VISION VAN

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CLARK COUNTY POLITICAL SNAP SHOTCity, County, State and Federal Political Figures Weigh in on Southwest Washington Priorities and Objectives Page 8 & 9

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CHAMBERNews

THISISSUE’SSPECIALSECTION:

YOUR SALES PITCH

tips & ToolsPG 11

2014 shop localin februarypg 19

holidayluncheon

recappg 23

pg 16 & 17

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Statement of Ownership, Management, andCirculation (required by 39 U.S.C. 3685) ofChamberNews for January of 2014ChamberNews is published six times per year by the GreaterVancouver Chamber of Commerce. Annual subscriptionprice: $25. Publisher: Greater Vancouver Chamber ofCommerce; Editor: Chandra Chase, Greater VancouverChamber of Commerce, 1101 Broadway, Suite 100,Vancouver, Clark County, WA 98660-3319. Owner: GreaterVancouver Chamber of Commerce, 1101 Broadway, Suite100, Vancouver, Clark County, WA 98660-3319. Knownbondholders, mortgagees, and other security holders owningor holding 1 percent or more of the total amount ofbonds, mortgages, or other securities: None. The purpose,function, and nonprofit status of this organization and theexempt status for federal income tax purposes have notchanged during the preceding 12 months. The extent andnature of circulation is Greater Vancouver Chamber of commercemembers and local businesses. The average numberof copies of each issue during the preceding 12 months are: 1400a. Total Number of Copies Printed: 1400. b. Paid and/orRequested Circulation: (1) Mailed Outside-County PaidSubscriptions States on PS Form 3541: 26; (2) MailedIn-County Paid Subscriptions Stated on PS Form 3541: 483;(3) Paid Distribution Outside the Mails Including SalesThrough Dealers and Carrier, Street Vendors, Counter Sales,and Other Paid Distribution Outside USPS: none; PaidDistribution by Other Classes of Mail Through the USPS:None. c. Total Paid Distribution: 990. d. Free or NominalRate Distribution: (1) Free or Nominal Rate Outside-CountyCopies includes on PS Form 3541: None; (2) Free orNominal Rate In-County Copies includes on PS Form 3541:None; (3) Free or Nominal Rate Copies Mailed at OtherClasses Through the USPS: None; (4) Free or Nominal RateDistribution Outside the Mail: 350. e. Total Free or NominalRate Distribution: 350. f. Total Distribution: 1400. g. Copiesnot Distributed: 50. h. Total: 1400. Percent Paid: 77.5. The actual number of copies of a single issue published nearestto the filing date (January 2014) are: a. TotalNumber of Copies Printed: 1400. b. Paid and/or RequestedCirculation: (1) Mailed Outside-County Paid SubscriptionsStates on PS Form 3541: 43; (2) Mailed In-County PaidSubscriptions Stated on PS Form 3541: 805; (3) PaidDistribution Outside the Mails Including Sales ThroughDealers and Carrier, Street Vendors, Counter Sales, andOther Paid Distribution Outside USPS: None; PaidDistribution by Other Classes of Mail Through the USPS:None. c. Total Paid Distribution: 990. d. Free or NominalRate Distribution: (1) Free or Nominal Rate Outside-CountyCopies includes on PS Form 3541: None; (2) Free orNominal Rate In-County Copies includes on PS Form 3541:None; (3) Free or Nominal Rate Copies Mailed at OtherClasses Through the USPS: None; (4) Free or Nominal RateDistribution Outside the Mail: 322. e. Total Free or NominalRate Distribution: 322. f. Total Distribution: 1,170. g. Copiesnot Distributed: 30. h. Total: 1,200. Percent Paid: 72.5.I certify that this statement of ownership is correct and complete.Chandra Chase • ChamberNews EditorCommunications Director

THE GREATER VANCOUVERCHAMBER OF COMMERCE

OFFICERSChair: Don Russo, Schwabe, Williamson & WyattChair Elect: Eric Sawyer, BBSI Preferred PayrollVice Chair: Eric Olmsted, On Line Support, Inc. Secretary – Treasurer: Winston Asai, Columbia MachineImmediate Past Chair: Kristy Weaver, Pacific Continental Bank BOARD OF DIRECTORSJonathan Avery, Legacy Salmon Creek Medical CenterJody Campbell, The ColumbianTodd Coleman, Port of Vancouver John Deeder, Evergreen Public SchoolsTamara Fuller, NAI Norris, Beggs & SimpsonDave Horowitz, Windermere Real EstateElie Kassab, Prestige DevelopmentWayne Nelson, Clark Public UtilitiesWilliam Pritchard, Pritchard OrthodonticsRhona Sen Hoss, Vancouver School Foundation Keith Wallace, Frumenti, Lander & Wallace, P.S.Jeff Woodside, Nutter Corporation Tim Schauer, MacKay Sposito Ben Hoskins, 1-800-GOT-JUNK Dan Monaghan, Perkins & Co.

CHAMBER STAFF Kelly Parker, President/CEO 360-567-1050 kparker@vancouverusa.com

Darcy Altizer, Vice President, Member Services360-567-1051 daltizer@vancouverusa.com

Susie Bauder, Events Director360-567-1093 sbauder@vancouverusa.com

Matt Hoffstetter, Sales Director360-567-1058 mhoffstetter@vancouverusa.com

Teresa Lawwill, Community Relations Director360-567-1090 tlawwill@vancouverusa.com  Chandra Chase, Communications Director 360-567-1056 cchase@vancouverusa.com 

1101 Broadway, Suite 100 Vancouver, WA 98660360-694-2588yourchamber@vancouverusa.comwww.vancouverusa.comfacebook.com/yourchambertwitter.com/vanchamberpinterest.com/gvccvancouver

ChamberNews (USPS 008786) is published bi-monthly by the Vancouver Chamber of Commerce, 1101 Broadway, Suite 100, Vancouver, WA 98660. Tel. 360-694-2588, Fax 360-693-8279. ChamberNews annual sub-scription is $25. Periodicals postage paid in Vancouver, WA.Postmaster: Send all address changes to ChamberNews, 1101 Broadway, Suite 100, Vancouver, WA 98660.This publication is dedicated to providing Chamber busi-ness news, educating the reader, and providing critical com-mentary.

Volume 42 • Number 8

2014 JANUARY / FEBRUARY EDITION SPECIAL SECTION: YOUR SALES PITCH

This Issue’s Contents

Features:

8-9 Local PoliticsSnap Shot

11-14 Special Section: Your Sales Pitch

19 Shop Local Vendor Spaces Open

In All Issues: 4 Top Five evenTs, 5 WhaT’s neW, 19 ReneWals, 22-23 Ribbon CuTTings and neW MeMbeRs, 24 evenTs CalendaR

academyawards

the

broadcast

academyawardsthe

tonighttonight

broadcast

On The Cover:

PAGE 16Vancouver Goes

Hollywood on March 2nd 2014 will bring the Who’s Who of Vancou-

ver to the Red Carpet for the official Oscar viewing party. Go all out in roar-

ing twenties attire for “It’s Great... It’s Gatsby”

themed event!

Local Politics:

PAGE 8The GVCC invited local, county, and statewide

political figures and entities to weigh-in on

Southwest Washington. Do not miss this special focus section that show-cases a snapshot of the political environment of

Clark County.

Pictured: A glimpse of the December Legislative Outlook

breakfast event.

Luncheon Recap:

PAGE 23In December the GVCC

hosted the Holiday Heroes Luncheon event. We honored the Ambas-sador of the Year; as well as hosted a Teddy Bear Toy Drive for the Van-couver Fire Fighters.

Pictured: Shannon Decker of Columbia Credit Union (Presenting Sponsor) with

Darcy Altizer the GVCC’s VP, Member Services.

THIS MAGAZINE IS PRINTED BY:ADCO PRINTING &

GRAPHICS355 GRAND BLVD

VANCOUVER, WA 98661

FIVE NOTABLE UPCOMING EVENTSTAKE NOTICE

1.15.14THE RESOURCE NETWORKThis workshop event features business ex-pert Laura Hall of Hall Mediation Services. Her topic is “New Year! New tools!” and will explore the biology of conflict, discover our conflict styles and fill our tool boxes with the skills and resources to build stronger busi-ness and personal relationships in 2014. $5/Member, hosted at the ESD #112 (behind Goodwill off Fourth Plain) from 7:30-9am.

This event is hosted by the GVCC.

