the importance of brand purpose
DESCRIPTION
Looking at the importance of brand purpose to innovate within product, communications and marketing. With specific examples of creative work.TRANSCRIPT
The world’s Big Juicy Business Problem:
3
SAMENESS
There are lots of “experts” and “gurus” with
different theories, creating confusion in our
industry.
4
Disruption
360oHolistic Emotional
Engagement
Real Time
BrandtainmentCultural
RelevanceExperiential
Gamification
Agile Marketing Programmatic
We believe everything that matters in our
business begins and ends with two things
You can look at a business
problem as a set of numbers
and statistics…
“
”
Or, you can look at it as the result
of a specific human behavior.
10
HOW DO YOU
TRANSFORM HUMAN
BEHAVIOUR?
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WITH CONVICTION.
WITH PURPOSE.
Conviction:
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What the brand believes. What the
brand is passionate about. “We
believe that…
Purpose: Why the brand exists in human
terms; needs to be grounded in the
brand’s core business. “We exist to
….”
We need to put a meaningful human purpose
at the center of our brands.
Not a promise. Not a position. Not a benefit.
Not an attribute.
A Purpose.
Are more powerful things.
They are the ones we always quote, reference,
look to for inspiration. They are on a mission to
do something worthy...to make life better for the
people they serve.
PURPOSE BRANDS
Have conviction.
They know why they exist.
They share their passion.
They attract believers, not consumers.
PURPOSE BRANDS
PURPOSE DRIVEN
CASE STUDIES
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PURPOSE
CONVICTION
We believe in the emotional and
transformational nature of travel.
We exist to help each individual find exactly
what it is they are looking for.
18
FIND YOURS CAMPAIGN: USA
FIND YOURS: TV
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FIND YOURS: DIGITAL
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TRAVEL YOURSELF INTERESTING: UK
21
PURPOSE
CONVICTION
We believe that technology drives the
convergence of people and their world
We exist to use technology to uplift the lives
of Filipinos
23
PURPOSE
CONVICTION
We believe in invention over convention
We exist to pioneer beering
SUPER IN. SUPER OUT.
25
HAHN PIONEERING COMMUNITY
26
HAHN BEER ORDERING APP
27
PURPOSE
CONVICTION
We believe that every moment is an
opportunity to make life more interesting.
We exist to accelerate discoveries and
possibilities.
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S-DRIVE: SAFE DRIVING
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S-DRIVE: PRINT
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S-DRIVE: EXPERIENTIAL
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S-DRIVE: RADIO
PURPOSE
CONVICTION
We believe vehicle safety should be
designed around the individual.
We exist to make safety our priority.
HAMSTER
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TECHNICIAN
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PURPOSE
CONVICTION
We believe in the endless possibility of
human potential
We exist to inspire and develop the builders
of tomorrow
Lego: Let’s Build
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LEGO: IMAGINE OOH
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LEGO: EXPERIENTIAL
39
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PURPOS
E
PRODUCT INNOVATION
MARKETING INNOVATION
COMMUNICATIONS INNOVATION
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CULTURAL
FUELS
ATTRACTION
DESIRE
MEANING
BEHAVIOUR
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Observable behaviours affecting how people
perceive, consume and talk about brands
What are cultural fuels?
Fuels affect the context in which brands
operate
Regardless of category, brands
are affected by the Big 6.
43
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FUELS ARE PART OF THE FOUNDATION
45
CULTURAL
FUELSBRAND
PURPOSE
CULTURAL
FUELSBRAND
PURPOSE
PURPOSESFUL
WORK
46
DOES IT HAVE AN IMPACT?
DOES IT CHANGE BEHAVIOUR?
PURPOSEFUL WORK MARKETPLACE RESULTS
Has Purpose
Lacks Purpose
client
PricelineGeico
clientMini Cooper
client Kohler
client
Playstation
client
Droid
iPhone
Adidas
Nike
Budweiser
Tide
client
Mountain Dew
Duracell
client
Pantene
Earth’s Best
Gerber
Method
Degree
Seventh Gen.
Yoplait
client
Pringles
MasterCardVisa
AT & T
Sprintclient
Citibank
American client
Home Depot
Lowe’s
Menard’s
KFC client
Kmart
Target
Wal-Mart
Overstock
Bluefly
Hyundai
LG
Viking
client
Moen
PanasonicVizio
client
Xbox
Reebok
Guinness
client
Cheer
Era
Pepsi
Eveready Energizer
Rayovac
Head & Shoulders
Beech-Nut
Formula 409Mr. Clean
Dove
clientGlad
Hefty
Dannon
Stonyfield FarmsAltoids
Mentos
Tic Tacs
Cheerios
DoritosSun Chips
clientProgressive
AmEx
Verizon
B of A
Southwest
Holiday InnWestin
clientOffice Depot
Office Max
Staples
Burger King
Amazon
Ebay
TOMS Shoes
Zappos
ExpediaTravelocity
Has Acts Lacks Acts
Has Purpose
Lacks Purpose
client
PricelineGeico
clientMini Cooper
client Kohler
client
Playstation
client
Droid
iPhone
Adidas
Nike
Budweiser
Tide
client
Mountain Dew
Duracell
client
Pantene
Earth’s Best
Gerber
Method
Degree
Seventh Gen.
Yoplait
client
Pringles
MasterCardVisa
AT & T
Sprintclient
Citibank
American client
Home Depot
Lowe’s
Menard’s
KFC client
Kmart
Target
Wal-Mart
Overstock
Bluefly
Hyundai
LG
Viking
client
Moen
PanasonicVizio
client
Xbox
Reebok
Guinness
client
Cheer
Era
Pepsi
Eveready Energizer
Rayovac
Head & Shoulders
Beech-Nut
Formula 409Mr. Clean
Dove
clientGlad
Hefty
Dannon
Stonyfield FarmsAltoids
Mentos
Tic Tacs
Cheerios
DoritosSun Chips
clientProgressive
AmEx
Verizon
B of A
Southwest
Holiday InnWestin
clientOffice Depot
Office Max
Staples
Burger King
Amazon
Ebay
TOMS Shoes
Zappos
ExpediaTravelocity
Has Acts Lacks Acts
48% have affinity for purpose-only brands
11% exhibit positive brand behavior
58% have affinity for HumanKind brands
23% exhibit positive brand behavior
24% have affinity for ordinary brands
8% exhibit positive brand behavior
42% have affinity for acts-heavy brands
18% exhibit positive brand behavior
PURPOSEFUL WORK MARKETPLACE RESULTS
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2x the affinity
3x the behavioral loyalty
3x the positive momentum
3x the brand share
4x as many “ideal” customer
44x as many social media photos
33x as many social media videos
10x as many Facebook fans
8x more posts mentioning the brand
3x as much search volume
2x as many unique website visitors
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WHO IS YOUR BRAND?
WHAT DO YOU STAND FOR?
WHERE DO YOU FIT IN THE
WORLD?
FINAL THOUGHT
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THANK YOU!