the ibm events experience - smw chicago 2013
DESCRIPTION
How do you use social media to create interest before the event? How do you create a holistic social experience during the event that supports overall goals? And how do you encourage social conversations to continue even after the event is over?TRANSCRIPT
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Communication goals haven’t changed, but the way we get there has.
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Define your milestones
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Goals:› Build awareness.› Encourage registration and sign up.› Enable/engage influencers to help them
participate and shape the agenda.
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Update your website› Big ugly button› Optimize for search
Email campaigns Banner ads and keywords Polls on Facebook and Twitter Blogging Leveraging related communities Treat bloggers like press
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All roads should point to home*
*your website
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@steve_woz
Goals:› Create community around an event.› Demonstrate expertise around the content.› Professional networking and education.› Support the ways people can connect with
each other.
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Create a social space (we mean this literally)
Capture videos Update your website Daily blog updates, regular
tweet/Facebook posts
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Hashtags posted everywhere Build tweets and social photos into
presentations Publicly display tweets and photos Charging stations Gamification
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Make social media ubiquitous
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Goals:› Continue networking and delivering
education.› Build momentum for the next event.
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Analyze data to figure out what worked Wrap-up blog posts Responding to tweets Turn your website into a resource
center Thank you emails Continuously share videos and photos
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Total volume comparison, by day
10,322 Social mentions– 35% YTY increase– 37% retweet & 59%
unique
Like that Tivoli execs taking a holistic approach - mgt. in context with Analytics, process, patterns, dev/ops, mobile, security. #IBMPulse
Our job as digital communicators is to keep the endless circle of networking moving around the event.
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The best strategies are often the simplest
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Social media serves the purpose of an event but it does something magical.
Social media can make an event live on even after it’s over.
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