false-‐choice-‐and-‐an-‐excuse-‐for-‐journalists-‐better-‐to-‐be-‐first-‐or-‐right/>. 98 Ibid. 99 Ibid. 100 Ibid. 101 Ibid.
Dazio 26
Stelter of the New York Times wrote of “a media vow of Election Night restraint despite
social media clamor,” reporting that all the news executives interviewed said they would be
comfortable with making projections after their competitors.102 Twelve years later, the
media is still trying to recover from the Gore/Bush fiasco, which was happened because
“television put too high a premium on timeliness and competition, to the detriment of
accurate and responsible reporting of Election Night returns,” according to a CNN report.103
In the 2012 election, executives said a winner probably wouldn’t be projected before 11
p.m.104 NBC News called it a re-‐election for Barack Obama at 11:12 p.m., after projecting a
win in swing state Ohio.105
But perhaps the biggest gaffe this year in accuracy versus an exclusive fell to Fox
News and CNN, when both incorrectly reported that the Supreme Court had overturned the
Affordable Care Act in June. Interestingly, as SCOTUSblog’s director publisher Tom
Goldstein noted, the Court’s verdict was treated as breaking news – even though the
opinion’s released had been schedule.106 The mistakes made by Fox and CNN were called
the Twitter generation’s “Dewey Defeats Truman” moment, and compounded by TV
reports, tweets, Facebook statues, and website banners. The stations’ reporters did not
read through the opinion far enough to see that individual mandate was upheld as a tax, 102 Stelter, Brian. "Facing an Election Night Clamor." The New York Times. The New York Times, 05 Nov. 2012. Web. 15 Nov. 2012. <http://www.nytimes.com/2012/11/05/business/media/a-‐media-‐vow-‐of-‐election-‐night-‐restraint-‐despite-‐social-‐media-‐clamor.html?smid=tw-‐share>. 103 Konner, Joan, James Risser, and Ben Wattenberg. "Television's Performance on Election Night 2000: A Report for CNN." Cnn.com. CNN, 29 Jan. 2001. Web. 02 Nov. 2012. <http://archives.cnn.com/2001/ALLPOLITICS/stories/02/02/cnn.report/cnn.pdf>. 104 Stelter, Brian. "Facing an Election Night Clamor." The New York Times. The New York Times, 05 Nov. 2012. Web. 15 Nov. 2012. <http://www.nytimes.com/2012/11/05/business/media/a-‐media-‐vow-‐of-‐election-‐night-‐restraint-‐despite-‐social-‐media-‐clamor.html?smid=tw-‐share>. 105 Mirkinson, Jack. "NBC News First To Call Obama's Re-‐Election." The Huffington Post. TheHuffingtonPost.com, 06 Nov. 2012. Web. 12 Nov. 2012. <http://www.huffingtonpost.com/2012/11/06/nbc-‐news-‐obama-‐reelection_n_2085860.html>. 106 Goldstein, Tom. "We’re Getting Wildly Differing Assessments." SCOTUSblog. SCOTUSblog, 7 July 2012. Web. 02 Nov. 2012. <http://www.scotusblog.com/2012/07/were-‐getting-‐wildly-‐differing-‐assessments/>.
Dazio 27
rather than under the Commerce Clause, before breaking the news – and confusing the
world, including the White House, for a bit.
Bloomberg was the first media organization to accurately break the news that the
Affordable Care Act had been upheld, but it was a few minutes before CNN and Fox had
corrected their initial reports.107 CNN later apologized for its inaccurate reporting, saying it
“regrets that it didn’t wait to report out the full and complete opinion regarding the
mandate. We made a correction within a few minutes and apologize for the error.”108 Fox,
however, did not. “Our job is to share the news as we learn it,” Michael Clemente, executive
vice president of news-‐editorial at Fox told the Washington Post. “As we were hearing it,
and as we were reading it, we let our viewers know about it. You don’t have to wait until
the conclusion of the Yankees game to give the score.”109
In the aftermath, many reporters and editors stopped to reevaluate ‘getting it first’
versus ‘getting it right.’ “In a news environment that is hyper-‐competitive and highly
interconnected, inaccurate reports travel just as fast as solid ones,” wrote Washington
Post’s Paul Farhi in his story about the debacle.110 And what’s lost in the shuffle is
credibility, Michael Norman, a journalism professor at New York University, told Farhi.111
So to avoid that, SCOTUSblog’s Goldstein told the Associated Press before the ruling came
107 Ibid. 108 Farhi, Paul. "Early Reports on Health-‐care Decision from CNN, Fox Overturned One Mandate: Accuracy." Washington Post. The Washington Post, 29 June 2012. Web. 02 Nov. 2012. <http://www.washingtonpost.com/lifestyle/style/cnn-‐fox-‐botch-‐supreme-‐court-‐health-‐care-‐decision-‐in-‐latest-‐media-‐misstep/2012/06/28/gJQA7tU19V_story.html>. 109 Ibid. 110 Ibid. 111 Ibid.
Dazio 28
down, “We’re not racing you.”112 He added: “No one will remember if you move this story
first or we do,” but the “only thing anyone will ever remember is it we f*** it up.”113
Online versus print
The print journalism industry is taking a major hit in the 21st century because of the
Internet. With newspaper circulation declining, more and outlets are going online-‐only, and
the ones still with a print product are desperately trying to save it. In the latter’s case, many
newsrooms are struggling with covering breaking news in both print and online.
