the human era
TRANSCRIPT
Group 1MANAORG K46
“FATHER” OF THE “CLASSICAL”
ORGANIZATION ERA
“MOTHER” OF THE “HUMAN”
LEADING ERA
Mary Parker Follett
Frederick Taylor
Emphasized the human, rather than the technical side of management.
“Don’t hug your blueprints.”
Managers should facilitate work.
Organizations as “communities”
Mary Parker Follett
Field of Human Resource Management
Child labor laws and rules to protect workers
Lillian Gibreth
Emphasized leadership and Informal Organization
Organizations were not machines
“Zone of Indifference”
Chester Barnard
Elton Mayo
Fritz Roethlisberger
Workers productivity will increase whenever managers treat them with respect.
Relationships are important in understanding behaviour in organizations.
Managerial actions that will increase employee satisfaction in order to improve productivity
Managers use of social skills to motivate employees
Theory X and Theory Y
Theory X = “Classical” approach to management
Theory Y = Employees potential
Douglas McGregor
“HAWTHORNE EFFECT”
People are more productive when they believe that managers have high expectations of them
SELF-FULFILLING PROPHECIES
People perform better when their managers have high expectations of them
Dyck, B., & Neubert, M. J. (2011). Management. Philippines: Cengage
Learning Asia Pte. Ltd.