the global aircraft charter specialists...

The Global Aircraft Charter Specialists

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www.chapman-freeborn.com


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04 About Chapman Freeborn06 Private Jets, VIP and Executive Charter 08 Entertainment Specialists 10 Passenger Group Charter 12 Aircraft Leasing 14 Cargo Charter 16 Humanitarian Relief and Disaster Response 18 Chapman Freeborn OBC 20 Intradco 22 Aviation Support Services

02www.chapman-freeborn.comContents

03The Global Aircraft Charter Specialists


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Our People Make the Difference

One of our key strengths at Chapman Freeborn is our extraordinary personnel. Each office has a team of professional multilingual charter experts who are contactable 24/7/365 and dedicated to finding the best charter solutions for our clients. Our staff have up-to-the-minute access to the very latest information on aircraft availability and operating conditions as well as an extensive database that enables us to match aircraft to customer requirements within minutes. We can assist in fuel purchase, trip planning, permit applications and more, and can provide airport assistance and onboard Flight Managers / Loadmasters if needed.At Chapman Freeborn, safety and security are our top priorities. We employ stringent company procedures to vet every operator and scrutinise the paperwork for each and every flight that we charter to ensure that all legal and regulatory requirements are satisfied.We pride ourselves on providing an unparalleled service at a competitive price, consistently exceeding our customers’ expectations.

Established in 1973, Chapman Freeborn has four decades of experience providing specialised air charter solutions for both passenger and cargo movements. With more than 30 offices strategically located worldwide, our global coverage is unparalleled. As a private company, we operate independently and therefore have the flexibility to select the best aircraft and operators to meet our clients’ needs. We have built mutually productive relationships with all sectors of the charter industry – airlines, airports, handling agents, freight forwarders, control authorities and other related agencies – which enable us to facilitate all kinds of operations, from an emergency relief airlift to a corporate roadshow, in a timely, cost-effective manner. Our diverse client base includes major corporations, governments, non-governmental organisations (NGOs) and relief agencies, as well as high net worth individuals (HNWIs) and prominent figures from the entertainment world. Much of our business is gained through competitive tendering processes but we also receive many referrals from satisfied customers.

Chapman Freeborn is the world’s leading aircraft charter and aviation support company, with a proven reputation for innovation, expertise and professionalism.

Board of Directors

04www.chapman-freeborn.comAbout Chapman Freeborn


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Chapman Freeborn’s VIP charter services accommodate a variety of needs: – Executive travel – HNWIs – Bands on tour – Movie promos – Hospitality and events – Travel professionals – Heads of state, government and diplomatic flightsIn today’s environment of corporate accountability, protracted airport formalities and airline route cutbacks, there are many advantages to chartering a private aircraft. These include: – choosing the most convenient airport – travelling at times that suit your schedule – streamlined passage through smaller,

private terminals – the safety and security of carefully vetted

operators and crew – the privacy to conduct confidential

business onboard – a more flexible baggage allowance – catering tailored to your individual preferencesAircraft charter is a flexible and competitively priced alternative to the fiscal burden of full or part aircraft ownership, jet card programmes and similar schemes. We have access to all types of aircraft – including private jets, helicopters and VIP configured airliners – anywhere in the world, 24/7/365.

Executive Travel

Executive jet charter can offer a surprisingly cost-effective solution for corporate travel, especially where there is a multi-city, time-sensitive itinerary. Concert tours, financial roadshows, product launches, site visits and executive board meetings can all generate complex travel requirements, which can be greatly simplified through the flexibility and personal service provided by air charter.Also, the unique travel requirements of HNWIs mean that private jet charter is often the only feasible way to get from one location to another on schedule and in a secure manner.We are accustomed to providing charter solutions for discerning clients who expect nothing less than the very best. Our reputation for exceeding expectations is illustrated by the high level of repeat business and referrals we receive.

Government and Diplomatic Flights

Government and diplomatic flights involving heads of state and other high-profile passengers demand delicate handling. Naturally security of the passengers is critical, but there are other operational and political challenges. We have successfully managed many projects of this type, from short haul trips to round the world diplomatic flights. Thanks to our global network, we can often provide local airport assistance and onboard Flight Managers to ensure the smooth operation of such projects.

Chapman Freeborn has been involved in private jet charter since its earliest days. Our expertise ensures an attentive yet discreet charter experience.

