the impact of the net on lawyer-client relationships

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The Impact of the Net on Lawyer-Client Relationships Martin Ertl & Zak Greant // Davis LLP // 2009-10-22

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A lawyer’s introduction to using the net for client relationships and business development. Presented to Davis LLP, a national Canadian law firm.

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Page 1: The Impact of the Net on Lawyer-Client Relationships

The Impact of the Net on Lawyer-Client RelationshipsMartin Ertl & Zak Greant // Davis LLP // 2009-10-22

Page 2: The Impact of the Net on Lawyer-Client Relationships

Martin ErtlLawyer (formerly at Davis)

EntrepreneurCo-founder of Navarik

Co-Founder of LexPublica<[email protected]>

Page 3: The Impact of the Net on Lawyer-Client Relationships

Zak GreantElectronic Frontier Strategist

EntrepreneurMozilla, MySQL, Open Source Initiative

Co-Founder, LexPublica<[email protected]>

Page 4: The Impact of the Net on Lawyer-Client Relationships
Page 5: The Impact of the Net on Lawyer-Client Relationships

Scale: Number of people reached per unit of cost

Book

Page 6: The Impact of the Net on Lawyer-Client Relationships

Newspaper (~10x)

Page 7: The Impact of the Net on Lawyer-Client Relationships

TV (~100x)

Page 8: The Impact of the Net on Lawyer-Client Relationships

Radio(~1000x)

Page 9: The Impact of the Net on Lawyer-Client Relationships

Net (~1 000 000 x)

Page 10: The Impact of the Net on Lawyer-Client Relationships

… and they can all talk to each other for $0

Page 11: The Impact of the Net on Lawyer-Client Relationships
Page 12: The Impact of the Net on Lawyer-Client Relationships

attention is scarce

Page 13: The Impact of the Net on Lawyer-Client Relationships

engaging on the net

Page 14: The Impact of the Net on Lawyer-Client Relationships

Offline OnlineCorporate profile, business card LinkedInOffice water cooler, cocktail party TwitterCoffee with friend FacebookReading a law magazine RSSWriting articles & books. Peer review BloggingPresent at a CLE seminar YouTubeInitial meeting with client Skype

Page 15: The Impact of the Net on Lawyer-Client Relationships

engage now

Page 16: The Impact of the Net on Lawyer-Client Relationships

The Great Wave off KanagawaKatsushika Hokusai (woodblock print, 1832)

http://en.wikipedia.org/wiki/The_Great_Wave_off_Kanagawa