But to keep information just for print is both bad for readers and the newspaper,
said Mandy Jenkins, the interactives editor for Digital First Media.114 Breaking news must
be broken in the fastest way possible, Jenkins said in an interview. “If you’re in the role of
providing your readers with the service of knowing what’s happening in their community,
you should want them to know as soon as possible,” she said.115 Further, it’s important to
treat it as an evolving story, rather than a finished product after the paper goes to bed, she
added: “They need to destroy the concept of the ‘completed story.’ They need to put people
in place who can report and edit and update all day (and night, if possible) to keep the news
up-‐to-‐date.”116 Brent Johnson, an online news producer for The Star-Ledger, believes in this
day and age, almost everything is breaking news.117 When Johnson is readying the print
stories for online, he rarely waits until the morning to post them to the website, he said in a
112 Goldstein, Tom. "We’re Getting Wildly Differing Assessments." SCOTUSblog. SCOTUSblog, 7 July 2012. Web. 02 Nov. 2012. <http://www.scotusblog.com/2012/07/were-‐getting-‐wildly-‐differing-‐assessments/>. 113 Ibid. 114 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. 115 Ibid. 116 Ibid. 117 Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone interview. 4 Dec. 2012.
Dazio 29
phone interview. “Otherwise, a few hours makes the difference whether your story is a
dinosaur or whether people want to read it right away.”118
But San Gabriel Valley Tribune’s Warren Swil argues that print and online products
should not compete – instead, they must enhance and complement each other.119 “Print can
and must offer more rigorous stories that analyze and explain the news. Electronic editions
can and must break news fast and expand content in ways not possible in print – allowing
comments on stories, reader polls and giving photographers’ work more room.”120 Jenkins
agrees. She believes it should be digital first, but print can offer a more comprehensive,
explanatory, second-‐day story that is more than just a collection of tweets mashed together
in a narrative.121 This enables the print product to have a purpose, and still serves readers
as the story continues to grow.
Social media
Without a doubt, social media has changed the world. It’s obliterated barriers of
communication once thought to be impenetrable. Expensive long-‐distance phone calls are
now a thing of the past: a Skype call or Facebook message doesn’t cost either party a dime.
Social media’s capability to chronicle events unfolding in real-‐time has had a huge effect on
media, particularly on the breaking news landscape. It has taken competition to a new level
with its instant publishing capabilities. It has largely cut out the middleman in news
organizations, with reporters filing tweets from the field to be later compiled into a more
complete story. It has forced news organizations of all shapes and sizes to be attached to a
118 Ibid. 119 Swil, Warren. "Journalism Undergoing Great Paradigm Shift." San Gabriel Valley Tribune [West Covina] 27 Aug. 2007: n. pag. CBCA Complete. Web. 4 Nov. 2012. 120 Ibid. 121 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012.
Dazio 30
computer monitor, tablet or smartphone, waiting for the latest news to drop and being the
first to report it.
“It’s always this delicate balance act in the newsroom of trying to be the fastest,
most accurate outlet possible,” said Ethan Klapper, the social media editor for Huffington
Post’s politics section, in a phone interview. “Newsrooms have always been about speed
and accuracy, but this kind of pressure for speed is unprecedented.”122 The real problem,
Klapper said, is handling that speed and pressure without damaging credibility by making
mistakes – like during the Supreme Court health care ruling.
But by and large, Klapper said the rapid pace of social media is a good thing. “It
really speeds up the news cycle,” he said.123 Jared Keller, director of social media for
Bloomberg, agreed. “How can we break this as fast as humanly possible?” he asked in a
phone interview.124 But it’s really about the audience, he added, and social media’s role in
breaking news for the readers. “It spreads faster than ever to more people than ever,” he
said.125
Covering breaking news with social media
Fox and CNN’s blunders during the Supreme Court’s health care ruling are obviously
not examples of how to properly cover breaking news with social media. But there are
countless reporters who do cover breaking news well using social media, both inside and
outside the newsroom.
122 Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012. 123 Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012. 124 Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. 125 Ibid.
Dazio 31
Inside the office, online news producers at The Star-Ledger constantly check social
media to see if there’s anything the publication should be covering, Johnson said.126 When
news is breaking, he and the other producers will tweet out the information to set up the
coverage. Once the bulletin story goes up, the link will be tweeted and put on Facebook.
Any major updates, he said, also get tweets and Facebook posts. To increase readership, the
producers try to use hashtags and pithy sentences, he added, for SEO and engagement
purposes. “It's almost as if everything now is to attract the reader with giants carrots,” he
said. “That' s how you get noticed.”127
In the field, The Star-Ledger’s police reporter James Queally uses social media to find
out more about victims.128 He culls whatever he can from their public profiles, and often
contacts friends and family through Facebook and Twitter to find out more. But when he
started working in the industry, Queally said social media was not as crucial to reporting as
it is today. “Now it’s almost the first or second step in what you’re doing when something’s
breaking,” he said in a phone interview.129 Instead of immediately hitting the streets, “now
it’s check the computer first,” he added.130 If it’s an active situation like a standoff, Queally
said, he’ll do his best to tweet so people “sitting on pins and needles” can get more
information.
In addition to his police beat, Queally recently helped The Star-Ledger cover
Hurricane Sandy by reporting from Seaside Heights, one of the hardest-‐hit towns in New
Jersey. Walking around the beach town after the hurricane had passed through, he 126 Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone interview. 4 Dec. 2012. 127 Ibid. 128 Queally, James. "Using Social Media in Breaking News as a Police Reporter." Telephone interview. 4 Dec. 2012. 129 Ibid. 130 Ibid.
