The Indonesian TPA Manifesto(Presentation)

Approx. 100 insurers compete for the private

market in Indonesia.

Only 6 companies serve the insurance sector for

TPA services.

The Indonesian consumer has choice.

Insurers don’t.

Insurers don’t. haven’t.

Why is this important?

Your members claims experience is the single

most impactful interaction with your

brand.

It affects renewals, word of mouth &

trust in your brand.

Inefficient TPA’s tie up your internal resources and can indirectly cost

up to 40% of your premium income.

We wanted to do something about this.

We asked you for direct, unfiltered feedback.

This is what you told us.

Fix poor service levels, slow admissions &

discharge.

Increase speed, accuracy & improve reporting

capabilities.

Enable efficient cashless services

Group & Individual

Inpatient & Outpatient

Dental & Optical

Offer Value added services.International cashless.

Telemedicine & 2nd Medical Opinions.

Wellness / Disease Management.

Fraud Management.

Lifestyle Affinity Partners.

Consumer & Partner Portals.

Integrated Mobile Apps.

COB with BPJS.(just in case it works)

This is what we did.

Built technology that works.67% faster adjudication, admission & discharge.

Partnered with strategically aligned companies.

Built world class 24/7 response capabilities.

Attracted service focused people.

Built a rapidly expanding provider network throughout Indonesia &

S.E.Asia.

How you Benefit.

Differentiate your products.

Improve member experience.

Increase positive word of mouth.

More renewals.More referrals.

Sell more individual & group products.

Reduce errors, fraud & claims costs.

Improve your margin.

A reason to ask for a promotion?

How to use our solutions.

Terminal Only.Use our 1-TAP terminal network with your existing claims system.

Terminal + Claims System.Use our 1-TAP terminal network & CORE claims system.

Full Outsourced Service.Use our 1-TAP terminal network, systems & service team.

“this has the potential to change healthcare

administration in Indonesia”International insurance executive.

You now have choices.

Arrange a private demo.Call: +62 21 2963 5600

Or Visit: www.platinumhealth.com