The growing trend of

enterprise social network

• In the modern business age, companies are increasingly encouraging employees to use their social networking skills for business purposes.

• Enterprise social networking is a secure space where members of an organization can participate in the exchange of corporate information, better internal communication, centralized management of projects, documents and contacts.

• Some of its advantages include reduced email use, increased efficiency in teamwork, improved internal collaboration processes, driving bottom-up knowledge, enhanced internal knowledge management and enabled crowdsourcing within the company.

• It is how an organization uses social media, internally and externally, to connect individuals who share similar business interests or activities. Internally, social tools can help employees to access the knowledge and resources they need to work together effectively and solve business problems. Externally, public social media platforms can help an organization stay close to their customers and conduct research to improve business processes and operations.

• Organization makes use of in-house intranet software as well as third-party social media platforms to improve communication and collaboration between employees.