When we embarked on this journey, we knew the road would be long, fruitful and fun. We were right. Every challenge has been met, and every opportunity seized. And every mile of the road travelled has been well worth the journey.

The many discussions, our aligned goals, synergies across teams, the culture of innovation and co-creation in both organizations… all have been extremely gratifying. Most of all, the journey has hopefully highlighted the value we place in business ethics and customer centricity across Quinnox. We also hope that this been reflected in the energy and passion we bring to every task.

All of this has had a direct impact on the important task of setting up the ODC, onboarding about 50 people, and executing a relatively smooth transition. We have also proactively planned an ODC that takes into account Firmenich’s future plans, with the potential to scale and accommodate over 100 resources.

As you know, early in the conversation, we committed to a highly enabled and empowered team with representation from across the organization, ensuring we offer our best to this partnership. In doing so, we have listened to you, and adopted and adapted to your requirements. A few examples include:

Bottom line, our aim is to fulfill Firmenich’s Vision 2020 by executing high-impact projects that make a true difference. In doing so, we aim to be your most relevant and progressive partner during this transformational journey.

Our journey together

Provisioned 5,000 hours per year of offshore development capacity to help the FUSE factory create POCs and drive the innovation agendaProvisioned 1,000 hours of offshore STCG (Architects & Digital Experts) per year to drive the innovation agendaAllocated senior technology and delivery executives to FUSE on an as-needed basis, with availability required by the Co-Steering committeeCreated a core team of Relationship Managers, Delivery Managers, Technology consultants and System Architects, continuing our strong belief in co-creating and co-leadingEnabled and empowered this Core Team to engage with relevant stakeholders

Best regards, Amit NagarChief Sales & Marketing Officer

The journey of a thousand miles begins with a single step.Lao Tzu

The Power of OneA Firmenich-Quinnox Partnership

FUSE

When we embarked on this journey, we knew the road would be long, fruitful and fun. We were right. Every challenge has been met, and every opportunity seized. And every mile of the road travelled has been well worth the journey.

The many discussions, our aligned goals, synergies across teams, the culture of innovation and co-creation in both organizations… all have been extremely gratifying. Most of all, the journey has hopefully highlighted the value we place in business ethics and customer centricity across Quinnox. We also hope that this been reflected in the energy and passion we bring to every task.

All of this has had a direct impact on the important task of setting up the ODC, onboarding about 50 people, and executing a relatively smooth transition. We have also proactively planned an ODC that takes into account Firmenich’s future plans, with the potential to scale and accommodate over 100 resources.

As you know, early in the conversation, we committed to a highly enabled and empowered team with representation from across the organization, ensuring we offer our best to this partnership. In doing so, we have listened to you, and adopted and adapted to your requirements. A few examples include:

Provisioned 5,000 hours per year of offshore development capacity to help the FUSE factory create POCs and drive the innovation agendaProvisioned 1,000 hours of offshore STCG (Architects & Digital Experts) per year to drive the innovation agendaAllocated senior technology and delivery executives to FUSE on an as-needed basis, with availability required by the Co-Steering committeeCreated a core team of Relationship Managers, Delivery Managers, Technology consultants and System Architects, continuing our strong belief in co-creating and co-leadingEnabled and empowered this Core Team to engage with relevant stakeholders

MEET GREET ENGAGEThe Front Runners of Quinnox are onward bound to Geneva from 11th – 14th October, to MEET, GREET & ENGAGE with the Firmenich Leadership Team.

David KunauVP, Global

Competency Center

Eric SaracchiChief Information

Officer

Steven Fitzpatrick

Director, Sales & Marketing

Mark Hamilton James

Director, Legal Corporate

& Compliance

Frederic BultotVP, Global Infrastructure & Operations

Robin ChytilDirector, Service Management Office

Steeve Le ProvostMobility, Manager

Tarun Garg Digital Advisor

Michel BartheDirector, R&D

Creation and Labs

Bhavna ErismannDirector, Global Back Office & Operations Anne-Catherine

MelnotteGlobal Project

Portfolio Manager

Alexis RoyDirector, Smart Data

and Reporting

Laurent DuprazDirector, Innovation

Stefano Corbelli Director, Integration Architecture

Quinnox Front Runners

Ravi Sundaram Vice President, Head -

Solutions, Technology and Consulting Group (STCG)

Akshay Deshpande CTO, Practice Head - Integration & Cloud

Arun Kumar Singh Senior Vice President - Global Delivery Head

Satish Sugavanam Vice President,

Delivery

On a journey of excellence…together

Firmenich – The Present State

It has been a privilege to work collaboratively with the Firmenich team to accomplishmission-critical IT goals, and we look forward to the next stage in our journey.