2.11.14SHOP LOCAL BUSINESS SHOWCASE & BAHPlease join the GVCC for the 2014 “Shop Local Business Show-case,” which doubles as a Business After Hours Networking event. There will be appetiz-ers, cocktail tables and no-host bar networking zone in the middle of all the local vendors who will be offering giveaways, games, and prizes. Enjoy a great evening and make lo-cal connections. Entry includes a raffle ticket to win a 50 inch televi-sion!

This event is sponsored by Riverview Community Bank.

06.12.14THE GVCC’S GOLF TOURNAMENTIt’s never too early to plan your involve-ment with the best golf tournament in Southwest Washing-ton! Last year we sold out weeks before the event. Every sponsor-ship level was booked and we sold out of hole sponsorships in record time. This is a GREAT way to reach the ‘decision makers’ in Clark County! The 2014 theme is “Golf’s a Circus!” Email Teresa Lawwill for sponsor-ship info at tlawwill@vancouverusa.com

This event is sponsored by Columbia State Bank.

1.23.14ECONOMIC FORECAST BREAKFASTPlease join The Co-lumbian and attend the 2014 Economic Forecast Breakfast: Turning promise into prosperity. Four overall themes will be touched upon: new markets, innovation, education and local business. Keynote speakers are accompanied by four break session panel discussions lead by: the CREDC, GVCC, Clark College and Portland Seed Fund. $50/per-son; Call Community Partnerships for more info at (360) 735-4466.

This event is sponsored by RiverviewCommunity Bank.

upcomingBusiness

After Hours

MAR APRIL MAY JUNE JULY AUGUST SEPT OCT NOV

Contact the GVCC’s Events Director, Susie Bauder at 567-1093 for the details on hosting a Business After Hours!

03.02.14VANCOUVER GOES HOLLYWOODLast year the GVCC launched a brand new event: Vancouver Goes Hollywood. Vancou-ver’s best graced the red carpet and were interviewed by local fashion celebri-ties. Then, they were treated to entertain-ment, drinks and din-ner while watching the Oscars (streaming live) on Kiggins Theatre’s big screen. Sponsor-ship opportunities are currently available and going fast. The 2014 event theme is: “Its Great... Its Gatsby!”

This event is sponsored by Pacific Continental Bank.

opEN

opEN

opEN

opEN

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Visit www.VancouverUSA.com for more info VISION VANCOUVER Magazine 5

In January the GVCC welcomed a new gov-ernment contracting counselor to the

team: Carroll Bernard. He will serve as the Southwest Washington Procurement Technical Assistance Center (PTAC) representative. Bernard’s back-ground includes 12 years experience of progressive acquisition and contracting experience; and work as a business development special-ist through the US Small Business Administration. As a Procurement Counselor & Instructor at the Oregon Government

What’s

NewContracting Assistance program he counseled, educated and trained busi-nesses seek-ing to do busi-ness with the govern-ment. He has designed, developed and instructed many government con-tracting classes through a classroom environment and via online webinars.

“We are very excit-ed to add Carroll to the GVCC Team. He comes with a wealth of knowl-edge in the govern-ment contracting

arena,” said GVCC CEO/President, Kelly Parker.

Chamber Welcomes a New PTAC Government Contracting Counselor

Riverview Community Bank signs on as

Presenting Sponsor

On Tuesday, February 11th the GVCC, in partnership with

Riverview Community Bank will take over the Red Lion Inn at the Quay

events room for the “2014 Shop Local Business Showcase,” from 5-7pm. It will also serve as the Chamber’s February Business After Hours Networking event and offer heavy appetizers, a cocktail area with a no-host bar and entry that includes a raffle ticket to win a 50’’ LG flat screen television. Vendors are local retail, services and sales related businesses often offering games, prizes and giveaways at each individual booth. This is a great opportunity to connect with local businesses and grow your member-to-member referral pool. Vendor opportunities are available, please contact GVCC Events Director Susie Bauder at sbauder@vancouverusa.com.

On Friday, December 6th the Greater Vancouver Chamber of Commerce named Paul Dicker the “2013 Ambassador of the Year. ” He was presented with the Hornberger Award at the Heathman Lodge in front of a sold out crowd at the Annual Holiday Heroes Luncheon event. Dicker is the Coordinator for the Employee Corporate Benefits Program at Dick Hannah Dealerships and was selected by his ambassador peers based on his involvement, longevi-ty of service and participation at

Ambassador of the Year Named, Plus New Award Presented on December 6th

events, among other criteria. A new GVCC Ambassador award was also presented to Jamie Birkeland of Riverview Community Bank and Dave Jacobus of Jacobus Carstar. All Ambassadors that begun service start-ing in 2012-2013 to present were eligi-ble for the award.

Birkeland and Jacobus tied in the first ever vote from their ambassador peers. Darcy Altizer, the GVCC’s VP, Member Services presented these awards.

PAUL DICKERDICK HANNAH DEALERSHIPS

DAVE JACOBUS JACOBUS CARSTAR

JAMIE BIRKELAND RIVERVIEW

COMMUNITY BANK

Carroll Bernard

PAUL DICKERAt the podium speaking after receiving

the Hornberger Award for being the 2013 ambassador of the year.

January/February 2014 Edition www.facebook.com/yourchamber6

ERIC OLMSTED, Online Support

Significant Time Will Be Invested in the Three R’s: Rail, Roads and RulesFROM THE PAC CHAIR

The Washington Legislature goes into session this month and will consider a transportation roads project. Earlier proposals included two important but small projects from Ridge-field and Battle Ground. They total ap-proximately $7 million. But the entire package is estimated at $12 billion. That’s a lot of projects for the Puget Sound. The Chamber will strongly advocate that additional SW Washington projects be included in any roads package to help in-vest in our infrastructure and attract new businesses. We already have many of the qualities businesses are looking for: good tax structure, great schools, afford-

GVCC Tier Member Highlight - Columbia Credit Union Teresa Lawwill, GVCC Community Relations DirectorI am proud to start off the New Year by spotlighting Columbia Credit Union. Did you Know that nearly one in three Clark County families belongs to Columbia Credit Union? Also, CCU was the Chamber’s in-

augural presenting sponsor for our new “Get Out On... Small Business Sat-urday” program -AND- they were on the ground on Small Business Saturday (11/30/13) with the CCU elves, “Making Life Better” at two member business

locations: Latte Da Coffee and Kiggins Theatre. They also closed out the year as the presenting sponsor for this year’s Holiday Heroes Luncheon; where we helped the Vancouver Fire Fighters with a stuffed animal toy drive and honored our Chamber Am-bassadors. Thank you Columbia Credit Union for your support to the chamber, our members and to our community.

CHAMBER NEWS AND UPDATES

TOP

Chamber

Supporters

CHAIRMAN’S CIRCLEPacific Continental Bank SEH America, Inc.Legacy Salmon Creek Medical CenterSterling BankRiverview Community Bank

INVESTOR MEMBERS

ThankYou

EVENT SPONSORSBUSINESS AFTER HOURS FEB OPEN MARCH OPENAPRIL THE YMCA

SIGNATURE EVENTSSHOP LOCAL BUSINESS SHOWCASERIVERVIEW COMMUNITY BANK

VANCOUVER GOES HOLLYWOOD PACIFIC CONTINENTAL BANK

THE GOLF TOURNAMENTCOLUMBIA BANK

PRESIDENT’S CIRCLEColumbia Machine, Inc. iQ Credit UnionBurgerville – Holland, Inc. Kaiser PermanentePeaceHealth Southwest Medical CenterChevron USAComcast Business ClassBNSF RailwayColumbia Credit UnionOnline SupportColumbia State Bank

The Columbia Credit Union “Making Life Better” Mo-

ments Team is with Kelly Love Parker GVCC CEO (far right) at The Kiggins

Theatre on “Small

Business Sat-urday” at their Free Holiday

Movie.

able house, and quality of life. It’s critical we provide adequate roads to keep freight and people moving. Also critically important is our growing needs along the rail lines in Clark County. The Chamber will partner with CREDC and ICC to advocate for improve-ments to the railroad crossings. Most crossings are called “at-grade crossings” the trains and the cars are at the same grade and share the space. As the rail-roads increase capacity on the rail-lines, it becomes a critical safety issue that we separate the cars from the trains at cross-ings. There will be some state and possibly federal money to begin work on what will be a long term project in our community. That brings us to the third “R” in the chamber’s legislative priorities; rules.Our local businesses interested in build-

ing new projects are facing an uphill climb given a se-ries of new rules recently imposed by the State De-partment of Ecology with additional rules being writ-ten as we speak. Business groups in Southwest Wash-ington have strong support from our legislators that we

need to ensure environ-mental protections with-out squelching good de-velopment projects that will provide jobs and help grow the economy. Ours will be a strong voice in Olympia. On the local front, we plan to keep you up to date on the free-holder county charter process now under-way. We’ll bring you information to help you decide whether our form of govern-ment needs to be modified. We’ll work with Clark County on a new permit stream-lining initiative that will shorten the time it takes to move into an existing space. Finally in 2014, we’ll have the opportunity to work with our newly elected leaders in the City of Vancouver and we’ll provide you opportunities to hear from legislative candidates who will be running in 2014. Along the way, there will be is-sues or projects that come up that impact business. As the lead business voice in SW Washington, we are ready to work with you, advocate for you and make your voice is heard.

