the future of payments is not better payments · 2017-08-23 · turkey’s national digital wallet:...

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March 2017 The Future of Payments Is Not Better Payments Dr. Soner CANKO CEO - BKM @SonerCanko

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Page 1: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

March 2017

The Future of Payments Is Not

Better Payments

Dr. Soner CANKO

CEO - BKM

@SonerCanko

Page 2: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

AGENDA

BKM

Featured Products & Services

The Future of Payments

Page 3: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

Established

in

1990

BKM: COMMON PLATFORM OF TURKISH BANKS

10 shareholders

29members

Payment

services

provider to all

Turkish

Issuers &

Acquirers

1st non-bank (e-money)

member:

Turkpara

Page 4: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

BKM’s FEATURED PRODUCTS AND SERVICES

Page 5: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

THE FIRST

NATIONALDIGITAL WALLET

Page 6: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

Developed with co-

operation of banks and

eCommerce companies

in Turkish market

TURKEY’S NATIONAL DIGITAL WALLET:BKM EXPRESS

Launched in

November

2012 e/m commerce

payments

P2P money

transferQR payments

Page 7: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

1,3M+members

3,2M+ payments

50% penetration in the

market

21K+merchants

100+campaignssince launch

Source: BKM

99% penetration in

the market

17 banks

FAST GROWTH & MARKET ADOPTION

Page 8: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

Airport fast

checkout

QR

Payment

Leading taxi ride

hailing app

In-App

1 Click Payment

24*7 delivery app

for urgent needs

In-App

1 Click Payment

Pay for gas

without leaving

your car

In-App

Pay with SMS OTP

Fast checkout at

supermarket ECR

In store-

SMS OTP

BKM Express is expanding its face to face payment network

FIELD TESTING NEW SOLUTIONS WITH PARTNERS

Integration with

social start-up

QR and

E-commerce

Donation and

customer services

Chat Bot

Page 9: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

TÜRKİYE’NİN

ÖDEME YÖNTEMİ

Brand is launched, actions are outlined in the marketing plan

TROY

TURKEY’S

WAY OF PAYMENT

Page 10: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

Current

Both magnetic stripe and

EMV/contact chip technology

are ready to issue as debit,

credit and prepaid cards

2017 Q2

Co-badge and

contactless cards will

be ready at 2017 Q2

2017 Q4

Mobile payments

studies are planned

to be executed in

2017

2017 Q2

With the R&D Lab, new

solutions will be

introduced to the Turkish

market fast

TROY HAS AMBITIOUS TARGETS AND WE ARE COMMITTED

Page 11: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

A new ecosystem in Turkey is built after Troy

TROY

Page 12: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

BKM INITIATED A PROOF-OF-CONCEPT PROJECT

USING BLOCKCHAIN IN 2017

Digital Identity

Distributed

LedgerCryptocurrency

Smart

Contracts

Page 13: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

AGENDA

BKM

Featured Products & Services

The Future of Payments

Page 14: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

14

CUSTOMER EXPERIENCE IS DRIVING

THE FUTURE OF PAYMENTS

By 2020 customer experience will ovetake price and product as the key brand

differentiator

Page 15: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

The Future of Payments is Not Technically Better Payments But

BETTER CUSTOMER EXPERIENCES…

Deliver an excellentcustomer

experience

Reduce Payment Friction

CreateStrong

Ecosystems

Open toco-opetition

Page 17: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

17

THE FUTURE OF PAYMENTS

THROUGH CO-OPETITION &

STRONG ECOSYSTEMS with

THE HELP OF FINTECH

Page 18: The Future of Payments Is Not Better Payments · 2017-08-23 · TURKEY’S NATIONAL DIGITAL WALLET: BKM EXPRESS Launched in November 2012 e/m commerce payments P2P money transfer

THANK YOU

Dr. Soner CANKO

CEO - BKM

@SonerCanko