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The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • [email protected]1

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Page 1: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

TheFutureofRecruiting:ArtificialIntelligence?

•HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected]• 1

Page 2: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

2•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected]

The2018IndexofPredictiveToolsinHRTech:TheEmergenceofIntelligentSoftware

[email protected]

Page 3: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

TheFutureisAlreadyHere. It’sJustNotEvenlyDistributed- BruceSterling

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 3

Page 4: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

JCurves

YouAreAlwaysHere

Thepastisalwayshorizontal,thefutureisvertical

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 4

Page 5: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

11KeyTrends• ProcessingandStorageAreInexpensiveCommodities• AIToolsareLossLeadersForProcessingandStorageProviders• PredictionsGlutWillGetMuchWorse• FullTimeEmploymentisDeclining(GiggingisExpanding)• Cross-CompanyProjectWorkIsExpanding• SkillsEvolutionandJobHybridizationareAccelerating• EducationSystemCan’tMeetMarketSpeeds• RecruitingVendorsBuildingFasterHorses.MuchFasterHorses• TalentAcquisitionPowerBalanceinFlux• BigSoftwareCompaniesHaveSignificantAdvantage• TenureisDeclining

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 5

Page 6: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 6

Page 7: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

MedianTenure(Years)

Facebook 0.9Google 1.0Amazon 1.0Apple 1.9Ebay 2.0Microsoft 2.0USAverage(DoL) 4.7

Source:DeepData

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 7

Page 8: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

SkillsEvolution• Accelerating• Specializing• Differentiating• CompanySpecific• FollowstheProfession

• IndependentlyObservable

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 8

Page 9: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 9

Page 10: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

• Repetition• SystemswithRules• StaticTargets• TonsofData• BinaryDecisions

MachinesLove

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 10

Page 11: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

IntelligentSoftware

• It’sAllStatistics

• InterpretationIsKey

• Granularity

• FiniteAnswers,InfiniteQuestions

• PredictionGlut

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 11

Page 12: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

Components• MachineLearning• NaturalLanguageProcessing• NeuralNets• DecisionTrees(MostUsableChatBots)• Data-Hungry

• WhatMattersisInterpretation

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 12

Page 13: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

MachineLearning

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 13

Page 14: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

IfYouUsedMachineLearningtoPredicttheSuccessofthisRoundofAI,ItWouldPredictImminentFailureandaReturntoObscurity

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 14

Page 15: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

NaturalLanguageProcessing(NLP)The_Quick_Brown_Fox_Jumped_Over_The_Lazy_Dog

a+B+c+F+g+I+J+k+l+m+n+O+p

+Q+r+u+v+w+x+y+z+2T+8_+2(d+h)+3(e+o)

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 15

Page 16: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

NeuralNets

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 16

Page 17: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

• Thedumbestemployeesyouwilleverhire• Can’tstopwithoutinstruction• Can’tchangewithoutretraining• Takeyouliterallyeverytime

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 17

Page 18: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

AllSoftwareWillPredict

0

1000

2000

3000

4000

5000

6000

2016 2017 2018 2019 2020 2021 2022

Recruitin

gPred

ictio

nTools

Actual Forecast

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 18

Page 19: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

CurrentUseCases1) CandidateScreening(Olivia,Stella)2) AvailabilityForecasting(EngageTalent)3) BiasReduction(Multiple)4) CommunicationsAutomation- Pipeline(CRM)5) CommunicationsEffectiveness(text.io)6) Assessment(Multiple)7) DataRefresh(Crowded)8) DataIntegration(SwoopTalent)9) FastOrganizationalLearning/JobDescriptions(Bradio)10) ConversationalInterfaces(Chatbots)11) JobPathTrajectoryForecasting12) CareerPathAnalysis13) RecruitingSupplyChainManagement(Scout)14) EmploymentBranding

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 19

Page 20: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

KodakandPolaroidFocusedonBetterFilm

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 20

Page 21: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

Element Evolution Measurable? CurrentUseProfessionalSkillset Rapid ✔ Partial

CurrentTasks RealTime NotYet Partial

TeamRequirements Context Sensitive NotYet No

LearningCapacity Fixed NotYet No

NetworkRole Unknown NotYet No

PersonalityTraits Fixed ✔ Partial

Aptitudes Fixed ✔ Partial

SpecificJobSkills RealTime ✔ ✔

Qualifications RealTime ✔ ✔

IOTInput RealTime ✔ No

Temperament Fixed ✔ Partial

NextGenJobDescription

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 21

Page 22: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

NextGenSoftware

Aspect OldSchool NewSchool

Function DataInput DataExpression

Adoption More TimeInTool LessTimeInTool

Interface Intuitive Disappearing

Output SummaryReports Suggestions

TimeFrame Post Hoc Anticipatory

Purpose Review PerformanceImprovement

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 22

Page 23: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

EthicalIssues• WhatIsADecision?

• WhoMakestheDecision?• WhoIsResponsiblefortheConsequences?

• HowDoYouArgueWithAMachine?• CanYouEliminateBias?

• ShouldYou?

• WhoOwnstheData?(WhoShould?)

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 23

Page 24: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

QuestionsYouShouldBeAsking• HowDoWeCleanOurData?• WhoElseHasInterestingData?• HowAreOurJobsChangingandHowFast?• AreWeFixingToday’sPainorInvestingintheFuture?• HowDoesOurInvestmentPayInFiveYears?• Where,Exactly,DoesRecruitingCreateValue?• WhoElseIsDoingOurJob?• GigManagement• IOTData• ProjectandSocialNetworkAnalysis

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 24

Page 25: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected] • 25

Page 26: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

26•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected]

The2018IndexofPredictiveToolsinHRTech:TheEmergenceofIntelligentSoftware

[email protected]

Discountcode– srsc

Page 27: The Future of Recruiting: Artificial Intelligence? · The Future of Recruiting: Artificial Intelligence? • HRExaminer • PO Box 1714 Sebastopol, CA 95472 • 415.683.0775 • john@hrexaminer.com

FiveQuestionstoAsk?• Howlongdoesittakethemachinetolearnsomethingnew?Canyoudefinethatbothincalendartimeandthenumberoftransactions?

• Whatarethefeedbackloopsweshouldusetomonitorthetool’salignmentwithourculture,processes,andprocedures?

• Whatistheprocessbywhichweinformthedevicethatitismissingsomethingorneedstolearnsomethingnew?

• Ifthemachinemakesarecommendationandwethinkit’swrong,whatdowedo?

• Whatsortofstaffdoweneedtoensuretheperformanceofourintelligentsoftware?

27•©HRExaminer•POBox1714Sebastopol,CA95472•415.683.0775•[email protected]