BY KELLY PARKERGVCC CEO/PRESIDENT

The Columbian’s 2014 Economic Forecast will provide you and your business valuable tools to maximize growth in the coming year. The

event titled “Turning Promise into Prosperity” will be held Thursday January 23rd at the Vancouver Hil-ton. It begins with breakfast at 7:30am and expert perspectives on business and economic trends. As part of the break out panel dis-cussions, you’ll have a chance to hear from business leaders about how they’re maximizing their op-portunities and off-setting risks. The Greater Vancouver Chamber of Commerce is once again a strong partner in the event. I will be leading the breakout ses-sion “Building Local Business.” We think you’ll find opportunities to network and connect with your colleagues as well share informa-tion about how, we as the business

Columbian’s Economic Forecast Event Will Highlight Key Topics FROM THE GVCC CEO/PRESIDENT

Membership Leads & Connections Will Improve with Focus Alex McMillan, Optimal Living 365

“Energy goes where attention flows,” is one of my favorite tips. This is often an overlooked con-cept, but one that affects the quality of your work and connections. If your attention is intermittent and divided, then so is your energy; bad energy ef-fects your business persona and success. Stop being a “Check-in Addict” and turn off the constant buzz-ing/beeping in your pocket or that pop-up on your screen on your computer; its saying to the people around you that they are less important. Anything that begs “Check me now or else...” is a productivity killer, turn notifications off. Another important tip is to simply ‘act.’ It’s my “proven opinion” that most people are too busy having meetings, and having meetings about meetings; and then re-assessing, with no good-old action taking place. Action comes last too often and it seems to be performed by the few instead of the many. It goes like this: I’m thinking... I’m thinking... I’m thinking... and now I’m planning... I’m planning... I’m.... WE’RE MISSING THE ACTION! One way to en-sure failure is to be idle. You’ve got to take that leap

and dig deep to succeed in this busi-ness environment. Collecting friends and business peers in the Vancouver Chamber is a great way to make sure you leap with a safety net, but you’ve got to jump.

community, are building our com-panies and the economy. The panel discussions fo-cus on the following subjects: • Exploring New Markets• Innovation and Imagination• Building Local Markets

For the first time we’ll open the discussion to our next generation of business leaders to hear the youth perspective on building a great economy. We encourage you to in-vest the time on January 23rd for the Columbian Economic Forecast and join us!

See page ten for a full page advertisement on this event.

columbian.com

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Take a look at the new columbian.com

You’ll like what you see!

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The City of Vancouver’s Ongoing Progress & ProjectsTimothy D. Leavitt, Vancouver Mayor By working closely with commu-nity and business partners, neigh-bors and volunteers, the City con-tinues to navigate strong currents of change, with progress in several key areas:

• Addressing the future of Fire and EMS servic-es and emergency facilities.

• Strategic planning for the future of policing • Addressing the City’s long-term street funding

needs.• Addressing the future of parks and recreation

services.• Applying lean and business re-engineering

principles to help ensure effective, efficient services.

Recent accomplishments include:• New Police Chief and Parks and Recre-

ation Director hired.• A test pilot of our Fire Department’s SUV

response completed, acting on recom-mendations of the 2013 community re-source team.

• Vancouver sought and received a state Innovative Partnership Zone designa-tion with Camas for digital technology growth, which will help us build “knowl-edge based” jobs and businesses.

• Contracted for an independent review of our Police Department; recommen-dations were endorsed by a community task force.

• Reconnecting downtown Vancouver to

LOCAL POLITICAL SNAP SHOT

CITY LEVEL

the Columbia River by constructing new access streets, and obtaining plans and permits for the future waterfront park.

• The City applied for, and received des-ignation of Esther Short Park as a Great Public Space in America.

The City of Vancouver provides core community services that touch your life and business in many ways, including public safe-ty, water, sewer, streets, recycling, parks and recreation, economic development, devel-opment review and easy permitting. Please join the City, the Chamber, local non-profits, elected officials and businesses in helping to make Vancouver a better place. For more in-formation, please visit our website at: www.cityofvancouver.us.

COUTY LEVEL

Clark County Broadens Business Support and ExpandsThe Board of Clark County Commissioners: Tom Mielke, David Madore & Steve Stuart New, expanding and re-locating businesses got a greater helping hand from Clark County this year when the Board of Coun-ty Commissioners approved tem-porarily expanding existing fee waivers to cover building, devel-opment, engineering review and traffic impact fees and broaden their applicability. Projects were eligible in June. Since then, the waivers, the improving economy and word-of-mouth success sto-ries have boosted construction in Clark County. To meet demand and ensure quality customer service,

Community Development is hiring. Adding three building safety inspec-tors, three plans examiners, two permit technicians and an office as-sistant will help keep projects and applications moving in a timely man-ner. To enhance building inspection, the county will offer evening and Sat-urday hours. And for the first time in seven years, Permit Center hours will be extended until 3 p.m. each busi-ness day after the permit techs are trained. Improved customer service also is at the heart of the Permit Center remodel in the Public Service Center. Instead of talking with staff

STATE LEVELTransportation Infrastructure is Vital to Business Success

Annette Cleveland, State Senator It is my great privilege to serve as your state senator from the 49th Legislative District. As your senator it is my strong desire to ensure that our community re-mains one of opportunity for all. I believe we must support the

pillars of a healthy community; quality educa-tion; quality family-wage jobs; and quality health care. These pillars require the solid foundation of a strong middle class. Small businesses are key in creating a strong middle class, and help lay the foundation for a healthy community.

Investment in transportation infra-structure is the single most effective means of spurring additional economic growth in our community and remains a top priority. It is critical for business, and it is necessary for our community in order to keep moving forward. I am committed to working with my colleagues to ensure that Clark County projects are in-cluded in any transportation package that is considered by the Legislature. Redevelopment of the waterfront at the old Boise Cascade Mill is another pri-ority for our district. This effort would be the

largest redevelopment project in the history of Southwest Washington and would bring new opportunities for businesses, housing and recreational activities for generations to come when connected to our growing down-town core.

I am proud to serve you, our community and Clark County. I encourage you to call, e-mail or visit me in Olympia — your views help me represent you. I know that together we can help create a bright future with opportuni-ties for everyone to succeed.

across a counter, customers will sit down with staff at a table. Depend-ing on a project’s complexity, cus-tomers could meet with one staff member or a team of experts in a more comfortable space. The county also contin-ues to offer a faster, easier permit process for businesses that want to make minor tenant improvements to expand or move to new quarters. The county revised its permit pro-cess with guidance from the Greater Vancouver Chamber of Commerce last year, streamlining and simplify-ing steps for numerous businesses. The county is seeing an unusual

amount of building activity late this year, which could be indicative of an increased number of projects being ready when construction season comes around next year. Also in 2013, the county paid $25 million to private contrac-tors who built or upgraded roads, bridges, sidewalks, traffic signals and stormwater facilities. This spending not only infuses money into the local economy, but also builds essential infrastructure that improves safety, eases congestion, enhances freight mobility and sup-ports job creation and long-term economic expansion.

Visit www.VancouverUSA.com for more info VISION VANCOUVER Magazine 9

FEDERAL LEVEL

Vancouver Chamber of Commerce MagazineMay/June 2013 • 1/3 Page 4C • 5” wide X 4.5” tall

360-695-3204therightbank.com

Pacific Continental Bank. Focused on business. Passionate about community.

At Pacific Continental Bank, we’re changing the rules of the game. We know that helping a business succeed takes more than just a loan. Building healthy communities is just as important. We believe that if the community is strong, the assistance we provide will only make our local businesses stronger. Who says we can’t be more than a bank?

