the future of organizational learning
DESCRIPTION
"The Future of Organizational Learning" was prepared as a keynote presentation for the Saskatchewan Associated of Human Resource Professionals to be delivered on Sept 25, 2013.TRANSCRIPT
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The Future of Organizational Learning
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2Go to: “Insert > Header & Footer” to insert your title on all slides
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“I believe…through positivity, collaboration and passion we can change our work and change our lives.”
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Fire exit procedures1. Exit to the hallway2. Exit to 1st avenue3. Proceed to muster point
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www.slideshare.comFollow on Twitter at #SAHRP0925Join the group “The Future of Organizational Learning” on LinkedIn
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“We spend the first three years of a child’s life teaching them to walk and speak, only to have our school systems teach them to sit down and shut up.”- Sir Ken Robinson
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“It’s much more important to focus on what is going right with
education, rather than what is going wrong.”
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What is one thing you learned in the past 24 hours?
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The Evolution of Learning
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Pre-2000Classroom
Instructor-led training (ILT)
2000-2008Classroom (ILT)
E-learningBlended (E + ILT)
2008-2013Classroom (ILT)
E-learningBlended learning
Collaborative
Formal learningIndividual focus
Social learningGroup focus
Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.
1. Shifting demographics2. The explosive rise of social media3. Dissatisfaction with traditional organizational cultures
Drivers:
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1. Shifting Demographics
• Traditionalists (born 1925 – 1945)• Baby Boom Generation (born 1946 – 1964)• Generation X (born 1965 – 1976)• Millennial Generation (born 1977 – 1997)
Generational breakdown
Generations
TraditionalistsBaby BoomersGeneration XMillennials
36%45%
17%
The rise of the millennials
• 50% of the workforce by 2020
Overeducated, underemployed, wildly optimistic
Traditionalists
Baby boomers
Generation X
Millennials
Generation 202051% 20%
22%
6%
Sources: Bureau of Labor Statistics Employment Projections.
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Constantly connected…
On a date…At the movies…During a marathon…On the big day…
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2. The rise of social media
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3. Dissatisfaction with the workplace
“A move from command and control, to encourage and engage.”
- Jane Hart
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Learning 1.0 to Learning 2.0
A shift from viewing learning as a product created for learners to a collaborative and connected process involving
learners.
Sources: Learning and Development: 2011, The Conference Board of Canada.
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Flat Army
Pervasive Learning
“The switch from a “training is an event” fixed mindset to “learning is a collaborative, continuous, connected and community-based” growth mindset. - Dan Pontefract
- Source: Dennis Callahan
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Imagine it is 1996, and you are presented with two business plans…
- Current leader
- Large and profitable
- Team of highly paid professionals
- A strategic marketing plan to sell to the masses
- Start-up
- No money or resources
- All contributions are made voluntarily
- Revenue is generated through donation
- Source: Daniel Pink. Drive, 2009
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Rethinking 70-20-10
70%
10%
20%
Learning occurs from on-the-job experiences
Learning from others
Learning from formal courses
Source: Robert Eichinger & Michael Lombardo, CCL.
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Formal Learning
“A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.”
Informal Learning
“An opportunity without conventionalism that provides guidance, inspiration, expertise and acumen typically in a non-formal environment.”
Social Learning
“An exchange of ideas, knowledge or information that provides initial or supplemental understanding through personal and professional networks.”
3-33: Pervasive Learning Model
Source: Dan Pontefract, Flat Army 2013
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Formal Learning
“A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.”
Source: Dan Pontefract, Flat Army 2013
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Formal Learning
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Formal Learning
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Formal Learning
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Informal Learning
“Learning that occurs primarily spontaneously and outside of formal, designed activities.”
Source: Dan Pontefract, Flat Army 2013
“Learning on demand!”
“Learning at the speed of need!”
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Informal Learning
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Informal Learning
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Social Learning
Source: Dan Pontefract, Flat Army 2013
“Social learning can either be formal or informal, and involves learning through interactions with others.”
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Social learning is NOT social media. Social media provides a tool through which social
learning can thrive.
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What is an enterprise social network?
Enterprise social networking is an organization's use of internal social media, to connect individuals within the organization for
the purpose of collaboration.
• Access is restricted• Environment is open and collaborative• 92% of fortune 500 companies have
implemented an enterprise social network
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Why Enterprise Social?
• Breakdown Silo’s• Drive innovation• Foster learning (informal & social)• Support a culture of collaboration
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Use Cases for Cameco
Phase One:1. Webjams2. Leadership alumni groups3. Video-based learning4. Collaborative innovationPhase Two:• Onboarding• Knowledge Transfer
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Enterprise Social Networking
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Video Sharing
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A 3-33 approach to onboarding at Cameco
1 2 3
“The process of acquiring, accommodating, assimilating and accelerating new talent in alignment with our overall business
strategy.
- Yammer group- Specialist support- After 5, under 1
- “All about U”- “Total Rewards and U!”- “Start-up” E-learning- “Discovery Day”
- New-hire Talent Portal- Youtube channel- Uranium101.com- Cameco.com
Socia
l Formal
Informal
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What will learning look like in 2020?
1. The rise of gamification2. MOOCs3. The “flipped” classroom
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Gamification“A business strategy which applies game design techniques to
non-game experiences to drive user behavior.”Source: Gamification.org
Source: @DanPontefract
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Massive Open Online Courses (MOOCs)
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“Flipping the classroom”
“Assign the lessons as homework, and take what used to be homework and have students practice
in the classroom.”- Sal Khan
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“Itunes saved the music industry.”- Wall Street Journal
• $2.4 billion worth of downloads in Q1, 2013• Average consumer spends $40/year on Itunes• 63% of music purchases are made through Itunes• Over 25 billion songs downloaded
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The Future for L&D: ARC
ACCESS
RECOMMEND
CURATE
Source: Brown, Conner, Pontefract. 2013.
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“The only way to know the future, is to create it.”