the international conference of experience …...service innovation in feeding activities: taking...
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THE INTERNATIONAL CONFERENCE OF EXPERIENCE DESIGN, INNOVATION AND ENTREPRENEURSHIP 14-16 August 2019 | Griffith Gold Coast | Conference Program [version 1]
Registration and all sessions will be conducted in G42 Griffith Business Building (details TBC).
Welcome Reception will be held in G40 Red Zone.
Please see pages 9 and 10 for conference venues and Griffith Gold Coast campus map.
Please note that this program is subject to change.
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14 August 2019, Wednesday | G42 Griffith Business Building
8.30 am - 9.15 am Registration and morning tea
9.15 am - 9.30 am Opening ceremony
9.30 am - 11.30 am Keynotes | Conversation
11.30 am - 12.30 pm Lunch and networking
12.30 pm - 2.15 pm Paper session one | Paper session two
2.15 pm - 3.45 pm Paper session three | Paper session four
3.45 pm - 4.15 pm Afternoon tea and networking
4.15 pm - 5.45 pm Workshop one | Workshop two
6 pm - 7.30 pm Welcome reception
15 August 2019, Thursday | G42 Griffith Business Building
9 am - 9.30 am Morning tea and networking
9.30 am - 11.30 am Keynotes | Conversation
11.30 am - 12.30 pm Lunch and networking
12.30 pm - 2.15 pm Paper session five | Paper session six
2.15 pm - 3.45 pm Paper session seven | Paper session eight
3.45 pm - 4.15 pm Afternoon tea and networking
4.15 pm - 5.45 pm Workshop three | Workshop four
6 pm - 9 pm Gala dinner
16 August 2019, Friday | G42 Griffith Business Building
9 am - 9.30 am Morning tea and networking
9.30 am - 11.30 am Keynotes | Conversation
11.30 am - 12.30 pm Lunch and networking
12.30 pm - 2.15 pm Paper session nine | Paper session ten
2.15 pm - 3.45 pm Workshop five | Workshop six
3.45 pm - 4.15 pm Afternoon tea and networking
4.15 pm - 5.45 pm Workshop seven | Workshop eight
5.45 pm - 6 pm Closing
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Program: 14 August
8.30 am - 9.15 am
Registration and morning tea
9.15 am - 9.30 am
Opening ceremony
9.30 am - 11 am
Keynotes How data, machine learning and complexity of mixed model interface shape designer’s thinking and what we should prepare Sean Chiu | Design Director, Alibaba & Executive Vice President, Lazada Designing personalised machine learning systems by embedding user experience and preferences Chee Peng Lim | Professor and Associate Director (Research), Institute for Intelligent Systems Research and Innovation, Deakin University
11 am - 11.30 am
Conversation Experience design and technology Sean Chiu | Chee Peng Lim
11.30 am - 12.30 pm
Lunch and networking
12.30 pm - 2.15 pm
Paper session one Research on the service design of omni-channel retailing of garment industry Yi Feng Wen*, Ding Bang Luh Gamification in experience design: using levels to explore the digital landscape Julius Cesar Bolinas* Interactive design in wearable electronic textiles Mei Yu Yao, Li Li* Exploring and enhancing participant experience of the ColourMatcher program Francis Wild*, Charles Hacker
12.30 pm - 2.15 pm
Paper session two Designing to enhance the gestational diabetes mellitus experiences through mobile-based applications Lindsay Page, Miranda Phillips*, Karla Straker, Erez Nusam The influence of slope-based navigation on cognition and experience in complex route Rong Han, Hong Zhang*, Hao Dong, Chun Fa Sha
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Experience of co-creation with 3D printing: design model and feasibility test Ding Zhou*, Rafael Gomez, Natalie Wright, Markus Rittenbruch Predicting the acceptance and use of technology to assist people with dementia Martin Donaldson*
2.15 pm - 3.45 pm
Paper session three Offline underwear shopping experience design from a wish-led service perspective Ying Ke Luo, Ding Bang Luh, Jia Dan Wang* Restructuring for new retail: a study into features of experience design Hui Yu Huo*, Feng Wang Optimisation design methodology for social communication application by using artificial intelligence aided design Bin Yang*, Dong Juan Xiao
2.15 pm - 3.45 pm
Paper session four Design construction of Chinese courtyard space in the context of deconstruction Zhe Zou*, Xi Duo Yi, Bruno Marques Construction of characteristic town brand colour systems: colour extraction based on regional landscape architecture Zhe Zhu, Fang Yi Mao*, Meng Jun Cui, Jun Jie Zuo Audiencing through affects and gamification design: a case of Bilibili and danmaku technology Zhen Chen*
3.45 pm - 4.15 pm
Afternoon tea and networking
4.15 pm - 5.45 pm
Workshop one Supervising the design internship journey Saul Carliner*, Ingy Bakir
4.15 pm - 5.45 pm
Workshop two Creative ideation workshop Natan Santolo*
6 pm - 7.30 pm
Welcome reception
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Program: 15 August
9 am - 9.30 am
Morning tea and networking
9.30 am - 11 am