PORTLAND / VANCOUVEREUGENE / SPRINGFIELDSEATTLE / BELLEVUE / TACOMA

PAC-076_Vancouver_Chamber_5x4.5_May-June.indd 1 3/22/13 5:28 PM

Small Business Focus, Leading Job Creators

Jaime Herrera Beutler, Congresswoman In Southwest Washington and across the US, small businesses create nearly three out of every four new jobs. It’s our

challenge in Congress to ensure this engine of job creation keeps running. Too often, federal rules, a complex tax system and overly-bur-densome processes get in the way of small business and their ability to innovate, grow and hire. My number one priority is getting our region back to work, so I’m particularly focused on the health of our small businesses. As a member of the US House Small Business Committee, identifying those specific regulatory or finan-cial hurdles is our first task. While small business anxiety and unem-ployment are still too high, I’m proud that we’ve managed to cut through the clutter in Congress to advance bipartisan solutions that

can ease some of the burdens on small businesses. As an example, my bill -- the “Small Business Opportuni-ties Act” -- streamlines contracting processes for thousands of small businesses across the country and more than 900 in Southwest Washington alone. This bill earned strong bipartisan support and was signed into law late last year. As small businesses seek to navigate the federal health care law, tax code, and interactions with federal agencies, I’m constantly pursuing commonsense solutions that will clear some of their biggest hurdles. Do you run a small busi-ness and have questions, concerns or ideas regarding a federal rule or agency that impacts your opera-tions? Let me know! Please visit my website at jaimehb.house.gov.

On Wednesday, December 11th the Greater Vancouver Chamber of Commerce, Columbia River Eco-nomic Development Council and Identity Clark County joined forces to host the “2014 Legislative Outlook Breakfast” at the Hilton. State Senators and Representatives participat-ed in panel discussion moderated by Mike Bomar, new President of the CREDC. They also answered questions posed by business leaders from the floor. Also at this event the GVCC, CREDC and ICC unveiled their 2014 Shared Legislative Priorities docu-ment. This event was sponsored by MacKay Sposito.

Legislative Outlook Breakfast

LEADERSHIP COMMITTED TO ECONOMIC ACTION

Presented by

2014 Breakout Session PanelsPANEL 1 PANEL 2 PANEL 3 PANEL 4

ModeratorRichard Biggs,Atlantric, LLC

ModeratorAngela Jackson,Portland Seed Fund

ModeratorKelly Parker,Greater Vancouver Chamber of Commerce

ModeratorRobert Knight,Clark College

Alisa Pyszka,Greater Portland, Inc.

Ken Hood,Cisco

Mike Bomar,Columbia River Economic Development

Shavey Winters,WSU Vancouver student

Todd Coleman,Port of Vancouver

Leonard Felix,CID Bio-Science

Lisa Dow,Columbia Bank

Ryan Rutledge,Clark College student

Tim Schauer,MacKay Sposito

Bill Huseby,Sigma Design

R. Tom Smith,Columbia Pacifi c Commercial Properties

Donnie Rhoads,Vancouver Public Schools student

Schuyler Hoss,Gov. Inslee’s Regional Representative to SW Washington

Ken Levy,4-Tell

Carol Curtis,Windermere/Stellar Real Estate

Waverley He,Evergreen Public Schools student

EVENT SPONSORS:PRESENTED BY: IN-KIND SUPPORT:

NEW MARKETS I INNOVATION I EDUCATION I LOCAL BUSINESS

January 23, 2014 The Hilton Vancouver 7am-11am

Betsy HenningPresident of AHA!

Panel Moderator

Rick GoodeCEO

Columbia Machine Inc.

Scott BaileyRegional Economist

Washington State Employment Security Department

Jon RobertsPrincipal

TIP Strategies

www.columbian.com

EXPLORING NEW MARKETS INNOVATION & IMAGINATION BUILDING LOCAL BUSINESS VOICES OF OUR YOUTH

RESERVED SEATING: $50 per person or $500 for table of 10. Includes sit down breakfast and attendance to two breakout sessions. Must register by January 22nd to reserve your seat.REGISTER: Online at www.columbian.com/economicforecast or by calling Community Partnerships 360-735-4466.

STUDENT PROGRAM: FREE for fi rst 50 High School or College Students who register. Sponsored by Berger ABAM. Educators, call today to register fi ve or more students for free. Offer valid for fi rst 50 students/teachers who register; thereafter a special student rate of $30 applies. Students must be currently enrolled. Must register by phone only. Teachers registering 5 students are free.

2014 JAN/FEB SPECIAL SECTION YOUR SALES PITCHREMOVABLE FOUR-PAGE PULLOUT

Member Experts Weigh in on Sales Tips & Strategies

Key Principles For a Successful Sales CareerSTRATEGY YOUR SALES PITCH

• 2012 NAI NBS #4 Top Producer• 2011 NAI NBS #10 Top Producer• 2010 NAI NBS #9 Top Producer• 2009 NAI NBS #6 Top Producer

and #4 Deal Maker of the Year• 2008 NAI NBS #2 Top Producer

and #3 Deal Maker of the Year• 2007 NAI NBS #10 Top Producer

Greater Vancouver Chamber of Com-merce Board Member 2007-2013

Tamara Fuller By The Numbers

BackgroundTamara Fuller joined NAI Norris, Beggs & Simpson’s Brokerage Department in 2000 to focus on sales and leasing of the Johns Landing and Southwest Port-land areas. In January 2001, Tamara relocated to the Vancouver office to specialize in the office market of Van-couver/Clark County. Since moving to Vancouver, Tamara has had a hand in leasing more than 1.57 million square feet of office space and selling ap-proximately $27 million in total value of real estate. Her focus is leasing and sales of Class A and B office and medi-cal properties. Tamara started her real estate career in 1997 as a Sales Asso-ciate for Pennbrook Properties in Cen-tral Oregon. She is a licensed broker in both Oregon and Washington. She has attained the General Real Estate Institute (GRI) designation, the Certi-fied Commercial Investment Member (CCIM) designation, and the Certified Green Broker designation.

By Tamara Fuller

Norris, Beggs & Simpson

There are countless books and train-ing programs out there on a wide range of sales strategies. I’ve found that there are a few key principles that create a successful environment for sales, and they apply to everyday life.

#1: THE IDEA OF RELATIONSHIP DRIVEN VERSUS TRANSACTION DRIVEN Another way to phrase it is, “People before Dollars,” always. It must come naturally, but I tend to have that nurturing instinct. I genuinely want to serve and help my clients. Don’t chalk this up to just ‘listening,’ its more active then that. There is a tip-ping point or a degree when a client can be served successfully; without wasting their time and also your own. This idea of relationships over trans-actions is a deep, long lasting foun-dation based on trust. Listen to what your clients needs are and evaluate how you can best serve them; even if it is referring them on to someone else. They’ll appreciate your candid-ness and honesty and that will be re-membered.

#2 NEVER UNDERESTIMATE THE LITTLE GUYServe all clients/customers as you would wish to be served. As an ex-ample; I return every customer call, even if I know I am not the source for their direct question. I acknowledge

their need and make a suggestion or a referral to point them in the right direction. They’ll remember that you were kind and respectful and called them back to help. Next time they’re in need of a service or know someone else who is, they’ll call or refer you. Also, those small customers often grow into successful large cus-tomers. You bet they’ll remember your willing-ness to assist them in

their early years.

#3 COMMUNICATION, COMMUNI-CATION, COMMUNICATION Good news is easy to communicate, but it is equally important to relay negative news or no news at all. A quick phone call update to report no news on a proj-ect is crucial and greatly appreciated in the long run. There are many ways we touch our clients every year. We have an eNewsletter, social media channels and we report our team’s highlights through flyers and advertisements. Through my Greater Vancouver Cham-ber of Commerce membership I get face-to-face contact with a number of my clients and I make a point to greet everyone that I can at each event that I attend. If I had a single piece of advice to give sales representatives out there, it would be to ask questions about your client, listen, remember and always re-turn calls promptly.

Best of Both Worlds

At NAI Norris, Beggs & Simpson, we’re built on the idea that brokers who live and work in

Vancouver understand the local market best. Our local knowledge and vast experience is

complemented by the strength of our Paci c Northwest company, and our connections around

the world through NAI Global. Work, Live, Play Vancouver. We get it!

360 852 9600 | nai-nbs.com

The Norris Beggs & Simpson Team

ALSO FEATUREDExpanding Your Sales ForceMatt HoffstetterGVCC Sales Director

PG 12

Changing the Meaning of NoCarol Parker WalshSilpada Designs Jewelry

PG 13

Three Rookie Sales MistakesRonnie NoizeDIY Marketing Center

PG 14

Five Observations of a 40-Year Sales CareerTIPS & TECHNIQUES YOUR SALES PITCH

John SavoryPresident

South-west Office Supply

I have been in sales since 1974. I have had great successes and equal-ly great failures and I have learned from both. What I have concluded is that there are basic and crucial keys to success and the overlying theme can be summed in the phrase: Work hard and be genuine.