Dazio 32
struggled to find residents to interview. So he took to the Internet, sending out tweets to
both inform readers and find sources. “They wanted to know what happened, they wanted
to know what was going on with their houses,” he said.131 Later, as one of the first people to
see the iconic Seaside Heights roller coaster washed out to sea, he stepped up his Twitter
coverage. “I just started tweeting everything I saw, photos of damage,” he said. “Essentially
you got a narrative of the devastation of what was going on there.”132
Social media guidelines and policies
Determined to keep their credibility and avoid major mistakes, many news outlets
have designed social media policies and guidelines. They run the gamut from very strict to
very lose, but almost all strongly discourage reporters from endorsing certain opinions.
Most wire services’ policies include the basic tenet of ‘don’t scoop the wire.’133 This applies
to reporters attempting to break the latest news on Twitter first, and is considered a real
problem for wire services and other similar outlets, like Bloomberg. Keller said
Bloomberg’s subscribers pay to have information first, and no reporter can break news on
social media until it crosses Bloomberg’s “Terminal” to subscribers.134 “The people who are
paying for it and who are subsidizing the journalism get the news first,” he said.135
But Jenkins would prefer to see looser guidelines that help journalists learn to use
social media more responsibly, rather than prohibitive policies that play into “old media-‐
style fears.”136 Such guidelines would teach reporters to highlight attribution, fact-‐check,
and use images properly, among other things, she said. Klapper said guidelines and policies 131 Ibid. 132 Ibid. 133 Van Grove, Jennifer. "Reuters to Journalists: Don’t Break News on Twitter." Mashable. Mashable, 11 Mar. 2010. Web. 4 Nov. 2012. <http://mashable.com/2010/03/11/reuters-‐social-‐media-‐policy/>. 134 Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. 135 Ibid. 136 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012.
Dazio 33
should be made on case-‐by-‐case bases, and be open to adaptation as the technology
evolves.137 “The guidelines are tough because social media is so fluid, things change so fast,”
he said. “It really is hard to have a one-‐size-‐fits-‐all environment.”138
Does Twitter break news?
When singer Whitney Houston died in February 2011, many people were saying
“Twitter broke the news.” Social media blog Mashable ran the headline “Twitter Breaks
News of Whitney Houston Death 27 Minutes Before Press.”139 A few random users did
tweet the news because they knew people close to Houston, but the information wasn’t
widely known until nearly a half-‐hour later, once journalists had confirmed it.140
But the phrase went around the Internet, and bothered American Journalism
Review’s Barb Palser. “Unless Twitter employs people who source and fact-‐check the
information that ricochets through its network, the answer is no, Twitter does not break
news,” she wrote. “Twitter is a vehicle for breaking news, but that’s not the same thing as
Twitter breaking news.”141 Further, she added, “There is a difference between saying
something and reporting it.”142 News outlets should never credit Twitter or other social
media in breaking news, Jenkins said, adding it’s a personal pet peeve of hers.143 But
readers don’t understand the difference – and don’t care, she said.144
137 Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012. 138 Ibid. 139 Palser, Barb. "The Twitter Death Epidemic." American Journalism Review. American Journalism Review, Feb.-‐Mar. 2012. Web. 4 Nov. 2012. <http://ajr.org/Article.asp?id=5265>. 140 Ibid. 141 Ibid. 142 Ibid. 143 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. 144 Ibid.
Dazio 34
Changes to the Pulitzer Prize’s “Breaking News Reporting” category
In April 2011, the Pulitzer Prize board declined to award a prize, for the first time
ever, for the “breaking news reporting” category.145 The category then recognized “a
distinguished example of local reporting of breaking news, with special emphasis on the
speed and accuracy of the initial coverage, using any available journalistic tool, including
text reporting, videos, databases, multimedia or interactive presentations or any
combination of those formats, in print or online or both.”146 Later that year, the board
changed the “breaking news reporting” category to emphasize real-‐time reporting, to take
effect in 2012.147 The revision means reporting must “as quickly as possible, captures
events accurately as they occur, and, as time passes, illuminates, provides context, and
expands upon the initial coverage.”148 “It would be disappointing if an event occurred at 8
a.m.,” the board said in a press release. “And the first item in an entry was drawn from the
next day’s newspaper.” The board was looking to stress real-‐time reporting to complement
context in a breaking news situation, Pulitzer Prize administrator Sig Gissler said in an
email interview.149 “In short, the board was looking for a balance between immediacy and
meaning,” he said.150
The announcement caused many in the media industry to see the changes as a move
toward a more Internet-‐friendly Prize. “Are we closing in on a Pulitzer Prize for tweets?”
145 Tompkins, Al. "Few Entries, No Consensus, No Pulitzer Prize for Breaking News Reporting." Poynter. Poynter, 18 Apr. 2011. Web. 02 Nov. 2012. <http://www.poynter.org/latest-‐news/als-‐morning-‐meeting/128483/why-‐no-‐pulitzer-‐for-‐breaking-‐news/>. 146 "The 2011 Pulitzer Prize Winners: Breaking News Reporting." The Pulitzer Prizes. The Pulitzer Prizes, 18 Apr. 2011. Web. 2 Nov. 2012. <http://www.pulitzer.org/citation/2011-‐Breaking-‐News-‐Reporting>. 147 Moos, Julie. "Pulitzer Prizes Change Breaking News Category to Emphasize ‘real-‐time’ Reporting." Poynter. Poynter, 30 Nov. 2011. Web. 2 Nov. 2012. <http://www.poynter.org/latest-‐news/mediawire/154546/pulitzers-‐shift-‐to-‐all-‐digital-‐entry-‐format/>. 148 Ibid. 149 Gissler, Sig. "Changes to the Pulitzer Prize for Breaking News Reporting." E-‐mail interview. 2 Dec. 2012. 150 Ibid.