06www.chapman-freeborn.comPrivate Jets

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Photo appears courtesy of Miller Photo appears courtesy of Comlux The Aviation Group

Our VIP team works with tour and production managers and their travel agents to plan efficient flight itineraries. We study every aspect of the trip including evaluating flight time, drive time between airport, venue and hotel, airport opening and closing times, and the ‘out-of-hours’ availability of customs and immigration staff. We also assist with tarmac access arrangements where permitted, customs and immigration formalities, special catering requirements and much more. All this is handled in a discreet manner to ensure the safety and security of our clients throughout.Conversely, if the chartered aircraft is part of a publicity plan to promote a new album or tour then we can have it appropriately branded, turning it into a flying billboard as part of an integrated campaign. We can source helicopters and executive jets for the main party, and then back that up with regional airliners for the supporting group, as well as cargo aircraft for the stage and backline equipment. We can also help with limousines, trucking, customs clearance and the like.Our ever-expanding global office network has helped us to keep apace with the live music markets, not only in Europe and North America but also beyond – in Australia, Asia, Africa, the Middle East and Latin America.

Movie Promo Tours

From airport to red carpet in under an hour. Much like bands on tour, movie promos often involve a quick circuit of a number of cities in a few days for red carpet premieres, film festival appearances and awards galas. We work with a number of major movie studios, production companies and PR / publicity agencies on high profile projects, involving one or more executive jets or coordinating multiple aircraft in different parts of the world simultaneously.

We are renowned as specialists in the music industry, having worked with many of the world’s most prestigious music bands and solo artists for ‘one-off’ shows, festivals or extended world tours.

08www.chapman-freeborn.comEntertainment Specialists


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Travel arrangements for groups can be complex, so why depend on a scheduled airline when planning an important conference or event? As specialists in meeting, incentive, conference and event travel, we regularly source passenger airliners of all types for group flight operations. We can supply regional turbo props and jets for up to 50 passengers and all categories of narrow and wide body airliners up to the largest long-range aircraft. In fact, a private charter is often the most cost-efficient way to transport a large group.Chapman Freeborn passenger group air charters are tailor-made for: – conference and incentive groups – special events and product launches – sports teams and their supporters – bands and orchestras – specialist tour groups – government and diplomatic flights – evacuation/repatriation flights – contract corporate shuttle operations – airline to airline sub-charter and leasingWe also provide charter solutions in unplanned circumstances, such as emergency evacuation and repatriation flights. We have many years of experience of such operations to ensure a calm and professional approach even in the wake of a major incident.

Hospitality and Events

Chapman Freeborn often provides corporate clients and travel management companies (TMCs) with air charter in support of special events. An executive jet or helicopter may be required as part of the ‘experience’, or it may be an essential tool to get passengers to their destination.

Chapman Freeborn is the industry leader in group charter. We can quickly assess the nature of your enquiry and search the market for the most suitable charter solution.

Anyone requiring synchronised travel for many people would be advised to consider an aircraft charter, for example: conference and incentive groups, corporate hospitality packages and sports events (teams and their supporters). We are happy to provide initial advice, budget quotations or firm costings as required.

Personalised Service

Group air charter with Chapman Freeborn is a fully managed service. We take care of every detail to ensure the operation runs smoothly and safely.We can tailor charters with dedicated check-in arrangements, often assisted by on-site Chapman Freeborn personnel. Other benefits include maximum convenience and flexibility, increased baggage allowances and custom catering, as well as branding options ranging from headrest covers through to full aircraft livery. We can also provide onboard Flight Managers, including personnel who are US FAA Approved Ground Security Coordinators (GSCs).

Charter Assurance Plan

Chapman Freeborn also offers a Charter Assurance Plan to provide extra peace of mind during challenging economic times, both globally and in the aviation industry. The Plan is an optional addition to our usual service and lays out financial assurances regarding the sourcing of a replacement aircraft, and / or compensation in the case of financial or technical failure of the carrier. Full details are available on request.

10www.chapman-freeborn.comPassenger Group Charter


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Whether you need a last minute sub-charter or are looking to purchase an aircraft outright, our aircraft leasing division offers a wide scope of options for customers looking for ACMI services and other forms of aircraft leasing.Our services include: – ACMI – Wet Lease – Damp Lease – Dry LeaseWe have invested in improved airline data and tracking software to enable the close monitoring of fleet changes, C-Checks and maintenance schedules.Chapman Freeborn is your perfect partner for sourcing aircraft on wet, damp or dry lease; we currently have a number of aircraft operating on long term lease and are marketing Airbus A340, Boeing B767 as well as numerous narrow body aircraft including an A320. We also have a number of aircraft available to us from ATR 42 to B747.We are proud to have worked with a number of major international airlines and flag carriers such as Afriqiyah Airways, Air Greenland, Air Niugini, Etihad, Icelandair, Libyan Airways, Royal Air Maroc, SAS, Surinam Airways, Travel Service, the TUI Group of airlines and many more.Working in conjunction with Wings 24 – our in-house operations team – we can cover short or long term aircraft requirements around the clock.

Chapman Freeborn’s leasing division offers a wide scope of options for customers looking for ACMI (aircraft, crew, maintenance and insurance) services and more.