Keynotes Artificial intelligence virtual emotion and real feelings Philip Gerrans | Professor, Department of Philosophy, The University of Adelaide The challenge of integrating user experience in innovation and design for healthcare Richard Goossens | Professor and Chair, Delft Health Initiative, Delft University of Technology
11 am - 11.30 am
Conversation Experience design and healthcare Philip Gerrans | Richard Goossens
11.30 am - 12.30 pm
Lunch and networking
12.30 pm - 2.15 pm
Paper session five Exploring current offerings and human-centred design opportunities in chronic and terminally ill patient journeys Christine Her Ern Teng*, Travis Low, Erez Nusem, Karla Straker Enhancing user experience of medical devices through 3D printing and experience design Grace Keidge* Designing for nurses: exploring emotional challenges to inform digital solutions Ling Yi Feng, Natalia Gulbransen-Diaz*, Erez Nusem, Karla Straker, Cara Wrigley Design of pregnancy care application based on natural interaction Hao Ji*, Long Wang
12.30 pm - 2.15 pm
Paper session six A proposal for designing organisation as a condition for engagement Zhu Li*, Xiang Yang Xin The role of change agents’ tacit qualities in organisation design Vera Kralova*, Pavel Kral The impact of Sino-US trade game on improving national innovation ability – from China’s experience Ke Qin Chen, Kun Zhu*, Jiao Jiao Wu, Yi Xin Meng
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Intelligent design for the interactive atlas of cultural interactions along the Silk Roads Jia Cui, Ming Xi Tang*
2.15 pm - 3.45 pm
Paper session seven Service innovation in feeding activities: taking the feeding activities of Guangzhou Zoo as an example Chia Wei Huang*, Ding Bang Luh Innovating business model through service design to solve social problem of urbanisation: a case of college town in Guangzhou, China Zhen Liu, Tongtong Zhao* Design thinking in exhibition design: a boundary-pushing approach Wu Jun Wang, Eleanor Thorton, Thomas Zummer*
2.15 pm - 3.45 pm
Paper session eight Handling e-waste with care: intersections between the experience and the circular economy Eleni Kalantidou*, Felicity Walsh User experience design for Chinese intangible cultural heritage courses in classrooms Peng Tan*, Yi Ji, Szu Chi Chen Study on the diversity of applications of experience design in China between 2000 and 2019 Yang Lei*
3.45 pm - 4.15 pm
Afternoon tea and networking
4.15 pm - 5.45 pm
Workshop three Interaction design challenges for extended realities Alexandra Thompson, Xavier Hunt, Leigh Ellen Potter*, Andrew Paroz
4.15 pm - 5.45 pm
Workshop four Knowing the user: anthropology and sensory design Tobias Volbert*, Lena Belin
6 pm - 9 pm
Gala dinner
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Program: 16 August
9 am - 9.30 am
Morning tea and networking
9.30 am - 11 am
Keynotes Post-user experience design? Some speculative thoughts on future of design education Kun Pyo Lee | Chair Professor and Dean, School of Design, The Hong Kong Polytechnic University Unlearning the learned: behavioural insights for better design Lena Belin | Director, Community Insights, Capability Building, Queensland Public Service Commission
11 am - 11.30 am
Conversation Experience design and learning Kun Pyo Lee | Lena Belin
11.30 am - 12.30 pm
Lunch and networking
12.30 pm - 2.15 pm
Paper session nine What relationships exist between learning experience design and instructional design? Saul Carliner*, Yuan Chen Design of innovative learning model of children's sinology education based on augmented reality Yi Lu*, Rui Xue Liu Reflection-on-practice: a four-dimensional teaching model for interaction design course Yi Wen Zhu*, Yang Shuo Zheng Enhancing experience through embedding micro-credentials into higher education curriculum Luisa Signor*
12.30 pm - 2.15 pm
Paper session ten Live projects as a learning environment for innovation and creativity Nina Starkey, Philip Whiting* Innovation in New Zealand’s 21st century education: exploring technology use Heba Farooq*, Athar Imtiaz, Alaa Aljanaby Enhancing design expertise in digital design environments Rong Rong Yu*
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2.15 pm - 3.45 pm
Workshop five Software engineering issues in cyber-physical systems Qi Xin Wang*
2.15 pm - 3.45 pm
Workshop six Using digital play and augmented reality to enhance our experiences Dale Patterson*
3.45 pm - 4.15 pm
Afternoon tea and networking
4.15 pm - 5.45 pm
Workshop seven Design thinking 2.0: examining current practice towards the development of an innovation framework Michelle Douglas*
4.15 pm - 5.45 pm
Workshop eight The persuasive power of storytelling and how it can be used to maximise an audience’s understanding and engagement of ideas Mike McAuley*
5.45 pm - 6 pm
Closing
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Conference Venues G42 Griffith Business Building
G40 Red Zone
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Griffith Gold Coast campus map