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The impact of vendor-managed inventory on retail logistics Ir. Roel Post – University of Groningen Erasmus 17 May 2017

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The impact of vendor-managed inventory on retail logisticsIr. Roel Post – University of Groningen

Erasmus 17 M

ay 2017

Retail supply chains

Vendor

Vendor

Vendor

Distributioncenter

Store

Store

Store

Process:

The replenishment processRM

IVM

I

RetailerVendor

The replenishment process

For which vendor context can VMI improve supply chain performance?

Mixed results in practiceSuccessesWalmartProcter and gambleElectrolux+ multiple unspecified cases studied

FailuresSparta storesK-mart (partial)

Impact of context factorsStable demand Clarke and Hammond, 1997Niranjan et al., 2012Yang et al., 2003

Unstable demand Disney and Towill, 2003Småros et al., 2003

Conflicting results of VMI

Literature study

Case study

Process opportunities

condition

Organizational opportunities

condition

Methodology Framework

3 components of VMI

Empirical verification and

specification

Results

Research outline

The components of VMI

Information sharing

Decisiontransfer

Inventoryrelocation

The 3 components of VMI

Has better access to information

Can store and combine more information

Can improve forecasting quality

and fit

Information sharing improves Supply Chain performance through uncertainty reduction only if the vendor:

Information sharing

Transferring all replenishment decisions to the vendor improves SC performance only if the vendor:

Can remove constraints

Increase the updating frequency

Improve the quality of

inventory rules

Decision transfer

Enabling the vendor to move inventory to the retailer’s facility improves operational performance, only if the vendor:

Is able to move inventory down the supply chain

Can operate remote inventory

Prevents errors down the supply chain

Inventory relocation

VMI framework

Process opportunity

Organization opportunity

Decisiontransfer

Informationsharing

Stock relocation

VMI framework

VMI GAINS

Risk ofperformance

decrease

Organizational mismatch

(unseized potential)

Process mismatch

(disappointment)

Positive

None Large

Negative

Proc

ess o

ppor

tuni

ties

Do th

e ad

vant

ages

of V

MI a

pply

on

the

repl

enish

men

t pro

cess

?

Organizational opportunitiesCan the vendor organization realize opportunities that the buyer could not?

VMI framework

Process and demand uncertainty

ProcessOpportunities

Trivial situations/Dedicated chains

Complexity too high to operate

Uncertainty reduced/Constraints removed

Process opportunity

Vendor organization size and relation importance

OrganizationOpportunity

Already optimized

Vendor lacks expertise/Retailer moresuited

Vendor can improve monitoring and methods

Organization opportunity

Process opportunity

Organization opportunity

Decisiontransfer

Informationsharing

Stock relocation

Applying the framework

Process opportunity

Organization opportunity

Decisiontransfer

Informationsharing

Stock relocation

++

+

_

++ _

__

Applying the framework

VMI GAINS

Risk ofperformance

decrease

Organizational mismatch

(unseized potential)

Process mismatch

(disappointment)

Positive

None Large

Negative

Proc

ess o

ppor

tuni

ties

Do th

e ad

vant

ages

of V

MI a

pply

on

the

repl

enish

men

t pro

cess

?

Organizational opportunitiesCan the vendor organization realize opportunities that the buyer could not?

Applying the framework

We can only understand impact of VMI if we examine the separate components

(Trust in) stable flows in the supply chain are crucial for VMI success

Conclusion

Thank you for your attention

[email protected]