Keep these keys in mind:

PASSIONEvery top tier sales person that I have ever met has a passion for

their product or service. They truly believe that they have something that will bring real value to their customer.

LEG WORKAll top tier sales people study their clients and their clients’ company. They know more about their clients and customers than anybody else

and they become as familiar as possible with the culture of their clients’ company.

POSITIONINGTop tier sales people manage to get closer to their clients and customers than anyone else by taking a true interest in their clients’ well-being and displaying a genuine curiosity about the needs, wants and desires of their client.

BONDSTop tier sales people emotionally connect with their clients and customers. They empathize with the daily problems that their clients face every day but they also share the victories and joys when their clients experience success.

CUSTOMIZEA top tier sales person crafts their sales presen-tation around all of these elements and by do-ing so the sales presentation becomes a conver-sation between friends.

Expand Your Sales Force by Use of Incentives

How I’ve Built My Sales BaseAs a Senior Sales Director in Mary Kay, it’s up to me to stay focused and driven on relationships. I currently have 13 offspring Directors and have earned the use of 21 free career cars. On my sales team there are 91 team members, in 19 states with our highest annual sales total at almost half a million dollars. I’ve been in the Na-tional Court of Personal Sales for the last

seven years. Here are some principles I’ve used to build my sales base:

1. Ask questions and listen to find out what people are looking for- find a need and fill it.2. It’s all about building relationships and trust. 3. Find a way to incorporate the “wow fac-tor” in your product or service.4. Under promise and over deliver. Be generous. Offer gifts with purchase, dis-counts or free samples.

5. Follow up to see if your customer is happy with their purchase.

6. Customers stay where they feel appreciated. 7. Follow up on small details speaks volumes.8. Ask questions “When would you like me to contact

you again?” “What’s the next thing you’ll be running low on?”

9. Offer convenience,” Would you prefer to be contact-ed by phone, email or text?”

10. Let your clients know that you care more about them as a person than making a sale. Just treat people the way you like to be treated.

Bonnie SmelserSENIOR

DIRECTOR

MaryKay

As the Sales Director for the Greater Vancouver Chamber of Commerce I’ve come to realize that I can maximize my ef-forts by utilizing our awesome members as a additional sales force. The GVCC has a referral program in place; current members refer a potential member to our staff and receive $100.00 worth of Chamber cash, or credit towards print or on-line advertising. The Chamber staff has made an ef-fort to communicate the details of the Chamber benefits and features. We’ve utilized our events, the on-line newsletter

(Business Matters) and our magazine (Vancouver Vi-sion). Our members have shared that information with colleagues and friends. What that has effectively done is empower our motivated members to pitch the Chamber to anyone who’ll listen. When I follow up on the leads I usually just have to answer a few detailed questions, and fill out the membership application. That’s the beauty of the GVCC, when you develop the relationships, and educate your fellow members we all become each other sales force.

Matt Hoffstetter

SalesDirector

GVCC

SALES TRENDS

FROM FORBES.COM

78% OF SALES PEOPLE

USING

SOCIAL MEDIA

OUT SELL THEIR PEERS

Pictured: Three GVCC Ambassadors: Doug Martin, John Cozzi Jr, and Bryron Jacobus with Matt Hoffstetter at a 2013 BAH event.

2014 JAN/FEB SPECIAL SECTION YOUR SALES PITCHREMOVABLE FOUR-PAGE PULLOUT

Free Resource for Improving your Sales Techniques

Carol Parker Walsh, JD, PhD

Silpada Designs Jewelry

Ava Stevens

SCORE Vancouver

Mentor

Your Local Van-couver Chapter of SCORE has a number of professionals in a variety of fields like sales and marketing ready for the community to utilize. SCORE mentors pro-

vide one-on-one hour long sessions to help business-es gain skills and grow. Specific to Sales

and Marketing SCORE would like to highlight Ava Stevens. Stevens is available to all businessmen and women who want to boost their sales related skill set.

About Ava Stevens: She is a semi-native Vancouverite. She’s holds a B.S. in Communications Man-agement from the University of Portland and a MBA from Maryl-hurst University and has a suc-cessful 20+ year career in adver-tising and marketing. As a small business owner she is skilled in business development, building profitable relationship, process improvement, sales analysis and creative problem solving. Ava presently teaches Business Ad-ministration courses at area col-leges.

Her areas of expertise include: Leadership and motivation; Or-ganizational communications; Project design and management; Marketing and advertising plan-ning and development; Resource leveraging; Client satisfaction; Business development; Multi-di-mensional problem-solver; Certi-fied business mentor. She can be reached through the Vancouver SCORE office. Visit SCORE online at www.scorevancouver.org.

Changing the Meaning of “No” This is a familiar word to those of us in sales. Constant-ly hearing NO can make anyone question themselves and what they’re doing. To help inoculate my team to the word NO, I have them complete the 100 “NO” Challenge. Take a sheet with word NO written out 100 times. Circle every eighth or so “NO” and write “reward” above it. Every time you hit that eighth “NO” reward yourself with something fabulous! Start small like your favorite Starbuck’s beverage, a walk in the park, or a quick pedi-cure. Midway through up the ante and treat yourself to the movie you’ve been dying to see or those incredible pair of shoes you’ve had your eyes on.

When you’re done celebrate your success with that Michael Kors handbag, a prized putter, or dinner at your favorite swank restaurant. The true reward is in completing the task! This challenge will serve 3 purposes: 1. The word NO will become

powerless. 2. You will have contacted

enough people to hear YES several times gaining more connections and sales.

3. You’ll find you no longer hear “NO” but rather, “now is not a good time,” or “try me later!”

This will lead to one of the greatest tips for anyone in sales, “the fortune is in the fol-low up!”

2014 JAN/FEB SPECIAL SECTION YOUR SALES PITCH REMOVABLE FOUR-PAGE PULLOUT

3 Rookie Sales Mistakes

There are three common mistakes in selling that plague those who are new to sales or not used to selling. Not only do these mistakes cost you clients, they may also hurt your professional reputation.

The first mistake that rookies make in selling is try-ing to sell everyone and anyone their product or service, regardless of need, interest or ability to pay. The problem with this mistake is that it makes sell-ing much harder than it needs to be, which discour-ages you (the salesperson), and alienates the folks who happen to cross your path. The solution is to qualify first, and sell later. In other words, make sure your prospects are prospects, not just warm bodies.

The second mistake is assuming that objections are rejections. Objections are actually important oppor-tunities of the sales process, during which any real or perceived barriers to the sale can be resolved. Work with your prospect to see if you can meet their requirements--that’s good selling. Just don’t con-fuse a legitimate objection with a refusal. No means no, or at least not now. Accept the refusal gracefully, and don’t get pushy.

The third mistake is one that we often don’t even know that we’re making--not asking for the sale. Now you’re probably thinking that you do ask for what you want, but chances are you don’t. You may think you’re asking when you state a preference or a desire: “I would love a glass of water,” for example. But you’re not asking.

Implying what you want, rather than asking directly, forces the other person to infer what you want, and is a weak way of communicating. To your prospect, it can feel like you lack confidence in your product, service, or even in your ability to deliver what you’re selling, which does not inspire trust at the point in the conversation when trust is needed. The solution is to have closing questions that you feel comfortable asking, so that you can ask when the time is right.

These problems will hold back your sales, but fixing them is easy. The solution is to develop a process by which you properly qualify your prospects, anticipate all prob-able objections so you can be prepared to handle them, and get comfortable asking for the sale.

Learn how to qualify prospects, overcome objections and ask for the sale at Jim Lorentzen’s Soft Selling Sales Training offered by the DIY Mar-keting Center. More details at http://www.diymarketingcenter.com/Soft_Selling.

These articles were contributed by Veronika (Ronnie) Noize, the Marketing Coach, of the DIY Marketing Center, where you will find classes, coaching and community for en-trepreneurs.

By Ronnie Noize

DIY Marketing Center Easy Ways to Ask for the Sale

If popping the sales question is one of your greatest fears, take heart: You’re not alone, and all you need is a great process, plus a little practice. To dispel that fear of asking, I have developed a two-part process that works like this:

First, conduct a needs-assessment conversation to find out if there is a good fit with your prospect’s problems and the solution that you offer.

