the invisible customer

32

Upload: will-myddelton

Post on 27-Jan-2015

121 views

Category:

Design


2 download

DESCRIPTION

Three ways to make your colleagues fall in love with your ideas. Michelle Killick (Pfizer) and Will Myddelton (Blue Latitude)

TRANSCRIPT

Page 1: The Invisible Customer
Page 2: The Invisible Customer
Page 3: The Invisible Customer
Page 4: The Invisible Customer
Page 5: The Invisible Customer
Page 6: The Invisible Customer
Page 7: The Invisible Customer
Page 8: The Invisible Customer
Page 9: The Invisible Customer
Page 10: The Invisible Customer
Page 11: The Invisible Customer
Page 12: The Invisible Customer
Page 13: The Invisible Customer
Page 14: The Invisible Customer
Page 15: The Invisible Customer
Page 16: The Invisible Customer
Page 17: The Invisible Customer
Page 18: The Invisible Customer
Page 19: The Invisible Customer
Page 20: The Invisible Customer
Page 21: The Invisible Customer
Page 22: The Invisible Customer
Page 23: The Invisible Customer
Page 24: The Invisible Customer
Page 25: The Invisible Customer
Page 26: The Invisible Customer
Page 27: The Invisible Customer
Page 28: The Invisible Customer
Page 29: The Invisible Customer
Page 30: The Invisible Customer
Page 31: The Invisible Customer
Page 32: The Invisible Customer