ACMI Service

Our 24-hour ACMI team is based at our London Gatwick headquarters and offers round-the-clock expertise on ACMI and last-minute sub-charter operations worldwide.Together with our global office network, the team provides customers with the reassurance that knowledgeable office-based staff are always on hand, both locally and at the head office, to deal with any unforeseen issues.We are in contact with reputable airlines around the globe on a regular basis offering you the most up to date availability.

12www.chapman-freeborn.comAircraft Leasing


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We can also arrange airport representation for your charter, so aircraft loading and unloading can be expertly supervised. Furthermore, we can coordinate arrangements for specialist equipment, including cranes and custom-built loading structures.Our global flight support specialists, Wings 24, (www.wings24.com) are also on hand to assist with the securing of all required traffic rights and clearances to expedite your shipments.We flight watch every sector of the operation and keep you fully apprised of all movement times and progress reports.For flight programmes to difficult and remote regions we can also deploy specialist project managers to oversee operations from the ground. Many of our personnel have obtained the highest level military and government security clearances and possess years of operational experience.

Award-winning Service

Worldwide freight forwarders, logistics providers and airlines voted us Air Cargo Charter Broker of the Year at the ACW World Air Cargo Awards in 2007, 2008, 2009, 2010, 2011 and 2012. We also won Cargo Charter Broker of the Year 2012 and 2013 at the Air Cargo News Awards. In February 2014, we were awarded the title of International Charter Broker of the Year at the STAT TIMES awards – an accolade which we also picked up in 2012.

We specialise in providing tailored charter services for: – Heavy and outsize pieces – Oil and gas equipment – Automotive cargo – High value commodities – Aerospace equipment – Peacekeeping support – Humanitarian relief cargo – Dangerous goods – Aircraft on Ground (AOG) situationsWe analyse route, payload and timescale in order to propose the most suitable aircraft for your requirements. We also offer part-charters, backloads and other commercially innovative solutions for ad hoc, peak season and project cargo. This, coupled with our volume buying power, enables us to provide our clients with superbly competitive pricing.

Value-added Service

Unlike some brokers who simply buy and sell the flight, we are keenly focused on the value-added service we provide our clients. We can offer pre-flight advice on everything from documentation requirements and customs formalities to trucking and warehousing arrangements. Our cargo team provide clients with in-depth project studies that include a ‘loadability’ assessment. We can also organise cargo inspections at the manufacturer’s facility, and advise on packaging requirements.

Chapman Freeborn delivers reliable and cost-effective cargo charter solutions to a diverse client base of international freight forwarders, logistics providers, shippers, governments, and humanitarian relief organisations.

14www.chapman-freeborn.comCargo Charter

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Often the most lives are saved in the immediate hours and days following a disaster and we are proud to contribute to a speedy and efficient response.Our expertise in this area is not limited to cargo charters. We also assist in passenger movements, having evacuated NGO personnel and civilians from war zones around the world; provided executive charter services for officials conducting urgent diplomatic tours and fact-finding missions; and flown search and rescue (SAR) teams with dogs and specialised equipment into disaster-stricken locations. We can also supply flight managers and round-the-clock support both on the ground and via our London-based flight operations team.We pride ourselves on our ability to react rapidly to emergency situations – including setting up time-critical flights outside of normal working hours. Furthermore, our unrivalled global coverage allows aid providers to respond to a crisis anywhere in the world.Nearly every emergency airlift mission in the last 40 plus years has involved Chapman Freeborn chartered aircraft. Major operations have included supporting the response to the Asian Tsunami, earthquakes in Pakistan and Haiti, floods in Burma, and humanitarian crises in Darfur and East Africa.We can create air bridges when needed – setting up a strategic freight hub in the region of crisis and then transporting urgent supplies directly to where they are required. We can arrange helicopters to reach remote mountain villages in the aftermath of an earthquake and drop food and other aid directly into famine areas.

REACT Our dedicated Rescue, Evacuation & Aid Charter Team (REACT) are specialists in rapid response. Our expertise includes: – Humanitarian cargo airlifts – Search and rescue team flights – Medical emergency repatriation – Corporate evacuation charters – Repatriation of foreign nationals and refugees

Airdropping

We are a significant supplier to the World Food Programme and have niche expertise in the field of airdropping (utilising aircraft types including the IL-76 and AN-12). Other charter companies do not have this unique in-house expertise.

Environmental Disasters

Timely response to major environmental disasters is critical. Chapman Freeborn is the chosen partner of a number of organisations who work to contain the effects of oil spills and control the risk to marine life and coastlines. We are ready to operate internationally with minimal response time and mitigate the effects of such an incident at the earliest possible opportunity. We also work with ship salvors, offshore operators and other related organisations.

Chapman Freeborn coordinates ad hoc and large-scale humanitarian relief flight operations for the United Nations, governments, international NGOs and other aid providers.

