the jd edwards practice your extended enterprise for value beyond cost arbitrage
TRANSCRIPT
The JD Edwards Practice
Your extended
enterpriseFOR VALUE BEYOND COST ARBITRAGE
HCL AXON Enterprise Applications Service
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The World’s Leading EAS Integrator
• 7,500 Consulting staff• SAP, Oracle & Microsoft• 45 Countries, 60 Offices• 15 Global Delivery Centres• Strong Vertical leadership• Benefit Led Transformation
Strong Oracle Practice
• 2,500 consulting staff• 360° Relationship• Platinum Partner status• Marquee Customers • Strong References• Green Award Winner
Value Player in the JDE Space
• 400+ Consulting Staff• Product Strategy Connects• 100+ Engagements• Strong References• EnterpriseOne Task Force• Key Customer Advisors
Oracle Customers across Industries
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Oracle JDE Connect
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Platinum Partner for Oracle across the globe
Platform BPO partner for subscription based offering
Member of Oracle JDE Product Strategy Forum
AIA 3.0 Co-development initiative
Beta partner for Fusion Applications
Dedicated Oracle Alliance across the globe – Joint Field engagements
JDE Product Strategy & Development
Product Advisory Committees
Co-development Initiatives
Enablement Initiatives
JDE Support
Specific alignment to address critical customer requirements
JDE Consulting
Joint engagements in select areas
JDE Education
Content development & delivery as part of delivery partner program
360o relationship with Oracle
HCL’s JD Edwards Practice
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400+ Growing Consultant Team
Multi Product & Multi Version expertise –
EOne & World
Strong presence across major verticals
JDE Center of Excellence
Installation Services
Installation of SOA Compliance (BSSV
server, BI Publisher, etc.)
Service Pack /Tools Release Upgrade OAS/WAS Upgrade Database
Administration
Database UpgradeJD Edwards
EnterpriseOne upgrade to ERP 9.0
Migration from Worldsoft to
EnterpriseOne 9.0
Instance Consolidation Platform Migration
Data Centre Movement
Data Archiving & Purging
JD Edwards Architecture Design
& Sizing
JD Edwards Server health check
24 x7 Production Support
Vertex, DSI, Create! Form Administration
Disaster planning and recovery Shared Services CNC Training Oracle Edge Product
Integration
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Typical CNC Service Offerings
Incident Management through Incident Management Tool Terminal Server Administration
Triage box request (Server performance monitoring JD Edwards Server Administration
Package build as per Client process Application Monitoring 24/7
Create ! Form promotions/Publish Business Continuity Management
E1/DSI User Access Management Modification and Configurations as per the business requirement
JD Edwards Security Management JD Edwards Release Management
Server Monitoring Printer Management
AS400 Monitoring (Night Jobs , JobQueue, Subsystem, ASP Level) Maintenance & Housekeeping
Unix server monitoring Terminal Server Administration
CNC Support Activities
Practice Enablers
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Industry Best Practice Leaders
Dedicated Capability Leaders for
Specialization Tracks
Customer Advisory Council
Oracle leverage for Solutions and Delivery
Excellence
Solution Assets – Accelerators & Tool
Kits
Process Libraries Repository
Customer Value Portal for Business
Improvements
Business Benefit Led Transformation
Frameworks
OPN Lab with 500+ Training Programs
Dedicated Continuous Improvement Focus
Edge Application Integrations
Cutting Edge – Business Services,
Fusion, etc.
Practice Maturity Index
Quality Improvement thru Six Sigma
Client Cases
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Remote CNC Support
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Industry Medical Devices Revenue USD 4.99 Billion Employees 5,000 Operations 11 Countries
Time Zones
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Value DeliveredTool Automation increased accuracy with lesser manual input
Seamless Service Transition to offshore with no business impact
SLA Bases Metrics for total transparency, reliability, predictability
Onsite / Offshore ModelOnsite United Kingdom, Belgium
Offshore India
Peak Team Size16 (2 Onsite / 14 Offshore)
JDE OneWorld XeJDE EnterpriseOne 8.12
Tool Set 8.97.0.2 || User Base 1000+FinancialsReceivables, Payables, General Ledger, Fixed Assets
DistributionSales, Inventory, Procurement
ManufacturingShop Floor Control, PDM, Warehouse Mgmt.
