the ipad management mambo: it takes two to tango (241117532)
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8/11/2019 The iPad Management Mambo: It Takes Two to Tango (241117532)
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Yale University
The iPad Management Mambo:It Takes Two to Tango
Lauren King – Yale University Bass Library Access Services
Matthew Regan – Yale University Academic ITS
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Yale University
Yale iPad Program Overview, Cha-Cha-Cha
• Call for iPad Class-Set Proposals
• Three times per year
• For Yale undergraduate instructors
• Committee selects up to 8 submissions
• Provide consultations with instructors
• Help define pedagogical goals• Review apps, logistics, key dates, etc.
• Prepare and distribute iPads to students
•Define Terms of Use
• Provide support
• Collect iPads at end of the semester
•
Conduct assessments
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Do-Si-Do Your Partnership
• Collaborative Learning Center (CLC)
• Access Services, Bass Library
• Instructional Technology Group (ITG)
• Yale ITS
Yale University
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Yale University
One, Two, Three…One, Two, Three…iPads by the Numbers
The Yale iPad Program has Grown from 18 to 210 iPads since 2010
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Yale University
iPad Two-Step: Growth Cycle
iPads are on a 2-Year Renewal Cycle Based on Apple Care+ Warranty
• 2010 – 18 iPad 1s
• 2011 – 18 iPad 2s (1st generation)
• 2012 – 38 iPad 2s (2nd generation)
• 2013 – 20 iPad minis (1st generation), 120 iPad Retinas
• 2014 – 50 iPad Airs, 20 iPad minis (2nd Generation)*
* iPads purchased in 2014 on 3-year cycle
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Yale University
Keeping In Step: Managing Resources
• Maintain communication with instructors
• Utilize synchronous collaboration tools
•
Google Docs• Box
• WordPress
• Supervise circulation staff
• Develop documentation
• Identify best practices
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Yale University
Cutting In: Using Existing Resources
• Leverage Apple Configurator
• Enroll in Apple’s Volume Purchasing Program
•
Utilize library checkout system for tracking• Coordinate with library circulation staff for checkout
• Use Classes*v2 Learning Management System (LMS)
• Verify rosters
• Send announcements• Secure backing from management
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Yale University
Judging the Floor: Why Assess?
• Improve program efficiencies
• Justify a valued-added service
• Give students a voice
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Yale University
Tie Your Laces: Missteps and Lessons Learned
• Set student and instructor expectations
• Be proactive with iOS updates
• Play to your strengths
• Know your limitations
• Know who to call for assistance
• Communicate, communicate, communicate with all dance partners• Be patient
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Yale University
One Step Ahead: Looking to the Future
• Automate app and device distribution
• Mobile Device Management (MDM)
•
Mobile Application Management (MAM)• Expand BYOD options
• Improve automation
•
Bolster security protections• Support more platform options
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Yale University
Contact Information
Lauren King, Library IT Project Support Specialist Access Services, Yale University Library
Matthew Regan, Sr. Instructional TechnologistInstructional Technology Group, Yale Academic ITS