During this conversation, imagine that there is no question of money. Imagine that the only question that needs answering is: Do you have a way to help this person solve a problem or fulfill a need?

IT’S THAT SIMPLE. NEED + SOLUTION = [POTENTIAL] SALE.

But even when you know the potential for the sale is there, ask-ing can be scary, unless you already know how to ask in a way that feels natural to you. Here are some phrases that might help you ask for the business comfortably.

1. It looks like we’re a good match on this project, and I think it would be fun to work together. Shall we go ahead and get the paperwork started?

2. Now that we’ve tweaked this proposal to your specifi-cations, do we have a deal?

3. It looks like we’ve created the right solution for you, and we’ll come in just under budget. Is there anything else you need, or are you ready to complete your order?

4. Earlier you said that you’d like to have this in place by the end of the month. Working backwards, that gives us two weeks to get all the elements in order, so I’d recommend

starting on Tuesday. Does that work with your schedule, or would you rather

begin on Monday?

5. So if I understand you correct-ly, you want the XYZ package, so let’s talk about your choices. This package has a choice of red or blue; which works for you?

Remember, asking for the sale is the natural conclusion of a suc-cessful needs analysis discus-sion. If you have the solution to your prospect’s problem, all you have to do is say so, then ask when you can get started, and before you know it, you’ve

closed the sale.

By Ronnie Noize

DIY Marketing Center

Find more info, articles and classes by Ronnie Noize of the DIY Marketing Center online: www.diymarketingcenter.com

1251 Officers Row, Vancouver, WA 98661 | 360.695.2442 | www.vbjusa.com

BREAKFAST SERIES EVENT

PLAN TO ATTEND!

BOARDROOM EXECUTIVE SESSION EVENT

January 23, 2014 | 5:30 to 7:30 pm

Building Regional Capacity: A look at Infrastructure.

This forum offers the business community the opportunity to gather and discuss a current

issue or initiative. A panel of both experts and local business people will discuss the topic

and answer questions from the group followed by informal discussions and networking.

Pre-registration is required $45, includes generous appetizers along with beer, wine and soft drink beverage service provided by The Grant House and Corwin Beverage Company, at the Brickstone Ballroom.

A Brown Warrior Production

Each edition of the Vancouver VISION Magazine has a four-page special section that highlights a theme or training focus. Please review the special sections for 2014 and email Chandra Chase the GVCC’s Communications Director if you’d like to be featured as a member expert at cchase@vancou-verusa.com.

March/April 2014 EditionNON PROFIT FUNDRAISINGRevenue sources for Nonprofits.

May/June 2014 EditionNORTHWEST MEDIA OUTLETSClark County Media Outlets & Reporter Profiles.

July/August 2014 EditionEMPLOYEE PRODUCTIVITYTips on getting the most from our workforce.

September/October 2014 EditionCROSS-PROMOTIONAL MARKETINGA Showcase of member-to-member relationships.

November/December 2014 EditionSMALL BUSINESS SATURDAYHow to utilize this concept/day for success!

Upcoming SectionsCALL FOR MEMBER EXPERTS

Easy Ways to Ask for the Sale

Sunday, March 2nd

2014 THEMEIT’S GREAT... IT’S GATSBY

As the GVCC and the Kiggins Theatre roll out the Red Carpet on Os-car Night, March 2nd, our guests, AKA “Stars” will be greeted at the parking area with a Limo transfer to the Red Carpet. Then, a streaming feed will showcase fashion interviews on the red carpet by local fashion icons. Along the way paparazzi will snap photos and you’ll come to an official “Vancouver Goes Hollywood” backdrop for your ‘red carpet photo’ that you will get to take home at the end of the night. We’ll keep with the “It’s

Great... It’s Gatsby” theme by offering a speakeasy in the upstairs lounge and roaring 20s era music. A live jazz band and ice sculpture offer a glimpse of how the Kig-gins will transform into the Gatsby theme. You’ll enjoy appetiz-ers, dinner and dessert while viewing the live Os-

car broadcast. Entertain-ment like a ‘best dressed’

competition will take place during commercial breaks!

Vancouver Who’s Who EventBE A STAR & ATTEND!

There is no better way to get your business name into the commu-nity for a three-month stretch or longer, then with a GVCC Signature event spon-sorship! Vancouver Goes Hollywood is the GVCC’s newest signature event. Here is a sponsorship sample: the Pre-senting Sponsor receives the most pub-licity and exposure and are listed in all the Chamber’s printed, electronic, ad-vertising and communications materials regarding the event - front and center! The list is too long to mention all the benefits here. It also includes a number of exposure points on event day, like tickets, event program, time to speak at the event and more. Teresa Lawwill the GVCC’s Community Relations Director can fill you in on all the details.

Other available levels of sponsorship include: Supporting Sponsor, Awards Sponsor and Swag Bag/Prize sponsor. Sponsorship prices range from $500-$3,000. Become a sponsor now, to lock in first-choice renewal for years to come. Consider this, the presenting sponsor of Ladies on the Links and the Golf Tournament started in the inaugu-ral year and have continued every year due to the value of sponsorship!

BECOME A SPONSOR

4pm

Sunday, March 2nd Alarm Clock: Chaperone

Bank’s Closed: No kissing Bee’s Knees: See “Cat’s Pajamas” Berries: Great (i.e. It’s the berries) Big Cheese: an important person

Cat’s Meow: Something highly sought Cat’s Pajamas: Anything good

Dapper: Flapper’s father Ducky: Term of approval

Dud: A wall flower Dudding Up: Dressing up Embalmer: A bootlegger

Father Time: Any man over 30 Fire Extinguisher: A chaperone

Flapper: Girl Fluky: Funny, different, odd

Forty-Niner: Man who wants a rich wife Gimlet: A chronic bore

Goof: Sweetie Handcuff: Engagement ring

Hooch: liquor Scofflaw: A lawless drinker of illegally

made or illegally obtained liquorSnake Charmer: A female bootlegger

Tomato: Good looking girl with no brains Weasel: Girl stealer

Whangdoodle: Jazz music, jazz band Whiskbroom: Man with whiskers

GET IN TOUCH WITH YOUR INNER FLAPPER

WITH ERA LINGO

EVERYONE’S A STAR PRICING:

$86 /PERSON, INCLUDES:LIMO ESCORT FROM PARKING AREA

RED CARPET ENTRYFASHION INTERVIEWPAPARAZZI PHOTOS

SWAG BAGAPPETIZERS & SPECIAL DINNER

LIVE MUSICENTERTAINMENT

STREAMING OSCAR BROADCASTNO-HOST BAR

2014 THEMEIT’S GREAT... IT’S GATSBY

Vancouver Who’s Who Event

January/February 2014 Edition www.facebook.com/yourchamber18

RESTAURANT BAR TAKEOUTPortland International Airport * Pre-Security * 503-335-8385

Destination:Beaches PDX

Private Meeting SpacesBreakfast * Lunch * Dinner

Take a Vacation without leaving town!

Upgrading lighting was definitely a “no brainer” for our facility in Vancouver. The retrofit now saves the company more than seventy-five thousand dollars annually and has improved working conditions. It’s helped kick-start the process of looking at energy waste more seriously, which we see as part of a larger commitment to being a viable business for the long haul.

“WE REPLACED EVERY LIGHT, INSIDE AND OUT.”