A team effort from the beginning

The transition

The engagement began with a series of workshops designed to help Quinnox understand Firmenich expectations and objectives, with the end goal of agreeing on the optimum plan and a final proposal to be presented in Geneva.

It was evident from the beginning that this was a unique engagement and not a simple service delivery effort – a challenge the Quinnox team relished!

A number of internal Quinnox teams came together to make this happen:

Thanks to the dedicated involvement of senior members from Firmenich, we learned about the organization’s central belief system - two pillars based on Hygiene and Value, as well as its transformational goals. A collaborative team effort from Quinnox resulted in a well-received transition plan that was agile and automated, created during the first workshop.

Going forward, the Quinnox team is well prepared and extremely motivated to continue to ‘delight’ our valued client, Firmenich.

Our technical capabilities were reflected in our STCG and Delivery teams, who worked hand-in-hand, right

from the Mumbai workshop.

Human Capital Management (HCM) helped draft the

training plan.

Facilities and Logistics Management (FLM) and Information Technology and Infrastructure Management

(ITIM) worked together to set up the ODC set-up.

Different project teams provided customer

references.

Firmenich One View Portal - A Concept

Requirement BriefA New Blue Ocean Fresh Fragrance

Regulatory Compliance Status

Product Team

Discussion

Job Card Summary

Lab Sample Creation Plan

Samples Created & Q.C. Tested

Customer Feedback

More...

Analytics

Q.C PASSEDBy _______ Date ______

Q.C FAILEDBy _______ Date ______

Q.C PASSEDBy _______ Date ______

Q.C PASSEDBy _______ Date ______

>

Quarter 1Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

Events

Task 1Task 2Task 3Task 4

Quarter 2 Quarter 3 Quarter 4

Brief to Creation App

By Geography / Country specific acceptance criteria

By Customers

By Toxicity

By Component Mix

Brief Collection

Internal Discussions by Product Teams

Product Development

Quality Assurance & Control

Samples

Regulatory Compliance

Description of Brief

Earlier Samples to be re-used

Customer Specific Requests

Regulatory Compliance

Job Card

1

2

3

4

5

CustomerCollaboration via

portal

Customer Collaboration

Portal

Customer One View Portal

Brief

Discussions

Samples with QA/QC

Feedback

History of Previous Briefs

One View: Conceptualize. Collaborate. Develop

From conceptualization to design, development and marketing of newly created or newly rebranded goods or services, product development is collaboration centric. It is important to provide the product development team a set of tools that would help them collaborate effectively, and provide them with better analytics to help make faster and effective decisions. Keeping this in focus, Quinnox brings to you a concept of single view portal that enables collaboration enables collaboration among customers, product creation groups, lab scientists, QA team and various other stakeholders.

“Firmenich One View Portal” – a digital platform that provides associates with access to a comprehensive view of briefs, lab testing visibility, sampling and customer feedback. This innovative concept provides Account Managers and teams with a complete view of the brief-to-adoption process, improving efficiency and significantly reducing turn-around time for product development.

The portal can also be extended to add approval, brief history, orders and reviews workflows for customer collaboration. With both a responsive mobile and web interface, this innovation offers a higher level of service, visibility and transparency.

The concept of single view portal is to allow users to transcend traditional channels and meet user/customer experience needs with agility. This initiative provides a complete view of:

Portal integration with current and future Firmenich

applications

Powerful analytics and Big Data shown together, valuable insight toward achieving 2020

business goals

Quinnox solutions and services that can be leveraged to achieve IS2020

goals of Digital Transformation

The Internet of Things (IoT) generates massive amounts of data from machines, products and people that make up today’s smart, connected world. Leveraging this data can dramatically improve an organization’s internal processes, as well as the services and products a company delivers to its customers.

As part of their Digital Transformation journey, many leading companies have implemented IoT to enable business growth, or save cost with informed decisions and improved outcomes. However, many other companies blindly implement IoT for business automation without considering key business insights that can impact their ROI.

To achieve the desired business value and avoid undesired outcomes, companies should ask and answer two important questions:

What business value will IoT bring to your business?

QTHINK - Disparate Data to Valuable Business Insights Using IoT

Quinnox Corner

IoT Components

Sensor

Data

Collecti

on

@ia

m H

apyJ

i

Business Value

Business Insight

Which business insights will help you achieve your business value?

Innovation is a top priority at Quinnox. This is reflected in the Quinnox Annual SharQ TanQ initiative. SharQ TanQ offers internal team members an opportunity to present their best and brightest ideas for using emerging technologies to tackle real-world challenges.

Based on the popular television show, the goal is to convince the ‘sharks’ to invest in their idea, winning cash prizes in various categories in the process: Best Reusable Assets, Best Business Ideas, Best-in-class Tools and Applications.

