the impact of stress on your business bottom line
DESCRIPTION
Stress. We all feel it. In today’s over-scheduled workday, stress sneaks up on us and then delivers a one two punch to our productivity and job performance. In this presentation Dr. Daniel Crosby, President of IncBlot, will help you better understand how stress impacts job performance and what you can do about it. We will define stress and why today’s work environment intensifies our stress quotient. We will look at how stress affects worker retention, motivation, creativity and leadership. We will review the effect stress has to your bottom line and look at ways to calculate the dollar impact. This presentation will help define stress and build stress management plans that best fits your business culture so you can reduce the negative impact of stress in your company.TRANSCRIPT
What is Stress (and Why Does It Matter?)
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Presented by:
Dr. Daniel CrosbyPresident of IncBlot
For More From Dr. Daniel Crosby, visit:MonsterThinking.com
Hello!
Dr. Daniel Crosby
President, IncBlot
www.incblot.org
Organizational Psychologist = Business Shrink
Select, Perfect, Persuade
Need a new head shot
“Discovering” Stress
First coined by Hans Selye in the 1930’s
Thought he’d discovered a new hormone
The process was the problem
Met with skepticism
WHAT IS STRESS?
Specific response by the body to a stimulus, such as fear or pain,
that disturbs or interferes with the normal physiological equilibrium
of an organism.
“If you are a normal mammal, stress is the three minutes of screaming terror on the savannah, after which either it’s over with or you’re over with”.- Dr. Sapolsky
Advertising has us chasing cars and clothes, working jobs we hate so we can buy (things) we don't need.
We're the middle children of history, man. No purpose or place.
We have no Great War. No Great Depression. Our Great War's a spiritual war... our Great Depression is our lives.
We've all been raised on television to believe that one day we'd all be millionaires, and movie gods, and rock stars.
But we won't. And we're slowly learning that fact. And we're very, very (upset).
Stress and Modernity
?
Social
Physical
Many professionals have secured their basic physical needs but wrestle with more enduring, ethereal needs such as belonging and meaning.
Anatomy of Burnout
Alarm Resistance Exhaustion
(TRICK QUESTION)
Is Stress Good Or Bad?
Good Stress?
Eustress Distress
Stress and Performance
Having too much stress ends in results that are identical to being lazy or bored (and isn’t nearly as fun).
Stress and Retention
A survey of 1,626 people showed that over 50% were looking for new jobs that were less stressful – Envisia Learning
People will often flee a good/insecure job for a worse/secure job
“The Devil that you know…”
Stress and Wellness
75% of all visits to a GP are caused or worsened by stress
Imagine the impact on health costs
Consider the impact on absenteeism
Reflect on wellness and engagement
Stress and Wellness
Causes us to store visceral fat
Shown to stunt children’s growth
Increases risk of CV disease
Intensifies symptoms of diseases with autoimmune components (e.g., arthritis)
Root cause of much anxiety and depression
Implicated in hypertension, ED, infertility, colds, and insomnia
Stress and Smarts
Studies show that we lose IQ and EQ points when under stress
When we need our smarts most, they are least accessible to us (without proper coping mechanisms)
Stress and Leadership
A Swedish study shows that people who worked for bosses that were poor leaders were more likely to die of a heart attack
The Five Tools and Stress
Leaders must make extra efforts to manage stress to avoid “stress contagion”
Stress and Profitability
Stress-related missed work and underperformance is estimated at 10% of GNP
That’s a whopping 1.47 trillion dollars/year
That’s trillion, with a “T”
Stress and Creativity
On average, our minds can hold seven “chunks” of data
Think about a phone number for an example of “chunkiness”
Worry literally takes up space in our head that crowds out creativity
Stress makes you mean, stupid and dull
In Summary
Stress = Getting out of balance
Can be good and bad
Too much is as bad as too little
Has an enormous, measurable impact on profitability, engagement, retention, leadership, creativity and intelligence
Be prepared to speak to the quantitative impact of stress to get buy-in!
Any Questions?
Ask away!
I’m more approachable than my headshot would suggest.
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www.incblot.org