Dazio 35
wondered Nieman Journalism Lab’s Justin Ellis.151 But more importantly, the changes allow
news organizations to showcase “snapshots of the active, in-‐the-‐moment, messy-‐at-‐times
reporting outlets are giving their readers,” to prove that live-‐action reporting is no longer
just the domain of TV and radio organizations.152 Steve Buttry, then the director of
community engagement and social media at the Journal Register Co. & Digital First Media,
wondered what role social media would play in future Prizes: “At least one Pulitzer Prize
(most likely Breaking News Reporting) will have used Twitter and/or Facebook
significantly in its coverage and its entry, and the social media use will be cited by the
judges (or their refusal to cite it will be glaring).”153
The judges did cite social media use in the 2012 “breaking news reporting” category.
Based on the entries, Gissler said, it appears to be that real-‐time reporting has increased,
particularly with social media.154 “An entry might include a collection of tweets in the early
stage of coverage or some use of Facebook,” he said.155 According to a release, the
Tuscaloosa News staff won for “its enterprising coverage of a deadly tornado, using social
media as well as traditional reporting to provide real-‐time updates, help locate missing
people and produce in-‐depth print accounts even after power disruption forced the paper
to publish at another plant 50 miles away.”156 Social media was a key factor in weeding out
151 Ellis, Justin. "Could Pulitzer Changes Mean an Award for Live-‐tweeting?" Nieman Journalism Lab. Nieman Journalism Lab, 30 Nov. 2011. Web. 2 Nov. 2012. <http://www.niemanlab.org/2011/11/could-‐pulitzer-‐changes-‐mean-‐an-‐award-‐for-‐live-‐tweeting/>. 152 Ibid. 153 Buttry, Steve. "Steve Buttry: From a Dropped Paywall to a Social Media Pulitzer, Expect a Year of Transformation." Nieman Journalism Lab. Nieman Journalism Lab, 21 Dec. 2011. Web. 2 Nov. 2012. <http://www.niemanlab.org/2011/12/steve-‐buttry-‐from-‐a-‐dropped-‐paywall-‐to-‐a-‐social-‐media-‐pulitzer-‐expect-‐a-‐year-‐of-‐transformation/>. 154 Gissler, Sig. "Changes to the Pulitzer Prize for Breaking News Reporting." E-‐mail interview. 2 Dec. 2012. 155 Ibid. 156 "The 2012 Pulitzer Prize Winners: Breaking News Reporting." The Pulitzer Prizes. The Pulitzer Prizes, 16 Apr. 2012. Web. 2 Nov. 2012. <http://www.pulitzer.org/citation/2012-‐Breaking-‐News-‐Reporting>.
Dazio 36
news organizations, said Pulitzer jury member Kathy Best.157 “Were the news
organizations that entered taking full advantage of all of the tools they had to report
breaking news as it was happening? We took that really seriously and eliminated some of
the entries because they waited too long to tell readers what was going on,” she told
Poynter.158
Case study: NBC’s London 2012 Olympics coverage
Without fail, there will always be difficulties in broadcasting the Olympics. Different
time zones make it tricky to feature high-‐profile events in prime-‐time, particularly with the
advent of the Internet. For the 2012 London Olympics, NBC tried to thwart breaking news
and ignore the Internet using a tape delay. Tape delays are nothing new, of course, but the
2012 Olympics was the first one where social media was a major force. NBC’s strategy was
to live-‐stream events online, but save big-‐name ones for TV broadcasts until prime-‐time –
even if they could be shown live during normal viewing hours.159 The decision was based
on advertising revenue, highest during prime-‐time, to pay off the Olympics rights fees.160
The move was largely decried, particularly across social media. Twitter exploded
with parody accounts like @NBCDelayed, which tweeted things like: "BREAKING: Orville
and Wilbur Wright's machine flies," "Tommie Smith and John Carlos create controversy
during medals ceremony, wear black gloves and raise fists. More to come" and "UPDATE:
157 Sonderman, Jeff. "How The Tuscaloosa News’ Post-‐tornado Tweeting Helped Bring Home a Pulitzer Prize." Poynter. Poynter, 17 Apr. 2012. Web. 2 Nov. 2012. <http://www.poynter.org/latest-‐news/media-‐lab/social-‐media/170607/how-‐the-‐tuscaloosa-‐news-‐post-‐tornado-‐tweeting-‐helped-‐bring-‐home-‐a-‐pulitzer-‐prize/>. 158 Ibid. 159 Sandomir, Richard. "NBC Goes Digital for Olympics, but Tape Will Still Roll in Prime Time." The New York Times. The New York Times, 28 June 2012. Web. 03 Nov. 2012. <http://www.nytimes.com/2012/06/28/sports/olympics/nbc-‐will-‐show-‐every-‐olympic-‐event-‐live-‐online.html>. 160 Ibid.