Remote Administration24x7 Coverage, CNC Administration, Patch
Management, Code Promotions
DeploymentsRegional Rollouts, Data Migration
Business ContinuityDisaster Recovery Implementation
AuditsPerformance, Health Checks
Quality ControlSLA Based Metrics, SOX Compliance
North AmericaEnglish
APACEnglish
EuropeEnglish
Remote CNC Support (contd.)
Server DetailsPlatform HP UX || Database Oracle 10g R2 8.12 Servers
Production – 28 Servers (4 Enterprise + 2 Batch + 2 Database + 2 JAS + 1 Deployment + 1 JAS Generation + 7 DSI + 2 RTE + 7 Covus)
Non Production – 24 servers (7 in DV812 + 7 in PY812 + 10 in QA812) OneWorld Xe Servers
Production – 21 (7 JDE & DSI + 14 Citrix) Non Production – 14 (4 JDE & DSI + 10 Citrix)
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Services DeliveredJDE Server Architecture Design & Configuration
• Batch/Application/Database server sizing
Upgrade Services • Service pack upgrade from SP23 to SP24 for JDE Xe EnvironmentProduction Support • Incident Management, 24x7 Coverage
• CNC Administration, Object Change Management• Server Monitoring, User Security Maintenance
Disaster Recovery & Business Continuity • Installation and configuration for Disaster and Recovery SetupJDE Server Audits • Server Performance & Health Checks
• JDE System as per ArchitectureQuality Control • SLA based metrics, documentation for SOX AuditTool Creation • Bulk User ID Creation tool
Regional Deployments
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Industry Dairy Products Revenue NZD 16 Billion Employees 4,000 Operations 12 Countries
JDE EnterpriseOne 8.11 SP1JDE ERP 8.0
Tool Set 8.98.2.0 || User Base 1000+
FinancialsPayables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting
DistributionSales, Inventory, Procurement
ManufacturingShop Floor Control, Product Data Management
DeploymentsGlobal Template Definition, Regional Rollouts
Support24x7 Coverage, Break / Fix, CNC Administration
DevelopmentBolt-On Modules, Enhancements, Integrations
AuditsPerformance, Health Check
GovernanceProgram & Project Management, Quality Control
New ZealandEnglish
AustraliaEnglish
APACEnglish
Middle EastEnglish
Value DeliveredGlobal Template Definition standard, simple, consistent rollouts
COGS Optimization reduced disk space, improved GL performance
Auto Bank Reconciliation better accuracy, lesser manual processing
Onsite / Offshore ModelOnsite New Zealand, Australia, Malaysia, Indonesia, Philippines, Singapore, Sri Lanka, Saudi Arabia, UAE with 5 more coming upOffshore India
Peak Team Size32 (12 Onsite / 20 Offshore)
Time Zones
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Regional Deployments (Contd.)
Server DetailsPlatform Windows 2008 || Database Oracle 10gR2 (JDE 8.11 SP1) / SQL server 2008 (JDE ERP 8.0) 8.11 SP1 Servers
Production – 20 Servers (8 Enterprise + 2 Batch + 2 Scheduler + 2 Database + 4 Web + 1 Deployment + 1 JAS Generation) Non Production – 6 servers ( 2 Application + 3 Web + 1 Database)
ERP 8.0 Servers Production – 10 servers (2 Enterprise + 2 Batch + 1 Deployment + 1 Database + 4 Citrix) Non Production – 3 Servers (1 Application + 1 Batch + 1 Citrix)
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Services DeliveredServer Migration • Migration of servers from Physical to Virtual Machine
• Migration of platform from Solaris to Windows• Database from Solaris to Linux
JDE Server Architecture Design & Configuration • JDE Server Architecture Design • Batch/Application/Database server sizing
Upgrade • Tools Release upgrade from 8.96.2.3 to 8.98.2.0Production Support • Incident Management
• CNC Administration, Object Change Management• Server Monitoring, User Security Maintenance
Best Practices and Recommendations • Process Improvement for Solution maintenance• Object Change Management
JDE Server Audits • Server Performance & JDE System Configuration as per Architecture
Quality Control • SLA based metrics, documentation for SOX Audit
JDE WorldSoft A7.3OneWorld B7333 & Xe
User Base 5000+
FinancialsPayables, Receivables, General Ledger, Fixed Assets, Tax, Treasury
DistributionSales, Inventory, Procurement
SupportHelp Desk, Break / Fix, Functional Consulting,