— Columbia Machine

Outsmart energy waste. It works.Learn more at clarkpublicutilities.com

ABC Accounting Services 2 yearsNW Association for Blind Athletes 3 yearsChuck’s Produce & Street Market 3 yearsDESIprint 3 yearsDLC Architecture 3 yearsFirst Christian Science Church and Reading Room 3 yearsHorenstein Law Group PLLC 2 yearsDavid Horowitz 3 yearsJohn L. Scott – Suzanne Oakes 2 yearsJohnson Family Trust 3 yearsKickee McGees 1 yearKokusai Semiconductor Equipment 2 yearsLatte Da Coffee House & Wine Bar 2 yearsMarco Ideas Unlimited 2 yearsMartel Wealth Advisors Inc. 4 yearsMerrill Gardens at Orchards Village 3 yearsMolly Maid 5 yearsRand Jeweler 4 yearsRyonet 2 yearsSafeway Food & Drug #1611 5 yearsSamson Sports 2 yearsShorty’s Garden and Home 4 yearsTailored Logistics Inc. 4 years

Chamber

Members

Renewals

A-1 U-Store-It 26 yearsBrown & Brown Northwest 26 years Cascade Dental Group 30 yearsEmployers Overload 28 yearsInternational Air and Hospitality Academy 34 yearsPowell Distributing Co, Inc. 41 yearsSterling Savings Bank – Cascade Park 40 yearsThe Neil Jones Food Company 30 years

26-50 Years of Membership

16-25 Years of Membership

1-5 Years of MembershipBeaches Restaurant & Bar 19 yearsBlairco Heating & Air Conditioning 23 yearsOlive Garden 25 yearsNAI – Norris, Beggs & Simpson 30 yearsPacific Lifestyle Homes Inc. 17 yearsPIP Printing 22 yearsSchiller & Company PC 18 yearsT Square Remodeling 20 yearsWashington State Department of Transportation 21 yearsWashington State University Vancouver 26 years

51+ Years of Membership BNSF Railway 60 years

6-15 Years of MembershipAdco Commercial Printing & Graphics 12 yearsBridgewood at Four Seasons 6 yearsAIMMco 12 yearsColumbia Asthma & Allergy Clinic 8 yearsFinancial Connections LLC 6 yearsFred Meyer Store – Fisher’s Landing 12 yearsThe Hampton – Ashley Inn 6 yearsKazoodles, LLC 8 yearsKey Bank 15 yearsMcGrath’s Fish House 14 years

Nonprofit Network 10 yearsO’Ryan Industries, Inc. 11 yearsPort of Ridgefield 9 yearsRegents Bank 8 yearsRoadmaster Inc. 8 yearsThe Scott Horenstein Law Firm PLLC 15 yearsSilver Star Cabinets Inc. 10 yearsSolid Solutions 7 yearsSW Office Supply & Interiors 9 yearsSouthwest Office Systems 12 yearsWaddell & Reed Financial Advisors 10 years

6-15 Years of Membership...continued

On Tuesday, February 11th the GVCC will take over the Red Lion Inn at the Quay’s Banquet Room on the Columbia River for a dual event: The Shop Local Business Showcase and the February Business After Hours. Become a vendor today by contacting Susie Bauder, the GVCC’s Events Director at sbauder@vancou-verusa.com for the vendor applica-tion. You only need to be a local busi-ness to participate in the “2014 Shop Local Business Showcase!” The most successful vendors offer an interactive element to their display. Have visitors play a game,

spin a p r i z e w h e e l or take a quick quiz

Vendor Opportunities for Members at Shop Localfor prizes. Be creative and try to relate your activity or giveaways to your business. This event is sponsored by Riverview Community Bank and TSYS Merchant Solutions is the prize sponsor, who will raffle off a 50 inch flat screen tv! Raffle tickets come with the $5 admission and extra tickets can be purchased at the door.

Member Ribbon Cutting Events

CONTACT

Darcy Altizer

VP Member Services to schedule a

ribbon cutting event!

567-1051

Chamber

Benefit!

1.

2. 3.

4.

5.

7.

6.

Leadership Clark County’s 20th Year Anniversary

8.

9.

10.

11.

1. LUTHERAN COMMU-NITY SERVICES at 3600 Main Street Suite 200 Vancouver, WA 98663

2. THE VARIETY POST at 12015 NE 108th Ave. Vancouver, WA 98662

3. BIKRAM YOGA HAZEL DELL at 7409 NE Hazel Dell Avenue Vancouver, WA 98665

4. MIND AND BODY NAT-URAL HEALING CENTER at 2115 SE 192nd Suite 108 Camas, WA 98607

5. LEADERSHIP CLARK

7.

COUNTY www.leadershipclark-county.com6. THE HAMP-TON AT SALMON CREEK at 2305 NE 129th Street Van-couver, WA 98686 7. SOUTH-WEST WASHING-TON SURPLUS at 2519 NE Fourth Plain Boulevard Vancouver, WA 986618. CELLAR 55 TASTING ROOM at 1812 Washing-ton Street Vancou-

ver, WA 986609. LEWIS RIDGE APART-

MENTS at 7915 NE Burton Road Vancou-ver, WA 98662

10. MODAO CHIC FASH-ION & FURNITURE CONSIGNMENT at 612 NE 81st Street Suite B Vancouver, WA 98665

11. THE TIMBERS LUX-URY APARTMENTS at 608 NE 86th Street Vancouver, WA 98665

6.

Leadership Clark County’s 20th Year Anniversary

CLARK COUNTY VETERANS COURT BOARDPO BOX 61628VANCOUVER, WA 98666www.clarkcountyvetscourtboard.org

CONCEPT REALITY1321 NE 76TH STREET SUITE F VANCOUVER, WA 98665www.conceptreality.com

DISCOUNT SMART CARDS800 NE TENNEY ROAD SUITE 110324VANCOUVER, WA 98685www.discountsmartcards.com

EMBASSY LLC4317 NE THURSTON WAY SUITE 220VANCOUVER, WA 98662www.aacresllc.com

FIREHOUSE SUBS19151 SE MILL PLAIN BLVD SUITE 102VANCOUVER, WA 98683www.firehousesubs.com

FRINGE DIGITAL MARKETING AGENCY1101 BROADWAY SUITE 215VANCOUVER, WA 98660www.fringewebpro.com

GEORGIA PACIFIC LLC401 NE ADAMS STCAMAS, WA 98607

GHB INC.PO BOX 1608OLYMPIA, WA 98507

GORILLA JOE’S SPORTS NUTRITION11500 NE 76TH STREET SUITE A 2VANCOUVER, WA 98662www.gorillajoesnutrition.com

HOMETOWN PROPERTY MANAGEMENT1600 4TH AVE EASTOLYMPIA, WA 98506

JORDAN RAMIS PC1499 SE TECH CENTER PLACE STE 380VANCOUVER, WA 98683www.jordanramis.com

LAW OFFICES OF CAROLYN M. DREW, P.S.510 EAST MCLOUGHLIN BLVD.VANCOUVER, WA 98663www.carolynmdrew.com

LEWIS RIDGE APARTMENTS7915 NE BURTON ROAD VANCOUVER, WA 98662www.lewisapartments.com

MIND AND BODY NATURAL HEALING CENTER2115 SE 192ND SUITE 108CAMAS, WA 98607www.mindandbodynaturalhealing.com

MONICA CALDERON DMD

2501 NE 134TH STREETVANCOUVER, WA 98686www.calderondmd.com

MTN. PEAKS THERAPY LLAMAS & ALPACAS14600 NE 117TH CIRCLEVANCOUVER, WA 98682www.rojothellama.com

NICHOLSON & ASSOCIATES CENTRALIA AND OLMPIA1802 BLACK LAKE BLVD SWOLYMPIA, WA 98512

1802 BLACK LAKE BLVD SW #301OLYMPIA, WA 98512www.nicholson insurance.com

NICHOLSON SWAN INSURANCE1802 BLACK LAKE BLVD SWOLYMPIA, WA 98512

NORTHWEST TUBES AND HOSES, LLC6707 NE 131ST AVENUEVANCOUVER, WA 98682

PHYSICIANS OF SOUTHWEST WASHINGTON319 SEVENTH AVE SE SUITE 201OLYMPIA, WA 98501

SERVPRO OF VANCOUVER/CLARK COUNTYP.O. BOX 2526VANCOUVER, WA 98668www.servproevancouverclarkco.com

SOLOY LLC450 PAT KENNEDY WAY SWOLYMPIA, WA 98501 7298www.soloy.com

SOUTHWEST WASHINGTON SURPLUS2519 NE FOURTH PLAIN BLVD.VANCOUVER, WA 98661www.swwsurplus.com

SSI CABLE CORPORATION820 E HIAWATHA BLVD SHELTON, WA 98584 www.ssicable.com

TESORO SAVAGE ENERGY DISTRIBU-TION TERMINAL 6340 SOUTH 3000 EAST #600SALT LAKE, UT 84121www.savageservices.com

THE HAMPTON AT SALMON CREEK2305 NE 129TH STREET VANCOUVER, WA 98686 www.hamptonsalmoncreek.com

THE WILLIAMS GROUP3643 PACIFIC AVENUE OLYMPIA, WA 98501

TECHNICAL TAP COMPUTER CON-SULTING, INC.2622 N.E. 170TH STREET

NEW

Chamber

Members

A & R AVIATION SERVICES7843 OLD HWY 99 STE M5TUMWATER, WA 98501

ADVANCED ELECTRIC, INC.12811 NE 58TH STREETVANCOUVER, WA 98682www.pacifier.com/~adve/