Dazio 37
We will be retroactively delaying anything we may have broadcast LIVE by accident. Sorry
folks."161 The hashtag #NBCFail was also popular across social networks, which criticized
the network similarly: “I’d say congrats Michael Phelps on 19 Olympic medias, but I haven’t
seen it happen yet, don’t wanna jinx him #NBCFail.”162 The Orlando Sentinel’s George Diaz
tried to tell NBC that with about 800 million people on Facebook and 140 million users on
Twitter, “resistance is futile.”163 “The Pooh-‐Bahs at NBC must think we are still celebrating
the Industrial Revolution – duly noted in the Opening Ceremonies,” Dias wrote. “And aren’t
tethered to a computer or mobile device nearly 24-‐7.”164
But NBC had the last laugh. About 217 million people in the United States watched
the 2012 London Olympics, making it the most watched television event in history,
according to research.165 “The first social Olympics” garnered 83 million Olympics-‐related
comments on social media sites – about 4.9 million comments per day – and 95% of the
comments took place during prime-‐time viewing hours.166 Seventy-‐three percent of
viewers surveyed said they stayed up later to watch events shown in prime-‐time, research
showed.167 Further, the network expected to take a $200 million loss for broadcasting the
games, a result of high production costs and the $1.2 billion it paid for the rights to show
161 Diaz, George. "Social Media Striking Gold in NBC's Tape-‐delayed Olympics." Orlando Sentinel. Orlando Sentinel, 1 Aug. 2012. Web. 03 Nov. 2012. <http://articles.orlandosentinel.com/2012-‐08-‐01/sports/os-‐george-‐diaz-‐twitter-‐olympics-‐0802-‐20120801_1_london-‐olympics-‐summer-‐olympics-‐olympic-‐legacy>. 162 Ibid. 163 Ibid. 164 Ibid. 165 Chozick, Amy. "NBC Unpacks Trove of Data From Olympics." The New York Times. The New York Times, 26 Sept. 2012. Web. 03 Nov. 2012. <http://www.nytimes.com/2012/09/26/business/media/nbc-‐unpacks-‐trove-‐of-‐viewer-‐data-‐from-‐london-‐olympics.html?pagewanted=all>. 166 Ibid. 167 Ibid.
Dazio 38
the Olympics online and on TV in the United States.168 But instead, it broke even – and
expects to turn profits on future Olympics.169
Conclusion
The journalism industry is currently in a state of transition. As companies either
shed or fight to keep their print products in the digital age, it is even more apparent how
important breaking news is to the field. Readers want news and they want it now, with no
excuses, about almost every topic. Grisly murders, raging fires, and contentious elections
must be reported in real-‐time, often using websites and social media to keep the
information flowing as fast as it is received.
Media outlets are still adapting to the latest changes to the breaking news landscape,
and are trying to keep pace with whatever technology comes next. News organizations
have tried to learn from the past as they move forward, and learn from their mistakes. But
with technology that publishes at the click of a button, experts wonder what’s in store for
the industry in the future, and how anything could move even faster.
168 Svensson, Peter. "NBC to Break Even, Not Lose Money on Olympics." Yahoo! News. Yahoo!, 01 Aug. 2012. Web. 03 Nov. 2012. <http://news.yahoo.com/nbc-‐break-‐even-‐not-‐lose-‐money-‐olympics-‐195204861-‐-‐finance.html>. 169 Shapiro, Rebecca. "NBC Breaks Even On London Olympics." The Huffington Post. TheHuffingtonPost.com, 26 Oct. 2012. Web. 03 Nov. 2012. <http://www.huffingtonpost.com/2012/10/26/nbc-‐breaks-‐even-‐london-‐olympics_n_2025466.html>.
Dazio 39
Works Cited
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Buttry, Steve. "A False Choice — and an Excuse — for Journalists: Better to Be First or Right?" The
Buttry Diary. Steve Buttry, 29 July 2011. Web. 02 Nov. 2012. <http://stevebuttry.wordpress.com/2011/07/29/a-‐false-‐choice-‐and-‐an-‐excuse-‐for-‐journalists-‐better-‐to-‐be-‐first-‐or-‐right/>.
Buttry, Steve. "Steve Buttry: From a Dropped Paywall to a Social Media Pulitzer, Expect a Year of
Transformation." Nieman Journalism Lab. Nieman Journalism Lab, 21 Dec. 2011. Web. 2 Nov. 2012. <http://www.niemanlab.org/2011/12/steve-‐buttry-‐from-‐a-‐dropped-‐paywall-‐to-‐a-‐social-‐media-‐pulitzer-‐expect-‐a-‐year-‐of-‐transformation/>.
Chozick, Amy. "NBC Unpacks Trove of Data From Olympics." The New York Times. The New York
Times, 26 Sept. 2012. Web. 03 Nov. 2012. <http://www.nytimes.com/2012/09/26/business/media/nbc-‐unpacks-‐trove-‐of-‐viewer-‐data-‐from-‐london-‐olympics.html?pagewanted=all>.
Christensen, Clayton M., David Skok, and James Allworth. "Breaking News: Mastering the Art of
Disruptive Innovation in Journalism."Http://www.nieman.harvard.edu/. Nieman Reports, 2012. Web. 02 Dec. 2012. <http://www.nieman.harvard.edu/reports/article/102798/Breaking-‐News.aspx>.
Diaz, George. "Social Media Striking Gold in NBC's Tape-‐delayed Olympics." Orlando Sentinel.
Orlando Sentinel, 1 Aug. 2012. Web. 03 Nov. 2012. <http://articles.orlandosentinel.com/2012-‐08-‐01/sports/os-‐george-‐diaz-‐twitter-‐olympics-‐0802-‐20120801_1_london-‐olympics-‐summer-‐olympics-‐olympic-‐legacy>.