AS/400 & WorldSoft Administration, CNC Administration
DevelopmentLocalizations, Enhancements, Integrations
AuditsPerformance, Health Check
GovernanceProgram & Project Management, ITIL Framework
Global Support
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Industry Pharmaceuticals Revenue USD 23 Billion Employees 73,000 Operations 54 Countries
Time Zones
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Value Delivered50 Site Support uniform support across all sites
Non-JDE Custom Support providing single point of accountability
PO Exception Tool resulting in 20% reduction of tickets
Onsite / Offshore ModelOnsite United States, Canada, United Kingdom, Italy, France, Singapore, AustraliaOffshore India, Poland, Brazil
Peak Team Size39 (11 Onsite / 28 Offshore)
AustraliaEnglish
South AmericaPortuguese
North AmericaEnglish
EuropeEnglish, Spanish, Italian, French, Portuguese
Asia PacificEnglish
Application Upgrade – Xe to 9.0
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Industry Chemicals Revenue USD 3.19 Billion Employees 4,300 Operations 18 Countries
Time Zones
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Value DeliveredUpgrade Support for moving smoothly from OneWorld Xe to 9.0
Business Services seamless integration with 3rd party systems
Unicode Conversion resolving double-byte character issues
Onsite / Offshore ModelOnsite United States, China
Offshore India
Peak Team Size13 (5 Onsite / 8 Offshore)
JDE OneWorld XeJDE EnterpriseOne 9.0
Tool Set 9.98.1.4 || User Base 1000+
FinancialsPayables, General Ledger, Fixed Assets
DistributionSales, Inventory, Procurement
ManufacturingShop Floor Control, Product Data Management
Upgrade ServicesRetrofitting, Instance Consolidation, Unicode
Conversion, Czech Character Conversion
IntegrationsBusiness Services Deployment, SOA, Security
Management , RTE & BSSV Server Configuration
Data ConsolidationGlobal Consolidation Strategy, Master Data
Consolidation, Transaction Data Consistency
UPK DevelopmentBy Business Process Streams, UPK Training Kit
North AmericaEnglish
APACEnglish
EuropeEnglish
Application Upgrade – Xe to 8.10
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Industry Oil & Gas Revenue USD 246.1 Billion Employees 92,000 Operations 100+ Countries
Time Zone
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Value DeliveredCustomization Rationalization resulting in reduced customization
Streamlined Report Delivery increasing reusability
Cost Reduction up to 40% of total projected cost
Onsite / Offshore ModelOnsite Malaysia
Offshore Chennai (India)
Peak Team Size12 (4 Onsite / 8 Offshore)
APACEnglish
JDE OneWorld XeJDE EnterpriseOne 8.10
Tool Set 8.97 || User Base 500+
FinancialsReceivables, Payables, General Ledger, Fixed Assets, Job Costing, Capital Asset Management
DistributionSales, Inventory, Procurement
Upgrade ServicesProcess Standardization, Global Template Build,
Retrofitting, User Training
Integrations3rd Party Application Integration & Testing
Data ManagementDatabase Upgrade to Oracle 9i, Data Migration &
Consolidation, Archive & Purge Solutions
Post Upgrade SupportHandholding, Transition and ongoing Support
JDE EnterpriseOne 8.9JDE EnterpriseOne 8.12
Tool Set 8.97 || User Base 600+
FinancialsPayables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting, Capital Asset Management
Distribution & LogisticsSales, Inventory, Procurement, Warehouse , Transportation
ManufacturingShop Floor Control, Product Data Management
Upgrade ServicesProcess Standardization, Retrofitting, Security &
Compliance, Change Management, Testing
Data ManagementData Migration & Consolidation, Archive & Purge
Solutions
Post Upgrade SupportHandholding, Transition and ongoing Support
Application Upgrade – 8.9 to 8.12
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Industry FMCG Revenue USD 100 Millions Employees 3,000 Operations 2 Countries
Time Zone
1
Value DeliveredConsolidated Reporting with Financial Management Dashboard
Rapid Upgrade across 90 days
Streamlined Retrofitting through reusable components
Onsite / Offshore ModelOnsite United Arab Emirates
Offshore Chennai, Noida (India)
Peak Team Size8 (4 Onsite / 4 Offshore)
Middle EastEnglish
Thank You