16www.chapman-freeborn.comHumanitarian Relief and Disaster Response The Global Aircraft Charter Specialists


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Leading brands and suppliers in the automotive, financial, energy, pharmaceutical, medical and fashion sectors rely on us on a daily basis with their time-critical spare parts, samples, prototypes and important documents.Our team manages all the details, from flight bookings to entry requirements and customs regulations, anywhere in the world. We are available 24 hours a day, seven days a week, every day of the year, to assist you and provide the maximum level of security for your urgent shipments.

On hand, in hand, by hand

Traditional express service providers transfer your shipment through many hands, often leading to miscommunication, error and loss. With Chapman Freeborn OBC, your dedicated courier accompanies your shipment from pick up to delivery straight to the recipient. Our fully insured, trained couriers are strategically located throughout the world and many of them have passports and visas for countries that are traditionally very difficult to access.What’s more, you can track the progress of your shipment at any time by using our online tracking system.There are many advantages to using the extensive global network of Chapman Freeborn’s OBC service. You have direct access to the OBC team at any time as we don’t work through a call centre. We take care of all organisational procedures, such as immigration requirements and booking additional modes of transport.Whether it is one envelope or 30 boxes the collection and delivery of your goods is carried out by fully trained and dedicated couriers, with reduced border delays and ongoing status reports with immediate notification on delivery.

Chapman Freeborn OBC offers door-to-door, hand-carry services for time-critical shipments.

18www.chapman-freeborn.comChapman Freeborn OBC


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Over the past three decades, Intradco has successfully transported animals all over the world, including:– Horses – Cattle– Pigs– Dogs– Elephants– Llamas/Alpacas– Ostriches– Endangered species – Convention

on International Trade in Endangered Species (CITES) approved only

Intradco’s reputation for the safe, secure transportation of horses means it is now the first choice transport provider for many leading bloodstock owners and trainers around the world.Animal ‘passengers’ have special needs – whether they are llamas from Chile going to New Zealand, an endangered species routed from Africa to the USA, or a winner of the Prix de L’arc de Triomphe being flown from Paris to Saudi Arabia – Intradco provide them with a secure and appropriate environment.

Lease or sale of horse stalls and animal pens

Intradco’s investment in the design and use of its own flight stalls has created a fleet of equipment for animal charters that is widely-regarded as ‘best in class’ by customers around the globe. The company’s flight stalls provide greater flexibility and safety. The stalls feature flexible partitions to suit different sizes and combinations of horses, plus a ramp either side of the box for easy loading and unloading.All of Intradco’s horse stalls and animal pens are available for short and long-term lease or to purchase. This equipment is suitable for Boeing 747, MD-11, Airbus types and other narrow-bodied cargo aircraft. Intradco’s equipment is in regular use with many of the world’s leading airlines.

In early 2014, Chapman Freeborn acquired Intradco – the highly respected specialists in the air transportation of animals.

20www.chapman-freeborn.comIntradco


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AfghanistanAustraliaBrazilCanadaChinaIndiaIraqRussiaSingaporeSouth AfricaTurkeyUgandaUAEUSA

EuropeBelgiumCzech RepublicFranceGermanyItalyNetherlandsPolandRomaniaSpainUKAir Dispatch CLC

In today’s changing airline business, optimal weight and balance is a vital factor in securing greater productivity and profitability.Air Dispatch CLC is recognised as of one of the world’s leading providers of load control services.With two state-of-the-art centralised load control (CLC) centres located in Prague and Warsaw, Air Dispatch CLC utilises the customer’s preferred departure control system (DCS) solution.The highly-trained team produces over 400,000 load-sheets a year – delivered to over 200 airports on six continents.In addition to its core CLC expertise, Air Dispatch CLC also provides airline clients with other value-added support services including flight data management and ULD tracking.www.air-dispatch.com

Wings 24 Ltd

Wings 24 is a comprehensive resource for airlines looking for fast, reliable outsourced flight support worldwide, including diversion management, permits, ground handling set-up and trip planning services. With a broad customer base from VIP operations to military and cargo operators, Wings 24 provides airlines with streamlined, cost-effective services 24 hours a day, every day of the year. From diplomatic clearances to takeoff and landing slots; from fuel to hotel reservations; from customer liaison to catering; you can rely on Wings 24 for total global flight support.www.wings24.com

Chapman Freeborn has established a number of key subsidiaries and products to complement our core chartering business, ensuring we are always at the leading edge of aviation support.

22www.chapman-freeborn.comAviation Support Services

Chapman Freeborn Airchartering Ltd

Head Office: 3 City PlaceBeehive Ring RoadGatwickWest SussexRH6 0PAUnited Kingdom

Tel: +44 (0) 1293 572 872 Fax: +44 (0) 1293 572 873 E-mail: [email protected]

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