Ellis, Justin. "Could Pulitzer Changes Mean an Award for Live-‐tweeting?" Nieman Journalism Lab.
Nieman Journalism Lab, 30 Nov. 2011. Web. 2 Nov. 2012. <http://www.niemanlab.org/2011/11/could-‐pulitzer-‐changes-‐mean-‐an-‐award-‐for-‐live-‐tweeting/>.
Farhi, Paul. "Early Reports on Health-‐care Decision from CNN, Fox Overturned One Mandate:
Accuracy." Washington Post. The Washington Post, 29 June 2012. Web. 02 Nov. 2012. <http://www.washingtonpost.com/lifestyle/style/cnn-‐fox-‐botch-‐supreme-‐court-‐health-‐care-‐decision-‐in-‐latest-‐media-‐misstep/2012/06/28/gJQA7tU19V_story.html>.
Gissler, Sig. "Changes to the Pulitzer Prize for Breaking News Reporting." E-‐mail interview. 2 Dec.
2012.
Dazio 40
Goldstein, Tom. "We’re Getting Wildly Differing Assessments." SCOTUSblog. SCOTUSblog, 7 July 2012. Web. 02 Nov. 2012. <http://www.scotusblog.com/2012/07/were-‐getting-‐wildly-‐differing-‐assessments/>.
"In Changing News Landscape, Even Television Is Vulnerable." Pew Research Center for the People
and the Press. Pew Research Center for the People and the Press, 27 Sept. 2012. Web. 02 Nov. 2012. <http://www.people-‐press.org/2012/09/27/in-‐changing-‐news-‐landscape-‐even-‐television-‐is-‐vulnerable/>.
Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone
interview. 4 Dec. 2012. Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012. Konner, Joan, James Risser, and Ben Wattenberg. "Television's Performance on Election Night
2000: A Report for CNN." Cnn.com. CNN, 29 Jan. 2001. Web. 02 Nov. 2012. <http://archives.cnn.com/2001/ALLPOLITICS/stories/02/02/cnn.report/cnn.pdf>.
Lasica, J.D. "Get It Fast, But Get It Right." American Journalism Review. American Journalism
Review, Oct. 1997. Web. 02 Nov. 2012. <http://www.ajr.org/article.asp?id=1381>. McKinney, Kelsey. "Changing Media Landscape Won't Stop the News: NYT's David Carr on the
Future of Journalism | Knight Center for Journalism in the Americas."Knight Center for Journalism in the Americas. Knight Center for Journalism in the Americas, 29 Oct. 2012. Web. 02 Nov. 2012. <http://knightcenter.utexas.edu/blog/00-‐11899-‐changing-‐media-‐landscape-‐wont-‐stop-‐news-‐nyts-‐david-‐carr-‐future-‐journalism>.
Mirkinson, Jack. "NBC News First To Call Obama's Re-‐Election." The Huffington Post.
TheHuffingtonPost.com, 06 Nov. 2012. Web. 12 Nov. 2012. <http://www.huffingtonpost.com/2012/11/06/nbc-‐news-‐obama-‐reelection_n_2085860.html>.
Moos, Julie. "Pulitzer Prizes Change Breaking News Category to Emphasize ‘real-‐time’
Reporting." Poynter. Poynter, 30 Nov. 2011. Web. 2 Nov. 2012. <http://www.poynter.org/latest-‐news/mediawire/154546/pulitzers-‐shift-‐to-‐all-‐digital-‐entry-‐format/>.
Palser, Barb. "The Twitter Death Epidemic." American Journalism Review. American Journalism
Review, Feb.-‐Mar. 2012. Web. 4 Nov. 2012. <http://ajr.org/Article.asp?id=5265>. Queally, James. "Using Social Media in Breaking News as a Police Reporter." Telephone interview.
4 Dec. 2012.
Dazio 41
Sandomir, Richard. "NBC Goes Digital for Olympics, but Tape Will Still Roll in Prime Time." The
New York Times. The New York Times, 28 June 2012. Web. 03 Nov. 2012. <http://www.nytimes.com/2012/06/28/sports/olympics/nbc-‐will-‐show-‐every-‐olympic-‐event-‐live-‐online.html>.
Shapiro, Rebecca. "NBC Breaks Even On London Olympics." The Huffington Post.
TheHuffingtonPost.com, 26 Oct. 2012. Web. 03 Nov. 2012. <http://www.huffingtonpost.com/2012/10/26/nbc-‐breaks-‐even-‐london-‐olympics_n_2025466.html>.
Smolkin, Rachel. "Adapt or Die." American Journalism Review. American Journalism Review, June-‐
July 2006. Web. 02 Nov. 2012. <http://www.ajr.org/article.asp?id=4111>. Sonderman, Jeff. "How The Tuscaloosa News’ Post-‐tornado Tweeting Helped Bring Home a
Pulitzer Prize." Poynter. Poynter, 17 Apr. 2012. Web. 2 Nov. 2012. <http://www.poynter.org/latest-‐news/media-‐lab/social-‐media/170607/how-‐the-‐tuscaloosa-‐news-‐post-‐tornado-‐tweeting-‐helped-‐bring-‐home-‐a-‐pulitzer-‐prize/>.
Stelter, Brian. "Facing an Election Night Clamor." The New York Times. The New York Times, 05
Nov. 2012. Web. 15 Nov. 2012. <http://www.nytimes.com/2012/11/05/business/media/a-‐media-‐vow-‐of-‐election-‐night-‐restraint-‐despite-‐social-‐media-‐clamor.html?smid=tw-‐share>.