It’s one of the creative and exciting ways we motivate our talent to bring winning ideas to the forefront. SharQ TanQ reflects the Quinnox commitment to bringing out the best in our people with their new innovations, and helping them bring them to market.

Coming Soon…. Quinnox SharQ TanQ 2016

Algorithms for competitive advantage - top analyst showcases 12 Use cases

Assuring the ecosystem requires a vastly different scope of testing - vendors to watch

The Internet of Things (IoT) generates massive amounts of data from machines, products and people that make up today’s smart, connected world. Leveraging this data can dramatically improve an organization’s internal processes, as well as the services and products a company delivers to its customers.

As part of their Digital Transformation journey, many leading companies have implemented IoT to enable business growth, or save cost with informed decisions and improved outcomes. However, many other companies blindly implement IoT for business automation without considering key business insights that can impact their ROI.

The latest research report from a top analyst firm, “Using Algorithmic Retailing to Drive Competitive Advantage,” offers 12 unique use cases with the potential to improve business performance in the unified commerce retail marketplace. In this document, the analyst author recommends that CIOs consider these use cases as catalysts for innovation in their organization. One of the use cases features a Quinnox solution on robotic warehousing for a major beverage distributor. This use case spotlighted Automated Storage and Retrieval System (ASRS) the development of a framework to improve performance through process automation. The robotic automated storage and retrieval System implemented by Quinnox reduced the need for additional warehouse space, dramatically decreasing labor costs through real-time interactions.

According to a top analyst firm, testing managers at service providers must deliver business and ecosystem assurance. A report, “Application Testing Services Must Address the Shift to Digital Business Requirements,” deep dives into the evolution of this market, including best practices and key players.

Selecting the largest service provider is not always the best choice, according to three key analysts of a global research firm. Midmarket IT leaders often have deals that are smaller in scale and, thus, need to scan the market for alternative SAP service providers. With an intent to assist midmarket IT leaders in choosing the right SAP application management service provider, this analyst firm published a list of notable vendors across the globe. Quinnox is a new entrant in this esteemed list.

Rekha Raj Vice President,Recruitment

Sarang RokadeSenior Manager, Information

Technology Infrastructure Management

Tina Jacob, Assistant Manager,

Pre-Sales

Manish SinghManager, Marketing

Chitta Ranjan RattManager, Recruitment

Amit DiwatePractice Head, SAP

Sunil KotnalaAssistant Vice President,

Facilities & Logistics

Your team behind the scenes

Brief summaries from the analyst community Quinnox “buzz”

Innovation is a top priority at Quinnox. This is reflected in the Quinnox Annual SharQ TanQ initiative. SharQ TanQ offers internal team members an opportunity to present their best and brightest ideas for using emerging technologies to tackle real-world challenges.

Based on the popular television show, the goal is to convince the ‘sharks’ to invest in their idea, winning cash prizes in various categories in the process: Best Reusable Assets, Best Business Ideas, Best-in-class Tools and Applications.

It’s one of the creative and exciting ways we motivate our talent to bring winning ideas to the forefront. SharQ TanQ reflects the Quinnox commitment to bringing out the best in our people with their new innovations, and helping them bring them to market.

Analyst Pulse

Quinnox is featured as a

“Vendor to Watch” in this market trends report

Notable Vendors - 40 Global Midmarket SAP service providers

Quinnox is thrilled to invite the Firmenich leadership, led by Eric Saracchi and David Kunau, to Mumbai for the inauguration of the Quinnox Firmenich CoE in

November 2016.

Copyrights © Quinnox, Inc. All rights reserved http://www.quinnox.com October / 2016

Quinnox is an agile technology driven business services enablement partner for forward thinking enterprises. Our customers consider us their most relevant partner for driving digital business value, enabling industry platforms and solutions, and simplifying

business processes. We accelerate success for our customers with our technology consulting, solutions and services.

Financial Power House

Fashion Capital

FoodFiesta

City ThatNever Sleeps

Bollywood

Commercial Hub

Cosmopolitan

Designer Brands

City ofDreams

The latest research report from a top analyst firm, “Using Algorithmic Retailing to Drive Competitive Advantage,” offers 12 unique use cases with the potential to improve business performance in the unified commerce retail marketplace. In this document, the analyst author recommends that CIOs consider these use cases as catalysts for innovation in their organization. One of the use cases features a Quinnox solution on robotic warehousing for a major beverage distributor. This use case spotlighted Automated Storage and Retrieval System (ASRS) the development of a framework to improve performance through process automation. The robotic automated storage and retrieval System implemented by Quinnox reduced the need for additional warehouse space, dramatically decreasing labor costs through real-time interactions.