ALWAYS SAFE & LOCK815 4TH AVE EAST OLYMPIA, WA 98506 3921

AMERICAN FAMILY INSURANCE KELLY ZIEGLER AGENCY1306 MAIN STREETVANCOUVER, WA 98660 2919

ANNUNCIO1201 WEST FOURTH PLAIN BLVD.VANCOUVER, WA 98660www.annuncioagency.com

ASH ORGANIC SKIN CARE AND WAXING604 EAST 16TH STREETVANCOUVER, WA 98663www.ashorganicskinandwaxing.com

AUSHI MIZANIPO BOX 61913VANCOUVER, WA 98666www.aushimuzani.com

AVITUS GROUP1001 SW 5TH AVENUEPORTLAND, OR 97204www.avitusgroup.com

BANK OF THE PACIFIC131115 NE 4TH STREET SUITE 130 VANCOUVER, WA 98684 www.bankofthepacific.com

BATTLE GROUND HEALTH CARE FREE CLINIC11117 NE 189TH STREETBATTLE GROUND, WA 98604www.battlegroundhealthcare.org

BIKRAM YOGA HAZEL DELL7409 NE HAZEL DELL AVENUEVANCOUVER, WA 98665

BROWN WARRIOR PUBLISHING LLC1251 OFFICERS ROWVANCOUVER, WA 98661

CAPITOL GLASS3527 PACIFIC AVE SEOLYMPIA, WA 98501

CARDINAL ASSOCIATES INC1000 W 8TH ST.VANCOUVER, WA 98660

CASE PUBLISHING INCPO BOX 2020BATTLE GROUND, WA 98604 CHERICALVERT.COM WEB DESIGN444 N. HAYDEN ISLAND DRIVE PORTLAND, OR 97217www.chericalvert.com Thank You!

RIDGEFIELD, WA 98642 www.techtapcc.com

TRANSMARINE NAVIGATION

CORPORATION1610 C STREET SUITE 203

VANCOUVER, WA 98663www.transmarine.com

VAN DORM REALTY1530 F BLACK LAKE BLVD SW OLYMPIA, WA 98502

WASHINGTON BUSINESS BANK 2607 MARTIN WAY EAST SUITE 211 OLYMPIA, WA 98506

YLF ENTERPRISE11302 SE 18TH CIRCLEVANCOUVER, WA 98664 5427

YOGURT TIME, LLC1813 MAIN STREETVANCOUVER, WA 98660www.its yogurt time.com

ZEIGLERS WELDING INC322 N CAPITOL WAYOLYMPIA, WA 98501www.zeiglerswelding.com

NEW

Chamber

Members

COMMERCIALPRINTINGThank You!

The GVCC would like to express our thanks to our Ambassadors, who appear on behalf of the Chamber throughout the year at countless events, sharing their time and energy to better the business community. Our Annual Holiday Luncheon is designed to honor you! This year we also featured the Vancouver Firefighters in our program and hosted a stuffed animal toy drive. These snuggly friends will comfort chil-dren in our community during times of crisis and we thank you!

We had over 70 wonderful gift baskets at our Luncheon this year and our donors went above and beyond!

This entire event was made possible by the generous presenting sponsorship of Columbia Credit Union! Our silver level sponsors were SEH America, PeaceHealth Southwest Medical Center and the Port of Vancouver.

Holiday Heroes Luncheon: Event RecapAMBASSADORS & FIRE FIGHTERS

TOP: Our Ambassador Award Winners (left to right) Dave Jaco-bus, Co-Rookie of the Year, Paul Dicker, Ambassador of the Year and Jamie Birkeland, Co-Rookie of the Year.MIDDLE: Our Vancouver Fire Fighters with Teddy Bears from the Luncheon toy drive; with our lady Ambassadors! BOTTOM: Our entire Ambas-sador team with Darcy Altizer, Ambassador leader and GVCC VP of Member Services.

PeriodicalUS Postage

Paid Vancouver,

WA

1101 Broadway, Suite 100 - Vancouver, WA 98660 USA

VISION VAN

CO

UVER

Magazine

1/3/14COMMUNITY

EVENTFirst Friday

5:00PM-9:00PMGet to know your

neighbors during Van-couver’s ‘first friday’ art stroll. Most busi-

nesses are showcasing art, or offering special

promotions/attrac-tions.

1/8/14GVCC EVENT

Southwest Washington Leads

and NeedsBEACHES RESTAURANT7:30AM-10AMThe best morning

networking in Clark County! Get a chance to speak and connect via small group break-

out sessions.

1/9/14GVCC EVENT

Ribbon Cutting Ceremony

FIREHOUSE SUBS 11:00AM

Please help us wel-come Firehouse Subs to East Clark County! Enjoy an early lunch

while you expand your network.

1/10/14MEMBER EVENT

Networking 4 NewbiesGVCC OFFICE

9:30AM-11:30AMTips on making the

most out of network-ing events! Hosted by DIY Marketing Center

1/11/14COMMUNITY

EVENTDrink This

4:00PM-9:00PMAn event celebrating artisan beverages in the heart of Vancou-

ver, Washington!

1/15/14GVCC EVENTThe Resource

NetworkESD #112 ROOM7:30-9AM

We welcome Laura Hall of Hall Media-

tion Services. She will help you understand conflict styles and fill your tool boxes with skill to build stronger business and personal

relationships.

1/18/14COMMUNITY

EVENTVancouver Crab

Feed

MEALS ON WHEELS BEGINS @ 4PMPlease gather at

the Luepke Center from 4-8pm for crab,

steak or both, plus entertainment and a

no-host bar to benefit meals on wheels pro-gramming. Advanced

ticket purchase is discounted.

1/22/14GVCC EVENT

Southwest Washington Leads

and NeedsBEACHES RESTAURANT7:30AM-10AMThe best morning

networking in Clark County! Get a chance to speak and connect via small group break-

out sessions.

1/23/14COMMUNITY

EVENT2014 Economic

Forecast Breakfast 7:00AM

This annual breakfast forum features a key-note address from ex-perts on the regional economy as well as

breakout sessions with local business leaders.SPONSORED BY: RIVERVIEW

COMMUNITY BANK

2/05/14GVCC EVENT

Southwest Washington Leads

and NeedsBEACHES RESTAURANT7:30AM-10AMThe best morning

networking in Clark County! Get a chance to speak and connect via small group break-

out sessions.

2/7/14COMMUNITY

EVENTFirst Friday

5:00PM-9:00PMGet to know your

neighbors during Van-couver’s ‘first friday’ art stroll. Most busi-

nesses are showcasing art, or offering special

promotions/attrac-tions.

2/11/14GVCC EVENT

2014 Shop Local Business Showcase

RED LION HOTEL AT THE QUAY

4PM - 7PMA great opportunity to meet local businesses and connect with your

fellow businessmen and women. There will

be ample network-ing space, appetizers and a no-host bar as

this event doubles as a “Business After Hours.” Entry fee of $5 includes a raffle

ticket to win a 50” flat

screen TV!SPONSORED BY: RIVERVIEW

COMMUNITY BANK

2/12/14GVCC EVENTThe Resource

NetworkESD #112 ROOM7:30-9AM

We welcome Alex Mc-Millan as the speaker at this months event.

He is the owner/ceo of Optimal Living 365.

2/14/14MEMBER EVENT

Networking 4 NewbiesGVCC OFFICE

9:30AM-11:30AMTips on making the

most out of network-ing events! Hosted by DIY Marketing Center

2/19/14GVCC EVENT

Southwest Washington Leads

and NeedsBEACHES RESTAURANT7:30AM-10AMThe best morning

networking in Clark County! Get a chance to speak and connect via small group break-

out sessions.

UPCOMING EVENTS CALENDAR:PLEASE CHECK EVENT WEBSITES FOR FEES AND RSVP REQUIREMENTS

shop localfree

entrycoupon

CHAMBERNews

ONE FREEENTRY Please bring this coupon to the event to gain one free entry! Includes one raffle ticket for the TV.

3/2/14GVCC EVENT

Vancouver Goes Hollywood

STARTS @ 4PM Join your Chamber at

Kiggins Theatre for the official red carpet oscar viewing party!

Enjoy red carpet treatment, streaming

fashion interviews, paparazzi photos,

drinks, dinner, dessert and entertainment

all while surrounded by 1920s decor! This year’s theme is: It’s Great...It’s Gatsby!

3/5/14GVCC EVENT

Southwest Washington Leads

and NeedsBEACHES RESTAURANT7:30AM-10AMThe best morning

networking in Clark County! Get a chance to speak and connect via small group break-

out sessions.

GVCC

MEMBER

BONUS!