Swil, Warren. "Journalism Undergoing Great Paradigm Shift." San Gabriel Valley Tribune [West
Covina] 27 Aug. 2007: n. pag. CBCA Complete. Web. 4 Nov. 2012. Svensson, Peter. "NBC to Break Even, Not Lose Money on Olympics." Yahoo! News. Yahoo!, 01 Aug.
2012. Web. 03 Nov. 2012. <http://news.yahoo.com/nbc-‐break-‐even-‐not-‐lose-‐money-‐olympics-‐195204861-‐-‐finance.html>.
"The 2011 Pulitzer Prize Winners: Breaking News Reporting." The Pulitzer Prizes. The Pulitzer
Prizes, 18 Apr. 2011. Web. 2 Nov. 2012. <http://www.pulitzer.org/citation/2011-‐Breaking-‐News-‐Reporting>.
"The 2012 Pulitzer Prize Winners: Breaking News Reporting." The Pulitzer Prizes. The Pulitzer
Prizes, 16 Apr. 2012. Web. 2 Nov. 2012. <http://www.pulitzer.org/citation/2012-‐Breaking-‐News-‐Reporting>.
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Reporting." Poynter. Poynter, 18 Apr. 2011. Web. 02 Nov. 2012. <http://www.poynter.org/latest-‐news/als-‐morning-‐meeting/128483/why-‐no-‐pulitzer-‐for-‐breaking-‐news/>.
Dazio 42
Van Grove, Jennifer. "Reuters to Journalists: Don’t Break News on Twitter." Mashable. Mashable, 11 Mar. 2010. Web. 4 Nov. 2012. <http://mashable.com/2010/03/11/reuters-‐social-‐media-‐policy/>.
Dazio 43
The Landscape of Breaking News
Senior Honors Capstone
Stefanie Dazio
Faculty Adviser: Professor Wendell Cochran
“The Future”
Part 3 of 3
Dazio 44
Introduction
Breaking news is the past, present, and future of journalism. Although reporters and
editors have used different technologies and mediums to gather and present breaking news
over the centuries, the headlines themselves have basically been recycled from generation
to generation. How newsrooms have adapted to the changing landscape of breaking news,
however, has often signaled their fortunes with respect to the future.
This paper, the third in a three-‐part series, will discuss the “future” of the evolution
of the breaking news landscape, focusing on the importance of studying this topic and what
might happen in years to come. This analysis will delve into an overview of the issue, why
it’s worth studying, how newsrooms can move forward in this landscape to better serve
their readers, and how the future might look for journalists covering breaking news. The
goal of this paper is to ultimately show the full evolution of the breaking news landscape.
The first two papers in this series delved into the “past” and “present” of the
landscape of breaking news.
Overview of the series
The first paper in this series covered the “past” of the breaking news landscape. It
focused mostly on the 19th and 20th centuries and how technology has affected the
dissemination of breaking news. Carrier pigeons, pony express routes, boats, “EXTRA”
editions, the telegraph, and satellites greatly impacted the breaking news landscape during
this time frame, with the news breaking faster with each new invention. The assassination
of President John F. Kennedy served as a case study for how breaking news was covered
using several different technologies in 1963.
Dazio 45
The second paper in this series covered the “present” of the breaking news
landscape. It focused mostly on how newsrooms have adapted to the changing landscape of
breaking news in the digital age. Journalists in the 21st century are currently facing
problems related to the Internet, and how it has affected reporting. The media faces
problems between getting information first versus getting it right, juggling online and print
operations, social media, and recent changes to the Pulitzer Prize. NBC’s coverage of the
London 2012 Olympics served as a case study of how the network tried to turn back time
by using a tape delay for its broadcasts.
This paper is very different from the other two. It is much shorter, and has far fewer
citations because there is simply less material. There are no theories put forth by
academics in scholarly articles about the future of the breaking news landscape, no studies
estimating the percentage of people who will continue, or stop, tuning into their local
nightly news broadcast or subscribing to their local newspaper. Indeed, it seems as though
most academics who specialize in communications and journalism are afraid to look into
the future, terrified of what further turmoil it might bring an industry already suffering.
This paper is based on thoughts from reporters, editors, and online producers currently in
the field, as they learn how to navigate it now and for the future. There are no definite
answers in this paper, and there are no guarantees of anything to come.
Why is this topic worth studying?
Americans often complain about the media. It’s too left, too right, too shallow, too
biased. But the public doesn’t just play games on its laptops, tablets, and smartphones:
people still want to read the news. There is a demand for content, and for breaking news.
People want to know what’s happening right now and why. And they want it fast.
Dazio 46
But it’s outrageous to continue to fill that need and serve the public properly
without studying the landscape of breaking news. The landscape has evolved from carrier
pigeons to cable, from the telegraph to Twitter, from satellites to websites. It’s very difficult
to function now as a news organization without knowing what succeeded and failed for
previous generations of journalists, and it’s downright impossible to move forward.
