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PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future of Organisational Management (OM)

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Page 1: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

PUBLIC

J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE

May 15, 2019

The Future ofOrganisational Management (OM)

Page 2: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

2PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission

of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license

agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of

business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein.

This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms

directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice.

The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or

functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited

to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for

informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions

in this presentation, except if such damages were caused by SAP’s intentional or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,

which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Page 3: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

3PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Organisational Management – A definition

Organisational Management – A look ahead

Responsibility Management and Teams

Roadmap – Responsibility Management in the Cloud

Wrap-up: So what about the Future of Organisational Management?

Agenda

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4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

• A technical framework

• Part of HCM

• A relevant part of a set of applications

• Campus Management

• and Funds Management, SCM, CRM, FIN, …

• Used for SAP Business Workflow

• A generic tool for everything or something

• “How I structure my work“

What is Organisational Management?

Page 5: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

5PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

• Also in S/4HANA

• Applications-specific

• A technical framework

• Part of HCM

• A relevant part of a set of applications

• Campus Management

• and Funds Management, SCM, CRM, FIN, …

• Used for SAP Business Workflow

• A generic tool for everything or something

• “How I structure my work“

What will change?

-> Unified Responsibility Management

+ On-premise Organisational Management will continue to be available

-> No generic services or UIs planned

-> Local solutions, as before

Page 6: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

6PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How are responsibilities derived?

From organizational models

From responsibility rules (e. g. roles and authorization objects)

From agile team definitions

From existing application rule repositories (e. g. PFAC/BRF+)

From customer rule definitions (e. g. BAdIs)

Sophisticated AI/ML type services……

Page 7: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

?

What’s the architecture of Unified Responsibility Management?

Teams

Unified API

Application

Rules

Extensi-

bility*

Applic

ation

Rule

OData Service

Internal Consumption

External Consumption

Fro

mA

uth

orization/R

ole

Work

Function

1

Work

Function

2

Custo

mer

Rule

SAP Cloud

PlatformWorkflow

Situations

Application

ML*

….

Line

Org.** Future scope!

S/4HANA

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8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SituationsWorkflows Applications

How is Responsibility Management consumed today in S/4HANA?

Page 9: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

9PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

?

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10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Business context for

which the process looks

for unique responsible

members

Business Roles for which

the process looks for

unique responsible

members

Business Process Team

members

Is there more to teams?

Page 11: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How are hierarchical responsibilities modelled?

Hierarchical

Team

Responsibility definitions get inherited

from parent to child teams

Page 12: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

12PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP CP Responsibility Management

▪ Service to define and determine Work Teams (responsible members, responsibility definitions and Functions)

✓ define Master data /configuration apps to define Responsibility entities (Categories ,Functions etc)▪ Service to determine context based Responsibility rules

• Industry cloud• S4H extension• IOT

Application• & …

CP Runtime

CP Central Design time & runtime repository

ERM

WBS

SAP Cloud ApplicationsOn-premise

IT Landscape

Cloud Connector

REST / OData REST / OData

REST

What could Responsibility Management in the future look like?

Page 13: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

• Organisational Management (OM) will not go away, but it will be specific to solutions using it

• Workflow use cases around OM are covered by Unified Responsibility Management (URM)

• URM integrates with local solution, including (if required) with OM

• OM will continue to be available with On-premise solutions

What does the future of Organisational Management then look like?

Page 14: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

Backup and more …

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15PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

What is Responsibility Management in S/4HANA?

A flexible framework to determine correct contacts for various contexts to address tasks and activities along the working structure

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16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Responsibility management features..

Enterprise

Search Models

1902

Change

Documents

1902-1905

GDPR

Compliant

1802-1809

Hierarchical

responsibilities

& Unified API

approach

1711 - 1805

Support of

SSCUIs &

Extensibility

1708

Reusable UI for

Responsibility

management

1905

Raise a situation

if responsible

agent is invalid

1905

Integrate with

Process route -

PLM

1705

Integrate with

Workflow

1708

Integrate with

Situations

1711

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17PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Responsibility Management in S/4HANA – The Data Model

Team

Category

Category Name

Function Profile

Attributes

Function

Profile

Function 1

Function 2

Function 3

Team Type

Team Category

Functions

Attributes

(with/without exclusion of

Attributes and Functions)

Function 1

Function 2

Function 3

Attributes

Attribute 1

Attribute 2

Attribute 3

CustAttribute 99

Team Instance

Team Name

Description

Status

Team Type

Team category

Attribute 1 = Value 1 Value2

Attribute 2 = Value 3

Member 1 Function 1 Function 2

Member 2 Function 3SAP Delivered

SAP Delivered

m

1

n

1

m

m n

n m

filter

filter

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18PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Use case as heard from Customers

Existing Customers have lots of authorizations and roles defined so far over the years. They would like to map a person’s work (function) to the role/authorization required to do that. In case it is not there, request or create one.

John responsible for Plant = 0001

Material= MG231P.Org = 500010

Process is Purchase Contract Approval

John is he Authorized for ???

Plant = 0001Material= MG231

P.Org = 500010

Process is Purchase Contract Approval

Through Responsibility management

Through PFCG/Roles/AuthChecks

What have we heard from customers?

Page 19: The Future of Organisational Management (OM) the Expert - Future of...PUBLIC J.-Christoph Nolte, Chief Development Architect in Suite Architecture at SAP SE May 15, 2019 The Future

Contact information:

J.-Christoph Nolte

Chief Development Architecture

Dietmar-Hopp-Allee 16, D-69190 Walldorf, Germany

M.:[email protected]

Thank you.