the inside edge. some business truths are universal
TRANSCRIPT
The
Inside
Edge
Some business truths are Some business truths are universaluniversal
$8.00earned=
$1.00saved
Master the five
“C”s formula to build your intranets, extranets
and online bottom line
ollaborate to
reate and
ontrol
onsistent
ommunications
IntranetInternet
Extranet
IntranetIntranet
ExtranetExtranet
websitewebsite
IntranetIntranet
The audience –The audience – employeesemployees
The assumption –The assumption – they are they are “family”“family”
The result - The result -
IntranetIntranet
Number Number of of employeeemployees using s using poor poor IntranetsIntranets
XX
25 25 minutes minutes wasted wasted dailydaily
==
A $1 A $1 trillion trillion annual annual business business lossloss
employeesemployees
supplierssuppliers
customerscustomers
business partnersbusiness partners
internalinternaldepartmentsdepartments
remote officesremote offices
Eliminate duplications of effort
Capture expert knowledge for all to share
Increase productivity
Eliminate paper
Improve communications
Train employees
WHO? WHY?
ollaborate to
reate and
ontrol
onsistent
ommunications
WHO?WHO?
Internal Internal employeesemployees
External External supplierssuppliers
CustomersCustomers
ConsultantsConsultants
ollaborate
HOW?HOW?
Multi level loginsMulti level logins
Check in/out Check in/out proceduresprocedures
Bulletin boardsBulletin boards
Calendar/task Calendar/task managersmanagers
ollaborate
Document management systemsDocument management systems
HOW?
Content ManagementContent ManagementSystemsSystems
Internet Access Internet Access capabilitiescapabilities
reate
WHAT?WHAT?
Document files (Word, Document files (Word, PDF) PDF)
Streaming media Streaming media
Executable filesExecutable files
Pictures (jpeg, gif)Pictures (jpeg, gif)
DatabasesDatabases
reate
Live chats or on demand webcastsLive chats or on demand webcasts
ontrol
HOW?
Simple administration tools
Single/Multi-level logins
Posting permissions
Moderated forums
ontrol
WHO?
Security Administrators
Content Editors
Moderators
Corporate “Owner”
WHAT?WHAT?
Posting rules Posting rules including who, when, including who, when, and how toand how to
Who reviews posts Who reviews posts for accuracy, policy, for accuracy, policy, etc.etc.
Types of allowable Types of allowable information information
onsistent
WHAT?WHAT?
Clear navigation rulesClear navigation rules
Preformatted text box Preformatted text box content areascontent areas
Style rules for each Style rules for each document typedocument type
Standardized Standardized instructionsinstructions
onsistent
WHAT?WHAT?
Training toolsTraining tools
Misc. forms, etc.Misc. forms, etc.
Latest company newsLatest company news
Department updatesDepartment updates
Shared solutionsShared solutions
ommunications
WHO?WHO?
Department news written Department news written by that departmentby that department
Encourage subject matter Encourage subject matter experts to contributeexperts to contribute
Encourage cross Encourage cross department department questions/dialoguesquestions/dialogues
Provide user feedback Provide user feedback optionsoptions
ommunications
ExtranetExtranet
ExtranetExtranet
Visit www.sharetheedge.com
To find an Internet Consultant near you
The
Inside
Edge