It’s incredibly important to study the breaking news landscape now, especially
because the industry is in such turbulent times. But regardless, the field evolves quickly,
and there isn’t much time to try and get ahead on the next trend, the latest invention, and
the most creative innovation. Put simply, “it’s important because it will always be
changing,” said Mandy Jenkins, the interactives editor for Digital First Media.170 In her eight
years in the journalism business, she said technology has changed from a nightly news
dump that scheduled the next day’s print stories for online, to a social media-‐based
strategy with stories flooding the Internet every second.171
But Brent Johnson, an online news producer for The Star-Ledger, believes it’s more
important to study the Internet now than ever before.172 “Online is the future, there’s no
going back,” he said.173 He still believes there will be a place for print publications – which
he said give readers both intellectual and comforting feelings –but breaking news won’t
really be a part of the paper product. “Breaking news is becoming more valuable in our
society,” he said, and will likely remain in a medium where it can be transmitted
instantaneously.174
170 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. 171 Ibid. 172 Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone interview. 4 Dec. 2012. 173 Ibid. 174 Ibid.
Dazio 47
How can newsrooms move forward in the breaking news landscape to better serve their readers? The journalists interviewed all agreed that more social media training is needed for
reporters, editors, and producers across the board. As more and more people across the
globe join these networks, it has become imperative that journalists learn how to cater and
connect to this massive audience. Ethan Klapper, social media editor for the politics section
of the Huffington Post, said no one should walk into a job interview without social media
experience and a Twitter account, regardless of age and experience.175 Bloomberg’s social
media director Jared Keller agreed, adding that journalists need to know what is and is not
a real story on Twitter.176 Small stories on social media are often blown out of proportion
and over-‐exaggerated, he said, often with celebrities’ and politicians’ tweets.
Another point where the journalists agreed was with attribution: news on social
media needs to be better sourced. Whether that means adding a “h/t” (hat-‐tip), “via” or
direct link to the first source, the journalists said current standards for attribution are far
too low – particularly with images. “I truly believe journalists are held to a higher standard
for attribution of images,” Klapper said, but many don’t follow the same rules they would
for a print product.177
On a larger scale, however, Jenkins believes a reorganization of most newsrooms is
necessary at this point. In the digital age, they need to emphasize digital-‐first operations,
she said, by “putting the right people in the positions that most need social savvy and
speed; changing their workflow to make online the top priority and making sure every
department knows their role and expectations for serving readers on all their
175 Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012. 176 Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. 177 Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec. 2012.
Dazio 48
platforms.”178 Without planning for the future, she said, all improvements and innovations
made up until now would be futile. “If we think, ‘This is how it is now, I've changed my
workflow and my staff and now we're done’ ... in a few years we'll be back where we
started,” she said.179
Looking to the future Technology has largely driven the evolution of the breaking news landscape. The
latest inventions have allowed journalists to get the freshest news out to the largest
audience time and time again. So it follows logically that what will come next, whether it’s
in 50, 100 or 1,000 years, will also be determined by further advances in science. Even the
Pulitzer Prizes –which have been awarded since 1917 – evolve over time, said Prize
administrator Sig Gissler.180
Social media or something closely related to it will likely play a large role, the
journalists interviewed predicted. The way social media has connected the planet and truly
made it smaller – through the Arab Spring, for example – is not to be overlooked for the
future. “It’s become the currency of our language,” Johnson said.181
Because publishing on the Internet is already immediate, Keller is curious about
what the next century could bring.182 “It’s hard for me to imagine what could be faster than
Twitter,” he said.183 Perhaps machines will break the news one day, he suggested.184 But
Jenkins sees a different picture: “apps, SMS, and the mobile web will continue to play a
178 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. 179 Ibid. 180 Gissler, Sig. "Changes to the Pulitzer Prize for Breaking News Reporting." E-‐mail interview. 2 Dec. 2012. 181 Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone interview. 4 Dec. 2012. 182 Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. 183 Ibid. 184 Ibid.
Dazio 49
huge role as well – and it'll be interesting to watch and see how those three areas evolve
alongside social media,” she said. “Will they eclipse social as the preferred means of
breaking news for readers? Or vice versa?”185
But Johnson, despite working constantly with the Internet and social media,
proceeds with more trepidation when thinking about the future. “The news doesn’t change,
but everything else does,” he said. “That’s a really terrifying prospect.”186
Conclusion It’s clear the journalism industry has struggled to adapt to the digital age. Problems
with circulation and paywalls abound, and journalists have been slow to adopt the
measures necessary to save their companies. The breaking news landscape has long
dominated the field, and will continue to do so as technology moves ahead. But in order to
progress with the latest gadgets that both aid and abet reporting, journalists need to study
how their predecessors weathered similar storms. The moves from print to radio, from
radio to television, and from all three to the Internet have not been easy. The next
transition is likely to be even more difficult – which is why it is very important to start
preparing for the future now, before it’s too late.
Breaking news has evolved from a landscape dotted with carrier pigeons to Twitter
bluebirds, all while performing a public service for the world. Journalists have reported the
news quickly and accurately for centuries, and there is no reason to believe that those
traditions will ever stop. The past, present, and future of the breaking news landscape have,
185 185 Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. 186 Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer." Telephone interview. 4 Dec. 2012.
Dazio 50
and will continue to, honor the highest journalistic ideals and principles while reporting
the who, what, where, when, why, and how of every story.
Dazio 51
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2 Dec. 2012. Jenkins, Mandy. "Social Media's Effect on Breaking News." Online interview. 5 Dec. 2012. Johnson, Brent. "Using Social Media in Breaking News as an Online News Producer."
Telephone interview. 4 Dec. 2012. Keller, Jared. "Social Media's Effect on Breaking News." Telephone interview. 4 Dec. 2012. Klapper, Ethan. "Social Media's Effect on Breaking News." Telephone interview. 3 Dec.
2012.